the beds were amazing. the pool was nice.

clean convenient great staff clean pool

the kids were upset when they learned the pool is closed, but the staff more than made up for it by giving them passes to the water park

restaurant/ bar and pool on site is nice

the pool was clean, they have a nice restaurant with a bar and the location was great!

location and very clean we had a great stay and the kids enjoyed the indoor pool and that was a big reason for us booking this hotel great parking and

we had a ground level room which was perfectly fine, but we were in between coin laundry & the housekeeping storage room

eating a great breakfast outside.

loved the heated indoor pool and the breakfast selection was great as well

hotel was pretty, staff were helpful, everywhere in the hotel was very clean, including the guest laundry, and tables were cleaned between guests in the breakfast room, which we have never seen

saw a small roach in kitchen

to cross the street to get to the pool

older property and located across from a large rv park that was noisy.

picky suggestions would be to add a light in the kitchenette area and more breakfast choices such as whole fruit, oatmeal, and bagels

loved the breakfast and the balcony overlooking the river

pool was nice but not much of a shallow area

just off the parkway with kids attractions next door

pool was not heated.

to the go kart track which stayed pretty loud until late in the night which is tricky with young kids

loved the jacuzzi spa tub.

we will then pay to experience their dinners and spa services

i wish the spa was open year round. and let dolly know the same!!! :o)

super friendly and nice staff, amazing breakfast included in the price, with muffins fresh from the ovenud83eudd24 we loved absolutely

staff they waited late to check in we did not realize check in was at 9 polite great people great breakfast

the jetted spa tub was unable to fill completely with hot water. we never got to see bella!

easy to get in and out of parking lot.

staff was very very helpful and polite. parking was great. it was nice and quiet , comfy beds.

kream is at the corner of bear mountain inn parking lot

the floor is not carpet. the rooms are quiet. staff is great. plenty of parking.

parking

parking lot could be bigger but it still worked for us

price with the amenities of a complimentary breakfast, fireplace, riverside balcony, free parking and free wifi

parking, slightly small parking lot. but it was manageable.

a suggestion - it would be better if you had an enclosure around your dumpster in the parking lot

there was a little more handicap parking in the garage area

being close to dollywood and the pool

we had 2 spa treatments and then spent a couple of hours at the pool

excellent staff, pool life guards and service by pool

our family suite, which had a lovely view of the pool, was immaculate and exceptionally hygienic

and the property with the pool and hot tubs plus firepit and rocking chairs make for a great relaxing stay

air conditioning took forever to cool off the room and i wish breakfast was served longer than two hours

it’s convenient to all the shopping.my kids loved the pool

pool was nice looking even though i didn't swim this time and it was in a great location

breakfast could be better.

the pool area good location

the spa was fabulous and the ladies did a fantastic job

loved 24 hour gym and pool as you could fit those in at any time after busy schedules while touring

the indoor pool, playground, gym, arcade, and jump pillow are fun

nothing really except some of the plugs in the kitchen didn't work but we made do.

i did not purchase additional towels because i would have been charged so i ended up doing laundry on my vacation that i spent a lot of money on

ve knees and

turning into hotel parking lot coming from pigeon forge was a nightmare.

continental breakfast was exceptional, rooms and all facilities immaculate, two story, parking areas totally daylight-lit at night, staff very friendly and helpful, price was awesome,

could be a chore trying to get out of parking lot, its at a busy intersection but not impossible

everything was clean and the room was in a perfect location between parking and front desk.

breakfast was great

5/5 pool was a 4

my kids loved it tho

love the idea of having an awesome room, indoor and outdoor pool, laundry room, fabulous service all in one place

kids were a little noisy on upper floors

parking is free

easy to find and plenty of parking

availabilty of restaurants and parking facilities were top notch

faced a parking lot

no valet parking option.

like people that were not staying at the pool may have been accessing it until late

of the 2 dryer wasn't working so that could have been a problem if more than one person was doing laundry at the same time

no heavy blanket/comforter on bed just sheets, not horrible and probably saves alot in laundry

our family really enjoyed the pools and the great location.

little too close to cleaning staff working and laundry area, but we were getting up early anyway

our room had a spa tub but it was missing covers on the jet holes so didn’t feel comfortable using it

the little ones love the indoor pool

booked this place because of the indoor pool, my oldest son is a huge water lover so it was perfect

the pool and 1 story slide into it

love the cleanest of the room and the inside pool

parking spaces are way too small

parking

too many small containers in the parking lot

very much room for parking during busy season, we got the very last spot both nights we stayed

elevator was broke and no parking was available and the breakfast was not very good.

