the pool was open late as well

breakfast was great and the bed was very comfortable

super good breakfast

had same 3 items for breakfast every day. potatoes, wet microwave omelets , sausage.

breakfast was good too, there was a make your own waffle machine, there was eggs, bacon, cereal,

location. price. cleanliness. courtesy of lobby help. continental breakfast

where it was located, pool acess

no eggs for breakfast.

breakfast

pool could use some lounge chairs and there was an issue with bees swarming by the pool gate

the place is in a good location. clean pool

friendly staff and breakfast was good. would defiantly stay there again!!

the included breakfast was all carbs and i ate elsewhere.

only 2 towels for a king room they said someone didn't do the laundry cigarette burns on counter non smoking

went to shoneys for we like a hardy breakfast

room very clean, staff wonderful, yummy breakfast!

couldn't swim because there was no water in the pool even though it was really hot at 80°

cups should be bigger and have kids, since you can't sit in lobby and drink coffee

i was surprised at how wonderful the breakfast was and room to sit and enjoy

pool was also clean, what a pleasure having clear water unlike others we've been to and didn't use

the pool was extremely warm due to the spa end. however it sure was a popular place.

trash in laundry needed to be emptied.

we arrived at 2am and requested late check out but after seeing the room we slept then high-tailed it out of there

we were able to get a late check out

breakfast was great

breakfast was great, so was the rate.

everything!! breakfast was great, clean rooms comfy bed just all good

oh yes the gym

kids will love the splash pad and the indoor pool is spacious

the breakfast bar was great with a different menu each day & the kids loved the pool

pool needed cleaning

early check in was available -1 pm - which was perfect since i had driven straight up from

no indoor pool.

only fault we had was there wasn’t an indoor pool other than that it was great

the pool is open and available to use, as long as 10 people or less at a time, social distancing

the outrageous pet fee i am paying $160 a week for 1 dog

i am assuming she meant laundry because she was working on the room right next to us

didn’t eat breakfast

laundry was in an alcove outside, and looked dirty

really nice staff comfy beds and awesome breakfast nice service thanks

unfortunately with the covid restrictions pool wasnt open ,and no breakfast

an amazing hotel one of the best in that area their pool and fire pit along with their fitness center is open 24-7

appreciated the 24 hour gym and pool and the hot shower

rooms, pool area, fire place area, breakfast very good and clean, very nice place to stay and good location

rooms, pool area, fire place area, breakfast very good and clean, very nice place to stay and good

front desk, cleaning staff, breakfast staff and managers are all professional, hospitable, and helpful

pool could be bigger and need a hott tub

the pool area was clean and the kids had a ball

everyone (front desk, house keeping, breakfast worker,even the maintenance worker) were really nice, especially to kids

not really. breakfast could be a little better but over all it was ok

nice having a pool and really enjoyed the fireplace with seating area!

the pool was close to our room. my grandson loved it

nice breakfast area

breakfast was good

breakfast was as good as anything you could get in a restaurant, biscuits, gravy, eggs, sausage,

we were allowed an early check in

the breakfast was good. i liked that there was flavored water available for the guests.

the friendliest staff ever. beautiful and clean lobby. the beds were comfy. breakfast was good

very friendly service, good breakfast, great location

pool was closed gym was closed and breakfast was awful

hot tub was amazing and the breakfast was delicious very happy with my stay will stay again in

excellent location and friendly staff. clean facility comfortable beds great breakfast

breakfast was amazing every morning and kids loved the pools inside and out

the kids loved the pool and hot tub

the bed was comfortable and thr bigger spa tub was perfect

great hotel, amazing breakfast. stay here, its great

attractive, bright, clean facility. very good breakfast.

enjoyed the breakfast, the pool, the comfy bed, hot shower, and we especially enjoyed the friendly

was very nice, room was very clean, the kids loved the breakfast choices

location, comfort, quiet, good breakfast.

great staff, very clean and i loved the grab and go breakfast

the grounds were clean and the pool looked nice even though we didn't use it

and breakfast was excellent

everything else. including the breakfast.

great price beautiful pool area

was very friendly and helpful, they allowed us an early check in

the room was very clean and the beds were so comfortable. we didn't get to check out breakfast.

the breakfast was amazing the staff does an awesome job and the room was clean love the staff!

the location for me to park my 18 wheeler

i didbn't eat breakfast, but did have juice and coffee

the steps were rickety and there was no restaurant near by. breakfast was minimal.

