rooms are a little small and tight to travel with young kids, but it is cozy and very modern

pool was nice and the kids loved swimming in it before community lessons started

welcoming staff and understanding as well, we were in the area for a us kids golf tournament that got rained

the second time the room was dated, the bathroom was wayyyy too small and it was just me and my 2 kids

the pool. the kids loved it. we also loved the staff! super friendly

fact of the whole 2nd floor smelled of marijuana and the last night we were there, young kids running up and

we came here for spring break for the kids to be able to swim

it sounded like kids were running and jumping off the beds like they were going to fall through the floor

pool was way over chlorinated- my youngest son has rash all over his skin and it bleached out my kids' shorts

room and the hotel in general was very clean, pool and hot tub was quite enjoyable, breakfast selection and

i loved the personable feeling of home using the kitchen.

the kitchen is very convenient when someone like me who does not eat at restaurant

was amazed at the room, had no idea it had a kitchen area as it was a last minute booking while we were on the

we paid $20 extra for pet which was very fair and worked with our budget

the staff was wonderful. loved the breakfast.

my kids loved it but i was too cold to swim

their fault, but a very noisy group of kids were there the first night

the kids had fun so that s all that matters

this was very embarrassing & also racial profiling especially in front of my kids & my grandkids that are

pool was closed. kids were very disappointed

i could have got offer a discount on a soft night so my kids could enjoy the pool since that's all we came to

chef actually took a request for the kids and they were very happy

plus my kids wanted to swim

loud kids running around playing hide and seek it was horrible all evening and early morning

i didn t like the fact that the pool was dirty & the hot tub .

many guest with kids; running yelling

had to make trips to the car for my daughters ( they are 24 and 26 ) not kids and from ny

lots of people hanging around late in the parking lot

next to the parking lot, no dish soap or scrubbers available to clean the pots and pans

the pool could of been warmer,need more parking but other then that everything was wonderful

the pool was perfect for kids

the breakfast was perfect, fresh and tasty

breakfast was excellent

good location for us. great parking. fast elevators. nice staff.

very welcoming and pet friendly hotel

and the woman managing the dining area whipped up a little extra bit of waffle mix for the kids

desk i asked before i booked the room if the pool was open she said yes so i pay for my room get kids ready to

pool closed early for kids at 8 pm while most places we have stayed never had age restrictions on time for kids

nice location also staff was very curtious and room was very nice and hotel was quite and breakfast was

wifi very spotty needs dresser in rooms not just a vegetable bin under tv a few amenities should be

friendly family welcoming kids friendly

have pool toys for the kids at the pool. prepare the food better. it was all overcooked.

i think kids have been jumping on it

driving all day, my kids were thrilled with the pool

the pool was great and the kids loved the pool

so many kids running around in halls

noise from other guests. it was a friday night and kids partying kind of loud.

noisy kids but that's not the hotel's fault. no real breakfast.

the kids and i were well fed

was a great place to stay with my family the kids had a blast in the pool and the breakfast was

the front desk harassed me about my kids talking at 10:00 basically saying they should be sleep and that i can

we didn't say anything at the time but there were kids running up and down the halls and slamming doors into

pool closed too early

clean and nice spacious room. amazing breakfast options.

friendly staff m very clean, and good breakfast

wasnt clean and the room up above us there were kids running around from 2:30 a

the kids where looking forward to some swimming

the queen beds the kids said were super comfy

nice breakfast options...my kids like the waffle maker

easy, safe parking

kids running in the hallway at 1:00 am in the morning

checked in to the hotel on sunday, aug 13th evening and the wifi was not working

gym and pool were very clean

i wish we could have gotten there earlier to enjoy the pool and hot tub and balcony

man at front desk was extremely friendly & helpful pool was great too

the younger kids took over the hot tub

wish the breakfast items changed. maybe add bacon and donuts for the kids.

2 children for the price i paid i thought i was getting a room that had a pull out bed for the kids

a lot of kids running in hallway after 12 night.

kids in the jacuzzi with us but everything else was great

location was awesome! liked the dining options and play ground for kids was really great.

had 3 adults 2 kids and we where in a room with just 2 beds

loved the bar and lounge area can t wait to try it again when the weather gets warm and we can enjoy the

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

the lobby bar was a bonus

noise and disruption in the hallways from the kids that were there from the hockey team

the loud noise, kids playing in hallway, shooting, one elevator, bathroom wasn't clean

kids running down hallway late at night.

small pool to many people wish it had hot tub

liked the pool. the brunch buffet was great and the staff were friendly and professional.

