many guest with kids; running yelling

had to make trips to the car for my daughters ( they are 24 and 26 ) not kids and from ny

pool very small but nice

a small but fully equipped kitchen (apt

next to the parking lot, no dish soap or scrubbers available to clean the pots and pans

the pool was perfect for kids

i was accommodated with early and late check out

breakfast didn

bedding, adjustable heat/ac, very good fitness room, typical breakfast, complete kitchenette

breakfast was very good

pool closed early for kids at 8 pm while most places we have stayed never had age restrictions on time for kids

and the woman managing the dining area whipped up a little extra bit of waffle mix for the kids

desk i asked before i booked the room if the pool was open she said yes so i pay for my room get kids ready to

wish they had a laundry room.

breakfast was good. location very good.

the pool was great and the kids loved the pool

the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end of every

i think kids have been jumping on it

pool was crowded with kids during our entire stay. day & night.

big pull out couch to accommodate kids

bit loud in lobby with kids but its kids

a lot of kids running in hallway after 12 night.

2 children for the price i paid i thought i was getting a room that had a pull out bed for the kids

and jacuzzi were great, it was amazing for the kids

kids in the jacuzzi with us but everything else was great

the loud noise, kids playing in hallway, shooting, one elevator, bathroom wasn't clean

noise and disruption in the hallways from the kids that were there from the hockey team

kids running down hallway late at night.

small pool to many people wish it had hot tub

room service was a problem due to the phone and staff

location was awesome! liked the dining options and play ground for kids was really great.

had 3 adults 2 kids and we where in a room with just 2 beds

the bar and the location

were no visible signs or directions upon entering the parking lot to let someone from out of town or not familiar

not free or particularly good; bar minimal & not friendly

) pool/breakfast area crowded with unsupervised kids (where are the parents

the kids were getting restless as anyone else would if you had to wait as long as we did

room could have been cleaner. kids toy left in corner, obviously not swept

to many kids

big bummer for the kids, that was the reason we chose this location

lots of kids

in hallway and someone knocking on our doors up until 11:15pm - assuming it was kids as there were a lot of

said i couldn t have all those kids in the

room was clean and prepared upon arrival. i had my kids with me and staff was very understanding

the location was good. nice courtyard. plenty for kids to do.

swimming pool for my kids.

overall the hotel was great for the value. kids had a blast.

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the

bar closed

the pool according to my kids was pretty cold so perhaps consider warming it up a bit more.

the whole stay was wonderful. the kids enjoyed themselves. and i was able to relax

was very impressed with the whole stay me and my kids had a lot of fun in the pool and the breakfast was

enjoyed everything but pool was a bit cold for kids/wife.

kids knocking on doors during night time

choices for kids at breakfast

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

there were kids knocking on my room door and running.

didn't care to have my kids around that

my kids wanted to swim and couldn t

a very loud party happening in the room above our room that consisted of loud conversations and kids running

workers allowed the little kids staying at the property to run wild

often kids do not read the warning

some of the rooms should have tubs for the little ones like kids and not a shower at their age

kids said the pull-out sofa bed was the most comfortable they've ever slept on

smelt like trash going through the halls and kids running everywhere glad i didn t stay

husband and i stayed here for a night away from the kids

it would be nice to have showers in the gym

the halls were quiet at night and breakfast was delicious

and then my friends car got stolen, right out of the parking lot in front of the hotel

it's just a motel and feels terrible to stay with family and kids

the other items were a kids size fruit cup and single serve yogurt

kids running around making a noise

booking under age kids in hotel rooms

too many little kids running halls

chef actually took a request for the kids and they were very happy

plus my kids wanted to swim

loud kids running around playing hide and seek it was horrible all evening and early morning

i could have got offer a discount on a soft night so my kids could enjoy the pool since that's all we came to

arrived late due to a long road trip and both the room service and pool area were already closed (9pm)

the pool was open and kids had fun time. the breakfast was good that they provided.

noisy kids but that's not the hotel's fault. no real breakfast.

noise from other guests. it was a friday night and kids partying kind of loud.

the kids enjoyed the swimming

the guy across from us stayed in the hallway with his huge dog for a good 20 minutes and my kids didn't want

kids screaming and swearing literally at all hours of the night with nothing done about it.