pool could be cleaner, sink design in our room kept on having water running on counter then drip on

the best part is that the pool is open 24 hours a day its small but its nice and clean

while i personally didn't use the pool, it seemed to be very popular with families with younger kids, and from an outside glance, it

although we didn’t utilize the pool, it looked very nice

pool and excellent staff, kezley was very nice and gave good advice for where to eat

other minor complaint was only one laundry per building

a heated pool, pool cold and unpleasant to our little ones

always stay here. clean, great breakfast, friendly staff and great location.

easy access and great breakfast

the laundry facility had 2 washers and 2 dryers very reasonable on doing a load

the spa tub was relaxing after a long day

headed pool open till midnight

wish they had an outdoor pool since its so hot in the summer months but the indoor pool was the perfect size

jill was so friendly during check-in, the indoor pool is nice and clean, the property is well lit and my daughter and i felt very safe

good water pressure, spa tub is big enough for 2 and worked great, a/c worked great

pool had a lot of chemicals and metals and turned my blonde hair green which hasn’t ever happened

the remodeling and new beds are nice. pool looked recently refinished also.

they had a pool. the room was plenty big.

my grandaughter liked the pool

room was a little out dated. pool is super super small.

i also liked the pool

there was no breakfast. good location for the trolley. close to everything we wanted to see.

between a golden corral and an ihop, these two restaurants would cover the lack of a continental breakfast

pool

rooms were clean and the pool hours

we loved the pool

one even had a fireplace and spa tub, it felt very fancy and comfortable

enjoyed our stay there and our grandchildren love the indoor pool

nice room comfy bed indoor pool

location of the tv did not allow for easy viewing while in the spa tub, would have liked for the tv to be on an adjustable mount, and would have liked to have

laundry out of order

room was nice. good breakfast. pool area was really nice. parking was limited

pool was fun and clean also

spacious room, they aloud our furry kids (dogs) to stay with a fee of $15 per dog per night

just no indoor pool or hot tub

that there is no indoor pool

the staff was very friendly and welcoming. no pet fees is a great perk when traveling.

friendly staff easy check in and check out and the fact thats its pet friendly and the pet fee was very

quiet location great breakfast no pet fee friendly staff

also, i went to the laundry room and only the washer was working so i had to wash my clothes and hang them all over my

rooms need a major cleaning! laundry area very dirty and hard to use dryer.

i liked that there was a laundry machine on site

it's no hilton or marriott but close to everthing, has a pool and we felt safe the whole time even when the bear came to snack from the dumpster lol

was no breakfast or laundry room toiletries were not replenished bathrooms are extremely

elevator was kind of weird and the pool was ice cold, the color of the water looked off

the pool was small but so are our kids so it worked for us

indoor pool was open

overcrowded by rowdy small kids

the pool area looked a little worn and some of the pool towels had seen better days.

the kids enjoyed the heated pool

the view was of the pool but could see the mountains

comfortable unit with everything a traveler could require- washer/ dryer, kitchen, free parking, pool, lounge, cosy bedroom, fridge, microwave- i should have stayed here longer

kitchen nice but only 1 person can maneuver at a time

the kitchen was well stocked

location, rooms, kitchen, view were all super . loved location

the location was great, and the breakfast was good, plenty of options.

the room was large and loved having the kitchen

comfortable. front desk staff excellent. good breakfast

were quite enamored with your heated pool

breakfast included is just icing on the cake

great location right in the strip! by everything! restaurants, golf, go karts etc!

comfy bed, clean, nice pool, and great location on the strip close to everything.

the pool was excellent and the workers was so friendly!

everything was great! krispy kremes with continental breakfast. no pool curfew

was comfortable, room was clean, no noise, nice pool, close to various attractions and variety of restaurants

would be lovely if the pool was heated but overall nothing to dislike

the pool not fixed

very clean, friendly staff, comfy beds, early check in, elevator available, quiet.

sharing the pool with the ducks.

pool is smaller than expected

conveince and the pool was great

river behind hotel, pool,

autism and this was his first time staying there he had an absolute blast play in the swimming pool and running around and playing out back in the grass we will be going back

my kids loved the pool and the view to the river

water veiw from the room and pool wasn't busy

heated pool was a plus for the kids

pool is very nice and food was great

my little one suggests an indoor pool

gym and pool area are great

very friendly, helpful staff. great bar and breakfast. clean, comfortable rooms.

parking was very tight right next to a restaurant.

parking on restaurant side

i wish there had been more parking, but we managed.

