camera in the parking lot

no parking in front of room, not even a parking space

there is parking behind the building so you can park by your room

plenty of parking space for suv's / trucks towing boats or campers

ac worked. good parking.

great pool, friendly service and clean building

the pool was a little cold.

the staff we encountered were friendly yet professional, the facilities were new and clean, the breakfast was complete and delicious and the location couldn't have been better

helpfulness of staff, the cleanliness of the hotel shared spaces and our room, the complimentary breakfast choices, and accommodation to stay open a little past 930 for us late arrivals, the

we loved it, the room and pool lift exceeded our expectations

the lighting could have been better in the parking lot

parking

i like that there is a restaurant located in the parking lot. that is convenient.

tight parking in the first building

parking lot was pretty packed and tight maneuvering, during the busy restaurant times

breakfast closing at 9 a

we loved the breakfast and the food was very good, clean tasting

great amenities, breakfast was good and the room was nice, clean and comfortable

it was such a cute place! super comfortable and breakfast was amazing!!

fireplace and the gym were nice

honestly loved the hotel loved the hot tub pool was nice beds were comfy ac worked great rainy wanna try the room with the balcony to the

quiet and very relaxing and the breakfast was a nice bonus too

also a nice breakfast place within a few blocks

breakfast leaves a lot to be desired but for the price you really cannot complain

nice rooms, good breakfast, nice pool. free coffee. clean rooms

love the place! love the staff! super love the bar tender/breakfast girl!!

the pool area and exercise room looked very nice

don’t like not being able to get a breakfast because i have to leave before they serve

liked the pool & the staff were great

i really liked the lounge area, with the breakfast service (had to pay) but you order off a menu

pool, hot tub are beautiful

we went for breakfast at 9:45 and it there was almost nothing left

air conditioning in the elevator, stairs or hallways ice machine out of order laundry rm locked hot tub out of

pool should stay open a little longer

good location. didn't try the breakfast

cleaner than expected. breakfast was adequate. staff was friendly and informative!

breakfast was lacking healthy opitiins

the pool was ice cold and when i menitiin it i was brushed off

they have a nicer breakfast than hotels you pay more money for a room.

breakfast and pool

loved the room layout and the kitchen

the studio sized accommodation had a full sized kitchen, wonderful and comfortable for 4 people in each studio

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have card swipes and apps to update guests on laundry progress

a full kitchen with full refrigerator/freezer, dishes, silverware, all complete with a dishwasher was so

it was clean, updated, and they even had breakfast to take back to your room (most hotels are not doing breakfast right now)

good breakfast and pool locations

the breakfast, staff, and room

pool a little small and no hot tub.

kids didn't have access to juice in the morning because staff said it was

rooms, friendly staff, and the breakfast food was exceptional

comfortable bed and nice staff. the free breakfast was good.

of the grand rapids skyline from the gym would have been nice, but can’t complain too much about that

beautiful, clean rooms. great breakfast area. friendly front desk staff .

the staff was friendly and amenities such as pool and gym were available

beautiful new facility. comfortable room. nice breakfast.

but the hotel s dead bushes, overflowing trash bins and trash in the parking lot make it worse

no parking 4

parking was convenient.

the elevator needed bulbs replaced, hard to open door because it was swollen the door, limited parking spaces, and no microwave inside the rooms

close to downtown, shopping , food etc if needed. parking no problem

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room, the friendly staff, the location is near by restaurants and stores

good location, breakfast and pool included, choice of nearby restaurants

also, pool was

the rooms were clean and bed was comfortable. the kids loved the outside pool

the laundry room was clean and the cleaning ladies was bleary wonderdul.

