it was clean and nice breakfast was great !!

fitness room also great

fitness center, rooms and a couple of hallways were under construction

fitness center and swimming pool were well maintained

could have been better with pool and fitness room open. other then that we had no problems

found the breakfast to be very good, the room was set up different than usual with the bed facing the window,

vickie were so sweet, kind and thoughtful to me and my kids as well as the kitchen staff

nice pool and hotel gym

the accomodations, breakfast, personnel

room, the staff, the breakfast were all wonderful

parking lot entry exit on hwy

it's so easy to get there. parking is excellent. check in is always fast.

as i drove through i could see the parking lot empty and at least a third of the rooms had the curtain pulled halfway the way they are

i got pulled over after leaving the parking lot and was warned of prostitution being a problem in that hotel

bed was comfortable and good shower ample parking

the motel is a little run down and lot of garbage etc..around parking lots etc..

smell is not quite good. bedsheets are not so clean. back parking lot so nasty.

no lighting outside in the parking lot

parking was horrible

finding syringes in the parking lot

breakfast was good

the breakfast was wonderful, the accommodations was great, and the staff was welcoming.

breakfast was great

friendliness the breakfast astmophere

the staff was friendly breakfast was pretty good check in and check out very speedy---

the breakfast the next morning was a bonus perk

richard was very pleasant and helpful! dog friendly and very reasonable pet fee was appreciated!

once kids used them at the pool they were soaked

handle on whirlpool tub was broke, you don't get your deposit back even if your dogs don't make a mess and you

staff was very nice, rooms were clean. not much breakfast but everything was great.

room and it was very noisy outside, so in the morning we could hear a lot of commotion from breakfast

the pool was awesome

everything was fine. breakfast was good and had several choices. the room was clean.

i wish the pool was open later than 10pm, but it was decent

the pool had cooler water temps and chemicals were stronger than expected

location, pool/spa and breakfast

loved the pool and spa

the pool was too cold

how clean the hotel and the room was. i also enjoyed the pool and how friendly the staff was.

spa became closed a few days before i arrived do to low water and that was the only reason i stayed

hotel has a small indoor pool

had 3 kids in the next room the noise kept aggravating our dog.

rooms were clean, pool, and great location .

place was awesome great for my kids and family

the kids really enjoyed the indoor pool and had lots of fun after having been cooped up in the van the

1) good value, 2) complimentary breakfast, 3) pool

the night staff were very friendly and helpful and welcoming. and the pool was nice and clean.

pool not open, it had a really bad smell of mold in the room

staff was super awesome thanks for opening the pool for us we were hot and tired.

no heated pool or fitness center or laundry facilities

the room we stayed in was very clean as well as the pool

the front desk was so kind! the room was clean ! the pool was amazing!

i were looking to stay an additional day in gatlinburg so we choose this facility because of the pool and the breakfast so we could just get up eat and go home that following day everything else

breakfast and pool

from the beds to the cleanliness, the pool to the showers

was very clean and the pool was well maintained

cleanliness & laundry room

my kids loved it

location great. cracker barrel next door a bonus. especilike that pets like kids are free

no coffee machine in room. breakfast only had coffee, no other choice for kids.

breakfast and everything else.

staff is always friendly, they have a great breakfast, and it is always clean.

they helped with a late check

hot fresh breakfast, house keeping was always offering help and anything we may need.

pool wasn't heated (previous night, stayed at fairfield and was really nice (pool and more)

ample parking (for trailer), clean, welcoming staff and walkability.

nothing. my kids are picky eaters so they didn’t like the breakfast but i was fine with it

i liked everything; the room, hospitality, breakfast and cleanliness.

the fitness center needs better equipment! step it up!

location, comfort, quiet, good breakfast.

front desk, cleaning staff, breakfast staff and managers are all professional, hospitable, and helpful

of pool inaccurate

breakfast was also included and the station was very clean and plentiful with options for everyone

the pool area was clean and the kids had a ball

to leave early so we were only there about six hours so he was there when we checked out before breakfast

outdoor pool was great .

early check in was available -1 pm - which was perfect since i had driven straight up from

staff was friendly, the pool was clean, they serve breakfast with a lot of options, was great for a weekend stay

the pool is open and available to use, as long as 10 people or less at a time, social distancing

that the pool wasn’t open

the friendliest staff ever. beautiful and clean lobby. the beds were comfy. breakfast was good

very friendly service, good breakfast, great location

the breakfast was good. i liked that there was flavored water available for the guests.

the breakfast was excellent , the employees always keep everything fresh and the tables clean

nice free hot breakfast

nice having a pool and really enjoyed the fireplace with seating area!