here before good location,usually parking not a problem but car show a event much needed after

parking could have been better but with it beside a restaurant i can understand why parking is

indoor pool / spa were great

too many kids in the hot tub late night.

we enjoyed the large open lobby to gather with our family along with the breakfast bar and pool area, the location was great being set back away from the road and was much quieter

we loved that a movie was shown at the pool area every night with popcorn

staff was very friendly and helpful!! hotel was pretty and the breakfast bar was great!

very clean and updated, the indoor pool and splash pad were a hit with our kids, and they have both free breakfast and dinner buffets everyday which is awesome

the bar and kitchen area needs more help. they were working so hard and running behind.

comfy beds, exceptionally clean room, friendly staff, breakfast and dinner is

clean rooms, nice pool, friendly staff

breakfast and dinner were very nice, food was really good, staff was friendly and helpful

breakfast was good

love the kitchenette

the kitchen area was amazing with a very nice refrigerator and cooking pad along with microwave

had a room with the kitchen in it but they didn't have any dishes or pots and pans or silverware to use

the room was very clean. it had a nice breakfast but some fruit would have been nice.

the kitchen was great and the place was clean and comfortable.

didn’t use the outdoor pool but it looked a little green which deterred us from trying to make time to use this amenity

rooms spotless and very spacious, breakfast was fantastic and my kids had a blast playing at the pool 10 out of 10

i didn’t like that there was no indoor pool or spa

free breakfast was good. friendly staff. room was clean and comfortable.

we had the one bedroom suite with a fully equipped kitchen

awesome breakfast and enjoyed the games on the 7th floor.

only thing i noticed, and it’s not a big deal, is that like most embassy properties, they make breakfast to order

the breakfast bar food was sparse and cold

the bar tender so nice and professional , his cocktails are suburb

the rooftop bar restaurant lounge and outdoor area are fabulous and the food is great

the rooms kitchen area was wonderful

breakfast was great. people were helpful as a tourist

spacious room, full kitchen, large bathroom, great shower, very clean, good breakfast

we fully enjoyed our breakfast. it was wonderful. no need to go to a restaurant.

also, breakfast lasting an extra 30 mins through the week would be nice

also they had a great breakfast and enough room for people to sit and enjoy

left before breakfast was served.

breakfast, bed

free breakfast, clean facilities, friendly staff!!!

bed and breakfast

the staff was friendly and helpful. and the pool was great.

breakfast was good for us when we were not ready for a big breakfast

friendly staff. rooms were clean. the kids really enjoyed the heated pool.

would like a larger breakfast area.

great room. pool and spa always open. friendly staff with snacks for you. great location.

breakfast is poor, without many options, there wasn't even chocolate powder for children

clean and spacious. breakfast pool area and sweet staff

loved the pool, lazy river, and the breakfast! my grandchildren loved the lazy river!

loved the pool, lazy river, and the breakfast! my grandchildren loved the lazy river!

great pool area

the only negative was the pool was a bit too cold. also, a hot tub would be nice.

nice having breakfast available each morning

son was injured at the pool because kids were not waiting to clear the way on the slide

the staff were all very polite, the room was immaculate and the modified breakfast was very good and had more choices than we thought it would

didn’t like the extra $50 charge for our mini schnauzer when an extra pet fee was never mentioned

kids loved the indoor pool

the kids loved the pool and everything

at the property was when we went to have dinner in the cafe, and the only person working both the bar and dining room seemed to be more concerned about waiting on the ones who came to the bar vs

pool

see anywhere that clarified their breakfast policy

the breakfast was absolutely fabulous

tony and his breakfast was great

place was perfect everyone was so nice the place was super clean and the breakfast was

very friendly staff. very quiet. weekend breakfast was fantastic.

the weekend breakfast was very good

the breakfast was ok. could have been better.

miniature golf right next door was an added plus for my grandsons

liked had a washer and dryer so i could do laundry since our last night on vacation

need more choices for breakfast, however what was served was good.

very quiet and comfortable place! friendly staff. great breakfast! we loved our stay here!!

the water slide didn’t work and the chlorine in the pool was so strong my daughter’s eyes were horribly swollen and irritated

it was quiet had a pool and they were keeping up with updating the property

also, the family side picnic area & grill next to the pool w/ the lawn chairs

tiny home in an rv park

it also was a bonus to have a trolley stop right outside the rv park making travel easier

also very nice gym

pool where i could exercise and children loved the themed water park pool

not a fan of being billed 75 pet fee without being told at check in

hidden pet fee is a problem

to put your clothes, their pet policy is 35 per dog per day that seems way too much, my pet fee was 210 for 3 nights and the

hotel room stayed cold which was great and we loved the pool and the kiddie pool for our 4 year old

had vendin machines every floor had toddler area at pool housekeeping lady maria was just like the best lady ever she was so great wit kids n just made

the kids loved the pool

the pool was nice, walking distance to alot of stores.