we signed up for the breakfast but did not eat because only had coffee and cereal

noise not a good breakfast

could have had a better breakfast

no breakfast- it was just a clean place to stay. a bed and a shower no frills but very clean

parking was limited.

over priced , you have to pay to park at hotel as well as pay for hotel 33 a day for parking 25 a nite for resort fee and 445 a nite for hotel not worth it

very well lit parking lot, clean rooms and excellent staff.

me, i am very happy to have stayed on this place, because is very close the highway, have a good parking area, and the second and third floors, have a nice view

felt like the parking lot could see into the room and the morning sun was brutal

no breakfast for covid19 but is normal

wasn't any breakfast ☹ but everything else was great the rooms was clean and the beds was big and

i loved the waffle maker in the breakfast area

wasn't much of breakfast, coffee and orange juice was excellent.

didn't like how we couldn't get the free breakfast

cable options were perfect, pool was wonderful for the kids and the breakfast options far exceeded what we expected

breakfast had a variety of choices

indoor pool to entertain the kids year round

staff was amazing, breakfast was awesome every morning

the location was good staff friendly pool view was nice to have with the kids.

visited for my daughter's gymnastics competition at the convention center

great breakfast and comfy beds!

breakfast was good, friendly staff, good coffee, quite rooms, nice rooms with amenities.

noisy neighbors kids slammed the door all evening!!!

breakfast due to covid was small but very nice

not have breakfast- staff is super friendly

clean, comfortable beds, great loacation. excellent breakfast included.

the breakfast was great. nice location.

staff was wonderful! especially the woman in the breakfast area:)

we did not eat breakfast at the hotel. it appeared to be good.

breakfast was good it was hot it was fresh the staff was very good and friendly they wanted to help

if you like golf, then smokey mountain cc is a must to play, if you can be worked in between member play

location of the hotel was exactly what we were looking for as it is in proximity to many of the golf courses we played

pool is already empty so kids weren’t able to swim

was very clean, the people were friendly, they have a heated outdoor pool and jacuzzi they are wonderful at night

had no room service menu and when i called to ask for one they told me to just call the kitchen and just ask what all they had

the outdoor pool/jacuzzi area - i feel it should be closed off from the elements cold head in hot water is a

spacious rooms. clean. kids loved water parks. check in was easy.

it was too bad to wash my hair so i used the shower in the indoor pool to wash my hair

the staff provided friendly and excellent service and our kitchen was stocked with good quality cookware

she even had towels waiting for the kids and i by the pool ☺️ turns out we were related so that made the experience even better

also, great breakfast & well attended to if something ran out

they allowed early check in

the pool was under construction and we didn’t get to use the indoor pool or hot tub.

all is clean and new. good breakfast

very clean. staff very nice. breakfast was good

it was cold no pool

the clean room and the staff and the location the pool just everything

) • the pool and other facilities were well-maintained

no pool or hot tub

the pool was excellent place to hang out

location. pool. staff.

clean outside pool

advertised a pool, but we couldn’t use it as it was under repair ( we chose this hotel for the pool)

the staff was friendly and there was a breakfast. the room was great and a great size.

grandchild loved the pool

breakfast was wonderful, big choices and everything clean and plenty of food

laundry facility was great

great value, warm indoor pool, clean facility and rooms, breakfast included.

clean, good breakfast, nice indoor pool

the spa tub in the room we stayed in was my favorite!

we also had a room with a spa bath and it was really nice

clean and comfortable. nice pool and the balcony was a nice surprise.

and the beds were comfortable it was close to pigeon forge and gatlinburg it wasn’t crowded the pool had max 2 family’s at a time i will definitely stay here again if i come

spa tube was great and love how peaceful going out the back door and seeing the water and ducks

lots of parking

because of the large size of my vehicle, parking was limited, but we found a spot.

was a little bit hard to find a parking spot after dark

at night parking is tight but manageable

the parking lot is a mess lol

only complaints we had were the concrete beds and lack of handicap parking at the back of the motel

only complaint we honestly have is the parking area

parking in front of door. clean. safe. close to everything.

the location is alright, it is sometimes hard to turn left out of the parking lot.

it can be difficult to find parking near your room if you arrive later at night

the breakfast and variation

the breakfast was over the top!!!!

the spa was top notch as well

enjoyed our first spa experience with them, a couples massage

breakfast was exceptional and beautifully layed out.