at about 4 am a fight breaks out and there s screaming and stuff being thrown my kids were scared and still

apparently two people were having sex while kids were in the pool

the price of your stay and kids can t eat breakfast for free, 11

breakfast and location

their kids screamed the whole time so we just left

the pool. the kids loved it. we also loved the staff! super friendly

pool was nice and the kids loved swimming in it before community lessons started

the kids on saturday running down the hall at 8pm on

rooms are a little small and tight to travel with young kids, but it is cozy and very modern

kids /young adults were screaming at midnight in the hall and parking lot

not dep enough they were kids size

a young kids are there and nobody will teach them to be quiet late night not even the staff will do

clean rooms clean and fresh smelling towels comfortable bed fast wifi good ample parking friendly

coffee in room and in breakfast room could be better.

i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

it needs a makeover and deep cleaning. kids were running through the halls at 11 pm.

breakfast - my kids enjoyed the waffles and fruit available

which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually

to many kids and not enough adult supervision

9 o clock is a time for adults kids are relaxed but can t go eat or swim or workout cause everything has

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they

kids running up and down the hallway all night

loved the pool for the kids and staff was awesome. the club was the best!

the room was dirty not good to stay with kids .

loud, one night their was a fight in one of the rooms, trashy low life people, kids running around

free wifi, cleanliness, tv, big shower, inexpensive and good price. thank you for the stay!

the rate was reasonable especially with no pet fees for our dogs

the facility is good. microwave, fridge, iron, wifi are all available.

our pool was down all 3 nights kids had to go across the street to another hotel that was crowded

the pool was not working for the kids

the next day my kids got an ear infection

pool was down. i had two small kids and that sucked

screaming in hallways , kids running around , people getting ice from ice

kids running in halls

asked to be away from all of the kids because it was a business trip and i had a deadline to meet

came for the kids to swim always too crowded

we booked the room to have alone time away from the kids at home

swimming pool kids were happy nice comfy beds

loved our room great space for us as no the kids

there were plenty of things to occupy kids

dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and

the cost for parking.

have a pool, dining area (closed due to covid) and basketball court

this room solely for the hot tub, and once we arrived and took the kids down to the pool we notice the hot tub

pool area was small, but worked perfectly for a stay-cation with the kids on a dreary day

was not great and sad the hot tub was non functioning as that is why we chose that hotel for the kids

pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels

also,at one point very loud kids at pool un attented by a parent for long periods at a time n all hours even

the room had a mini full functioning kitchen and a couch and a bed.

continental breakfast was the best i have ever had at any place i have ever stayed

i liked that there was a full kitchen including dishwasher

there are hot items for breakfast

excellent breakfast.

that the pool wasnt open so not much for my kids to do.

the shuttle and valet parking are terrific bonuses

it had great facilities, including 24/7 gym, breakfast...

the bar was not open on our second night when we returned from an early dinner

beds were very comfortable and that we had free shuttle service!!

we came here for spring break for the kids to be able to swim

pool was way over chlorinated- my youngest son has rash all over his skin and it bleached out my kids' shorts

fact of the whole 2nd floor smelled of marijuana and the last night we were there, young kids running up and

it sounded like kids were running and jumping off the beds like they were going to fall through the floor

pool, hot tub, and gym on site although i was too tired for any of it

when i asked to remove the mini bar they said they will charge me i was surprised for what, i called room

both restaurants plus room service were top notch

the room service was really good

the cafe breakfast was great and so was the bar and speakeasy

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids

it had a very good breakfast buffet and the wine bar was excellent

nice complimentary breakfast

start with, they accommodated an early check in, which was great

wifi was slow.

the pool was fun for my kids

random person off the street got into my room and stole my kids air pods, and apple chargers

there were kids screaming and running up and down the halls at 12:30am.

was noisy kids that were running and jumping both nights i was there not the fault of the

were not alot of options for kids like saisages, muffins, criossiants, not many options in

my kids are very picky and i paid 1650 for them to have fruit and bread

when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn

of my kids has food allergies and although there were other options to order from on the menu, it was a

kitchen area needed silverware

convenient with laundry and gym room

nice rooms, indoor pool for the kids and sauna for the adults close to the pool.

got approached by homeless man asking to talk to me and my two kids in the parking lot

dinning are was wonderful & like how kids eat free at the buffet

sauna needs to hav tint on window bcuz lil kids be in there swimming,

was a large line to check in and the staff came around with water bottles and juice for kids

this was very embarrassing & also racial profiling especially in front of my kids & my grandkids that are

my kids loved it but i was too cold to swim

the pool was cold, but the kids still swim. the pool closed early.

