Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
didn't care to have my kids around that
there were kids knocking on my room door and running.
clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy
choices for kids at breakfast
my kids wanted to swim and couldn t
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very clean and the kids had fun in the swimming pool.
enjoyed everything but pool was a bit cold for kids/wife.
kids playing on elevator
the pool according to my kids was pretty cold so perhaps consider warming it up a bit more.
the people staying that weekend left the place in mess, to many kids.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there were some noisy kids above us for several minutes off & on.
shut they shut the pool down because of this then at breakfast no one was watching the areas same kids was stick
a very loud party happening in the room above our room that consisted of loud conversations and kids running
workers allowed the little kids staying at the property to run wild
often kids do not read the warning
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
smelt like trash going through the halls and kids running everywhere glad i didn t stay
husband and i stayed here for a night away from the kids
the room service the room itself was amazing
free parking and internet
hallways had a very unpleasant odor all throughout the floor, and the facility is pet-friendly, so please be
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it's just a motel and feels terrible to stay with family and kids
too many little kids running halls
the other items were a kids size fruit cup and single serve yogurt
kids running around making a noise
was smoking weed in one of the rooms, and there appeared to be a caravan of families with young kids that just
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
overall the hotel was great for the value. kids had a blast.
swimming pool for my kids.
there were little kids running in the hallway and the other party had the hall way smelling like weed and the
friendly staff and great common spaces for family to hang out late night after kids were
poor signage to direct guests from the parking lot to check in
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
big bummer for the kids, that was the reason we chose this location
room could have been cleaner. kids toy left in corner, obviously not swept
the kids were getting restless as anyone else would if you had to wait as long as we did
breakfast -pool was nice-kids really enjoyed it -hot tub -nice facilities -very friendly and accommodating staff
pool area was nice but hectic with a lot of activity from kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids knocking on doors and running
said i couldn t have all those kids in the
noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight
the loud noise from the kids
the location was good. nice courtyard. plenty for kids to do.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
location was awesome! liked the dining options and play ground for kids was really great.
had 3 adults 2 kids and we where in a room with just 2 beds
i always enjoy the esthetics of this hotel. the parking is excellent.
not free or particularly good; bar minimal & not friendly
bar attendee was awesome, felt as if i was in the
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
noise and disruption in the hallways from the kids that were there from the hockey team
kids running down hallway late at night.
the loud noise, kids playing in hallway, shooting, one elevator, bathroom wasn't clean
and last small thing would be to please remove the plastic wrapped plastic cups in the gym
the pool and gym were nice facilities.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wish the breakfast items changed. maybe add bacon and donuts for the kids.
the kids loved the pool and popcorn
kids in the jacuzzi with us but everything else was great
bit loud in lobby with kids but its kids
2 children for the price i paid i thought i was getting a room that had a pull out bed for the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids screaming and swearing literally at all hours of the night with nothing done about it.
apparently two people were having sex while kids were in the pool
at about 4 am a fight breaks out and there s screaming and stuff being thrown my kids were scared and still
the price of your stay and kids can t eat breakfast for free, 11
the gym was small but completely
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
big pull out couch to accommodate kids
friendly family welcoming kids friendly
the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end of every
pool was crowded with kids during our entire stay. day & night.
i think kids have been jumping on it
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
and the woman managing the dining area whipped up a little extra bit of waffle mix for the kids
pool closed early for kids at 8 pm while most places we have stayed never had age restrictions on time for kids
desk i asked before i booked the room if the pool was open she said yes so i pay for my room get kids ready to
the pool and the little store was great. the rooms were so clean!
contacted dale with wifi issue and he resolved it without any delay during a busy check-in period
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool was perfect for kids
breakfast was good but if you are eating anytime after 0900, you're out of luck.
the breakfast was super
the ev charging station was a plus
i was accommodated with early and late check out
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
had to make trips to the car for my daughters ( they are 24 and 26 ) not kids and from ny
many guest with kids; running yelling
nothing worked in fitness
the staff, location, pool & breakfast
i got pet allergies, indicating not clean
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
a young kids are there and nobody will teach them to be quiet late night not even the staff will do
not dep enough they were kids size
kids /young adults were screaming at midnight in the hall and parking lot
kitchen in the room
plenty of parking, easily accessible location off highway and near restaurants.
