the kids were disappointed and it really ruined the experience

only booked this hotel because my kids wanted to use the pool , the pool is closed because they can not find a

on the 2nd floor and got complaints from the front desk within 30 mins of being there because my kids were

the room was beautiful and spacious for my kids

only booked this hotel because my kids wanted to use the pool , the pool is closed because they can not find a

i put my adult kids up here not expecting much considering how the rest of my neighborhood looks, i was pleasantly

knew it was booked for a family of 4 ,2 kids 2 adults one gave us a handicap room no tub and they also did not

mouse droppings in the pull out sofa where my kids were going to sleep

t like how it says breakfast available but there s no breakfast at all at the hotel , the gym is to small

pet friendly hotel with pick up bags and trash cans in a few spots around the grounds.

pool was not working which was extremely disappointing my two kids really wanted to swim

kids running up and down hallways but i also was a kid but 11pm a little bit late.

and the pool was not working which was extremely disappointing my two kids really wanted to swim

kids loved making their own waffles

my kids did like the pool but the heater wasn t working so it was cold

on the time that you booked this hotel, it might be a little noisy here and there if the kids are on vacation

go out of their way to make sure that we were happy and were really great with our two small kids

very welcoming and friendly and remembered kids' names and was so kind

loved the freedom of a kitchen in the room, being there with my kids during the trying time having an area we

just overall disappointing for as much money as i paid to stay there with my kids and not have them do anything

there were two buses of kids that showed up

the breakfast but understandable because of covid.

the room was spacious and adequate for a family of four. there is loads of parking space.

the breakfast was better than nothing due to covid it was paper bag to go

breakfast was excellent

the kids running up and down the halls after 11:00 pm and doors slamming

there were kids running up and down the hallways until very late do it was hard to sleep and they were back to

at the bar were not very good

beds were comfortable, the place was fairly clean, the pool was good (should add a clock in the area)

it takes about 40 minutes to drive to downtown, and the hotel offers free parking for guests

but room next door had loud kids lol remember those

we had 4 kids who ordered pasta which was burnt and inedible and we were told that s all they had and

spectrum too and she understands how deeply disturbing any disruption of plans can be for those kids

loud, at the time we went the entire dining area was full, a bunch of kids running around but i didn t mind

the pool was not open as we traveled for baseball with the 10 year old team kids were looking forward to swimming

the kids love the pool

say its a dislike however may want to post for families with kids that the pool is a sports club owned and has

it s not always easy to feel comfortable in a hotel especially with a lot of kids

the kids loved the pool

kids love the pool

the basketball court was a plus for the kids

the staff even made the kids chocolate chip cookies for a snack

was very disappointed with the pool not being opened

not easy to access parking lot. only 1 elevator

kitchen was equipped for cooking light meals

there was no way to split us up with the amount of kids we had

kids running up and down the hall but that's really not the facilities fault

to see different would be to have homefries with the breakfast and a belgian waffle maker for my kids

was not a great choice for a mom and three kids

pullout sleeper was in bad shape and kinda gross had to clean it off before kids could be on it

loved the room, loved that it had a pool even though my kids and i didn t get a chance to use it

my kids love the pool

i saw kids spitting in the water this grossed me out

the late check out is at 12 lo later which sucked because kids barely had pool time in the am

my kids would have loved to hop in the pool, which wasn t open

there was obviously a family with young kids either on the same floor or above, but they were running up and

should also offer chocolate chip cookies without walnuts--so many nut allergies these days and kids do not

the staff was great! the pillows were soooo comfortable, kids loved the pool and hot tub

the adult beverages were good and playing billiards with my kids was fun

the room was great and the kids loved the

i love kids, but not running in the halls and parking lot of my hotel at 11pm

the lobby was over run with kids when we arrived which just made a hectic, messy image for a first-blush view

pool was out of order (big disappointment for my kids), the ice machine was broken and there was a hour long

the pool was awesome my kids loved it

gym is cool. nice clean machines. bed is very very comfy....quiet nice organized hotel overall

the kids were the sweetest things and i felt awful that they were left in that situation

in the kids room

it s not the ritz but for one night near my kids school it was fine

it’s not the ritz but for one night near my kids school it was fine

the parking lot was sheet of ice

this hotel was great for a family of 2 adults and 3 kids

the kids love the make your own waffles!