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

no closet! no plastic laundry bag

very clean rooms - great pool

make sure you ask for a view. some rooms overlook the pool roof and your view is blocked.

seat cover was loose and became detached the first time it was sat on and i was charged to do laundry with a coin operated laundry machine that did not dry my clothing

the pool was not opened longer. the alarm clock did not work.

loved the breakfast

the warm breakfast was lovely

the grounds and pool

to restaurants and stores, nice selection of food on breakfast, was able to get a receipt even though i paid on booking

friendly desk staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful breakfast (+) free parking/shuttle downtown (-)got super busy during the 4th of july festivities because they open their parking lot for paid parking (+)the location is perfect walking downtown. we love the large parking lot on the property as well. (+) the location is great for us with parking included (+) free parking and very clean (+)location was perfect for downtown walking with plenty of parking. (+)location from highway, van andel arena and the free parking. (+) loved being right downtown and free parking (+)location and free parking

it was good distance from our venue. pool was available without too many people. room was quiet.

it was easy to confirm my reservation, we were able to get a refrigerator and early check in, extra towels were supplies without issue

no continental breakfast nook in the lobby, but they will provide room service for an absurd fee

i called room service and they took care of it right away

all areas of the hotel were exceptionally clean, even the laundry and pool area

the pool is open 6am till midnight, which the kids love, avoiding the

but i would like 24 hour access to games pool and gym

pool was nice, temperature was great

easy drive to golf tournament

we enjoyed the pool and that social distancing rules were being enforced.

breakfast was delicious

the breakfast was nothing special.

the pool wasn’t up and we weren’t informed.

pool area was crowded

they are dog friendly and have free parking

parking lot very slippery, police in the parking lot made a person wonder if the right choice made

morning, there were people congregating in the parking lot

lots of people hanging out in the parking lot around vehicles and there were dogs barking all night

parking lot was not plowed for deep snow.

see above-no view from balcony, just parking lot and pavement everywhere you look!

seriously watched drug deal in parking lot

staff was friendly, parking options were good, and the location is close to food, gas, and other necessities

easy to get in and out of parking lot

there was no marked parking, and there was

the spa tub

the king size spa tub room

they also helped me with an early check in which was greatly appreciated

loved the adult time for the pool and hot tub

the gym is big and is open 24 hours

stay at the pool after 10pm, adults have no right to swim in peace, kids been messing with gym equipment after 10pm, staff needs to move and do the

jenna was amazing and hooked us up with an early check in

the room was very spacious and the pool was great!!

the kitchen was incredible! the staff was super friendly.

lightbulbs in kitchen ceiling were out making it hard to see

shopping centers and resturants, great free breakfast, coffee well supplied in lobby, nice little kitchen with room and all utensils included

full kitchen

i did notice some sticky residue on part of the table int he kitchen area.

there were many people in the parking lot smoking weed both nights, which lingered on our clothes as we came and went

very nice, had easy access to local stores and parking

i have no complaints! oh wait just a small one. the parking lot needs a little work. :) .

parking lot/outside the building is very dark

also, gathered in the parking lot and were noisy all through the

a lot to hate besides the construction stuff in the parking lot that time

lots of parking.

property was in a great location, had plenty of parking spaces, great breakfast options

were ornamental; did not close so parking lot light streamed into our 1st floor room; we had to pin them together with hangars

room was big and free parking

a laundry and even a gym

brand new construction, nice gym room

clean, nice little kitchenette, plenty of storage space, comfortable, good lighting in bathroom

clean and seemed new, security card tap to get in after hours, efficiency type room with mini kitchen, access to laundry and work out room

low cost, clean, updated, had kitchen facilities like sink, stove, fridge. comfortable bed.

course i wish the pool had been open so we could have splashed around, but it was closed due to state governor

breakfast could be a little more friendly

breakfast area and adequate items

pool was fun and hot tub wonderful

the hot tub did not have much water flow coming from the jets. kind of just a hot pool of water.

laundry service was offered inside the service description but only self service was possible.

thought there was a bar and grille.

the staff is friendly the breakfast is good overall i will stay again

pool was open

the staff, room was great. decent breakfast

the girls liked the pool and breakfast.

the pool hours were very great. the breakfast was very nice

have the pool & hot tub to use & have good night sleep

clean room, large tv with lots of channels, clean laundry room, outside seating.

