Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids screaming and swearing literally at all hours of the night with nothing done about it.
apparently two people were having sex while kids were in the pool
the price of your stay and kids can t eat breakfast for free, 11
at about 4 am a fight breaks out and there s screaming and stuff being thrown my kids were scared and still
the staff were awesome, room was great and breakfast and the pool were good as well
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids /young adults were screaming at midnight in the hall and parking lot
not dep enough they were kids size
a young kids are there and nobody will teach them to be quiet late night not even the staff will do
parking lot need to be cleaned couldn't find parking for a while.
the breakfast wasn t much.
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
a lot of kids running around all day and night
15 unsupervised small kids at the pool. loud bangs on the wall at 330am
also,at one point very loud kids at pool un attented by a parent for long periods at a time n all hours even
i have two young kids and told them i needed to get them to bed because there grandma s funeral was in the
pool area was small, but worked perfectly for a stay-cation with the kids on a dreary day
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
too many little kids running halls
was smoking weed in one of the rooms, and there appeared to be a caravan of families with young kids that just
it's just a motel and feels terrible to stay with family and kids
the other items were a kids size fruit cup and single serve yogurt
booking under age kids in hotel rooms
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
husband and i stayed here for a night away from the kids
smelt like trash going through the halls and kids running everywhere glad i didn t stay
modern decor, nice lobby area, nice staff, close to restaurants. convenient parking.
room service was a bit suspect. took three tries to get our order and it still was not correct.
more than anything, i loved and appreciated that it was pet friendly
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
some of the rooms should have tubs for the little ones like kids and not a shower at their age
there were some noisy kids above us for several minutes off & on.
often kids do not read the warning
workers allowed the little kids staying at the property to run wild
shut they shut the pool down because of this then at breakfast no one was watching the areas same kids was stick
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids wanted to swim and couldn t
choices for kids at breakfast
didn't care to have my kids around that
there were kids knocking on my room door and running.
clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
throughout hotel pool hours were limiting and area was always a swarming madhouse of unsupervised kids
it made me so uncomfortable i told my kids to throw the food away and we would go to mcdonalds
the kids
no kids running around acting crazy
the hot tub didn't work and the lady doing breakfast was rude to kids and
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
there were little kids running in the hallway and the other party had the hall way smelling like weed and the
swimming pool for my kids.
friendly staff and great common spaces for family to hang out late night after kids were
overall the hotel was great for the value. kids had a blast.
swimming pool for my kids.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids playing on elevator
kids knocking on doors during night time
t enjoy were the mattresses of both the bed in our room in addition to the let out bed for our kids
was very impressed with the whole stay me and my kids had a lot of fun in the pool and the breakfast was
the whole stay was wonderful. the kids enjoyed themselves. and i was able to relax
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we were on the road and could only stay one night, but everything was so nice my kids asked if we could stay
the kids were getting restless as anyone else would if you had to wait as long as we did
pool area was nice but hectic with a lot of activity from kids
big bummer for the kids, that was the reason we chose this location
breakfast -pool was nice-kids really enjoyed it -hot tub -nice facilities -very friendly and accommodating staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight
the loud noise from the kids
kids knocking on doors and running
lots of kids
friendly staff and very nice lobby with activities for the kids.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
had 3 adults 2 kids and we where in a room with just 2 beds
location was awesome! liked the dining options and play ground for kids was really great.
the wifi does not work. the shower water is not warm enough.
only wish hotel bar was open for a night cap.
the lobby bar was a bonus
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids in the jacuzzi with us but everything else was great
the younger kids took over the hot tub
2 children for the price i paid i thought i was getting a room that had a pull out bed for the kids
bit loud in lobby with kids but its kids
and jacuzzi were great, it was amazing for the kids
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
kids running down hallway late at night.
the loud noise, kids playing in hallway, shooting, one elevator, bathroom wasn't clean
noise and disruption in the hallways from the kids that were there from the hockey team
kitchen staff was not available for breakfast for sitting
the room service staff was friendly and helpful
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
that the pool wasnt open so not much for my kids to do.
coffee in the room, gym and pool available, free shuttle service breakfast available
- gym needed remodeling (water leak)
clean and conveniently located included wifi and tv streaming was awesome too
the bar was not open on our second night when we returned from an early dinner
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids
friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids
decent breakfast
excellent breakfast. superb location . sensational staff
breakfast was very good
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
kids loved the pool
stay for breakfast but the overall experience was amazing
the only thing i want to improve, is the gym but the rest of it is very nice.
free self parking. breakfast items were pricey and we did not eat there.
