liked the modern facilities, not crowded, cleanliness, not restricted amount of towels at the pool, tasty food, and very attentive staff

the kids club is also great with a lot of activities for the kids

also the breakfast buffet was really good

multiple options of food for breakfast, snacks, lunch and dinner

there were a few hiccups during check-in and check-out the biggest issue, however, was with the spa

fantastic food in all the restaurants. great swimming pools for adults and kids.

definitely consider this property again and bring the kids

poor room service

of entertainment or anything to do in the evenings no bars open after 11pm including sports bar and nothing close to hotel also limited food options

wifi charges are insane

breakfast and excellent customer service is

had a spa date it was just awesome

outside pool area is very nice and well maintained

service, big and clean pools, amazing food, special thanks to pool waiter luis, family friendly enviroment, relaxed

hunger waiters service by the pool was a-bit slow sometimes all inclusive felt limited coconuts weren t included in the all

the breakfast was incredible, we had it every day by the pool

ana at the rooftop bar at the garca blanca was also so kind and attentive

the gym is really big and complete, not to mention the incredible view as well

room service, we arrived 11:30 pm wanted to order food but they say it will take up to an hour

view & breakfast

think the room service food could have been better

they even have a better gym than the one i have in my city

the spa was one of the best i ve ever been to, we had to visit twice

the pool is clean also

the pool is open until 12 midnight. air in cabin is ice cold.

the pool was amazing ud83dude0d

pool is great for some refreshing

the pool

amazing staff. so much to do for kids and all. tons of options to eat and do.

poolside bar food isn't that great but it's just a quick/casual place to grab a bite to eat after

room service took more than one hour to deliver

• stuff • pools • kids pools • quality of the drinks • the ocean where you can actually swim • evening

you had to upgrade to premier access in an so called 'all inclusive' so you could meet friend for breakfast and afternoon snack/drinks

line up to get into cafeteria line up to get into a restaurant line up to get a drink from a bar because there no enough bars ,restaurants nor

the spa was great, i did expect more but we received a 80min massage for $150 which was not a bad price

eakfast was ok but beyond the eggs, the quality in general was not good) and alcohol was also

breakfast should be added to the room service menu

24 room service

the spa was absolutely stunning ud83dude0d had such a good time i’m coming back next month

we especially enjoyed breakfast each morning at helios restaurant

breakfast excellent , generous rooms , very courteous and helpful staff

gym, restaurant solaris.

breakfast was great, facility was impeccable

the beach and pool areas were absolutely beautiful

and steps in the splash pool

also, you are required to attend a welcome breakfast that is mainly a sales pitch for timeshares

food wasn’t great, the breakfast was complete but the food seems not fresh and all juices were so watery and for the lunch

access to beach, pools, the abundance of bars and restaurants, boats, golf carts etc were all fantastic

facilities were amazing as well as the family selection staff, including joca and ami of the kids club and the concierges jennifer and josue

clean, good service, nice staff, comfortable room , amazing room service.

« black and white » section for kids/teens was useless as most machines/games were non functional

selection, wonderful staff, amazing location and beaches, only 30 mins from the airport, great kids activities, amazing restaurants, great bartenders who are actual mixologists, beautiful

facilities were amazing as well as the family selection staff, including joca and ami of the kids club and the concierges jennifer and josue

safe parking onsite

clean, private patio area, free parking

nice location near beach, private parking in front

wifi worked sometimes

wifi was down for a while and the tap did not work so had to use the shower!

balconies facing beach, kitchen was great option

our room with a balcony was perfect with views of the beautiful beach and pool area

they upgraded us to connecting family rooms in a beautiful suite with a kitchen

very clean all the time even the bathrooms near the pool are constantly looked after

your feet

location, the free breakfast, and they had a pool and jacuzzi

hotel boast a beautiful pool and hot tub in one side of the hotel (divided by the street) and the restaurant and beach on

staff knowledgeable and helpful, kids enjoyed the ocean and the pool!

location, the free breakfast, and they had a pool and jacuzzi

mainly the fact that having a spa treatment i was not told paying with credit card i would be charged 19% comision

the parking was easy, the location unmatchable! clean and secure.