staff was beyond helpful and diligent about having all the breakfast amenities and care area stocked and full

to get down to breakfast before 10am

boiled eggs in the breakfast box were incredibly weird

it was absolutely beautiful the lobby. was great pool table swimming it is worth the stay

they changed breakfast sausage to chicken instead of pork. hahaha

breakfast was good and the facility was very nice looking

great location to the airport, timely shuttle!

the room was very clean and great location by the airport. they also offered shuttle service

proximity to airport, free shuttle service, nice staff

or fridge someone got room for some teenagers i was harrassed because they assumed they were my kids and they were not

to the airport, terrific airport shuttle service

was staying for my sons devos hospital trip and we weren't happy our kids were woken up, called the front desk to ask what was happening and the lady was very

friendly staff great breakfast. nice pool area.

breakfast could be better hopefully after covid things go back to normal

the shuttle was 30 minutes late.

location, shuttle to airport at 4am, very comfortable bed.

the fitness room had a strong mold and mildew smell

com did not include pet fee, which we were told nothing about

laundry facility didn't work except washer

room, service, location...was near everything and the very yummy continental breakfast!

too much for the first night pet fee

location, room size, gym and laundry access, comfortable

it's location , shuttle service and parking.

pool is nasty

the kitchen in the room that really came in handy and the pillows were so soft

the hotel was 2.3 or so miles from the airport with shuttle service.

the pool was cold but my kids still enjoyed it

if anything, pool was smaller than expected but clean and well maintained and the bed could have been slightly

and gary was very insightful about the indoor/outdoor pool and it was very therapeutic

the breakfast was good and the happy hour in the evening was even better

wished the pool had and adult only hour and the alcohol could have gone a but longer too

breakfast was a brown bag with all sugary foods

one lady was working the front desk and the kitchen

we didn't stay for breakfast due to flight time

pool was dirty and the hot tub didnt work

example; no laundry because washer was not working

big suite, comfy bed, great breakfast, wonderful staff

pool was so heavily chlorinated kids were coughing my eyes were burning never experienced this at a

continental breakfast.

the pool floor is too slick when wet and my daughter fell and she was walking carefully.

great breakfast

a restaurant, airport shuttle, and access to nearby businesses

and comfortable, and able to accomodate an early check in

bar & grill not yet open and pictures do not match the hotel - certain things not available

i experience the shuttle on my last visit and it was great, timely and great service

gym was nice had good staff at certain times

the waffles were my kids fave

pool and hot tub was very cloudy looking

i like that they didn't put me near the groups of kids that were there

were right next to three or four familys of traveling hockey moms and to have the kids running up and down the halls starting at 6 am wasn't great

wall outside near the parking lot was not safe for kids to play in the grass area

be a little less since they weren't doing breakfast and their facilities were closed such as the gym and the pool

trail mix bar was good and so was the tangerine

the complimentary breakfast more than exceeded my expectations

main pool was cold

pool was cold, no place to sit, no towels, big kids throwing wet balls into hot tub

the parking lot was very icy and so were parts of the

a lot of people outside in the parking lot doing stuff not sure what

plenty of parking close to entrance

parking. i had to park at the holiday inn next door. next time i will just there.

there was a lot of trash in the parking areas

flight was very late at night and they gave us a late check out time, and the staff were all very nice

breakfast was outstanding

a lot of kids

was spectacular, the friendly people, the varied breakfast, the comfortable facilities and there was everything a traveler might need

super comfortable bed, and excellent gym

maybe warmer water in the pool

also, the pool & hot tub were great

friendly, helpful staff. excellent breakfast

didn't stay for breakfast as we had a 10

the amenities gym, pool and the hot was nice.

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

breakfast was good. it was quiet, and room was clean

it was a nice place and they had a indoor pool

we didn't use the pool or the hot tab, but we did look in there and it seemed to be very clean area

the free breakfast was better than most, the staff was very friendly.