the bar and the pool are amazing

the pool area and rooftop bar is very nice as well

the staff attentive and the shared kitchen, bar and pool social and not crazy

and kitchen were so clean, staff really helpful and friendly in supporting me on getting my delayed

the bar and the pool are amazing

they have parking too

parking is underground and safe

it is 5 min waking to the bus station and a supermarket. nice parking garage.

the parking lot

room very clean rooftop restaurant with pool and gym big bathroom big beds big underground parking

the kids reported slow wi-fi at times

, great hot shower, easy walk to ado bus station, great breakfast included, lovely, secret garden ambiance

i wished the hotel had reminded me about spa services before the last night of my stay since it would have made the stay more relaxing

good breakfasts beautiful courtyard and pool

extra for our daughter, not even her age was asked, when the website of the hotel mentions that kids can stay for free in the room and while we asked via whatsapp before booking confirmation

pool was nice

loved the swimming pool and staff were very friendly and helpful

hotel, it’s gardens and pool were wonderful and relaxing

first, i was told there were no massages available because the spa was closed, then suddenly, someone was coming to the room for a massage

staff were great and friendly (especially lucero)the pool area is nice, didn't eat but the food looked massive and fresh

the parking lot was also convenient once figuring out its location

i loved the location. loved the free parking and loved that they had a restaurant.

by the defects of the road, and by the poor lighting at night in the access road to the parking lot

little noisy at night in parking lot and hallway, but did not go late.

there was a very nice and helpful gentleman that helped with luggage and parking.

along with ironing board and iron with laundry bag provided for dry cleaning

nice to have a gym to workout and a business center to do some work

first time i have had meat and veg for breakfast, but it was nice and well cooked.

also, it would be nice to have a laundry room where you can do your own wash

had a wonderful stay, my kids loved the pool

everything was great. we just use to sleep and once at your swimming pool

pool was nice and the rooms was nice and clean

good food and music in the bar downstairs

tha services and especially lorena's food is amazing. the pool is nice.

the pool and location

good wifi, easy check in and check out

the little outside area and pool was there, but not taken care of and dirty

not look like the pictures at all and i didn't see a pool

easy to find, clean, personnel was really accommodating, nice little garden with a small pool

wifi did not

fridge, netflix and pool were unexpected

loved the pool, the quiet location, all the ‘chill spots’ to eat at or relax in, the shared kitchen, the

there is a tattoo studio that adds to the vibe and a bar restaurant with excellent food and amazing staff

it had a bar which served breakfast, lunch/dinner, and cocktails

bar staff and check in staff were lovely

the atmosphere and the pool were very good

the staff is very kind, the beds are clean, there is a pool where you can swim and a kitchen to cook

place, great atmosphere; staff is very friendly and helpfull; the bar is quite nice; breakfast and dinner are very good (u also get dinner at the hostel); perfect

pool, hammocks, nice seating area outdoors

good bar with nice drinks

i had the best room overlooking the pool, there’s various restaurants you can enjoy

the staff lovely pool area location

swimming pool was and outdoor area was really cute

hostel&suites is very close to the ado ud83dudc4dud83cudffc aaand the bed is comfy, the swimming pool is good for cooling down and the place is clean

the hostel also has a pool that is very nice and refreshing during the hot cancun days and night

iliked the rooms and the pool area and specially the little roof terrace

no blinds in my room, breakfast was located in sister hotel. hot water didn’t work

room had incorrectly listed as having a refrigerator and although the rooms don't come with mini bars, the staff made sure to get one for me the same day, which was great

breakfast was ok but could have been better, that is presentation and taste

received 3 single beds , tv & internet didn’t work , breakfast was served @ different hotel 2 blocks away ,balcony for fresh air was permanently closed

parking available

clean rooms, parking, friendly staff. wifi was super. comfortable disposition.

clean rooms, parking, friendly staff. wifi was super. comfortable disposition.

we had a kitchen with gas stove, plenty of drinking water, microwave, kitchen utensils, refrigerator with

there was good wifi

in the city center and parking

24 hour monitoring of the parking lot , good wifi , and downtown location

the parking is a bit complicated

location and parking lot

free parking, friendly staffs

the pool is not small, but not big either

internet was excellent, which is of paramount importance for me. swimming pool.

cool drinking water provided, walking distance from the bus terminal (with buses to the airport), bar in the lobby serves nice beers

the lobby bar and breakfast area was rarely open, not many options.

to the bus station and parque las palapas, very clean, room and bed comfortable, has a swimming pool

loud the whole night, staff seemed to be untinterested sometimes, parking did not work out, strange

they only have 3 places for parking what of course is not enough so we had to look for parking around one of the lights in our

location, free parking area, there is hair dryer.

