Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also kids were running through the corridors in the night and the door is too heavy so when it opens or
sounded like loads of kids having an argument but couldn't really work out what was going on
we avoided all contact with mum that night even though she had the kids as we didn't want to tell over the
parking and wifi
to the hotel for the quality of services offered, no queuing, very clean rooms and with excellent room service
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
there are lots of restaurants around but we took advantage of 'kids eat for free' offer available at the hotel
time,one of the staff named megan was very helpful, caring and respectful towards i and my kids ( my kids both
room had two large beds, but my kids are quite big now and both genders, so an option for separate beds would
member of staff at reception made a really big effort to chat to my kids every time we went past reception and
spacious cafeteria, my kids could run around without disturbing other guests beds are very comfortable, we booked
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
they were there for the duration and their young kids were making excessive noise, running around the apartment
high quality toilet paper, even kitchen rolls supplied
he let us make late check out even though the hotel was very busy and fully booked
kitchen sink is a bit blocked, after pouring boiled water the blockage gets less
single room has a lovely kitchenette and a private bathroom, bed is comfortable, they supply 24 hour hot water
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
like the kids play area, the view in my room #904, my family like the way that our room was cleaned
really annoying as it was a night off from the kids
liked the room and beds in the room as i travelled with my kids
staff friendly ud83eudd17 i just wished the tv in the room could connect to internet so the kids could watch
probably not the best for families with young kids if they plan to walk
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
here for two nights with 2 kids
she arrange to change my kids room to be on the same floor
i guess i have a tale to tell my kids (head to the negatives
t like a lot of the people who stayed was in the same floor as me some lady shouting at her kids wasn t nice
spoke to the lovely manager, and she gave me 2 options one i could have a late check out or get 50% of stay
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
location on the glof course and free wifi
i also like the fact it is pet- friendly, so i was able to stay here with my kitten
i loved the stair cases, the alcoves, the comfortable bar furniture, the large spaces
we also did the walk around the golf course and went into london, via coulsdon s
quiet set in a park, very clean, friendly staff, excellent breakfast, comfortable bed.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
didn t go with children but ideal of travelling with kids i believe
tv channels for kids was not working they get bored but it is fine
staff went out of their way to do all possible to make sure our kids had a great time and even at breakfast made
my kids really appreciated his support and how lovely he was towards them
is ferindly and thanks garima for prepare room in advance because i have kids and found everything prepare also
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
easy parking
bar was lively and yet my room was tranquil
parking is easy to find and is for people staying at the duke s head which is great
wifi wasnt secure
food was very good friendly staff, great parking
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
noisy people in rooms near me kids running about screaming
staff was friendly overall and nice to the kids
great staff, car parking, quality of room
were going to a family wedding so needed an early check in
really if i had one night,i didn't find it easy to sign in to wifi a bit complicated but then i'm farely new to
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
one night, it was particularly noisy from adjacent rooms with a familly with kids screaming and shouting until
the pastries were not nice, the ones i add to kids snack not a nice breakfast
offer light breakfast such as bread, fruit and pastries and hot drinks as well as smoothies for kids
in a room by the entrance, and could hear a lot of people coming and going, talking, laughing, kids squealing
impressions were good, but after being there for 10 mins felt like i was in a 1/2 way house, kids screaming,
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it also has lovely breakfast that my kids enjoyed
the noise from the kitchen, road and the upstair kids running arround
no facilities for kids.
good breakfast the kids loved it.
kids loved the cereals
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we did have a shower in our room, which was nice with having our kids with us
for safety reasons needs to be sorted a family with kids can be a problem if the slip
i was in one of kids twin beds which were part of a family suite with someone else in the main double room
i couldn't let my kids touch anything in the toilet for any risk of contacting germs
the tv didn't work!! with kids is a little bit hard!
