Booking Options
Free Internet, Kid Friendly, Avaialable Crib
excellent wifi
kitchen not very well equipped. stairs very steep and not very clean.
very strong and stable unlimited wifi tv with many freeview channels
room we had was well appointed with good tea and coffee in a kitchenette
we used the kitchenette for breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we had a family room which consisted of a king size bed and a fold out double sofa bed for the kids
staff were so welcoming and great with the kids!
kids loved it
had give no it room away to some one else
laundry right next door was handy too
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
were unable to get the tv to work and the wifi didn't appear to be available
fantastic location for kew gardens and on site parking a great bonus
had a lovely few hours at kew gardens the next day too, taking advantage of the hotel parking
breakfast was excellent, my wife had room service and no tray charge!
location. parking. staff. very comfortable.
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
i booked and stayed the same night as it was an emergancy situation for myself and my kids
everything was fine bar the sofa bed, very lumpy and uncomfortable for the kids.
and tidy, marvellous experience , very nice food , very kind staff and very helpful, excellent room service
a great breakfast, reliable and fast wifi, secure parking, friendly and welcoming team
i loved the rooms and the gym.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
staff who are great with kids, food is delicious, spacious dining area, not too crowded, pool could be warmer
kids loved the pool setting and
hotel was so clean and staff were so friendly the use of the pool and sauna was incredible kids loved it but
and great with the kids room was modern and had everything that was needed for a comfortable stay
family room all laid out well and kids beds made
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
told me when i made the reservation that they could put rooms next to each other since we had kids
weren't very helpful, hot water went off and they weren't helpful at all, we had 2 kids with us too, very noisy
kids running in and out of rooms door to hotel open for anyone to walk on insecure
good for business & couples & older kids
and love the indoor balcony cons need 20mins+ walk from tube, if you are with heavy lauggage or kids not suggest
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids eat free in the evening if adults order something
we got a free treat for the kids on arrival
my wife had to clear screaming kids out of the ladies at 1900 , my sister in law had too go back to her room
i had a great breakfast stuff are very friendly an helpful we love it with the kids
booked a twin room for 2 kids and 2 adults
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
little bigger, when we went down there was only one bed free, and no room in the hot tub and 5/6 kids splashing
the hotel is just beautiful. both kids aged 16 and 12 loved it! what more can i say?
snake and ladders soft play and playground for kids when they are bored
just sharing feedback as i saw so many kids and for us as a family with a toddle this would make the difference
times for kids is strictly only between 9am and 11am and 4pm and 6pm
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids especially enjoyed the cooked breakfast
maybe it was a family with kids
we stayed here with kids and really enjoyed our experience
lovely bar team served great cocktails and lent us glasses and endless ice
wifi not in the room, only in common areas, which in fact
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the room was great, the location is perfect and the surroundings excellent. nice gym .
the washers and dryers could definitely be better maintained, although they provide ample laundry detergent
we also used gym (peloton) and washing machines, and sat in nearby parks recovering from jetlag
i needed the available laundry machines
great location many of the staff were very pleasant late check out
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff = especially romanian lady- didnt catch her name but she was really good with the kids
was poor our room showed a bunkbed room for 2 x kids but there was a single the one little one slept on the
perfect location for twickenham stadium. good breakfast. nice, friendly staff.
the staff were terrific, they really tired to solve the wifi which we never were able to use
continental breakfast complimentary (the pastries were fantastic
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we stayed one night with 3 young kids and then the 2nd night just as a couple
the reception and restaurant and bar staff amazing
wifi didn t work, staff weren t able to help us fix it.