parking situation was a bit difficult, even though it said in the booking description that parking

parking can be challenging as there is not much space

clean big room, good ac, nice helpful staff. secure parking

there was parking provided as promised

excellent location, great staff, fast wifi, good ac

very dangerous location no good wifi

pesos for half a liter), air conditioned

station male receptionist was helpful and accommodating lady receptionist unhelpful and miserable pool was cold highly recommend local restaurant la

the location and the pool area , good wifi

forgot my phone in the room ,cleaning person ran down the street to give it to me,pool was nice and relaxing, restaurant had good food,good price,located to walk everywhere, room

very good a/c, lovely pool and hot water and good pressure in the shower

the rooms are clean and spacious, as are the common areas and the pool available to guests

rooftop also great with beautiful view and gym

the outdoor pool was a fantastic place to relax

the pool was a nice plus

swimming pool wasn't very clean but still acceptable.

close to the palapas park, large room with a swimming pool

nice swimming pool on the 1st floor terrace, with sunbeds

secure building and parking

honest staff big rooms great parking

at 10 minutes' walk from the main intersection, in a safe back street, with lots of parking spaces

breakfast juice was same as breakfast fruit - watermelon

breakfast is a lot of food options and staff is so friendly

the hotel is near the main bus station (ado), there are a lot of places to take a breakfast or eat nearby

little restaurant had a good selection of breakfast and snacks to

of the staff was really helpful and nice, breakfast is 80 pesos and really great taste, fresh made

very clean and excellent breakfast

breakfast room is not so quit, hard floor become noicy

lots of slamming doors and noise from kitchen below

was under the impression that i would be able to make my own food in the kitchenette in the room but that wasn't possible

water pressure was low which i hear is common issue in mexico and kitchen area had no microwave.

no equipment in kitchenette. the area only had a sink and bar fridge.

we were given a room with two separate beds (despite we asked for a double bed) and a little kitchenette

there is a beautiful kitchen so you can cook for yourself if you like

clean beautiful well stocked kitchen lovely seating areas good wifi super friendly staff, i was immediately offered a coffee 24

nevertheless you can use the fridge and the kitchen

there is a kitchen so you can cook for yourself as well

good location good price clean and comfortable good kitchen

oh and dont go there for the swimming pool, at first we didnt even see it

the swimming pool- hmm would rather take a shower then relax there

2) the pool looked like nothing in the pictures i saw online

there is even a pool.

pool is right outside the rooms

rooms are right by the pool so when people are in and out of the pool the doorstep is all wet, plus the noise is literally

get a coffee u have to wait for bar to be around 9, fridge is minibar so to use it u have to pay pool is ultra

the pool area was an added bonus

swimming pool's water cold.

staff, free breakfast, a relaxing pool area, parking on site, clean and comfortable room, decent free wi-fi, and it's in a great location

clean nice pool good location parking

gym breakfast free secured parking

items -the helpfulness of the staff -the comfort of the bed -the cleanliness of the room -parking

and polite staff, spacious room, good facilities, walking distance to restaurants in downtown, parking on site

easy ground level free parking

good location, free parking, nice staff

clean comfortable bed 5 min walk from the bars and restaurants in the old town free parking buses to the beach are a 7min walk every couple of min there are buses going to this

location was really good, free parking outside, staff were helpful.

close to airport

the pillows need to be replaced as they are very uncomfortable and the poolside apartments need curtains

great and clean hotel with a pool and hot tub - just across the road there's a great street food

could be a grater variety of breakfast choices and the swimming pool could have a heater,catering for persons who want to have an evening swim

the place was very clean and the pool too

the internet in our room also did not work, we needed to go to the pool or lobby to be able to use the wifi

free parking spot right in front of the house

great and easy parking

nice, quiet neighborhood; comfortable bed, free parking, easy to find, nice coffee shop nearby

quiet rooms, smart tvs, very clean, central pool, usb charging ports in the wall and easy parking

ere we get our sunscreen and yummy fruits from)

nice little pool to cool off in and a small gym

good breakfast. very helpful staff. easy location. new and clean rooms.

has a romantic terraza and game room, cute little swimming pool, decent breakfast, decent coffee avaliable at all times

a super late check out time which was perfect for jet-lagged travellers and staff were helpful in arranging

breakfast was way more than we expected and the environment was good

and fast to check in and out, also near playa lagosta ud83eudd19ud83cudffd

we used the underground parking which came in handy

ith rental ) free parking

and very courteous staff, really clean room, no much street noise, free parking and location felt secure

parking lot was difficult to get to and to figure out how to get to the hotel a little challenging

price is excellent, great pool, central to metro

nice pool, good location, clean rooms

spacious room, very clean and comfortable, table for working remotely, and an awesome pool.

confortable, the pool is great, beautiful room, modern and good tv

clean comfortable rooms, great pool and staff.