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
was not great and sad the hot tub was non functioning as that is why we chose that hotel for the kids
15 unsupervised small kids at the pool. loud bangs on the wall at 330am
a lot of kids running around all day and night
this room solely for the hot tub, and once we arrived and took the kids down to the pool we notice the hot tub
i have two young kids and told them i needed to get them to bed because there grandma s funeral was in the
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
that the pool wasnt open so not much for my kids to do.
the shuttle service is very convenient.
coffee in the room, gym and pool available, free shuttle service breakfast available
it had great facilities, including 24/7 gym, breakfast...
clean and conveniently located included wifi and tv streaming was awesome too
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids
if this place could get more consistent service and either have a restaurant or room service or get an arrangement
breakfast: beautiful display
charming heritage inn, clean, wonderful common areas, outside terrace, bar etc
start with, they accommodated an early check in, which was great
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the cafe breakfast was great and so was the bar and speakeasy
good i had room service
breakfast bar is by far the best i have ever enjoyed during any of my many travels
ditto the breakfast in another restaurant
a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there were places for kids to run off energy
was noisy kids that were running and jumping both nights i was there not the fault of the
staff was screaming at kids using the f-word right at the entrance
random person off the street got into my room and stole my kids air pods, and apple chargers
were not alot of options for kids like saisages, muffins, criossiants, not many options in
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn
my kids are very picky and i paid 1650 for them to have fruit and bread
of my kids has food allergies and although there were other options to order from on the menu, it was a
the staff was super helpful and had lots of information on the shuttle for my appointments.
also, for folks visiting/staying for cleveland clinic affairs, there's a shuttle
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
all of the hotel was very clean, front desk staff was friendly and interacted playfully with my kids
sauna needs to hav tint on window bcuz lil kids be in there swimming,
was a large line to check in and the staff came around with water bottles and juice for kids
dinning are was wonderful & like how kids eat free at the buffet
nice rooms, indoor pool for the kids and sauna for the adults close to the pool.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there was a line for coffee, and kids were using it making a mess
sheets weren t changed they had stains, no shampoo, the area was super loud, kids running in the hallways, to
my boys played with during breakfast, didn t seem as if the staff liked this as they asked by kids to be
we only had 1 large towel in our room - 2 adults and 2 kids would expect more for a standard room
kids liked it and had fun playing kicker at the lobby
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
at 7pm and didn t open until 12noon the next day and we didn t get a chance to swim so the kids were very
the pool area was nice had plenty of room for kids to enjoy themselves and adults toi
the kids
throughout hotel pool hours were limiting and area was always a swarming madhouse of unsupervised kids
kids enjoyed it but it could have been better for my room i had to switch rooms because of an
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool was not working for the kids
kids loved the trundle bed
our pool was down all 3 nights kids had to go across the street to another hotel that was crowded
the staff were incredibly helpful and friendly. the pool was great for the kids.
pool was down. i had two small kids and that sucked
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
think a little boy was having his birthday party at the facility and when i took my kids down to the pool they
kids running up and down the hallway all night
loved the pool for the kids and staff was awesome. the club was the best!
9 o clock is a time for adults kids are relaxed but can t go eat or swim or workout cause everything has
my kids slept on the floor
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
last night kids were running down the hall, opening and shutting doors
there were tons of kids in the hot tub, shouting and splashing
smelled fresh , very clean and quiet despite all the kids because of pool
came for the kids to swim always too crowded
we booked the room to have alone time away from the kids at home
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there were plenty of things to occupy kids
dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and
loved our room great space for us as no the kids
breakfast was delicious, it was a hot breakfast and the staff was very nice
super nice and easy kitchen
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
loud, one night their was a fight in one of the rooms, trashy low life people, kids running around
the room was dirty not good to stay with kids .
the setting / pet accommodation
no breakfast or wifi
it must've been full that night. a parking place closer to my room would've been nice.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full
which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually
no swimming pool for the kids.
breakfast - my kids enjoyed the waffles and fruit available
lot of door slamming in the building, dogs barking, and kids running and playing loudly after
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am
i just wish it was a microwave i had my kids
staff nice , great area for kids while traveling.
this was a suite - if we had stayed with other people in the room or even just kids, we d still be showering
not a place for families with kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
was nice staff was okay pool was disappointing, no supervision from kids in there , wasn t able to enjoy our
couldn't use pool or hot tub due to all the kids
it was easy to find. clean. kids loved the pool
not working, went down to pool for a short time, water was cold, and there was a family with 3/4 kids, they were
the pool and hot tub were perfect for the kids
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our room was spacious and i love the kids area in the room
kids loved the pool/jacuzzi
why don't you let older people have pool & whirlpool / jacuzzi time to themselves without the kids like maybe
woke up around 2 am to kids hollering and being loud, maybe better sound proofing?
the kids breakfast must be included along with the adults
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
had pet area that the dogs were curious about but didn't make full use of
could not get room service after 10 pm but ordered from a local gyro place and the food arrived quickly, was
the amenities such as the roof top bar and downstairs restaurant were out of this world
vault bar not open on sunday
the tv didn t connect to the wifi so you couldn t even screen your smart phone computer or ipad
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft
only complaint would be room service came in togo containers
pet friendly hotel
the lobby and gym are nice
the breakfast was great we had the chicken and waffles can t watch t to go back
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the hotel gym facility was so nice
a pet friendly hotel, you should have a green potty area for dogs
a breakfast option included would have been nice.
