access and parking literally on the doorstep

we had an evening meal on arrival with good views of the golf course and surrounding trees

very accommodating, breakfast was excellent

excellent breakfast

find the rebranded thonock park accommodation is an integral part of the well known gainsborough golf club

minor but the kids high chairs were pretty dirty, they are hard to keep clean and they are probably barely used

and for a top quality family hotel this was sadly disappointing games room be ideal for older kids

i've never seen so many people inc kids with slippers and pj's on

kids enjoyed the swimming

plus it would be great to have a playground for kids either outdoors or indoors one

clean room with a play park outside for the kids and pub next door for dinner and breakfast

clean and tidy, lots of facilities for kids

beautiful location, close to the canal for walks, the restaurant was very good and if you had kids a nice

clean accommodation and the restaurant was brilliant including the play area for the kids

we just needed a night to ourselves away from the kids

needs to be more clear on when breakfast is and if it s just room service

was too tired to go back out to reception, having already changed, to sort out tv, blinds or wifi, which was

room was kept very clean during my 13 night stay and the kitchen facilities made a big difference

location is excellent if you wish to go to the baths theatre or just be in the center of town, parking is not

just wish they had some laundry facilities

sorry crying kids next door to hour room

food was fab and menu extensive - i had never seen a room service menu like it

good location. easy access to town. parking.

room and lovely staff ud83dude0a restaurant was lovely and breakfast was scrummy

of parking, good rooms, excellent dining layout, round tables very friendly

we had to cut our santa trip short as the kids were exhausted from being up most of the night

hot water, had to boil the kettle many times to bath my kids

but this time above the pub, cold room, singled glazed, people in beer garden keeping me and the kids awake till

got sorted and above us just walking round was so noisy was not suitable if you wany you and your kids to actually

are small so we managed with one on the sofa but it could have been a problem with bigger kids

very good location edge of town centre very close to bus station and theatre good wifi

everything we needed was there, the access system was great, and the wifi worked well

wifi not strong.

nothing bad to say really lovely friendly people and parking

the free onsite parking and being linked with the pub was a bonus

also no kids menu available so could only have chips, which were really nice to be fair

great location and the wifi was good

the restaurant and bar is closed, only done breakfast but said on website restrauant is open

excellent breakfast, lovely kitchen staff and on the whole a lovely short

the kitchen looked closed, but they still made me some food

grounds of the hotel are great for kids to run and play out in

calibrated, as it was missing a lot of children's channels such as tiny pop which helps keep the kids happy

i slept on the floor so my wife and kids could sleep in the beds

it was a shame that there wasn't a small fridge in the room for our milk (for the kids)

was comfortable, there was a wedding reception on at the hotel but didn't affect our stay (no kids nose for

kids running up and down shouting in the landing area at daft o'clock

we knew we would be out all day so needing a phone near the bed to keep us in contact with our kids was important

no room service at weekends so didn t have time for breakfast

was very close to where i was working and it had room service which was a lifesaver as there wasn t much close

the wifi was extremely poor, i was not able to work from my room in the evening.

on a sunday night, which was pretty busy, hence the food service in the bar area was a little slow

loved the gym and cosy atmosphere in my room

of the reasons we chose the hotel was because it had and ev charger but it was not working when we were there

clean - decor and tv stuck in the 90s - room with a door straight to the outside and window to a parking lot,

the spa alone was truly amazing and pictures on their site don t show half of the facilities the

i think it s because it s above the conservatory roof windows in my kids rooms opened fully

would have been nice to have a later breakfast at 10pm, especially as a night away from kids

loved this hotel. fantastic breakfast. staff couldn't do enough

service was great very helpful and the breakfast was best breakfast i had in a long time

wifi doesn t work in the bedrooms.

the wifi was unreliable.

someone else snoring, plates bashing about i think we were next to the washing up part of the kitchen, and lots

it showed that kitchen and service staff take pride in what they do which i really appreciate

no wifi signal on upper floors of the hotel

nice bar area with outdoor seating

my kids room was excellent, large and well laid out

a hapless couple of kids taking breakfast orders, totally disconnected from kitchen and too busy huddled away

the bar was super noisy & full of kids (i guess there was a wedding on)

wifi poor

the bar was sophisticated and the staff were very friendly and were able to discuss different drink

don t be put off by some of the reviews - i stayed with my two kids and they thought it was brilliant

reception area ws a bit busy on saturday morning due to a wedding with lots of kids

was very dated, lift was very noisy as we arrived a gang of kids were being thrown out and as soon as we got in

the hotel environment was noisy, kids running around

there is no information about there being a gym on site on ur website or their own website

silly kids knocking on door at silly o clock

my kids complain about the same issue

kids running around floor knocking on doors although staff tried to catch them it went on for quiet

being advertised as parking available, so we couldn t get a space and had to walk with two kids from the multi

comfy bed, great breakfast, decent gym

also i booked a twin room for two grown up kids

put me in a connecting room with teenagers and young kids next door who were making noise into the early hours

was an issue, carpets were very grubby in bedroom, breakfast area was very chilly (kids were shivering) they

with children as the location was very central and the bar area was a great space for the kids to

my kids liked the beds and the breakfast

free wifi bonus for kids

my kids enjoyed the breakfast as there was alot to choose from

was lovely and timings was great for it with kids too

some hotels started thinking about having a small area where books and board games were kept for kids as in

free unlimited breakfast always a winner when traveling with the kids

with loads of people inside playing room also running up and down the corridor shouting like kids

is that the flooring inside the shower was very slippery and i did almost slip so didnt let my kids use the

one of my kids slipped in the large shower area and the other ran into the very large glass screen

huge room.great value for money. nice staff. clean. the kids were overjoyed with breakfast.

