to grab the attention of the person at the front desk when we needed her to open the door to the parking lot

located a few steps of central park i do really love the location, since you get up you can have breakfast early in the morning next to the fountain in the main patio delicious breakfast

it had a lovely internal courtyard where i had breakfast every morning

there s even a kids playroom

when we were in a rush for breakfast they packaged the remainder for us to take on the road, so nice

is an older hotel, the pool is not heated, parking is a nightmare, room service and restaurant hours are limited, bar service is terrible, there are too many steps to

lastly, we became very ill after having room service from the restaurant for dinner one night

comfortable, well-maintained, enclosed parking, relatively easy to find, professional staff

parking was on fifth floor, reception on the first

is an older hotel, the pool is not heated, parking is a nightmare, room service and restaurant hours are limited, bar

fabulous views of the lake and surrounding volcanoes from our balcony and the pool area

charming library type bar with fireplace and great pool with infinity hot tub

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire hotel is in usd

no room service at the time.

niggle, not much shade for the pool sun loungers

the pool was clean and enjoyable

breakfast was amazing

the included breakfast was super delicious, fresh, and had a variety of foods

i ll miss the lovingly prepared breakfast overlooking the spectacular lake and mountain views and the luscious gardens set with a

a bar drink one night was excellent; the next night was watered down