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was readily available and the chef constantly checked and refilled supplies
breakfast was good & sat at window looking out at the view was pleasant while having my start a the
breakfast price
the breakfast had a lot of
very comfortable, great breakfast, very modern and clean with great location
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also the location was great near the market, and a patk for the kids
monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids
was no netflix for kids to be entertained
spacious, good sized impressive kitchen with complete appliances, spotlessly clean, great location near high
excellent wifi
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
everything the kids want to stay and husband again
no options to dinner after 9:00pm, difficult with kids
had a lovely stay kids enjoyed the pool and dinner and breakfast
so had plenty of room especially with kids
the service was amazing the staff were very helpful and great for kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
there's a lovely big park opposite the hotel which is ideal for walking the kids or the dog
we are local to the area, so i booked this for my wife to give her a night off from the kids
would only be improved by a kids breakfast option i reckon, something simple like toast or maybe a nice (less
the staff were so friendly and the venue had a really nice atmosphere in the bar and restaurant
room with great breakfast, nice bar with outside space to relax and good location for main triangle, bus and
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was a bit difficult with the kids in regards to safety
window in our kids' room was broken and couldn't be opened; their room was very hot
communicated, so we ended up missing breakfast in the 2nd morning, making me put up with hungry kids for a little
no telephone in room weak wifi no bins no lift no facility and cot for kids
nice place for kids, a nice park is nearby with playground and lots of water birds and squirels that kids can
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
i stayed with my 2 kids and felt very safe
some kids had got stuck in one of the lifts while we were trying to check in and emergency services were
bus to the metro, it will be more comfortable if you don't have a car, or just travelling with kids
little coffee/drink bar in reception for supplies
a small bar fridge would have been a nice addition.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
of youngsters on the outside so we had to walk through the weed smoking mass not so nice with kids
london sw19 8np for 30 years unfortunately i m doing work to my property this friends off mine kids coming from
well located clean and comfortable hotel with free parking and free wifi in all areas
free parking, air conditioning, comfy bed, nice shower room.
wifi was on/off on the 2nd floor
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
then on the day we are told it's just croissants and there was nothing for our three kids to eat and we paid
our room was near reception and during the night there were kids running up and down the corridor and kept
30pm waking the kids but when asked staff knew nothing about it
packed bag with different things, (which you chose)including paper bowels and plastic spoons the kids struggled
people staying were very inconsiderate and were shouting, banging doors and kids screaming as they ran up and
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
if you have kids, it s not really suitable
wifi needs a sky wifi account and did not work on ipad, though ok on iphone
parking at the back of the hotel particularly good
staff, lovely food, comfortable bed, clean rooms, free allocated parking, couldn t hear any pub noise, good
helpful and friendly, comfortable rooms and parking very useful
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
hotel is very well sited and easy to find with ample parking
room was comfortable, and an early check in was not a problem.
lighting in the staircase/by the doors ; wifi connexion
room service came did not return to each day so did not have new beddings or towels for the 3nights
prompt communication back from hotel and on site parking great bonus .
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
hotel, excellent bar and drinks
great bar
and although the staff was very friendly in general, one of the bar girls who served us when we arrived with
only thing was the wifi wasn't working at the time.
hotel room exceeded our expectations, having everything free in the mini bar was a great touch and would definitely
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
many young kids running around breakfast room on saturday and sunday mornings
staff were so friendly, they were also really good with our kids
only thing we would change is a better option for kids sleeping
the kids had their own beds and there was enough space for us
location for kids activities
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
windovs and wifi
the wifi didn't work in my room. there were no conversation outlets. i had to go buy some.
arrived and was greeted warmly by the lovely bar staff, checked in and went to my room
staff were warm and welcoming and accommodated our early check in
for example, there is hardly any wifi in the room, the tv didn't work well either, the radiator didn't work so
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids had a sofa bed each
there were 2 sofa beds so both kids had their own bed
the air conditioning made the odd noise through the night that woke the kids up briefly
fantastic fresh food, busy bar and
wifi poor
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free
room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to
ordered room service and it was lovely
no room service for food after 10pm but fully understand there are national staffing issues.