ample parking
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff was screaming at kids using the f-word right at the entrance
there were kids screaming and running up and down the halls at 12:30am.
was noisy kids that were running and jumping both nights i was there not the fault of the
random person off the street got into my room and stole my kids air pods, and apple chargers
friendly, great location, clean and my kids loved the modern decor.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast bar is by far the best i have ever enjoyed during any of my many travels
the equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement
everything was great from the kindness and efficiency of the staff to the delicious breakfast and the modern,
the bar and restaurant staff were not stellar
ditto the breakfast in another restaurant
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
my kids are very picky and i paid 1650 for them to have fruit and bread
when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn
of my kids has food allergies and although there were other options to order from on the menu, it was a
thankfully we were able to get a shuttle to the food court at cleveland clinic
the bar was a bit pricey
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
also, there is a pool but it is tiny and shallow which would be better for little kids rather than older ones
nice rooms, indoor pool for the kids and sauna for the adults close to the pool.
dinning are was wonderful & like how kids eat free at the buffet
was a large line to check in and the staff came around with water bottles and juice for kids
got approached by homeless man asking to talk to me and my two kids in the parking lot
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
woke up the kids and us both after 3 hours of loud music and significant screaming from the room next door
my boys played with during breakfast, didn t seem as if the staff liked this as they asked by kids to be
there was a line for coffee, and kids were using it making a mess
two floors, and the shouting down the hallways was completely obnoxious, and it was not just the kids, it was
my kids was able to hang out in the lobby and play games and relax. they loved it!!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the food at the firelake bar & grill inside the property was delicious
restaurant and bar closed; alarm clock went off in unoccupied room next door for 21 minutes at 6:00am; no
nice hotel, very clean and great wifi
i went to the sheraton hotel website it showed a beautiful pool at this location
this didn't effect me much, apart from not having wifi around 6:00 am
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool was great and the kids loved the pool
friendly family welcoming kids friendly
there were lots of kids there for a tournament
pool was crowded with kids during our entire stay. day & night.
the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end of every
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
and the woman managing the dining area whipped up a little extra bit of waffle mix for the kids
desk i asked before i booked the room if the pool was open she said yes so i pay for my room get kids ready to
pool closed early for kids at 8 pm while most places we have stayed never had age restrictions on time for kids
breakfast had great options and clean tables, etc
the gym was a little small but updated
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool was perfect for kids
breakfast was very good
a full sized refrigerator is very nice, along with a full kitchen set
the pool was perfect for kids
staff and breakfast were top notch
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
many guest with kids; running yelling
had to make trips to the car for my daughters ( they are 24 and 26 ) not kids and from ny
of options for breakfast
i had no complaints but my dear other half wished the fitness room was a little bigger
favorite part besides shower and pool was her
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i just wish it was a microwave i had my kids
this was a suite - if we had stayed with other people in the room or even just kids, we d still be showering
not a place for families with kids
we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am
staff nice , great area for kids while traveling.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the breakfast help was fantastic with our kids (8 & 4) and
kids really wanted to swim and i picked this hotel because it had a pool but i got a email right
the pool and hot tub were perfect for the kids
supervision on pool of other children , no adult time kids splashing everywhere even in hot tub
the rooms were very clean and my kids loved the pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
woke up around 2 am to kids hollering and being loud, maybe better sound proofing?
this was a king and a set of bunk beds and kids play area
our room was spacious and i love the kids area in the room
the kids breakfast must be included along with the adults
lightning in room in section where kids stayed was very poor. onlyhad a floor lamp
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
room service breakfast was pretty mediocre for a 4-star hotel, although the servers were very nice
the vault bar was the best bar i have ever been to
a lot of nice venues in hotel. gym was great. great location.
vault bar not open on sunday
every person we encountered from wait staff, bar tenders to housekeeping staff were amazing
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft
we ate breakfast and two dinnes/drinks while there
ideal stay, they even had a bar and offered water and tea in the lobby until 11pm
i love that it is pet friendly and so hip
coffee available for breakfast in lobby was all i wanted
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
only people i don't fancyy are the people in the kitchen - 2 of them had nasty attitudes everyone else is amazing
great hot breakfast, nice little bar, valet parking
bar tenders friendly
the hotel was very clean, bar and food was great.
breakfast was ordered from menu and cooked fresh in kitchen
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no pool for the kids on a hot day!
my sister left after helping me unload my kids and luggage and then left
we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating
only complaint... no guide on the tv for the kids.
also my kids were disappointed by the lack of a
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived
had a full size fridge with a mini kitchen and cupboards
breakfast only open until 9am
hotel bar area was relaxing
location was listed as pet friendly but was going to charge us a $100 pet fee for our small dog when we arrived
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
rooms are small, but what they lack in space they make up for with class and character
great valet service and bar and food was amazing as well
are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful
front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat
didn t enjoy the room service option
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
room had things broken and on my kids room there were beers on the fridge from whoever stayed before us
we couldn't cast disney+ for our kids, towels could be a little bigger
i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down
kids slept like rocks on the beds all night
beautiful hotel, we loved the bar area. nice and comfy seating area..