it ok,my kids they like ud83dudc4d

could have been a little better, hear noise of shower, water from next room and lots of kids running down halls

kids were bummed the pool was out of service

breakfast was delicious

that the breakfast bagels were a little dry

parking in the back and having to walk around the building in the cold to check in

breakfast so so location perfect

toilet paper, rough towels, too many down feather pillows, no hand lotion ( the bar soap was nice but stripping

kids were swimming at 3p

i would highly recommend to anyone with kids

kids got food poison from mcdonalds next door, 3 of them ate mcchickens and got sick right away

far for the price, easy to downtown boston have a pool that my kids loved quiet rooms

kids at pool in the early am

with kids, expensive with no breakfast, squeaky floors (when you have a baby that needs to stay asleep,

a lovely lady named katrina white kept the kitchen open until i could order, as it was late at night

regular housekeeping for the rooms - it was upon request only - and even though they give you a wifi password,

the parking lot is also a bonus

parking was difficult and limited

hardly big enough for just my two kids to swim in

is unacceptable - not even toast is being offered, only yoghurt, some cereals predominantly for kids and some

very loud, kids running the halls all hours of the night

a comfortable room, fitness center, on-site kitchen, coffee and breakfast in the lobby, fast free wifi, et

huge room with full kitchen

reserved for a room with king size bed for me and husband and sofa for my 2 kids but when i arrived at my check

weren t working and we had a room on the fifth floor had to go up all those stairs with 2 kids and a baby in

understand that housekeeping can be stressful, but they could've cleaned the kids dirty hand print on the picture

first thing i noticed was the strong smell of wet paint and the three kids playing with on pillows in the

was a bunch of young kids and random people on my floor making noise all night and people coming in and out of

some non classy guests and too many loud kids in the pool

reserved a room for 4 people: 2 adults and 2 kids

the staff at the bar at the tuscan kitchen was awesome

style, layout of the hotel & pool are excellent

the pool and resturant.

a little bit annoyed there were dozens of kids constantly in it i wasn t able to use it once

comfort wth kids, amenities, cleanliness,staff, and the location had great dining

the room upstairs must have had kids. they were running around and it was a little disturbing.

nice gym and pool; basic breakfast; comfortable rooms and bed; great value

i didn t like that i didn t receive any room service within the 2 night stay

the indoor pool is a plus b/c of rain, kids loved it

kids running loudly through hallways at night

more than 15 minutes getting a server, we got our wine but had to re-ask for the kids drinks

indoor pool: certain guests felt like they own the pool and demanded the kids to stay away from

very happy that there was a way to book the pool for the kids so they got a break

the staff was super friendly and the kids had a blast in the pool

we saw many families with kids

was traveling with my family (2 kids, 2 and 5 years old)

the two bedroom king suite was perfect for a family with little kids

entire hotel was beautiful with modern finishes and our kids loved the pool

kids wanted a hot tub!

breakfast, facilities, location, my kids loved the pool with warm water as well as the scrub mommy

from the staff to the hotel in general, super clean, beautiful, grate room, kids loved the pool, breakfast was

evening staff we re not very friendly or helpful my kids and i walked into a room that smelled like cigarettes

staff was great and did everything possible to make the stay enjoyable for my kids and i

reason a i booked this mini -overnight gateway with the kids was for relaxation and for the kids to use the

to small for four people especially two of them being kids

our neighbors kids were extremely loud

furniture was really nice and comfortable. also liked having easy access to the bar and pool

no room service

the pool was excellent and the kids appreciate the complimentary ice cream and cookies after

very accommodating to our needs upgraded us for free of charge as he saw we had a baby and 3other kids with us

room was spacious and clean, the kids enjoyed swimming in the pool, i love the egg omelette with cheese and the

there were kids running up and down the hall and jumping

only wish it was slightly warmer also pool was open till 11pm which was great for after the kids went to bed,

i had to drag my 3 young kids out to a diner both mornings

my kids were beyond excited to pick out a candy bar and drink when we first arrived- little things

heated indoor pool a plus if you have kids

that was a pool but it was too small and was being used by some groups for swimming lessons for kids so was too

nice atmosphere in the lounge/pool/lobby area

in room kitchen is great for traveling with kids

i was offered to move to a different room, but with kids (and a baby) not possib

everything was good! my kids had fun at the pool.

