excellent food. very nice outdoor pool. lovely paths down to the lake.

the kids enjoyed the pool

the pool is fantastic for kids

the kids enjoyed the pool

pool was great and best of all, they have temascals you can book at no extra cost

staff was very pleasant and attentive, the rooms were very clean and beautifully decorated, the pool was beautiful, and there were many seating area

pool water was extremely cold

was no mini bar no english speaking front desk agent the restaurant did not serve drinks the pool was dirty no toilet paper in the common bathrooms only one roll of toilet paper in the room

but they don t have any activity to be performed at the hotel, taking into account a dirty pool and only 1 tuk tuk that works with them to take you in / out of the hotel leads to a waste of

no tv or anything for the price of the room i pay, i feel the room have nothing special, the pool was no clean at all and the restaurant have hours for service, an example its they don't serve

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

room was beautiful and we had a good time at the pool

they also have a nice heated pool

i looked forward to coming home each night and relaxing in the pool and room

the road on one side is very loud with motorbikes, kids, shouting

lack of breakfast options

well rated for kids

all the food was great, fresh and delicious, my favorite was breakfast, loved the fresh tortillas

nice pool

the only problem is the parking lot, is really difficult to enter

there s even a kids playroom

the breakfast wasn't brilliant. there are local cafes with better options.

to help us out of the parking lot

the two breakfast options are great, a classic local one with beans and fried banana and a classic one of

cereal option for breakfast will appeal to some americans

breakfast was good

room 310 was in front of the pool area, but it serves as a party salon

no parking in front

breakfast, they can do better with the tortillas

gorgeous view of the lake, lovely gardens with hammocks to relax, swimming pool

the pool and slide were awesome. the restaurant had tasty food. the people were very friendly!

the pool didn t seem nice to me

lovely hotel with large inner garden good location nice view on lake from pool and restaurant

i loved everything from the room to the patio and the pool.

wifi was weak

don t bother with the pool

there is a pool table, fuse ball and air hockey all free

pool was not available which is why i booked

pool was dirty and not used

the bar was also great with fabulous cocktails

room service no tea/coffee facilities in room gardening machinery is noisy and starts early garden

view is spectacular and there is a lovely swimming pool and jacuzzi to soak in after hiking all around and going on boat rides and walking around the

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire hotel is in usd

charming library type bar with fireplace and great pool with infinity hot tub