very clean, beds were comfy, and the breakfast was sufficient

very hot water in shower and the kids loved the pool! clean nice place with very nice staff!

i spent an entire day of my vacation looking for another hotel (with laundry facilities), washing everything, and cleaning a new hotel room

the whole staff very polite, helpful. great breakfast, hotel clean! love this hotel

the pool wasn't open, but they can't help that since it's not pool weather yet!

the clean, new, spacious room and pool areas

water park and mini golf and arcade on a rainy day

bunk beds stairs was alittle scary for my kids

we had a two bedroom resort, kitchen, washer & dryer and the second room’s bathroom had an jacuzzi tub

all machines in the gym were not working.

pretty setting size of rooms were nice nice indoor and outdoor pools with hot tub liked miniature golf

i love the long hours of the pool and hot tub...

the pool and fitness center.

beds were comfortable. pool,sprinkler park and golf were walking distance from our room.

the spa tub was awesome and the pool was great

the pool need a update and also the breakfast was ok needed more options.

the pool wasn’t opened yet due to it being cleaned for the summer but the pool looked very well kept

we didn't use the pool so i can't say anything about that, but breakfast was excellent

pool was a but small and our room location was right outside the elevator so we heard and gotten

customer service and value. appreciate the breakfast included.

location was great for shopping and the kids loved the pool slide.

i wish the pool would have been a little bigger.

breakfast was really good also

breakfast, but we understood that you were trying to keep with the covid guidlines.

the breakfast was disappointing and we went to other restaurants for breakfast

the bar areas and the feel of the resort.

the pool was great, the hot tub was relaxing

we had 2 spa treatments and then spent a couple of hours at the pool

and the property with the pool and hot tubs plus firepit and rocking chairs make for a great relaxing stay

excellent staff, pool life guards and service by pool

5 hour wait or $10 parking

easy to find and plenty of parking

the free trolley bus to the theme park was a welcome bonus, as was the free parking

pay the $15 to park)

parking is free

the pool i feel like was misrepresented.it was much smaller than depicted

so bring a spa machine to match if you want a constant sound

was quiet and the spa tub was amazing

we were at the pool a lot. went out for lots of fun

spa tub and ground floor

clean and smelled of apples great breakfast and pools

the breakfast was good

good location. spacious room. good breakfast with a lot of hot options.

friendly staff was awesome. kids like the pools

apple valley inn is a nice hotel with an indoor/outdoor pool and the rooms have balconies that you can sit out on and see the views, there is also a fire

typical breakfast options

needed laundry facilities for guest

open pool before 11 am

loved the pool

also, we had reservations and our room was next to the laundry area

breakfast selection was excellent- new protein options everyday

quiet. very comfortable. great breakfast.

pool was closed

fitness facility was nice

very clean. nice room. nice fire area outside. cool pool. amazing breakfast

ot was very comfortable and the spa tub was very nice

the beds were great and the spa and pool was awesome

nice room and good breakfast. close to everything

breakfast was decent

was nice and it is right on the strip so it's close to everything and they have a pretty good breakfast

doesn't state anything about a pet fee

hallway crowed in the morning with laundry baskets as cleaning staff was preparing for the day.

room was down a hallway that passed the hotel laundry room- doors left open, heat & laundry carts in

my kids really enjoyed the pool

the room was perfect, clean and didn’t have that yucky feeling about letting my kids walk around the room without their socks on

loved the pool, basketball and volleyball courts

i like the pool and it’s in a good location. it’s a nice condo. it’s very comfortable.

the pool area also lacked attention

close to pool/basketball area and my teens loved those amenities

pool was very nice

the breakfast wasn’t the best but for free you really can’t complain.

breakfast was very good

they also have a pretty awesome water slide leading into the outdoor pool

i really enjoyed the indoor pool and the staff were very friendly and helpful

we brought our grandchildren and they loved the pool with the slide.

parking was easy. access to pool was easy.

was just hard to get into the parking lot due to traffic, but that s just the game you play in

from parking lot throughout the hotel it was clean and inviting laundry machines came in handy

traffic & parking

the only thing i would improve on is more parking.

the view was of the pool but could see the mountains

location, rooms, kitchen, view were all super . loved location

just make sure the pool don't turn green

villa was super clean and comfortable had a kitchen laundry and jetted tub

nice arcade and gym area

the in door pool , breakfast

hope place was just beautiful comfortable modern quiet food was good for breakfast the pool was not heated although it said it was the whole staff was wonderful polite sweet nice very

the kids enjoy the indoor pool

had room to park our bike and 12’ trailer.