great bar and dj for a friday evening
and the restaurant and bar a is great
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
treat 2 nights away from kids, busy life etc
was very unhappy when using the spa as it was a cold swimming pool full of kids and no hydrotherapy
parking directly in front of the hotel was very convenient - important when travelling with kids
beautiful location and hotel. staff very friendly and great with the kids
there, the wedding party seemed to be from the essex area (judging by the accent) and let their kids (or
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
we couldn't experience the pool as there were kids screaming in there, which i have no problem with but as we
we knew that there would be kids but they were bombing in the pool off their shoulders and it made the experience
as a mom of two little kids every few months i stay in different hotel
we had hoped for a relaxing afternoon but were met with kids bombing into the pool
we had a 24 hr break from our own kids, so would have preferred to use the spa earlier as open to children from
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we had to book two rooms and these were on separate floors, which made it tricky as we have kids aged 7 and 1
not to many facilities, probs woudnt come with kids
the hotel itself is outstanding set in it's own grounds with parking - a godsend
the individual chairs are good for when sat at a dining table, just not for relaxing in the bar area
no answer from room service or reception on sunday morning
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
dispenser in the room was fitted 6 ft high up from the floor so wasn't usable by kids and even difficult for
my hair dryer did not work & i used the one in my kids
i stayed with mu kids during our christmas holidays and we all feel very much at home
nice quiet location and perfect if you need parking. very friendly staff.
the price included parking
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we needed it for a visit to our kids who live near
bar is bright and modern, drinks were very reasonable and the room was lovely and spotless
furthermore, they gave us early check in and some more time before check out and kept our stuff so we could go
we needed it for a visit to our kids who live near
are very friendly, service very good, wifi excellent, shower excellent
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
but this didnt affect the kids as they were fast asleep
lady is no we ask her if we can early check in atleast q hour because we travel far and i have kids she didn't
we didn't realise until a few hours into our stay, it melted some chocolate the kids had bought
room service was excellent as well
all they could to help with an early check in as promised so i could head off to my sporting event stress free
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
friendly and helpful staff, who helped to change our room into a twin for our teenager kids
wanted a twin room for our kids, but the doubletree is more geared for adults
ordered room service and the bread with the soup was mouldy so kids stopped eating - this was quickly dealt with
safety concern for kids
no kids running around bar at11pm and noise fm event
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
loved the bar area
was told wifi code was in room but it wasn't the key drop box outside was closed, so had to go back and
wifi didn't work for me
the bar sold fabulous, beer and the staff were friendly
friendly staff, amazing water pressure in the shower, tv with plenty channels, comfy bed, great wifi connection
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
are small, the hotel is a bit far from the train station so it is challenging with kids
on reaching there we found out our kids couldn't use
love the town. staff was nice. hotel was quiet. accommodating with kids.
nice hotel, conmfotable rooms and great restaurant and bar
the room service was nice and quick and the whole check in and out was smooth
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
into the main road but we room was well soundproofed so we couldn t hear the traffic and the kids loved the
sleeping on sofa beds is not comfortable, especially when kids are older
this is problem in hot weather and when you have kids, or need to keep medicine or some necessary items in
room was clean and had a good view. kids enjoyed the film theme
kids are disappointed
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
wifi is not the best, but with hotspotting on my phone, i was able to get a good signal and even
room service and no one said
amazing bar downstairs and fantastic bedrooms , really helpful staff at all times
water in the shower drained very slowly and the room service did not exchange used tea cups etc daily
couldn't find wifi details in the room, so used mobile data
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the selection of food was amazing and the kids loved the muffins and
we had two adults and two kids under 5 staying in the double room with a pull out couch so we expected it to
breakfast was rather good - even kids weren't disappointed
it is a family friendly hotel so perfect for a holiday in london with young kids
the place was spotless and the staff were very friendly and helpful and great with the kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
10 mins walking from piccadilly line, free car park for customers, all you need for kids and babies
10 mins walking from piccadilly line, free car park for customers, all you need for kids and babies
reat price plenty of parking