location outside of boston with an indoor saltwater pool; excellent hot breakfast in the morning included

a big plus: a charger for my electric car in the parking lot

10pm knowing we checked in with children they wouldn t give us sheets or pillows for the kids to sleep on the

rooms are clean and comfortable staff is so friendly! my kids love the pool

the beds were very comfortable, the kids loved the pool and everyonr was very friendly

was great, staff we're so patient with my young kids and so helpful and friendly

kids didn't eat free

were beautiful and i loved the fireplace

the hotel is well situated for sightseeing in the area and car parking was easily available

we had dinner and breakfast at artisty and both were delicious

quality was terrible it s not the artistry on the green food that you get for room service and even the food

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

me and my kids really enjoyed the pool

my kids were disappointed that the pool was out of service.

we had to keep our tv on all night to drown out the sounds of kids running through the halls and dogs barking

nice environment.the pool was really nice, the kids enjoyed it.

kids running around halls late at night being loud screaming also running and very loud and

promised pool would be open memorial day weekend and was closed! kids bummed out ..

soft beds and pool to entertain kids

kids enjoyed the breakfast

nicely appointed rooms, great breakfast, 24 hour coffee, friendliness of staff, comfortable bed, plenty of

pool was too cold and it was hot outside

kids running up and down the corridor, a party in a room down the hall, other than that it was

the complimentary breakfast! the cleanliness of the rooms and kids love the pool!

was comfortable, my kids loved it

a lot of little kids crowded at the pool, but that's a given

worst was the busloads of rowdy kids running the halls and pounding the floor above us till way late

we stayed here because of a power outage and my kids thought we were on vacation

the pancake machine was broken, and our kids had to be on a different floor

mainly stayed to get away from kids and soak in the hot tub have dinner out at the new area.

room keys didn't work either day we were there, we had 3 small kids with us and this was very inconvenient

where we have kids who has specific food to make warm

of policing hallways of unattended running loud scoccer team kids about age of ten

all of the kids were coughing most of the night & into sunday, and they had red burning eyes

kids were very sad that the water of the pool was so cold they couldn t swim on it

the property had no issues it was just hard to find things for kids near by

a nice perk for the kids in the morning

it was wonderful to have a pool for the kids

apparently the untrained kids were also on my floor

i like my room it was very spacious. the pool and the gym .my kids really enjoy the pool.

room was on the side where the pool was so you can hear the kids screaming

missed the pool which would have been the highlight of the visit for my three kids

my kids enjoyed the salt water indoor pool, and had all the things we needed to cook in our rooms

my kids and i each found something we liked to eat

it was down which is fine because we was told it would be open the next day and it was not my kids and i was

staff was rude, i was roomed next too people who had three little kids and two husky puppies and the babies and

comfortable beds, kitchen was nice .

the kids couldn't swim the pool was under maintenance for 3 days.

breakfast was great so was the location. my kids had a great time

kids loved the pool and breakfast

my kids loved it

the matador restaurant (lunch and dinner) was phenomenal! kids loved the pool area.

are some extended people living here as it is mostly 70% that clientele, so i would not let your kids go out

plenty of space for the kids and i

last minute trip to christmas shop without the kids

pool closes early

very clean, comfortable, easy parking. nice pool and friendly staff

we had a great time. the kids loved using the pool.

