Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
breakfast was incredible as usual. love this property!!
the kitchen made us two burgers and fries
good location, breakfast
breakfast was amazing
were a little confused as to whether or not we were paying for a breakfast to be included with our room beforehand
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
there is a parking port if you need it
nice gardens, a big room, and great, secure parking for my motorcycle.
wifi signal was weak. some issues in the bathroom accessories.
staff were excellent - secure onsite parking at night and overall really enjoyed our quick stay
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i was close to pool and many kids playing some of that noise got in the room
pool was cold, the kids wanted to us it but cant because was very cold the reception staff wasn't the must
with kids playing in the tub tends to get on the floor
good parking lot
has a decent parking space but a little unattended
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the rooftop pool is not really for swimming.
spa does not have enough equipment or shower
there was one negative thing it would be that the wifi in the rooms is not the best
the pool open a bit late
beautiful hotel and grounds, relaxing rooftop pool area
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
me the breakfast was good enough, the staff very kind and about location is a nice place if you are
the parking lot seemed very secure
space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than
i did not had breakfast!!!
parking convenience
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
long wait for a night guard to open the gate so you can get in to the parking lot
they need to clean breakfast area
size of the pool.
dirty. breakfast area dirty.
it s clean and the breakfast was actual my really good, remarkable considering it s just a hotel buffet
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking they would not be responsible for tha car during the night the car was parked in their
utensils at breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,
breakfast can get improved, they serve always the same everyday, and we do not like the cardboard
it was a good clean room. they had free laundry service.!
the location was great. i did not have breakfast
breakfast staff was very helpful and cheerful
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
veces el wifi fallaba un poco, lo mismo los servicios de tv
booming music from bar across street until late on weekends
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
staff from kitchen / restaurant were too kind to offer me a pill and baking soda
also a pet friendly hotel
parking was super uncomfortable
locked parking area and enough parking
the gym is very well equipped and has everything you need to make a 2 hours exercise routine
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
secure parking, incredible restaurant, but the one thing that sets it apart from everywhere else is the
breakfast is too expensive
the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down
and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast
breakfast would have been nice.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
gym machines to old
sadly the mini bar was not equipped for a late check in like mine very sad.
the pool had longer hours so i could site see during the day and swim at night/early morning
great facilities that include a nice gym, pool, spa, restaurant, and more
parking for my motorcycle
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the stay included breakfast (though it wasn't mentioned in the reservation)
nice parking area, right outside your room
very limited options for included breakfast.
someone stole our trailer trail lights that was in our truck parked inside their parking lot.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the staff was incredibly gracious about helping us park in a place that we would be able to get out of
nice terace near the pool
excellent room service
wifi not included
hugo on the bar took excellent care of us
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast buffet had a lot of great options, comfortable and clean beds.
breakfast was absolutely fantastic
breakfast price was a little too expensive
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast could be better and more variety for kids like pan cakes or
2 burner electric stovetops, full size dishwashers, dishes, utensils, pots and pans, kitchen towels, dish soap
s really clean and and the workers are friendly and helpful , there are restaurants around and gym
for 65 usd we got a fabulous suit with kitchen, king size bed, living room and big balcony dinner and breakfast
65 usd we got a fabulous suit with kitchen, king size bed, living room and big balcony dinner and breakfast was
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good choice at breakfast despite being very busy
great breakfast! friendly and helpful staff.
the breakfast was excellent and plenty food and drink
the breakfast service, not enough, bad quality
my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast
staff very friendly! breakfast was very good!
excellent service by the staff. it is pet friendly, it os celan and the price was fair.
clean rooms, nice service, comfortable bed, good breakfast.
breakfast can imporove
Booking Options
Complimentary Parking, Kid Friendly, Avaialable Crib
room service was also on
check in, room service nunca respondio
only parking
they have a small but very complete fitness room
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
my kids enjoyed the couch and side tables of the room to play at
the wifi has low velocity
goes through the lobby and it s a long walk to/from the car; valet parking
very nice hotel that is pet friendly
the service overall was over the top, everyone was super nice and helpful, i noticed that they're pet friendly
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
gym was closed for maintenance, but for 2 days we were told it would open in a couple of hours
no swimming pool, dining room or lounge
peeling tub, and a room safe that it was far from safe, no hangers in the closet, no pool or gym available, no
the smell of the elevator. the room was very hot and the pool didn't look well.
the continental breakfast options and the color of the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
turned on and off every few minutes with a noise that made it hard to sleep (especially for my kids)
we had an extra charge for kids breakfast
safe parking, helpful and friendly staff. super comfy beds.
the gym was quite well equipped and had nice views of the mountains
the staff is kind and the valet parking is very handy
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
there was access to the gym facilities and the pool facilities
gym too old and tiny , not chance for early check in
there was access to the gym facilities and the pool facilities
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was really comfortable and the team was so kind to move our room to the tallest level for my kids can enjoy the
should have a different breakfast day it was all the same every day
breakfast was included and very delicious, we had chilaquiles and beans, fruit
it s nice and clean place. breakfast is very tasty.
was really comfortable and the team was so kind to move our room to the tallest level for my kids can enjoy the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
great buffet nice pool and playground for kids very good location
but then again its not that a big of a deal as my kids loves swimming in every hotel we stayed, and compared
there s not a kids area
the room there were missing many things that they offer, such as dryer, room service menu, and this weekend they
the bed and pillows were super comfy. the breakfast buffet was very good. good value for money.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
many kids banging on doors, the floor or the ceiling, screaming and running around
and have good refrigerator and tv inside the room, comfortable, and have a good machines in the gym
was a mr in charge at the parking, he was really nice and
i enjoyed the breakfast and excellent service.
to make sure i was having a great experience in puebla tank you from the front desk to the kitchen and the ladies
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
free breakfast: there were 2 early groups finishing off everything, kids and coaches
gym/pool level marked g just like the g for ground floor
place was very clean, room was very organized. breakfast was great. we love staying there
i think the breakfast options for the buffet could be a bit better, but overall it was good.
the breakfast could improve is a three stars breakfast not a four star
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
i had my 2 kids and they where very sleepy needed a bed asap
they let us check-in early and check-out late with no charge. nice pool.
and there wasn t any chairs or sits to be comfy outside looking at the beautiful view of the golf court and
is old, rooms are very old, gym is a funny joke, food is very flat and not tasty, they charge you $$ for parking
they charge for wifi
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the american breakfast was great
the games at the lobby and the breakfast was a nice
valet parking
there is a pool next door where you can access, also there is a fitness center
breakfast was good the view of the volcano was excellent the room was clean and the bed was
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
wifi is soooo bad
if you asked for towels for the pool, they took like 30 min to get
parking spot
but might annoy someone who paid full price: no hair dryer in the room; no hot tub at the pool (despite a large
wifi connection is good
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was okay, but didn t like that they said the 2 kids with me would cost 50 pesos extra each child
the breakfast that was included was the best i ve had in mexico
delicious breakfast, spacious room with extra bed / crib for free
perfect service, valet-parking good breakfast very friendly staff
fitness facilities should be advertised as more like a room with two machines, one of which was not
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
i had booked for 1 night to spend with my husband and 2 kids and stayed just the time to check in and leave (
the pool is nice and very comfortable big rooms if you get the
no breakfast, wifi doesn't work
had to call every time you want towel for the pool
the pool was closed without mentioning anything and when we stayed two of the three lifts did not work
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and
location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the
the little kids park and the open outdoor space.
it would suddenly spit water out, it was quite frightening for the kids
keycards had to be reactivated every day, hard and old mattresses, poor wifi signal, outdated tv, bar closes