easy access from the airport and lots of parking availability around the location if not always right up front

ry good cocktails at low prices)

free parking and close everywhere

and free parking lot if you have a car

parking isn't that great

staff were really helpful, we got an early check in without any problem

pool bar was closed.. but near the hotel is many oportunities for drink and food.

staff, clean room, clean pool

continental offered free breakfast was not really a good deal, you have to pay if you want eggs, ham, or else

were brilliant, let us play music on the speaker by the pool, pool was lovely and clean, room was spacious and clean

it was very close to the airport, lots of parking available, and front desk were very helpful.

parking available

big rooms and underground parking space

the laundry room is cheap and convenient, a good addition to the properties services

breakfast bar it was a little crowded and the food options could of been better but it wasn t bad

parking lot is next to the hotel with 24-hours security

from free valet parking to the wonderful staff and great food there is nothing to dislike

for those with a car - there is a private parking

there was parking which was free

next door, friendly and helpful staff, less crowded than staying in the hotel zone, plenty of parking

the one slight con would be the wifi sometimes didn’t work out by the pool.

oh spa bath is what we were going for at the start. met expectations.

each room has a full kitchen and the mall has a large supermarket

gym! pool! views! clean! welcoming!

pool, great view, spa on the balcony with amazing view, allow to leave luggage in lobby, breakfast to the pool, it

the provide parking and cab booking assistance

really enjoyed not having to swim with the kiddos rooftop pool was everything

centralized in one location for example

and francisco in the preference lounge and they went out of there way to assist us, getting us golf t-off times at late notice and a table at the hibachi when it was booked out

your name in - they will tell you it will be an hour during the busy times - and go to the lobby bar for cocktail hour

breakfast was good

i enjoyed very good breakfasts on both days of my stay

small rooms and small gym

i did not like the little variety of the options at breakfast.

the breakfast could be improved

there is also swimming pool with beach chairs next to hotel

clerk to arrange covid test for our flight upon check-in, small room but comfortable beds, good breakfast in the morning

ubication clean and good services breakfast good

accessible location, good hotel staff, on time breakfast

the bed, the pillows, the food, the ac, the pool wasn’t working

hotel with parking and well-located in a good neighborhood that's away from the chaos of the hotel zone and

great staff. very pleasant. roof top was beautiful. great parking!

d a gym if you fancy it)

the location was good if you are moving by car, with a parking lot close to the hotel

stayed here one night, but, very friendly and helpful staff, good restaurants nearby, has parking and nice big rooms

it was very easy to find parking for our rental car, right outside of the property

the wifi was easy to connect to, both in our room and on the terrace

staff were engaging and helpful. pool was small but not too bad

you will see criters hidden no mini fridge pool is small they will ask for tips even if they did not do much

all people must have wrist band at all times security is just watching you buffet food 4 of 10 bar 5 of 10 no beach to put feet or dive in fish smell is always there day you check out, someone

right on the beach. the bar waiting staff were amazing - very helpful.

the pool is in need of a good scrubbing some tiling

pool and beach access

staff bar really friendly!!!

lovely kitchen and big fridge to keep all the food you need

lovely place, well equipped kitchen, and great people running it ud83dude4f

friendly staff, nice rooms, quiet, great laundry facilities

everything was clean, i could use the laundry machine and people were friendly

are better than what i have at home, there is coffee and fruit every morning, on-site laundry, jose is welcoming, responsive, and friendly (he regularly takes his guests out to enjoy

clean, private patio area, free parking

safe parking onsite

nice location near beach, private parking in front

wifi was working very good, great location to take the ferry to isla mujeres.

great location just opposite ferry terminal to isla mujers. good airconditioning. fast wifi

parking is free and plenty of space

the car parking was under the hotel, connected with lift

parking lot is not so easily accessible.

it was a little hard to find parking area, but once i found . all good.

the parking was easy and comfortable to use as well as not crazy with the prices

offered us lovely comfortable and clean rooms and a tasty cooked breakfast every morning, and pool access - all for a very reasonable price

breakfast, pool, place .

location delicious breakfast room very clean the only detail was they don’t provide shampoo and lotion but for the

easy to find building, staff very friendly, easy parking, wonderful pool, good price.

breakfast, lots of choices and very tasty

this includes the tour, breakfast, and final business meeting

the buffet breakfast was okay, not large and not many items.

i also got room service a couple nights for dinner and was blown away how much better it was then at the hotel

breakfast was incredible

trendy garden view was a view of the employees parking lot

all day is party time, music and activities! has parking.

room felt like it was in a basement and the view was of the parking lot

can for large parties, food wasn t good like last year , put me in the wrong i didn t book, room service food stayed in hallway too long

the pool is the heart of the activities, i love the foam parties wed and sat