Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i was close to pool and many kids playing some of that noise got in the room
with kids playing in the tub tends to get on the floor
pool was cold, the kids wanted to us it but cant because was very cold the reception staff wasn't the must
very nice heated pool. a very relaxing time after a busy day.
room service
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking convenience
me the breakfast was good enough, the staff very kind and about location is a nice place if you are
easy access from highway. breakfast.
the parking lot seemed very secure
proximity to the airport cleanliness complimentary breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast choices were very few and there could have been more
breakfast staff was very helpful and cheerful
maybe need to have a variety of breakfast
breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,
very crowded & busy the area in which the hotel was. very hard to get into the hotel parking
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking they would not be responsible for tha car during the night the car was parked in their
utensils at breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
very clean, good breakfast, lovely staff
the parking is not secured, though we had no problems
we had an early flight out, causing us to miss breakfast, so they prepared a box lunch containing
breakfast on the day we were there was only ok - although it was cooked to order.
breakfast was incredible as usual. love this property!!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
staff from kitchen / restaurant were too kind to offer me a pill and baking soda
the gym is very well equipped and has everything you need to make a 2 hours exercise routine
new building, great restaurant and gym
also a pet friendly hotel
staff from kitchen / restaurant were amazing, they remembered my preferences for my everyday breakfast and
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
our room service tray sat outside our door for hours
front desk staff, the restaurant (especially the woman who makes the omelettes is always great) , room service
the pool doesn't look very clean or clear...
clean , pool, service extremely friendly ,high quality hotel
breakfast is too expensive
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
great facilities that include a nice gym, pool, spa, restaurant, and more
pool and hydro pool are advertised as heated, but they were both very cold during our stay
sadly the mini bar was not equipped for a late check in like mine very sad.
liked the covered pool
the pool had longer hours so i could site see during the day and swim at night/early morning
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
free wifi
wifi not included
the staff was incredibly gracious about helping us park in a place that we would be able to get out of
hotel and grounds, nice swimming pool
hugo on the bar took excellent care of us
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast could be better and more variety for kids like pan cakes or
staff lovely rooms comfortable bed and the complementary breakfast was delicious with varied assortment of nice
breakfast was excellent friendly staff, quiet rooms
with soft beds, great wifi, lots of plugins, hdmi for streaming to tv, good showers, and good parking
the breakfast was amazing, the room was perfect!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast buffet had a lot of great options, comfortable and clean beds.
breakfast was absolutely fantastic
breakfast price was a little too expensive
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
great service and location, quiet, clean and with parking included really happy about this place
it s clean and the breakfast was actual my really good, remarkable considering it s just a hotel buffet
size of the pool.
was no water pressure in the shower hotel was full so to get breakfast was not easy
they need to clean breakfast area
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the wifi was also very unstable and unusable for most of the day
attentive staff, parking available, walking distance to zocalo.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the wifi service was great
the wifi was not stable
off-street parking is included
channel and we couldn't plug our laptop into the box with an hdmi so we streamed shows through wifi
good location near centre but quiet with own parking
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the stay included breakfast (though it wasn't mentioned in the reservation)
nice parking area, right outside your room
very limited options for included breakfast.
someone stole our trailer trail lights that was in our truck parked inside their parking lot.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast is served late (9:00 am), and dinner stops early (7:00 pm).
but the second night the hotel was very crowded with much talking in the corridor and the second breakfast went
the staff is friendly and the hotel has its own parking space.
breakfast is acceptable, but i suggest you ask if you prefer to have breakfast, even if you pay the
staff was friendly dinner area was good to work indoor parking was good
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was good and plenty of choice and the coffee was available 24/7
my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy
the breakfast was excellent and plenty food and drink
great breakfast! friendly and helpful staff.
the breakfast service, not enough, bad quality
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the pool area has great views of the pyramid and you can see the volcano
spa does not have enough equipment or shower
we didn t check out the pool, but the breakfast was delicious
beautiful hotel and grounds, relaxing rooftop pool area
aware that there is no bar area, no room fridge or drinks other than a mineral water
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
veces el wifi fallaba un poco, lo mismo los servicios de tv
booming music from bar across street until late on weekends
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was okay, but didn t like that they said the 2 kids with me would cost 50 pesos extra each child
breakfast- food and service fantastic
the breakfast was really good, buffet and with a lot of variety
fitness facilities should be advertised as more like a room with two machines, one of which was not
breakfast was okay, but didn’t like that they said the 2 kids with me would cost 50 pesos extra each child
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant
the amenities in the room are good, bed comfortable, wifi, fast and reliable
wifi password didn t work
refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in
wifi not so good.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the little kids park and the open outdoor space.
it would suddenly spit water out, it was quite frightening for the kids
location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the
neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and
it would suddenly spit water out, it was quite frightening for the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we had an extra charge for kids breakfast
turned on and off every few minutes with a noise that made it hard to sleep (especially for my kids)
the gym has great equipment for a hotel gym, david at the bar was excellent
the pool area is tiny for a hotel of its size, and the hotel is not as close to downtown
great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
great buffet nice pool and playground for kids very good location
but then again its not that a big of a deal as my kids loves swimming in every hotel we stayed, and compared
there s not a kids area
the pool was a little bit dirty and there weren't enough seating options around it
restaurant was full in the breakfast time we had to wait for a table, but even there the staff was very kind
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
many kids banging on doors, the floor or the ceiling, screaming and running around
to make sure i was having a great experience in puebla tank you from the front desk to the kitchen and the ladies
liked the staff, the temperature of the pool and how clean the room was , i would like they left more towels in
and have good refrigerator and tv inside the room, comfortable, and have a good machines in the gym
the breakfast was very good and the precautionary steps taken to ensure safety regarding covid were
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
spa is bad