the pool was also clean

it was close to the rides so the kids could have something to enjoy it in the

bar on site, great location, easy to get to. spacious rooms and the spa bath was amazing!

the kids kept coming in our toom to get a signal

have no complaints about this place except maybe that the laundry room never got unlocked and it was only place that there was a working ice machine

plain and some tiles were missing from around the spa bath

couldn't get a parking spot in front of my room.

plenty of parking but not necessarily for the handicapped.

then they put chairs and bikes in the handicapped parking so you could not park there

people parking in the lot of a already full hotel so they can take the short walk back to the island, easy

plenty of parking and walking distance to the island

breakfast was until 9:30 by pretty much everything was empty by 8:45

great gym

they have no laundry detergent. that was my only issue.

one dryer was broke, took 3 hrs to do one load of laundry after stalking the laundry facility

very good hot breakfast

manager is kind, zach can get you discounts on events, love the lazy river, game room, and laundry

nice pool, lazy river, and hot tub

the location and that the indoor heated pool and lazy river are open late.

great room, big and spacious. awesome full hot breakfast choices.

scent of the laundry stuff was way too strong, the hot tub wasn’t working, the ice machine on our floor

excellent parking great views

not enough parking bc we went jeep invasion weekend and was overly packed.

parking was convenient and close to entrance

wasn t any cameras in the parking

parking was crazy on the weekends

breakfast, fireplace, big room

good location. loved the large room. breakfast was good.

spa/hot tub was just a 1 foot kiddie pool

breakfast of biscuits and gravy, eggs, sausage and all the trimmings was excellent

he acted like we were bothering him at check in and then again when i went to ask for coins and laundry detergent

everything was comfortable a living room and dining room the kitchen, the bedrooms

towels to laundry and pick ip clean ones

sofa , pots, pans, silverware, cups , mugs , wineglasses , tp , towels , oven mitts , dish soap , laundry soap, shampoo conditioner, makeup remover , coffee , coffee maker , microwave, blender ,

bath towels, pool towels, laundry soap, kitchen basic utensils

the place was very clean and location was really great nice game room and pool area

hot tub broke pool way to cold to swim

our room was right next to the stairs and the pool, and we had a great view!

balcony overlooking river, two comfy queen beds, strong hot shower, good breakfast selection

everything was good love that the pool was open so my kids were able to go for a swim

pool also looked clean and pretty

did not stock the breakfast bar tuesday morning

amazing pool area

it is walking distance to the island, shops, pancake houses, fun parks, putt putt golf and go cart tracks

wonderful stay, laundry on site,plenty of

the rooms was very clean and the breakfast was also good

continental breakfast was a nice addition

maybe the outside pool open 24 hrs

free breakfast was a nice bonus

my grandsons loved playing in the pool each night

the breakfast was great (fruit, cereal, muffins, waffles, pancakes, sausage, gravy, biscuits, bacon,

some guest use more than their parking space but that's not on the company.

scenic quite free parking.

not enough parking space

parking was not as private as advertised.

parking spots not wide enough ..

my son liked having hillbilly golf right across the street

is exclusively suited for adults, and all of it was amazing to be honest

i like to convience of the area. the breakfast bar was excellent. very friendly people.

also would be nice to be able to smoke on balconys since it is an adults only property

staff ( man on golf cart) was very friendly, front desk woman were not real informative or friendly

which will be perfect for when we bring the kids back

the spa tub was amazing

had umbrella at the pool my mom's in a wheelchair doesn't swim but likes to enjoy watching the kids swim but there wasn't any shape for

our own swimming pool that way i didn’t to drive

spa bath!

location to everything. breakfast was great loved the gym and the pool

also, with the toilet being so close to the bathtub and traveling with young kids, bathtime was a struggle

breakfast was very

pool had a hot tub that was overrun by very small children at 11 pm at night

the jumping mat was enjoyable for the kids

i was put on ground floor as i requested, but next to laundry room and their cart was in front of our door

i wish they had a laundry facility on-site, and maybe a little breakfast area or nook.

staff was friendly, asked for extra coffee/towels/laundry bag and we were taken care of with

every additional amenity costs (breakfast is $5 per person, laundry costs, etc)

the pool was fun for the kids and adults

also, not all the plug ins work in the kitchen which was

gym equipment could be better, but we got plenty of exercise walking through town and hiking in the

breakfast was good, too

if you drive and park in town you’ll pay about $20 to park whenever you can leave your

we brought our car in for rod run, was able to park trailer, car and truck at

wish the pool area was air conditioned, every muggy in there when sun is out.