free car park free wifi checking desk staff very helpful breakfast good
spacious, clean , with parking and location was very convenient
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good breakfast/wifi was good and easy to access
the bar could do with a few extra snacks. as the variation is very minimal
staff are very accommodating. comfy beds. good selection at breakfast
liked th free breakfast in th morning and the free wifi including all the places to eat around the area
wifi almost never works very bad signal
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
- request an underground room if you're travelling with elderly & kids
- clean with good wifi
wifi worked, but ws a little slow at times
it would have been handy to have the wifi code in the room, as i had to nip back down to reception because i
room, super clean, good wifi
Booking Options
Free Internet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
kids above throwing things into outdoor are so not clean
it looks nothing at all like the photos and i wouldn't allow my dogs to stay there let alone my kids
there was also no wifi on the first day
liked the location, the staff is very kind and helpful, good strength of wifi, comfortable bed
is clean, nice staff, easy to reach and request for early check in and we could keep luggage even the room was
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
having two small kids, the window view can be great for short term entertainment, like counting buses
walls are paper thin, a room nearby us had a phone vibrating which kept waking us and the kids up
of us and often means having to book multiple rooms so finding the room here was fantastic - the kids loved the
with two adults and two kids, it felt so crowded that we were almost running out of air
travelled with family of four,kids age 9 and 4
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
in reception after a long journey to be greeted by noisy kids high on a party, getting fractious with their
there is a big garden behind the hotel with a playground for kids
service, rooms, facilities, staff - we were a group of 10 (kids and adults)
very nice breakfast room is bigger than i thought there's kids playground
excellent bar for food and drinks
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the room worked just fine for me and the kids
the particular room we were in was perfect for me travelling with my two kids
place was spotless,all the staff we lovely breakfast was included which was a bonus,we stayed for a weekend in
welcoming clean room the came free wifi, sky and netflix. staff were friendly and helpful.
cozy place with lovely bar downstairs
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
double bed with sofa which opens up to 2 single which is excellent for family of 2 adults and 2 kids
kids were staying with us and the staff came to make their beds
was good but could be long waits and really busy especially weekends with kids running around
great facilities. the breakfast room for kids was an amazing idea. breakfast fab. bar gorgeous.
some hot chocolate for the kids would be nice and more selection
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we were traveling with kids and were never made to feel uncomfortable for having them in the pub
joe's teas a revelation a proper mini bar / a proper hair dryer iron / ironing board all
only issue was the wifi seemed to have problems but worked regardless.
was missing from the shower cubicle so it was hard not to get the floor wet while showering - wifi wasn't very
food and drink additions to the room, honesty payment policy and ease of ordering excellent room service via
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
when we arrived, they tried to give us rooms closer together as we traveled with three small kids
i guess she thinks all kids should behave like robots and that every kid's natural curious instincts should be
there were kids partying in the room next door on friday night and they woke me up at 3am
shower head was wayyy too high up for most of the regular population to reach (and definitely not kids)
when we arrived, they tried to give us rooms closer together as we traveled with three small kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff were fabulous and so accommodating especially with the kids
we stayed there with family (two young kids) and enjoyed our trip to explore london's
kids were treated so well
a last min booking after we had a property cancel on me and my 3 3 kids stuck in london everyone was very
i liked that the property offered breakfast and that is free for the kids also the hotel was clean and the
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we had a fire alarm hanging off of the wall (luckily nowhere near where the kids could reach) and most times
was a lovely experience for my kids, my wife, and me, and we would like to do this again with your hotel soon
we booked online from manchester for six people (four adults and two kids aged 7 & 2) after confirming over
an hour before we arrived, and the amount of smell of bleach was very dangerous, especially for kids (we all
comfy beds, strong wifi, helpful receptionist on arrival and excellent location less than 10 minutes for the
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we also have 1 girl 4 years old and our friends they had 2 girls (7 and 9 years old) and for kids this was a
shower to the ceiling is uncomfortable and problem with small kids
and wifi was a real problem - sometimes it didn't function completely
lovely welcoming and helpful people. nice new shower room and lots of hot water. good wifi.