breakfast was very nice

nice breakfast area

breakfast was as good as anything you could get in a restaurant, biscuits, gravy, eggs, sausage,

super nice outdoor lounging area and bright, clean dining area with included breakfast

breakfast wasn’t very good

this place has the best beds large tvs soft sheets good breakfast the gentleman at desk very helpful in an aweward moment thanks we’ll definitely go

i am assuming she meant laundry because she was working on the room right next to us

the outrageous pet fee i am paying $160 a week for 1 dog

there was turned over laundry container in front of our car with a raccoon under it when we walked to our car in the

we loved the pool, the spacious room, the location & it was very clean.

breakfast was good and check in and out were fast and easy

24 hr pool, great breakfast

the hotel was very clean, easy to get to, and the pool is open 24 hours.

room… smell, no shower curtains, gym missing weight pairs

covid has restricted the use of the gym facilities

my kids loved the indoor pool and i loved the balcony in our room.

noisy from being near the laundry room

everything!! breakfast was great, clean rooms comfy bed just all good

hot breakfast buffet laundry on site balcony rooms

breakfast consisted of cereal, pastry, yogurt and coffee

kids loved pool after all day in car

love the lady at the breakfast bar, was great very clean and friendliness.

breakfast was not good.

used the pool this time

front desk making me walk all the way to there laundry facility to get extra pillows then they just handed me 2 pillows and 2 pillow cases for me

late check out, good breakfast, friendly staff, breakfast served until 10, heated indoor pool,

grimy wall in the kitchen alcove

breakfast and pool

indoor pool kept my grandbabies happy

my kids thoroughly enjoyed the pools(indoor and outdoor), the staff i interacted with were very nice,

helpful my stay was peaceful me and my wife enjoyed ourselves very much we got the room with the spa and a fireplace it was

also had nice breakfast included with the stay

hot tub was amazing and the breakfast was delicious very happy with my stay will stay again in

very clean and the breakfast was really kids friend and delicious

wasn't much of breakfast, coffee and orange juice was excellent.

what breakfast?? it was just a bag of mini muffins

didn't like how we couldn't get the free breakfast

the breakfast could b better

wasn't any breakfast ☹ but everything else was great the rooms was clean and the beds was big and

first day we got there it was upper 80s and the outdoor pool should have been opened as the wilderness lodge let groups of children in with very few

the all inclusive indoor water park is beautiful and so fun for all ages

everything and the water park and arcade area they have my kids loved!

kitchen was well stocked

kids running in the halls late at night

clean , nice staff , comfortable beds , and wonderful breakfast !!

just the size of the breakfast room.

hospitality and breakfast was great! loved the hot tub too!

was a lot of rowdy kids who almost jumped on my disabled husband when they was jumping in the pool and their parents

breakfast was hot and adequate

breakfast was yummy

the pool was the cleanest hotel pool i've ever been in

inside pool was great for the kids breakfast was good location was great

the cleanieness, the staff and breakfast was great

pool was relaxing

enjoyed the pool waterslide

clean, comfortable, awesome housekeeping, good hot breakfast, location so much more

breakfast hours

breakfast was awesome

no pool or hot tub

we had the pool to ourselves

the only thing disappointing was the breakfast, oatmeal and cheerios, they use to have waffle maker, eggs, pastry and the cereal, other

friendly staff and breakfast was good. would defiantly stay there again!!

larger coffee cups at breakfast, and maybe more variety but the lighting was pretty bad in room

the pool was clean too

breakfast

location. price. cleanliness. courtesy of lobby help. continental breakfast

no breakfast due to covid but shoney's across the road, & wendy's within walking distance

breakfast included sausage patties, biscuits, fresh fruit, cereal, some pastries, waffles, instant

the provided got breakfast was very good also

breakfast was very good with plenty of options

the eggs were extra fluffy and good selection at breakfast

amazing breakfast

breakfast was delicious and very fresh including the coffee

breakfast was great and the bed was very comfortable

pool was inviting

pool area was clean and inviting so we just sat and relaxed since the water was too cold

very good to go breakfast! room was clean and comfortable!

liked the fact that there was a laundry room with detergent available for sale and the view

dog friendly, clean pool, next to everything

spa was in the bedroom with 2 queen beds lol good thing it was just my husband and kids with me

property was clean pool was nice

and the beds were comfortable it was close to pigeon forge and gatlinburg it wasn’t crowded the pool had max 2 family’s at a time i will definitely stay here again if i come

the spa tub was dirty. there was a roach in the room

the room was very clean and the bed was very comfortable and loved pool didn't close early

rooms were totally booked so if you stayed out late make sure you get a parking spot early.