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade
i picked the hyatt at the arcade because i knew my kids would get a kick out of the
not a huge deal, but when your traveling with kids it just doesn't work
breakfast prices. we have 3 kids, a family of 5.
family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids running down hall was very loud because of no soft surfaces.
having both meals included made traveling with kids so much easier and more budget-friendly
didn t like that kids under the age of 18 can get in the hot tub
could be a bit too crowded w/ wild kids at times
i didn't use the swimming pool but i saw kids were having fun
Booking Options
Kid Friendly, Avaialable Crib
they also had to wrangle all of the hockey kids the parents never watch
ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)
also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list
the gym was really nice, equipment was well maintained
the fitness area/gym was great.
Booking Options
Kid Friendly, Avaialable Crib
just have to say that it it specifies that i only have breakfast for two adults and not for my kids if we where
but instead kids in swim suits headed to the pool only to have the elevators open
people shoving in front of us in the line up to having to carrying our suitcases with our small kids to our
it was kids run up and down the hallway all night kept me up
upgraded our room so we each had our own bed; which is a godsend when you have 2 bickering kids who have been
Booking Options
Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
nice corner view breakfast was excellent
originally added extra items to my room service tab
in room breakfast was excellent
had i been alone, i never would have paid the >$750 (plus pet fee) for the room
the bed was great nice tv room service was great
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
they said yes it has a kids menu
nice room, everything as expected. kids had so much fun in the pool!
maggie and her team did a great job of making the weekend special for the kids by putting letters to santa and
about 10 unruly kids jumping and splashing about
the hotel was very accommodating for several issues we had (broken glass, sick kids, etc) which was very
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
felt as if the kids were running the store
our room did not have access to 'free wifi' as advertised.
amazing gym, bar and breakfast!
cab or shuttle ride to the casino or east 4'th
night room service was convenient but would have liked more menu choices
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or
asked to be away from all of the kids because it was a business trip and i had a deadline to meet
last night kids were running down the hall, opening and shutting doors
there were tons of kids in the hot tub, shouting and splashing
we booked the room to have alone time away from the kids at home
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
loved the room with a trundle option to allow kids to spread out in a hotel room.
the pool was not working for the kids
our pool was down all 3 nights kids had to go across the street to another hotel that was crowded
screaming in hallways , kids running around , people getting ice from ice
pool was down. i had two small kids and that sucked
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
loved our room great space for us as no the kids
dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and
there were plenty of things to occupy kids
we did not get to use the pool or kitchen inside the room
more parking.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
9 o clock is a time for adults kids are relaxed but can t go eat or swim or workout cause everything has
my kids slept on the floor
to many kids and not enough adult supervision
kids running up and down the hallway all night
website states kids eat free, but we had to pay for my 4 year old and ourselves
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the room was dirty not good to stay with kids .
loud, one night their was a fight in one of the rooms, trashy low life people, kids running around
t been mopped in months the sheets were dirty and it was pet hair everywhere and bed bugs
there wasn't enough parking.
the setting / pet accommodation
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually
no swimming pool for the kids.
i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full
breakfast - my kids enjoyed the waffles and fruit available
it needs a makeover and deep cleaning. kids were running through the halls at 11 pm.
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
loud kids running around playing hide and seek it was horrible all evening and early morning
plus my kids wanted to swim
i could have got offer a discount on a soft night so my kids could enjoy the pool since that's all we came to
chef actually took a request for the kids and they were very happy
dining area and staff were fantastic. coffee bar in morning was great.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there is a nice small pool for the kids to play in as well
my kids had a great time
that's a plus when you're traveling with kids/family
beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean
the lamp was too bright to keep on for kids to sleep
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our last night there, for whatever reason, there were a ton of kids and they were running up and down the
the pool was open and kids had fun time. the breakfast was good that they provided.
so many kids running around in halls
the guy across from us stayed in the hallway with his huge dog for a good 20 minutes and my kids didn't want
noisy kids but that's not the hotel's fault. no real breakfast.