room was located near the laundry on the first floor

greeted me and was able to check me in after i explained that i just drove 13 hours with my kids

beautiful room checking night time early in the morning the good breakfast use a hot tub pull very nice and clean see the rod run car come back get sour and check

breakfast was great and plentiful

breakfast had options and was good

the hot tub land pool were so nasty i was afraid my kids would catch something ajax won't take off

breakfast was great

beautiful property, good location, very clean, gym was great and pools was fantastic

sheets and other linens were nice, breakfast was great, and the pool areas were all great

5- 2 feet's deep sections for younger kids

size of the rooms and very quiet location and great breakfast.

the pool area too many big kids were jumping n splashing in in the toddler section

the pool was a huge plus if you have kids (it’s open till 1am) the only thing i seen wrong was stains in the carpet which is okay

kids jumping in pool at the shallow end fread the get hert

there had been breakfast

spa tub in the room

loved the rooftop outdoor seating and the breakfast area was lovely

great staff, beautiful facility, very clean. breakfast was great. perfect location.

the breakfast/bar area was amazing

the rooftop bar restaurant lounge and outdoor area are fabulous and the food is great

the breakfast was exceptional and had everything you could imagine

pool was so overly treated that we couldn’t stay and swim secondary to chlorine

the staff is always friendly. the room was huge and clean. the breakfast always good.

the pool and outdoor seating area and fire pit closed at 10

nice room and spa tub! comfortable bed!

wish they would have had laundry on every floor

indoor pool and hot tub

the pool was clean and had a fun little water slide

the heated swimming pool was fabulous

peaceful and breakfast was great!

breakfast was somewhat disappointing

the whole pool area was beautiful and also very clean

price was too high since outdoor water park was not usable due to cold spring weather and pool was not filled

breakfast was great! loved the biscuits and gravy!

very comfortably, water park/pools were nice. kid friendly

pools were awesome for the kids

2) went to check in at 4pm and they said it wasn’t ready while i have 3 kids

usual i get stuck by the swimming pool so i can stay awake listening to kids screaming half the night

the pool/hot tub, the rooms, and location.

staff was friendly and helpful. bar attendant went all out to be helpful to our party.

enjoy the nice rooms, the pools and that it has a nice bar with some food

parking was terrible not enough handicap parking spots

i loved the free parking, decent self-serve hot breakfast, or yogurts, fruit, cereal, and pastries, and that they

handicapped parking was limited to the rear of the property, had to enter through the pools...

with seating and a good view for smokers, unlike a lot of places where they have to stand in the parking lot in the corner with no chairs

location, facility was clean and up-to-date, parking was plentiful, loved sitting on the rear

we stayed in the king spa room and the room was awesome

staff, excellent breakfast, comfort of the room and the ideal location of this hotel was excellent and helped to

the pool was open for use

wish pool stayed open till

the kids loved the pool after a day at dollywood and the sofa/trundle bed gave our group of 5 room to

fun pool area also

loved that there is an outdoor and indoor pool along with a hot tub

the breakfast was plentiful, delicious and surroundings tranquil

we enjoyed the pool and santa singing

hunt, singing with santa, sliding down the large water slide and just hanging out at the pool, also the breakfast is wonderful we will defiantly stay again next year

also, tammy, as she kept the breakfast items well stocked

and we were able to put something on tv the kids enjoyed

after reading reviews i decided that it wasn't the best for me an my husband an kids

breakfast was great, a lot of

very old and not updated. kids tuning around until i called down at 1am to get them top stop.

went to desk and the laundry

skimpy towels no breakfast

the laundry room was out of order

wish they had a better breakfast although i went out to eat

down to the lobby to get breakfast at 830 and there was nothing to pick from

pool, grills, and laundry.

loved having a little kitchen. the breakfast was super. the grandkids enjoyed the pool.

kids playing on gym equipment and running up and down the halls

com looking for a pet friendly location

gym was decent, to stay fit during your stay

kids loved the indoor pool

breakfast buffet was wonderful, pool and hot tub great! staff had exceptional customer service.

very friendly and accommodating staff, wonderful breakfast

they have an indoor and outdoor pool and hot tub

they even gave free cookies to our kids at 4pm and free popcorn at 7pm i feel like that was a very nice touch to have

indoor pool had a strange odor

the indoor pool was fun

breakfast options were great but the pools open till 11pm & the beautiful rooftop area with views

gym great for a hotel

breakfast, ice machine water refill station, pool and friendly staff!