parking lot was a bit snug.

was a little bit hard to find a parking spot after dark

parking was odd

lots of parking

parking in front of door. clean. safe. close to everything.

eat lighting)

it can be difficult to find parking near your room if you arrive later at night

the only downside was the traffic and lack of parking spots.

only complaints we had were the concrete beds and lack of handicap parking at the back of the motel

except when added another night the price for that one night doubledud83dude15 wasn't able to use pool 2 nights of our stay do to

continental breakfast was delicious

very hot water in shower and the kids loved the pool! clean nice place with very nice staff!

on site laundry and a room safe would be nice

the whole staff very polite, helpful. great breakfast, hotel clean! love this hotel

breakfast was good

the kids loved the pool

easy parking and great breakfast even during covid times

the pool was good. breakfast was great. that juice machine was wonderful.

reception was very kind. the rooms were clean! the rooms were big. the pool was open.

in room heater was loud, eggs were cold @ breakfast

pool was clean and well kept

the pool was real nice i had no problems with my stay i ran a little behind the next morning & the

location was convenient, the pool looked great but the weather did not cooperate

pool

pool was great and breakfast was amazing, nice staff . clean rooms.

the room was spacious, and i used the fitness

the room was clean, the breakfast was great!

hotel was very clean, friendly, safe, close to the expressway and had breakfast

breakfast was fantastic and staff was super friendly!

thee best complementary breakfast we’ve been given over past couple weeks of travel

an outside pool , hot tub has only inside pool 4feet deep.

i haven't eaten breakfast yet but i'm sure i won't be disappointed

very helpful especially the morning breakfast lady

the pool was cold and they could of had music playing every think else was great

i was surprised at the mini kitchen, since i had never stayed at one before

breakfast early if you want more than waffles

excellent breakfast.

the kitchen area

wifi a little slow breakfast was good

breakfast was ok but wish it had more options to offer; such as oatmeal with all the toppings

clean. convenient location. good breakfast

continental breakfast was good for what we were looking for

breakfast for travellers leaving before 6 am

hotel was either new or recently remodeled great location, nice breakfast.

night manager (female, sorry i do not know her name) instructed us to park our pick-up truck right at the front door overnight because the

the kids almost didn't want to go in

my children absolutely loved the room and breakfast

great staff and breakfast. room very clean and bed comfortable

staff was so nice to me an my family especially the kids and they where so helpful no matter what we needed they remembered in a timely fashion an

breakfast is excellent

to find a single that i was unhappy about with this hotel, clean, staff was friendly, and the breakfast was delicious

breakfast was really good. location was perfect. staff were very polite and friendly.

they don’t pay attention to stuff in room like no laundry bags, no clean tissue in box

breakfast was awesome

me and my family enjoyed the full kitchen and the outdoor waterpark

we had a two bedroom resort, kitchen, washer & dryer and the second room’s bathroom had an jacuzzi tub

the rooms were clean and the kids loved the pool area

room space, lots of activities for kids, and indoor water park.

i didn’t like the pool closed early

the kids loved the pool and water slide also

breakfast left a lot to be desired

staff was great and so friendly we arrived early and got to check in early check in process was so easy and fast

convenient and good breakfast very nice and friendly

the breakfast was disappointing and we went to other restaurants for breakfast

our boys liked the amenities, pool table, fuzz ball, ping pong, mini golf, etc

we liked the playground and putt-putt golf available. it was roomy and had everything we needed.

the location of pool from our room

the mini golf was free to play at any time

heated pool

indoor pool room was moldy-smelling no directions for check-out procedure, lady answering the phone on the

the breakfast was good and plenty of options to choose from

breakfast was delicious

pool area was very clean

the breakfast was an added bonus

i love the spa rooms and the rooms are very nice and clean

not bad, for the price. staff great, had spa tub. overall ok.

we were at the pool a lot. went out for lots of fun

pool outside looked alittle dirty

where carpet flooring is coming up at entrance of bathroom, broken tiles all across entry way to spa

breakfast was until 9.00 am, it could have been until 9.30 or 10.00 am.

while getting breakfast, the lady behind the desk was loud

breakfast was good

no breakfast covid

breakfast was great with a variety of options.

need handicap parking

parking

very clean and quiet. easy parking for truck and trailer.