no phone signal had to go outside to make calls wifi very poor impossible to do business
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
from reception, bar staff, kitchen staff and cleaner were all first class
breakfast choice was good and beautifully cooked
but was otherwise comfortable the room was directly over the bar area and hence rather noisy until closing
and helpfulness of the staff and was able to check in early although an early check in had not been requested
fabulous breakfast, great friendly welcome, excellent shower and comfortable beds.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
booked 2 rooms, one for us, one for the kids
comfortable and the kids had a hot chocolate when we arrived
of little touches such as box of tissues, biscuits, free wifi and earplugs - not necessarily expected in this
kitchen excelllent, bathroom excellent, well appointed, lounge spacious
the wifi didnt seem to work but we were only there briefly so not an issue.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
inviting bar and dining area
we had our room cleaned and fresh towels daily and a beautiful breakfast hamper delivered to our door each
continental breakfast let down by hard croissants
nice friendly bar staff on at the evening; quick service and direction up to room.
food / bar good and nice atmosphere
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
your carpets are not clean and spindles missing on the stairs leaving big gaps kids can fall down
bar is all lovely, photos do not do the hotel justice
lack of wifi
it's easily accessible. the breakfast is good. staff are courteous and helpful at all times.
comfortable hotel. nice staff. food good. wifi adequate. good parking on site.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
health spa, although nice got quite busy with kids (but it was bank holiday) which no one was policing and the
room, friendly and helpful staff great service for the kids
fortunately though the kids were served faster and could eat before we got there in the end
there's a lot for kids to do both at the hotel and in the area, so it's great for families
our room was also of good size so it was good as we had kids with us, also we really enjoyed the fact that
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
tea and coffee plus wifi free
wifi was awkward as you had to sign up to one of the sky providers
wifi dropped out a few times during the night, had to keep logging on
couldn't get wifi to work it didn't matter on this occasion, so didn't bother staff
so he can play it while i m getting ready but we couldn t get that to connect to the hotel wifi
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the bar was great for a few drinks at night and even better, the noise from the bar did not travel
ordering room service via the app was really convenient
wifi access in my room despite strenuous efforts on the part of the receptionist (alternative codes
recommend the alma, train stop at the front door, lovely room, most comfortable bedding, room service fantastic
great bar - great sleep - comfortable and clean
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
bed is small for even 2 kids, 12 and 14
the room is small if you travel with two kids.
was really good, the kids loved the hot chocolates and hot breakfast
with kids it was the perfect place
at the same time they offered us and the kids drinks and treats
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we did not try the breakfast, as it was too expensive for a family of 4, no kids discount, and looked like a
very friendly and helpful with the kids
kids here in a twin room facing out to the construction work, so felt privacy was lacking
i think the staff are lovely and the location is great to see my kids when i am down
i was really looking forward to my night away from the kids, but sadly it didn't happen for me
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
nice little treat for the kids when they go to the room
so well themed, in all areas not just the rooms. staff helpful and great with kids.
there were lots of activities for kids
had such a wonderful stay, the kids loved it
we loved everything, i wouldn t recommend as a relaxing stay, it s a kids dream!
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
there were kids,dogs and even a bicycle
wifi is shocking and the shower was very very hot and not easy to adjust for the kids.
bar downstairs was buzzy, great mix of people, young, older, families and kids in the afternoon
plenty on offer in the bar as well
big room, clean sheets, tv, wifi.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the kids absolutely loved the indoor pool, which added extra fun to our stay
bed for kids in family room not very comfortable
request a super deluxe room for 3 people- 1 adult and 2 kids
and we really valued it being open 8am-8pm as lots of hotels have restricted swim times for kids
we arrived late with 3 kids no room service or even crisps in
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
hotel was really great, the room of 46 m2 was large enough for our family of 4 (2 adults and 2 kids)
supposed to be a relaxing few days/nights whilst the kids were at my folks place
my kids and i enjoyed would definately stay here again
when i asked them where my kids ( age 3 and 2) were going to sleep he did no have an answer and said was our
modern room. great car park early check in.