good breakfast and nice staff

the bed was comfy and my daughter enjoyed the pool

we did not use the pool or the fitness center but we checked both places and they were both clean

bed was super comfortable breakfast items were good

the pool is heated, which is very nice

the pool was dirty and the breakfast could of been better

kids loved the pool and location was amazing

new pet fee per night

the pool area is very nice with a relaxing view

nice new spa tub in it

someone may think about high price but it is not at all compared to the excellent service, great breakfast and facilities provided in the room

staff was incredible, the in room kitchen had everything we needed, and the personalized warm room welcome was also a nice touch

kitchen

great breakfast, clean room, staff very nice

clean and good breakfast

there was a lot to do on property for kids and adults

pool fresh water in lobby

even an arcade room for the kids, which our youngest loved

easter eggs hidden daily were a lovely touch for the kids and bonus points a great find

the kids loved the lazy river and fire pit

breakfast was great, kids loved the pool, pet friendly, and staff were friendly and helpful.

they had a 24hr pool and small gym for us to use

the housekeeping laundry room was across the hall from us, not sure if that had anything to do with the noise

there not able to serve breakfast yet.

we were on the first floor near the laundry room and pool so, it’s possible that was the reason why

very clean and updated, the indoor pool and splash pad were a hit with our kids, and they have both free breakfast and dinner buffets everyday which is awesome

the patio area is incredible with splash pad and pool, whirlpool, fire pits and rocking chairs

breakfast and the kickback in the evenings were awesome

the bar and kitchen area needs more help. they were working so hard and running behind.

convention center/ it was great to be able to just walk over jacob, who worked at the restaurant bar area is a true asset- your morning staff for the buffet is amazing

great location and wonderful breakfast!

gym was a 2 on a scale of 1-10

hot breakfast, clean rooms, location, 24hr gym, and indoor pool

front desk staff spoke to my kids everytime we walked in

not to like it was amazing with friendly staff and the pool and hot tub was awesome and the rooms were amazing and very clean and the balcony was a plus

i liked having a 2nd floor room, laundry facility. breakfast was good.

friendly staff, clean rooms wounderful pool will stay again, rates great

indoor pool was to warm

loved the pool

the breakfast was also a plus

of linens, liked the dove soap, shampoo, conditioner, lotion, make-up remover wipes, free hot breakfast, free ice, indoor swimming pool, hair dryer, iron/board

breakfast bar should be available at least until 10am because 9am is too early especially if you

this was a pet friendly hotel, so expectations were a bit low. there is a $20 / day pet fee for

freshener from the store to cover the smell and make room tolerable and for $269 per night plus pet fee it did not meet my

the pet fee and pool needs updated

kids loved the pool and i was a fan of the hot tub

paid for breakfast in my price, they wasn't serving & the gym was closed

the indoor pool was wonderful, water could have been a little warmer, but the kids still enjoyed it

nice and friendly staff rooms where much larger than i had expected loved the indoor pool and

the indoor spa was dirty

needs more parking

size of room, free parking, great breakfast, friendly staff

good parking, nice view, very good breakfast

it was clean and centrally located, easy to get in and out of parking lot.

very quiet, easy to get in and out of from a traffic perspective, ample parking, ample luggage carts, friendly staff all at a fantastic price

great location... clean and comfortable... great, friendly staff... kids loved the pool...

they have an arcade right next door, lots of stores, bear cave , golf place, go carts, ferris wheel, roller coaster in mountains looked like fun but i went on a

the pool and comfy beds

pool was great gor the girls

the kids loved the pool

couldn't get a parking spot in front of my room.

sometimes hard to find a parking spot

plenty of parking and walking distance to the island

more parking area

plenty of parking but not necessarily for the handicapped.

room was very clean, the pool and gym facilities were clean

the kids loved the pool and everything

pool

the hot tub and pool is amazing

the adorable mini golf course right next door

beds were not comfortable and the guest laundry room seemed sketchy at best

pet friendly!! staff was awesome! they are very accommodating and the pool was clean.

have no complaints about this place except maybe that the laundry room never got unlocked and it was only place that there was a working ice machine

decided to take my kids on a spur of the moment trip to the mountains

had got the the room with the spa tub, it was an up charge