said, pet friendly but no where to allow your dog to go to the bathroom.
only people i don't fancyy are the people in the kitchen - 2 of them had nasty attitudes everyone else is amazing
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
plus my kids wanted to swim
i could have got offer a discount on a soft night so my kids could enjoy the pool since that's all we came to
loud kids running around playing hide and seek it was horrible all evening and early morning
chef actually took a request for the kids and they were very happy
they room was nice. had a spa tub and very clean.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived
had a full size fridge with a mini kitchen and cupboards
we loved the fireplace in our room, it was a special added touch
location, cleanliness and fireplace
had called three times requesting early check in, room wasn’t ready after being assured it would be
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
no gym, empty downtown, not the hotels fault, though it felt soulless
rooms are small, but what they lack in space they make up for with class and character
didn t enjoy the room service option
are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful
loved the extra touches with the purity coffee in the room the gym was also nice
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
suite had a lot of room for family with kids
some of our friends said it was loud at night in the hallways with kids running
only complaint... no guide on the tv for the kids.
to many young kids
no pool for the kids on a hot day!
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i picked the hyatt at the arcade because i knew my kids would get a kick out of the
breakfast prices. we have 3 kids, a family of 5.
family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a
not a huge deal, but when your traveling with kids it just doesn't work
the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
kids loved the pool
cart to transport luggage when i got here and due to corona virus, the gym wasn t open
breakfast awesome. location tucked away
were 4 people including my self trying to check in and the front desk clerk was in the back doing laundry/that
and personally i thought the pool closed to
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids slept like rocks on the beds all night
room had things broken and on my kids room there were beers on the fridge from whoever stayed before us
we couldn't cast disney+ for our kids, towels could be a little bigger
i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down
the restaurant and bar was closed aswell as the pool and no breakfast was served
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids loved the pool downstairs
having both meals included made traveling with kids so much easier and more budget-friendly
i didn't use the swimming pool but i saw kids were having fun
was affordable but i wish there was an age limit on the hot tub as the kids were being inappropriate and making
could be a bit too crowded w/ wild kids at times
Booking Options
Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
had i been alone, i never would have paid the >$750 (plus pet fee) for the room
t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks
the bed was great nice tv room service was great
originally added extra items to my room service tab
in room breakfast was excellent
Booking Options
Kid Friendly, Avaialable Crib
but instead kids in swim suits headed to the pool only to have the elevators open
it was kids run up and down the hallway all night kept me up
just have to say that it it specifies that i only have breakfast for two adults and not for my kids if we where
people shoving in front of us in the line up to having to carrying our suitcases with our small kids to our
upgraded our room so we each had our own bed; which is a godsend when you have 2 bickering kids who have been
Booking Options
Kid Friendly, Avaialable Crib
also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list
they also had to wrangle all of the hockey kids the parents never watch
ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)
the gym was phenomenal
room service and valet parking
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
nice room, everything as expected. kids had so much fun in the pool!
they said yes it has a kids menu
about 10 unruly kids jumping and splashing about
the hotel was very accommodating for several issues we had (broken glass, sick kids, etc) which was very
too many kids in the pool splashing around so we couldn't swim (would have liked if there was someone
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids and i were well fed
was a great place to stay with my family the kids had a blast in the pool and the breakfast was
the pool was open and kids had fun time. the breakfast was good that they provided.
the guy across from us stayed in the hallway with his huge dog for a good 20 minutes and my kids didn't want
noisy kids but that's not the hotel's fault. no real breakfast.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
felt as if the kids were running the store
the hallway was dirty and there were laundry bins in the hall way all night
amazing gym, bar and breakfast!
great location in the flats. very clean, modern room. loved the bliss spa products in room
the bar closed early
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the pool. the kids loved it. we also loved the staff! super friendly
rooms are a little small and tight to travel with young kids, but it is cozy and very modern
their kids screamed the whole time so we just left
pool was nice and the kids loved swimming in it before community lessons started
welcoming staff and understanding as well, we were in the area for a us kids golf tournament that got rained
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i went to the sheraton hotel website it showed a beautiful pool at this location
restaurant and bar closed... only two bath sized towels in room.
the fitness and pool rooms were closed which was disappointing
restaurant and bar closed; alarm clock went off in unoccupied room next door for 21 minutes at 6:00am; no
the food at the firelake bar & grill inside the property was delicious
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean
my kids had a great time
whole hotel smelled like marijuana which was upsetting being i had my kids
there is a nice small pool for the kids to play in as well
the lamp was too bright to keep on for kids to sleep