plenty of parking for golf carts if you rent one

parking space

there is a bar outside by the pool but it's rarely open

breakfast served too late. wifi poor.

adults only no kids

close to downtown, comfortable, nice staffs. excellent price. pool, gym and bar. no parking.

very comfortable and clean. big bed. very well located. it has a rooftop, a gym and a pool.

nice inside pool

outside pool was small but lovely, and nicely cool

is a family resort and there are a ton of little kids around, so if you are looking for more of an adult only property you may want to think twice

the sea the view the staff the pool everything!

the hotel has child care and a kids room with toys and activities

the fresh omelet station at breakfast was excellent

beach is beautiful and the pool too

from the food (across the restaurants) to the pools, beach, fitness and wellness spa was great

the variety of pools and lazy river were great

the beach, the several pools and cabanas, kids jurassic themed pool, lazy river, flow rider, arcade and trampoline, daily animations/shows,

wasn't transportation on the resort, such as a golf cart, from the spa to the massage area on the beach

day at time makes it hard to plan your week no pillow service/bed turn down twice/ stocked mini bar 3 times /poor cleaning of room our butler was hard to find or get service from him never got

very cozy and great staff, awesome rooftop to chill by the pool with ocean view:)

the rooms are gorgeous, and the rooftop pool and lounge area is perfect with a beautiful view of the ocean

he mentioned we'd have continental breakfast served in our rooms the next morning

rooftop has beautiful views, breakfast every morning was delicious and fresh

without a doubt, we had to enjoy the rooftop plunge pool and deck area

the provide parking and cab booking assistance

breakfast buffet was cold

the spa was not hot enough as a spa. it was room temperature.

beach so so rooftop pool was opulent

nice views from the balcony, very chilled pool area, good variety of tasty food during both breakfast and dinner

clean room. clean pool, clean hotel. comfy bed

terracaribe has a lovely and well-kept pool with plenty of sun and access to the shade

wifi seemed to work only in the main areas, not at the pool or rooms

the internet in our room also did not work, we needed to go to the pool or lobby to be able to use the wifi

great and clean hotel with a pool and hot tub - just across the road there's a great street food

there was excellent quality and variety of food in restaurants and room service

spa service do not have a great selection

it includes an exclusive pool and bar that also offers snacks and greats drinks

there were different pools designed for quiet and social areas with a lovely swim up bar

buffet wasn't open for dinner, just breakfast and lunch.

golf cart parking was easy, and it was close to all kinds of restaurants and clubs on that side of the island

the staff were fantastic at helping to organise spa treatments for them, and the wonderful sunset beach set-up for the big night meal was amazing

the gym was world-class with an incredible morning view

three cold jacuzzi by the huge pool, with constant waterfall and very large pool bar, two hot jacuzzi on the roof, great infinity pool on the roof, amazing for sunset, and complete

best all inclusive meals. cooked fresh, not like a buffet. has a great gym and great pools.

it was very close to the airport, lots of parking available, and front desk were very helpful.

big rooms and underground parking space

parking available

the laundry room is cheap and convenient, a good addition to the properties services

the breakfast is simple with limited option and or variety if you are staying for a long period

swimming pool, friendly owner, bike rental

hotel, only 8 rooms, friendly personalized service, pool, quiet/safe location, proximity to large store chedraui & numerous taquerias, fridge in room,

wonderful to have a tiny pool on a warm day

pool is very well taken care of

owner was very attentive, thé place is out of tourist hussle, has à nice pool

the beach is within walking distance, there’s 5 pools , one lazy river and an indoor hydro therapy pool

close to everything and clean . fun pool activities. lazy river

oh and dont go there for the swimming pool, at first we didnt even see it

the swimming pool- hmm would rather take a shower then relax there

2) the pool looked like nothing in the pictures i saw online

there is even a pool.

parking for golf carts is easily accessible and check out time is 12 pm.

the gentlemen who greets you at the parking/entrance was another staff member that was welcoming and friendly

they also had parking for our golf cart which was really nice and at no extra cost

not enough parking for our car

they gave you complementary slippers, free wifi, free parking

at 10 minutes' walk from the main intersection, in a safe back street, with lots of parking spaces

honest staff big rooms great parking

secure building and parking

nice room, nice staff, clean, nice breakfast but any extras like butter for your toast cost

the hotel has a decent swimming pool and air conditioning. breakfast was good.