they are remodeling so some of the room side parking is roped off but that was the only disadvantage

ample parking

we were so surprised to get a hot breakfast

fireplace & hot tub (we booked the honeymoon suite for my bday) didn't make it to the pool but we're very pleased to find out the hours weren't strict like some places

typical breakfast options

also, we had reservations and our room was next to the laundry area

pool was to small

not hot tub, pool can be viewed from parking lot where everyone enters hotel

pool was closed

very clean. nice room. nice fire area outside. cool pool. amazing breakfast

breakfast was good

very clean. nice room. nice fire area outside. cool pool. amazing breakfast

breakfast was decent

the beds were great and the spa and pool was awesome

nice room and good breakfast. close to everything

bed and spa tube was great to

no breakfast

my kids really enjoyed the pool

very clean nice breakfast great

everything was clean, breakfast was better than at some of the bigger hotels i've stayed at

room was just below the kitchen, so you could hear people in there for breakfast moving there chairs

of the staff were nice, i liked that they had self service laundry for very good price, and great

it was hard to get extra kleenex and dirty laundry bagsud83eudd74

great location, clean. nice breakfast

nice pool

good breakfast nice area for dogs good beds

in the lobby was too loud at breakfast; we could not hear the tv/

we brought our grandchildren and they loved the pool with the slide.

pool access and time was great

the indoor pool was warm and

gym, pool, elevator were all closed to the public

the breakfast wasn’t the best but for free you really can’t complain.

evening shift desk clerk was kind polite and efficient i had booked my room from a grocery store parking lot 6 miles away by the time i reached it

of cold water only completely disappointing after a hot day of traveling the door exiting to the parking lot did not open nor close easily

all parking is under surveillance

no assigned parking places so you had to walk 1/4 mile to unload baggage if you don't show up by 4:00

stains on mattresses, stains on chairs, tub had hair in it and was yellow and drug dealing in the parking lot

parking was scarce but they were full so it s expected. we were in town for the jeep fest.

parking was easy. access to pool was easy.

traffic & parking

we was towing a vehicle and the parking was plentiful for this

needed more parking spots

the heated indoor pool was perfect for the kids.

room was located near the laundry on the first floor

standard hotel breakfast

with the coronavirus going on the gym was closed.

the kids enjoyed the pool

close to pool/basketball area and my teens loved those amenities

i like the pool and it’s in a good location. it’s a nice condo. it’s very comfortable.

pool was very nice

loved the pool, basketball and volleyball courts

the pool area also lacked attention

we do not like the laundry room noise

very clean, great pools, amazing breakfast

wish the indoor pool was open but the roof was under repair so that is completely understandable

didn’t like that on the pictures it shows a hot tub in the pool area and when we got there it has been filled

indoor outdoor pool

the bed where’s comfy and the pool was nice

they had a pool and bbq/sitting area

breakfast was great, a lot of

tvs also didn't work in second room, which upset the kids more than us, but again, would have been a bigger deal if we'd stayed longer

employees staying out by the pool all night

was good, my kids lived the pool( and the hotel is close to everything you may want to do

loved that this hotel had a laundry room

laundry room no chairs

the staff was very friendly and kind and answered all of our questions and even got us an early check in

water park

the central location was great! the pool was great for families. my kids had a blast.

the kitchens were very dissimilar in what dishes, etc

clean jets in spa tub so they can be used

spa tub in the room

the pool area too many big kids were jumping n splashing in in the toddler section

pools were a little dirty, but with it being a high accommodation weekend that is to be expected

only thing i didn't like was breakfast

i don't know if the pool heater wasn't working or what but the pool was ice cold

had indoor pool, and hot tub, room was a good size!

heated pool and hot tub plus the breakfast

breakfast was great

clean and great area. breakfast is great as well

gorilla tacos is right out front, and the lost mine mountain coaster and mini golf is also very near by

bar and grill was good

incredible breakfast and water park. everything was immaculately clean.

room was very nice and clean. staff was friendly and helpful. nice breakfast

clean, nice comfortable bed! nice pool area

hotel, great location, awesome pool, hot tub, and large fire pit

indoor pool and hot tub

nice pool area with fire pit lounge area is also real nice

was beautiful the breakfast was great and the grounds are gorgeous

loved that there is an outdoor and indoor pool along with a hot tub

staff is very friendly and helpful, very clean, pool area is great, breakfast is amazing

indoor and outdoor pool, small pond which provided another nice place to sit and enjoy the water

best hotel by far,,clean,,friendly staff,,wonderful breakfast

the pool/hot tub, the rooms, and location.

usual i get stuck by the swimming pool so i can stay awake listening to kids screaming half the night

than if i stayed at a drury inn at a great rate and great breakfast,kickback and great amenities, pool,hottub

enough pull down chairs at the pool,only 3

the bar and restaurant.