very good wifi connection
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room was very beautiful, comfortable and big enough for 2 kids and 2 adults
tried to order room service but no one answered phone
room was very beautiful, comfortable and big enough for 2 kids and 2 adults
wifi
room service was poor - no one collected my card so i had to phone for it - no pastries, no spoon
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
noisy kids guests next door
we booked as there were two flat screens per room however at 6pm when the kids were in bed and we decided to
the kids enjoyed the balloons that were left for them
however, they let us continued as we have young kids with us
did not like these kids that hang around outside
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not ideal for kids
not a lot of options specially for kids
stayed in a 1 bedroom apartment that was supposed to sleep 2 kids on the sofa bed but the mattress was so
there was a park in front of the hotel, which was very good especially for my little kids
as one week is a long period time for cleaning especially when you're staying with young kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
is a very good guy - treated my kids with respect, when their credit card was not working and allowed me to pay
immediately upgraded, kids felt like they were
tv volume set too low at 12, with kids on their mac books watching programmes no way i could hear the tv
- one day they did not vaccum the room( i have 2 kids so its kind of messy from my part) - i was out of soap
than enough comfortable hotel, quiet rooms, staff making sure there is no noise pollution by the kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
not for family with kids. limited selection of restaurant and no breakfast buffet.
the bunk bed size was clearly designed for kids
there was a park across the road which the kids loved
need more kids choices on menu
restaurant - not many options for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
were next to several rooms containing young kids and families that kept knocking for one another
perfect for a family trip with kids
which is easy to get into the centre without having to rush and walk for hours so good for kids too
its very very close but since we were travelling with kids and stroller and bags and there is no lift on the
staff were kind, and offered us a late check out. room was big and clean.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it could be a bit noisy if there were kids next door.
clean hotel with comfy beds and a decent breakfast staff were accommodating and caring when my kids were sick
kids running around the hallway, not enough hangers, light for bathroom was outside bathroom, lift
great location,helpful staff,warm comfortable room with super breakfast,great value,thanks.
we got early check in so was very pleased as we could get rid of luggage
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
nice warm shower and kids beds were comfortable
pub was noisy - had kids screaming down a microphone for hours on a sunday evening
amazing foods, until the comfort of the bedroom, an amazing shower and also the facilities and wifi
bed was comfy and there was wifi,a good choice of different coffees and a generous amount and there was a coffee
didn't use the wifi really
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the guys at reception greeted us and the kids so nicely and said he would check to see if there was a room
bathroom dooor being sliding is not good with kids around
brand new & modern, plenty of interesting control panels for kids (12 year olds)
the bed provided for kids were extremely comfortable and spacious
staff are really friendly and make a fuss of the kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was a large group of spanish kids staying at this hotel
cost of breakfast for kids
center right next door with a cinema, wetherspoons and softplay so would be a great location for kids too
our neigbours had little kids who were quite noisy (unintentionally of course)
center right next door with a cinema, wetherspoons and softplay so would be a great location for kids too
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
lots of kids booking cheap rooms to have partys and get drunk during lockdown
staff were not wearing masks and there were kids running around the adult bar
one we booked for 2 adults and 2 children also did tell them about kids age
hotel isn't kids friendly and the first desk workers aren't pleasant
booked a room for myself my wife and two young kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast is buffet style hot english and waffles for the kids
the kids loved the breakfast
in general very nice and comfy and kids friendly
nice style and design details, very welcoming staff kids friendly breakfast was incl
staff were helpful and amazing with kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
were given 2 bedrooms in the lower ground floor which was a pity, for the kids mostly (we could hardly see the
we could hear kids playing on the top floor - not just running but screaming
all so can be opened all the way, even though the sign says it does, be careful if you have any kids there
control the heating from the bedroom had to go up to front desk which meant i also had to take my kids with me
the triple toom was mine as had two kids and there was 2 wires hanging out of the walls bound in tape collecting
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
slightly worn out bathroom, the bathroom radiator was very hot so be careful especially kids.
woken up by very noisy kids running about at 6am - not impressed
we will be staying there again when our kids come to visit us in june
the staff, clean room and the staff accommodated an early check in for us which was super helpful
minor thing - wifi was great and strong, but i did need a new token every 72 hours which for some reason always