mattress where confortable, room was clean, clean lady was friendly, breakfast was good, also pool has

i was 50c short for the laundry, staff didn

pool

excellent place to stay very comfortable very friendly great breakfast every morning

the pool was great, the kitty pool is super cold but my kids loved it

the pool is exactly as it looks and the kids loved it

the kids enjoyed the pool and snack machine most

they even provided additional laundry services when the dryer went out in the laundry room

we traveled with 3 kids so they had room to play and i had room to iron

the location and the spa tub

didn't know untill i got there that it was a $25 pet fee per pet per night

pet friendly, however there was a surprise $25 pet fee (per dog) that’s not disclosed when making

2) i love that it’s a pet friendly place

should be one set pet fee not per day

parking was a little difficult getting out

had 2 cars as we both drove, and one car had to be parked in overflow parking

, the staff was great, the room was big and great , loved the creek and the balcony, plenty of parking, we came to fish and it was close all we had to do was

the usual hotel tv. the parking was very limited and tight.

did see a bear in parking lot

location and very good breakfast

breakfast was good

the rooms and lobby are updated nicely, the staff is friendly, the gym is nice and well stocked

great room, great breakfast

clean . has a pool , breakfast, and close to everything

the location was great. the breakfast was very good. staff pleasant and friendly.

the breakfast was amazing, so many different options for everyone!

loved the breakfast

freshener from the store to cover the smell and make room tolerable and for $269 per night plus pet fee it did not meet my

was no hot tub like was in the listing and the indoor pool was a lil cold and dirty

the bar pricing was a little over priced

came in from out of town and we were a little early for check in, we asked about early check in but the room wasn't ready yet so we went to get

perfect if you're traveling with kids

loud drunk man cussing by fireplace at night with kids present

towels by the pool, bar and food service at the pool which is open until 11pm at night for late swimmers

location, facility was clean and up-to-date, parking was plentiful, loved sitting on the rear

handicapped parking was limited to the rear of the property, had to enter through the pools...

parking was terrible not enough handicap parking spots

plenty of parking

parking

and saturday night the people at the pool were pretty loud but thankfully i brought a sound machine to drown it out

the outdoor pool is large

the bar and restaurant.

staff was friendly and helpful. bar attendant went all out to be helpful to our party.

a special thank for dana for the late check out

sheets and other linens were nice, breakfast was great, and the pool areas were all great

loved the lazy river and infinity pool

complimentary lemon strawberry water with lemon bars , free breakfast buffet and a bar and grill

beautiful property, good location, very clean, gym was great and pools was fantastic

the indoor waterpark made it perfect for the 3 kids

lots of kids in hot tub.

the breakfast was phenomenal

the kids loved the pool and breakfast

the indoor pool and the hot tub were an added plus

breakfast was great

also i would suggest a machine that gives you quarters for dollars in the guest laundry (4th building)

were kids running up & down the hallway after 11:00 pm at night

very clean, room service every day, nice breakfast and pool, the best thing was the location

balcony on river, covered parking, friendly staff, good breakfast, laundry, and very clean.

loved the hot breakfast, would love a meat with breakfast. but still, great.

hotel, great location, awesome pool, hot tub, and large fire pit

pool was great for kids!

breakfast was delicious

the heated swimming pool was fabulous

breakfast was fair location good

it was clean and centrally located, easy to get in and out of parking lot.

clean; okay breakfast; good location with ample parking

coming from a 7 month pregnant woman, the parking was great and walking distance was very nice

we liked best about the property was the cleanliness, staff, location, parking and

plenty of free parking spaces

the hot tub land pool were so nasty i was afraid my kids would catch something ajax won't take off

there was no way we were going to let our kids sleep there

was hot an i call the front a they put us in another room an it’s was wonderful they have free breakfast from7-9 am

breakfast was good, we enjoyed nice view room

i liked the pool areas and the hot tub and gym.

best hotel by far,,clean,,friendly staff,,wonderful breakfast

the only thing i was disappointed in was the pool was nit ready to enjoy.

we enjoyed the pool and santa singing

the breakfast was exquisite

decorations and breakfast

they sent maintenance to unclog drain and he informed the hot water was reset in the laundry area and should work

need working washer and dryers in laundry facilities.

only down side was they had no breakfast

the $170 pet fee

a continental breakfast would have been nice, but would stay here again regardless.