clean big room, good ac, nice helpful staff. secure parking

there was parking provided as promised

staff at the property, informational and helpfull, working wifi, refrigirated botteled water for normal price

wifi and warm water from the shower

excellent location, great staff, fast wifi, good ac

breakfast buffet was ok

only thing that could perhaps improve is the quality of food at the snack bar - in comparison to the amazing restaurant, it was average

the hotel is quite with a beautiful private beach and amazing pool

frozen drinks from the bar were very watered down with large cubes of ice in them

enjoyed food and drinks. liked the nightly activities. liked the pool volleyball games.

pool area with plenty of shade on one side and sun on the other

day on the pool bar not good service, two servers screaming each other was very unprofessional, second day my

good for kids too

nice to have a gym to workout and a business center to do some work

the pool is large and plenty of seating around the courtyard

it's comfortable, the decor is cute, the wifi is good, and the host was kind

wifi did not

good wifi, easy check in and check out

easy to find, clean, personnel was really accommodating, nice little garden with a small pool

big room with air conditioning small pool but okay

the parking is very convenient

room very clean rooftop restaurant with pool and gym big bathroom big beds big underground parking

it is 5 min waking to the bus station and a supermarket. nice parking garage.

parking is underground and safe

the parking lot

it’s very easy to meet people, especially in the kitchen where everyone gathers

bar at the rooftop is perfect - super nice cocktails

the pool area and rooftop bar is very nice as well

great pool and delicious breakfast too

location, friendly staff, kitchen, pool

breakfast was ok but could have been better, that is presentation and taste

no blinds in my room, breakfast was located in sister hotel. hot water didn’t work

room had incorrectly listed as having a refrigerator and although the rooms don't come with mini bars, the staff made sure to get one for me the same day, which was great

received 3 single beds , tv & internet didn’t work , breakfast was served @ different hotel 2 blocks away ,balcony for fresh air was permanently closed

staff, gym, breakfast, parking was free.

there was parking which was free

parking lot is next to the hotel with 24-hours security

parking/bell boys staff are the best specially nelson, he always make us feel like home, breakfast

access to the parking garage is kind of confusing

fridge, netflix and pool were unexpected

the manager was super friendly when my kids wanted to watch tv and couldn't find connection he came to the room and fixed

no sun by pool. but was not really an issue. go to the beach for sun and fun.

vegetarian option for breakfast.

need to take your shoes off for breakfast

the kids reported slow wi-fi at times

staff were great and friendly (especially lucero)the pool area is nice, didn't eat but the food looked massive and fresh

for spa were a bit steep

i also managed to book a spa treatment that was amazing

pool was so relaxing

is a little calm oasis, tucked away from the street with a small pool and cafe which we particularly liked

the parking lot was also convenient once figuring out its location

i loved the location. loved the free parking and loved that they had a restaurant.

by the defects of the road, and by the poor lighting at night in the access road to the parking lot

ado-bus next to it and also private parking so good options

there was a very nice and helpful gentleman that helped with luggage and parking.

the pool and jacuzzi were great, too

pool area is also nice and for the most part we had it to ourselves

laundry service (for a small fee) was very quick

the swimming pool and the gym are very small rooms

breakfast is standard

gym is small & sparse

good breakfast. very helpful staff. easy location. new and clean rooms.

facilities, nice pool, great restaurant and bar with super helpful staff

loved the pool, the quiet location, all the ‘chill spots’ to eat at or relax in, the shared kitchen, the

during the season the pool area might be too small for many to enjoy it

bar staff and check in staff were lovely

staff at the hotel bar did not understand a word of

pool, hammocks, nice seating area outdoors

amazing hostel, beautiful with small pool and very good wifi

staff -nice chill area with pool -big dorm and very clean and big bathroom -well equipped

place, clean and with all the services you can imagine (even a spa and a tattoo shop)

there's a co-working space, a pool, a spa, a kitchen, common place to hangout, and excellent decor for some really amazing photos