) pool/breakfast area crowded with unsupervised kids (where are the parents

pool area was nice but hectic with a lot of activity from kids

to many kids

breakfast -pool was nice-kids really enjoyed it -hot tub -nice facilities -very friendly and accommodating staff

room could have been cleaner. kids toy left in corner, obviously not swept

there were little kids running in the hallway and the other party had the hall way smelling like weed and the

swimming pool for my kids.

overall the hotel was great for the value. kids had a blast.

friendly staff and great common spaces for family to hang out late night after kids were

they were rude, my sons couldn t work out at the gym

kids playing on elevator

very clean and the kids had fun in the swimming pool.

t enjoy were the mattresses of both the bed in our room in addition to the let out bed for our kids

the pool according to my kids was pretty cold so perhaps consider warming it up a bit more.

enjoyed everything but pool was a bit cold for kids/wife.

room was clean and prepared upon arrival. i had my kids with me and staff was very understanding

said i couldn t have all those kids in the

we were awoken very early by kids talking and running down the hall

lots of kids

friendly staff and very nice lobby with activities for the kids.

there were kids knocking on my room door and running.

my kids wanted to swim and couldn t

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

didn't care to have my kids around that

choices for kids at breakfast

workers allowed the little kids staying at the property to run wild

shut they shut the pool down because of this then at breakfast no one was watching the areas same kids was stick

a very loud party happening in the room above our room that consisted of loud conversations and kids running

there were some noisy kids above us for several minutes off & on.

kids said the pull-out sofa bed was the most comfortable they've ever slept on

smelt like trash going through the halls and kids running everywhere glad i didn t stay

husband and i stayed here for a night away from the kids

the room service the room itself was amazing

parking, wifi, security

no room service which was part of the reason we stayed there

it's just a motel and feels terrible to stay with family and kids

too many little kids running halls

was smoking weed in one of the rooms, and there appeared to be a caravan of families with young kids that just

booking under age kids in hotel rooms

kids running around making a noise

booked this room for 4th of july weekend so our kids can enjoy the amenities such as the pool, which was closed

hot tub in the pool area but in this case it would've been hard to get to because of all the kids from a little

any discount since that was our primary reason for choosing this location i was told to let my kids swim at

the kids were happy

did not have pool filled or gym open

park right across the street from the hotel near the splash pad with lots of fun activities for kids for free

too many unattended kids in pool area

plenty of parking and the staff was very friendly and helpful!

pool and spa nice,

we had drinks at the hotel bar and the price of our drinks was way too high.

not dep enough they were kids size

a young kids are there and nobody will teach them to be quiet late night not even the staff will do

kids /young adults were screaming at midnight in the hall and parking lot

the gym was great

woman who served breakfast was cheerful, warm, and helpful, and make me want to come back just to see her

kids screaming and swearing literally at all hours of the night with nothing done about it.

apparently two people were having sex while kids were in the pool

at about 4 am a fight breaks out and there s screaming and stuff being thrown my kids were scared and still

the price of your stay and kids can t eat breakfast for free, 11

the breakfast was good, and the area was nice and clean

pool area was small, but worked perfectly for a stay-cation with the kids on a dreary day

15 unsupervised small kids at the pool. loud bangs on the wall at 330am

i have two young kids and told them i needed to get them to bed because there grandma s funeral was in the

pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels

this room solely for the hot tub, and once we arrived and took the kids down to the pool we notice the hot tub

enough for a family with 2 kids without feeling cramped

couldn't bathe my kids

free wifi

small pool no hot tub

only thing that sucked is pool was closed but we understood.

breakfast coupon system

breakfast was very sad.

breakfast left a lot to be desired

no meal service on sunday evening but breakfast on monday morning was good

even amidst some foolishness with one of the bar guests

i came to relax and it was a lot of kids this day!

was at full capacity and the pool area was completely overrun by kids with little parental supervision

kids enjoyed the pool

pool was ok, but the kids from outside that are not even guests of the hotel coming in from the back door

room space for my kids

staff was very nice and accomodating, and they even made sure i could get extra towels for the kids after ttheir

kids enjoyed the pool

there are no towels in the pool area for kids to grab to use

when trying to sleep it was late you can hear the kids in the hall very loud

this is the first time that i visited the pool area, it was very clean as well

that the pool wasnt open so not much for my kids to do.

coffee in the room, gym and pool available, free shuttle service breakfast available

the shuttle and the friendliness of the staff.

had to ask more than once for items needed. staff not at the bar when needed.

being near hospital & having shuttle was essential

the equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement

the bar and restaurant staff were not stellar

the cafe breakfast was great and so was the bar and speakeasy

breakfast bar is by far the best i have ever enjoyed during any of my many travels

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service

friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids

nice bar and exceptional garden space

buffet breakfast

paying for parking. breakfast was just ok.

the mini bar look so interesting and romantic, even though i didn't use it

friendly, great location, clean and my kids loved the modern decor.

the pool was fun for my kids

there were kids screaming and running up and down the halls at 12:30am.