my kids went into the pool at night and they couldn t breathe and their eyes teared

the internet was out our entire stay and our kids couldn t use any electronic devices

was visiting for a soccer tournament and they were very kind to the kids

the pool

everything went excellent, and my kids love the experience

didn t get to use the workout room and swimming pool, see kids enjoying a lot

recently renovated large rooms, great bathroom, pool area is perfect: kids enjoyed it a lot

my kids loved it

we had dome noise complaints about the kids staying in the above us and the front desk staff moved us quickly

it s definitely a good choice for family, especially with kids

large, comfy bed, large room, plenty of parking, and a short 5 minute walk to a nice nearby restaurant

the breakfast was good. from 6 to 9 am. the staff was friendly.

breakfast

breakfast was very simple; we stayed for two days, but on the second morning we didn't go for

my kids were getting sick from walking through it every time we left our room

the breakfast had plenty of options, the kids enjoyed the pool and the location was nice.

kids running around pool dive booming splashing us said something to them they only got worse

kids loved the breakfast options

at 4:30am kids were yelling and running around in the room above me until 6am

did not have breakfast. only coffee available

loud noise from high school kids. crowded lobby

but was provided with smoking room even though i was with young kids and informed while booking

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

parking was spacious

a friendly welcome and plenty of parking

for the price it was great. lounge area was very nice and the staff was good with kids.

was very quiet, decent price, and kids loved the pool

i only stayed one night and did not use the wifi or eat at the hotel so i can t rate those

there was ample, well lit parking with a convenient rear door guest access from the parking lot

parking left just a bit to be desired

cleanliness of the jacuzzis towards the end of the day, and kids playing in it

love the lobby entry ,very classy and the bar at night very romantic relaxed atmosphere and my kids loved the

my kids love using the pool while i have my meetings and it is close to some great tourist areas and

my kids enjoyed the pool the whole weekend

the rooms are really nice loved that we had separate bedroom from the kids

have more outside space to be with kids can t understand why the parking is paid at this distance from the

events going on, birthday parties , weddings, it was loud and obnoxious and pool area overrun by kids

anyway :( we don't like those rooms because you hear everything next door, which we did -noisy kids early am,

there is a food tray with food and sensors that made me nervous with the kids

i traveled with 3 kids under 5 years old so it was great that our room was right off of the elevator

lot of choices and the special is about the waffle makers which my kids love so much

i didn't like there's no microwave in the room. it's a must when you have little kids.

not enough cable channels, but it was okay because the kids had their ipads

pool was fun for the kids

kids were do excited for a hampton inn as every other one they've stayed at has had a warm pool

better for kids to play

the bar tender/ restaurant staff were fantastic

staff (they are nice, professional), breakfast, gym, lobby space, modern design...

complimentary breakfast

indoor pool

the kids loved the breakfast, there were plent of options

lots of kids who are overall rude (but that is the fault of the parents)

the gym was full of kids and very noisy

very clean and quiet,live that, and the kids love the pool.

very nice breakfast, well kept area and choices

we didn't have kids with us

excellent beds. great breakfast. perfect for family with kids.

we didn't have kids with us

clean, modern, nice employees, good free breakfast, small hotel with serene atmosphere.

the wifi would not work on a second ipad

great location and neat and clean rooms with small kitchen and necessary amenities

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

great water pressure, plenty of hot water, nice new kitchen, and our room with 2 double beds was huge

wifi intermittent, staff don t offer assistance unless asked

restaurant and transportation recommendations), a full apartment, laundry& exercise, private parking, so clean

front desk staff was lovely!!! great spot to ride the subway from with the kids

there was a little confusion if it included kids (email confirmation says yes, easily resolved)

not good for families we kids either

we change rooms four times and even that way my kids and i clean the room that we end up don't be fooled for

had booked for 4 people (2 kids 2 adults); it was one bigger room (which is fine) - but there were no blankets

hotel is 5 minutes from our kids' house has free breakfast, free indoor parking and free wifi -- all worth good

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i ve ever had

the price was perfect for this spacious room. breakfast was good and the kids enjoyed the pool.

room with living area extremely enjoyed it with my three kids the indoor pool was just a perfect breath everyday

pool area was recently redone and fun for the kids