only problem was no soundproofing so got woke at 7am by kids running around upstairs

the inter lock doors in room as heard kids allnight screaming

restaurant was very very noisy but to be fair it was half term and kids galore

food in the restaurant was like having a kids meal on a children s plate that was plastic

lots of free parking

location, early check in

great for kids loads of animals and play barns. lots of food options and picnic tables.

would be great to take kids

the kids loved being able to see animals from our room

went with 2 kids, and the hotel was easy with a pram, even though the room had an additional roll out bed

the restaurant was great for the kids and bistro was great breakfast

but what if we had young kids

place as a whole was great the bar and restaurant has a brilliant kids area and there are great cakes and ice

rude , bar closes early on a saturday night , the rooms the walls are paper thin and could hear kids and people

loud kids disco went on until 11pm but quiet after that.

they had a breakfast with bing event which packed the place out with kids so you couldn't move, ruined the

free parking

the breakfast was not to bad but no fried eggs and no mushrooms apart from that it was ok

for the price, bed was very comfy, free parking, lovely staff, would recommend to anybody

didn't have breakfast (as too expensive), but a very good restaurant (the windmill out e nearby)made up for

breakfast, shower was amazing , bed comfortable, air con amazing overall it was lovely and clean

very helpful and friendly staff - plenty of parking in a lovely setting.

were lovely always smiling and friendly willing to please bathroom was refurbished room service sandwich meal

colleagues were disappointed that the bar closed at 11pm, but in hindsight i think that was probably a good move

everything. check in lovely. so was the room. comfy bed. delicious breakfast.

friendly staff, great breakfast, beautiful setting, comfy beds

if i had been staying with my partner or kids we would of left, but being on my own i wasn t too

there's a bar in the main building and a restaurant

a nice bar area and the breakfast was lovely

shops nearby, cleaners friendly, reception staff friendly, very pleasant place to stay, easy parking

super fast wifi

until 5am in the next room it sounded like they was coming througb the wall and we had young kids trying to

instead of letting us know we walked into it full swing and couldn't get our kids to sleep who were competing

not a place for kids

nice location on the edge of the golf course

parking easy to check in and out shower nice and powerful and warm tea/coffee making facilities

must of been a football tournament as the kids was in and out the gym at silly o clock and running up and down

staff behind reception were really friendly and helpful with kids

i will definitely advice you take your own snacks especially if travelling with kids

breakfast a bit pricy, especially for kids.

staff were super helpful and the fact that they gave our kids an amazing christmas experience handing them our

the carvery across the car park made it really easy to feed 2 kids

my choice for my overnight stay during my 900 mile round trip dropping off or picking my kids

location for a trip visiting (we had 3 kids in tow) very close to the wildlife park

were fantastic all so helpful and so friendly even with all the kids running around

this a few times, the wife and kids love the breekie, but i give it a miss, especially the sausages, come on

slightly high bar prices

we didn't have a drink in the bar but it all looked very

wifi so weak it was unusable in third floor

no room service either

central location with free parking wifi breakfast is lovely freshly cooked

that they didn't do food for kids in the restaurant .

was a family above us really noisy and loud early in the morning screaming kids n parents swearing n

groups of drug users & people who looked homeless congregate next to the hotel; local kids use the 1 way system

not the relaxing night we had hoped for away from the kids

staff, excellent speed of check in, we were given 2 free drinks too at the bar , the bar prices are really

wifi was only available in the main building on an open network.

room with an ev charger attached!

ev charger right outside my room was a bonus

quick check in, room was lovely clean, bed very comfortable we had evening meal very tasty , parking right

early check in is available for those going to an event

they are great with kids and dogs and i couldn't recommend highly enough

the way they treated me and my kids, i will never stay here again

we decided room service was the best idea, and they had a really good menu and probably the best fish and

every thing the lady in front desk was lovely as was the young lady at breakfast along with the bar staff nothing

breakfast, parking, staff

we had a twin room with fold out bed for me and my 2 kids aged 10 and 12

there is a great village play park for kids

quiet location and easy parking

very good facilities in the room and plenty of safe parking

it was easy parking and good check lnn

and shorts who were belching and farting for everyone to hear, using foul language in front of kids and one

one kids meal wrong, one meal rubbish

my pet had a nice green area to take a constitutional and was allowed in the carpeted bar area which was

cages of dirty laundry in the corridor accessing the room

have stayed here a number of times and couldn t fault it apart from the wifi which was awful

pet friendly hotel

the wifi signal was very weak.

brilliant, room service till gone 5am, staff were brilliant thank you for letting us stay, great value for

they even cooked a lovely dinner for us after the kitchen had shut

mini bar well stocked snacks also available in room

ample parking available at the hotel

good location, ok for overnight stay. bar and beer were good

parking was limited when i arrived

a bit slow on the bar but was quiet season so likely weren't expecting a drinker at 3pm on a tuesday afternoon

wifi in room, very poor signal, not working

too expensive to bother ordering , all kids working there , bed not comfortable , all round

from the warm welcome to the superb room, the wonderful food in the bar and a

easy parking, lovely staff and beautiful room

good bar

weak wifi in room

we thought we'd have a local night without kids so i suggested here

was like the lovely hotel had been handed to inexperienced kids to run

fact the girl i came to meet from 15 years ago that is my one true love is now married with 3 kids and has morals

charge for occupancy of 1 adult + 2 kids more than 2 adults + additional charge for an extra bed) but no extra

convenient location and parking