were not alot of options for kids like saisages, muffins, criossiants, not many options in

there were places for kids to run off energy

when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn

of my kids has food allergies and although there were other options to order from on the menu, it was a

my kids are very picky and i paid 1650 for them to have fruit and bread

room service was great when we arrived late at night and the room was set up great for my wife's

room service wasn't very good - the quality and temperature of the food was poor

got approached by homeless man asking to talk to me and my two kids in the parking lot

sauna needs to hav tint on window bcuz lil kids be in there swimming,

all of the hotel was very clean, front desk staff was friendly and interacted playfully with my kids

nice rooms, indoor pool for the kids and sauna for the adults close to the pool.

was a large line to check in and the staff came around with water bottles and juice for kids

also very close to the akron zoo my kids loved our time in akron

unfortunate for the kids

kids need to be put on the first two floors

some noise from room above but there were a lot of kids at the hotel at that time.

keeping came in and took our extra towels (there were none at the pool, so i grabbed some for my kids because

pool area was nice for kids.

pool was out. unforeseen circumstances but a big disappointment

bar and bistro were closed

the gym had nice

the pool and hot tub were closed

we only had 1 large towel in our room - 2 adults and 2 kids would expect more for a standard room

sheets weren t changed they had stains, no shampoo, the area was super loud, kids running in the hallways, to

my boys played with during breakfast, didn t seem as if the staff liked this as they asked by kids to be

two floors, and the shouting down the hallways was completely obnoxious, and it was not just the kids, it was

there was a line for coffee, and kids were using it making a mess

day lady is mean the we re kids running around knocking over things too many in a pool no supervision and my

i liked the fact that kids have to be out of pool by 9pm

dressed, but it wasn't, so my brother had to share my king-sized bed -- first time since we were kids that we

my wife and i couldn t even enjoy the hot tub, plus the kids broke the hot tub timer

my kids kept saying they cut their feet in the pool area

was nice staff was okay pool was disappointing, no supervision from kids in there , wasn t able to enjoy our

the rooms were very clean and my kids loved the pool

couldn't use pool or hot tub due to all the kids

kids loved the pool

kids really wanted to swim and i picked this hotel because it had a pool but i got a email right

i just wish it was a microwave i had my kids

this was a suite - if we had stayed with other people in the room or even just kids, we d still be showering

not a place for families with kids

staff nice , great area for kids while traveling.

we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am

why don't you let older people have pool & whirlpool / jacuzzi time to themselves without the kids like maybe

room had an extra bunk bed and kids table in it at the front of the room which i thought was very strange

our room was spacious and i love the kids area in the room

large room, kids loved the bunk beds. staff was friendly and breakfast was great.

the kids were very impressed with having their own bunk beds and small living area

room service was incredibly over priced.

on site parking very dog friendly room service food tasty

the hotel is not serving room service i assume to covid

the king suite was way better then expected , room service was worth every dime .

fireplace didn't work. some tables needed dusted off.

it was our first time adding the breakfast to the reservation and it was worth it

the hotel was very clean, bar and food was great.

was pet friendly, which is fine except the hallways smelled like wet dog, and one of the elevators

only people i don't fancyy are the people in the kitchen - 2 of them had nasty attitudes everyone else is amazing

mire cooks in the kitchen.

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

one slight issue- the pet relief area that staff directed us to is posted to keep pets off

the breakfast was great we had the chicken and waffles can t watch t to go back

only complaint would be room service came in togo containers

restaurant parkers was great for breakfast and we also had there wings in the evening

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

had called three times requesting early check in, room wasn’t ready after being assured it would be

we had a room with a fireplace we loved it

good breakfast- but less varieties

the staff is great and also love the bar and food

rooms are small, but what they lack in space they make up for with class and character

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

no gym, empty downtown, not the hotels fault, though it felt soulless

great valet service and bar and food was amazing as well

the window was able to be completely open which was totally unsafe if there was little kids around because

my sister left after helping me unload my kids and luggage and then left

some of our friends said it was loud at night in the hallways with kids running

no pool for the kids on a hot day!

also my kids were disappointed by the lack of a

i picked the hyatt at the arcade because i knew my kids would get a kick out of the

family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade

not a huge deal, but when your traveling with kids it just doesn't work

breakfast prices. we have 3 kids, a family of 5.

originally added extra items to my room service tab

the bed was great nice tv room service was great

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

nice corner view breakfast was excellent

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

it was kids run up and down the hallway all night kept me up

just have to say that it it specifies that i only have breakfast for two adults and not for my kids if we where

but instead kids in swim suits headed to the pool only to have the elevators open

people shoving in front of us in the line up to having to carrying our suitcases with our small kids to our

it's really just a kids pool

i didn't use the swimming pool but i saw kids were having fun

having both meals included made traveling with kids so much easier and more budget-friendly

was affordable but i wish there was an age limit on the hot tub as the kids were being inappropriate and making

perfect to travel with kids. has crib on request. close to parks

the pool and hot tub were both great (my kids used them every evening