the kids had fun so that s all that matters

pool was closed. kids were very disappointed

woke up the kids and us both after 3 hours of loud music and significant screaming from the room next door

would have been nice to have a bathtub and maybe a pool for my kids, but hey, the hotel didn't smell like chlorine

my kids was able to hang out in the lobby and play games and relax. they loved it!!

there was a line for coffee, and kids were using it making a mess

two floors, and the shouting down the hallways was completely obnoxious, and it was not just the kids, it was

the arcade was nice the kids loved it

this would be a great place to take kids because the pool and play area is over the top

pool, playground and arcade were a win after a long drive with little kids

the pool area was amazing, it had the pool of course ,hot tub, putt putt golf, kids playground, ping pong tables

the kids love the pool and the mini golf the slides

the breakfast help was fantastic with our kids (8 & 4) and

the rooms were very clean and my kids loved the pool

the pool and hot tub were perfect for the kids

kids loved the pool

couldn't use pool or hot tub due to all the kids

not a place for families with kids

staff nice , great area for kids while traveling.

this was a suite - if we had stayed with other people in the room or even just kids, we d still be showering

i just wish it was a microwave i had my kids

we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am

the pool area was nice had plenty of room for kids to enjoy themselves and adults toi

the hot tub didn't work and the lady doing breakfast was rude to kids and

no kids running around acting crazy

throughout hotel pool hours were limiting and area was always a swarming madhouse of unsupervised kids

the kids

room had an extra bunk bed and kids table in it at the front of the room which i thought was very strange

large room, kids loved the bunk beds. staff was friendly and breakfast was great.

the kids were very impressed with having their own bunk beds and small living area

lightning in room in section where kids stayed was very poor. onlyhad a floor lamp

our room was spacious and i love the kids area in the room

fireplace didn't work. some tables needed dusted off.

room service was incredibly over priced.

the hotel is not serving room service i assume to covid

also, there was a small refrigerator but no coffee maker, so it forced the guest to order room service for

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only

said, pet friendly but no where to allow your dog to go to the bathroom.

mire cooks in the kitchen.

did not get room reserved. pet fee is astronomically high. the room was shower only.

staff at headliners served an amazing breakfast

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

coffee available for breakfast in lobby was all i wanted

pet friendly hotel

how pet friendly this hotel is

only complaint would be that the mini bar had no options in it

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

the kitchen is nice

i wasn't informed that there would be no room service so we were left to take our own trash out

no room service

the room needs a bit of a freshening up, new carpeting and updated shower, but the fireplace in the suite was

front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat

loved the extra touches with the purity coffee in the room the gym was also nice

rooms are small, but what they lack in space they make up for with class and character

no gym, empty downtown, not the hotels fault, though it felt soulless

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

some of our friends said it was loud at night in the hallways with kids running

no pool for the kids on a hot day!

the window was able to be completely open which was totally unsafe if there was little kids around because

suite had a lot of room for family with kids

my sister left after helping me unload my kids and luggage and then left

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade

not a huge deal, but when your traveling with kids it just doesn't work

family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a

i picked the hyatt at the arcade because i knew my kids would get a kick out of the

breakfast prices. we have 3 kids, a family of 5.

nice corner view breakfast was excellent

the bed was great nice tv room service was great

in room breakfast was excellent

originally added extra items to my room service tab

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

but instead kids in swim suits headed to the pool only to have the elevators open

it's really just a kids pool

people shoving in front of us in the line up to having to carrying our suitcases with our small kids to our

it was kids run up and down the hallway all night kept me up

upgraded our room so we each had our own bed; which is a godsend when you have 2 bickering kids who have been

the pool and hot tub were both great (my kids used them every evening

our kids had a great time in the pool and we loved our whole stay

didn t like that kids under the age of 18 can get in the hot tub

i didn't use the swimming pool but i saw kids were having fun

kids running down hall was very loud because of no soft surfaces.

we couldn't cast disney+ for our kids, towels could be a little bigger

i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down

kids slept like rocks on the beds all night

room had things broken and on my kids room there were beers on the fridge from whoever stayed before us

the gym and bed comfort

also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list

they also had to wrangle all of the hockey kids the parents never watch

ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)

the fitness area/gym was great.

did not like the behavior of the room service employee, and there are not many facilities services, as well as

they said yes it has a kids menu

it was a family atmosphere during the day which was a huge plus traveling with 5 kids, my sister, mother and

the hotel was very accommodating for several issues we had (broken glass, sick kids, etc) which was very

of the lake waterfront, good restaurants and a rooftop bar, and a nice swimming pool that the kids in our group

it was also walking distance to the flatts and the jacobs pavillion where i took my kids to a concert