Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we had a suite so kids in separate rooms
excellent, the beautiful guest room, the whole building, the decoration, the location and taste breakfast
i would recommend oatmeal for breakfast with nuts, but the rest of breakfast is great
there is also a nice bar that fronts on the street in which you can eat
capsule we loved our stay and recommend also bar with the excellent
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
our kids enjoyed the rooftop pool
booked a single room for the four of us (2 kids and us) and there was only 1 small bottle of water and 2 towels
in the website says heated pool but it s not true and the kids were very frustrated
we liked using the gym in the morning, and the kids enjoyed the rooftop pool
gym the running machines weren't working, your should add if not 2 at least 3 working running
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
noisy at night until 11: music playing, kids running and yelling and loud talking were echoed up through the
wifi is not working. worst wifi i have seen in all mexico. the bed is very hard.
liked room service
the parking service was terrible!
there is no parking on spot but they have an agreement with a parking nearby and you can park there for free
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
traveling with 2 kids it would be impossible to sleep this way
newspaper delivered each morning excellent breakfast , bar was good
we had problems with the wifi signal in our room but quickly the staff gave us an extra router that solve the
have to ask for coffee, tea set-ups from room service
you will have to order from room service, which is expensive
Booking Options
Free Internet, Kid Friendly, Indoor Play Area, Avaialable Crib
the door was great but you could still hear kids screaming outside - the main hall of the hotel has a strong
restaurant food and bar service not good
open the gym earlier.
rooms, good air conditioning, even a small gym on the roof, and helpful staff, great location close to zocalo
bar has no capacity to serve mixed drinks
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
no free breakfast
the staff were incredibly helpful and the breakfast was delicious
did not have breakfast there.
we almost had a luxury feeling, if there wasn t the downsides regarding staff and low quality of breakfast
the breakfast buffet or a la carte options are delicious with options to ver y ser vista on the zocalo
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
beds are comfortable, there is a pool and kids area
the receptionist was really nice and helpful and there is an area where kids can play next to the pool
let us do an early check in with no trouble at all, room was clean, comfy, everything felt new
in outside the gate of the place, parking a bit tricky, restroom fake wood was swallow due to water
has parking and a pool
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the staff was very friendly and helpful and we loved that it was pet
wifi was a little slow.
hotel staff helped us arrange a laundry service and deliver the cloth to our room, which is excellent for the
roof tops all patio & gym
comfortable bed, great wifi, and the shower was huge
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
large(ish) flat screen tv, excellent wifi
in the most spectacular suite. the wifi was non-existent.
the wifi barely reached our room.
their claims to be pet friendly. this hotel is not safe for cats. we almost lost her!
the wifi is great but there are no other services
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
wifi
parking was secure, free and convenient
they ve charged us 800 pesos for laundry service which is kinda insane for a normal amount of laundry
location, staff, beautiful building, parking.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we had to change rooms because there was a room full of kids above us who were jumping off the bed onto the
loved the luxurious bedroom and bathroom, the excellent location, and the delicious breakfast
parking system for in/out was really convenient french / italian restaurant were excellent the room
room service delivered in a prompt manner
had many breakfast options, and it was delicious
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was a buffet with option for all tastes, abundant and with quality products
liked - location, the apartment, the breakfast, the architecture of the hotel dislike - the gym
into the hotel's wifi resulted in a big warning that it was not secure
limited gym equipment and lack of heated pool
no options for making a tea/coffee - has to be ordered as room service
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
poor wifi
the wifi is stable enough but sometimes was cutting during calls (we were working from the hotel)
the wifi is not very stable
although each room had its own wifi connection, the one in our room was sporadic, so we had to use a different
would have preferred more reliable and secure wifi, and i found the cafe convenient and delicious but a bit
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
gym and bar too small
ah, and the wifi is flawless
the terrace was nice but is shared for venues/events so there was a party when i was up there, gym area is also
costs were not clear when booking (it is only paid 10pm-9am) roof top bar opening hours
location. pet friendly. great shower and staff was very nice/accommodating.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
is good but does not include any hot chocolate for the kids, which does not make sense
i could hear everything going on outside my room, especially when people were talking and kids were running
in the 1st floor, next to an open space with chairs, and 7am in the morning we were able to hear kids running
the free parking option is also very good since there is no public parking around that area
the wifi code kept changing
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
hotel was beautiful and the pool was grey for kids
stairs in the facilities look quite dangerous and have no barriers, so if travelling with kids - hold them tight
parking was more of a hindrance than a help as they wanted you to unload and then they drive it
wifi breaks down from time to time, but the most annoying thing is that one has to retype name,
there is a large variety of wellness activities and spa services to take part in and provide a truely restive
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the wifi was mediocre and i could not use it on my ipad
a hand soap bar was taken every day and replaced (not always) with a new one
the check out the receptionist accused us of eating beer and cookies from the mini bar we didn't even know
wifi was really bad especially in the room
room service food was amazing at a reasonable prize, the decorations are gorgeous and interesting
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
kids were very happy to explore the hotel and look around for the art pieces
only thing was that there were noisy kids at the rooftop pool sometimes but this just depends on your luck
s the third time we come back to this hotel and the kids are loving it
with all the rooms opening to the main courtyard of the building that had a creche, we could hear kids shouting
neighbour was yelling at her kids with their room door open for the days that they were
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the complementary breakfast was delicious
the food was not that great, just a regular breakfast
the bed was great, and the room service was excellent.
clean ! helpful stuff ! gym was good
he reminded us if we need any room service, water or anything else to please let him know
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the gym is also very small
the roof terrace with pool was not well kept unfortunately
loud noise every night from bar next door making sleep almost impossible
pet friendly! incredible service! super location!
design, the carefulness, the products in the room, the jacuzzi and the pool in the rooftop, the breakfast, and
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
food is very basic, just breakfast
breakfast was not good
only thing that wasn't as i expected is there is no clear vegetarian menu during breakfast
breakfast and cofee and parking
the breakfast is functional and a plus
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
mexican breakfast , coffee and tea avaliable all day fresh and clean location is near estrella de puebla-
breakfast
good breakfast for the price...
the parking lot
we had to pay for the parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
resturaunt food and service was excellent; and the quaint bar upstairs a bonus
spa tub in the junior suite was great, but power of jets rather low
the valet parking was super easy and secure
there is a really good breakfast service and they have a good entertainer at the terrace bar on fridays
breakfast was included in the price of the room, and we loved the dining room, and returned for a
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the beds are comfortable and the rooftop pool was great for the kids
small kids look foward to the pool and the pool area was not an area where kids can splash around and be
we couldn t go to the pool during the day because there was an event
everything specially the breakfast and the unique building
was not good, when i told her this was not possible my daughter offered her debit card for the pet, a debit card
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast and the location were really good. just few steps from down town
the breakfast was very average to be in mexico.
we also chose this hotel for the parking opportunity on the premises of the hotel that was free of charge
the gym was small and did not have any mats for working out on the floor.
breakfast is average but otherwise all good.