the kids were disappointed and it really ruined the experience

only booked this hotel because my kids wanted to use the pool , the pool is closed because they can not find a

on the 2nd floor and got complaints from the front desk within 30 mins of being there because my kids were

the room was beautiful and spacious for my kids

only booked this hotel because my kids wanted to use the pool , the pool is closed because they can not find a

i put my adult kids up here not expecting much considering how the rest of my neighborhood looks, i was pleasantly

knew it was booked for a family of 4 ,2 kids 2 adults one gave us a handicap room no tub and they also did not

mouse droppings in the pull out sofa where my kids were going to sleep

t like how it says breakfast available but there s no breakfast at all at the hotel , the gym is to small

pet friendly hotel with pick up bags and trash cans in a few spots around the grounds.

pool was not working which was extremely disappointing my two kids really wanted to swim

kids running up and down hallways but i also was a kid but 11pm a little bit late.

and the pool was not working which was extremely disappointing my two kids really wanted to swim

kids loved making their own waffles

my kids did like the pool but the heater wasn t working so it was cold

on the time that you booked this hotel, it might be a little noisy here and there if the kids are on vacation

go out of their way to make sure that we were happy and were really great with our two small kids

very welcoming and friendly and remembered kids' names and was so kind

loved the freedom of a kitchen in the room, being there with my kids during the trying time having an area we

just overall disappointing for as much money as i paid to stay there with my kids and not have them do anything

the pool was not open as we traveled for baseball with the 10 year old team kids were looking forward to swimming

spectrum too and she understands how deeply disturbing any disruption of plans can be for those kids

fire alarm wakibg my kids upat mid night anf evacuating

worker, i believe his name was fred was a pleasure with a great personality and was good to my kids and

loud, at the time we went the entire dining area was full, a bunch of kids running around but i didn t mind

there were two buses of kids that showed up

parking , friendly staff, clean, coffee available for early risers

quiet area with ample parking

was very friendly, clean rooms, breakfast had a good selection of food

excellent breakfast, nice and clean bedroom

there were kids running up and down the hallways until very late do it was hard to sleep and they were back to

the kids running up and down the halls after 11:00 pm and doors slamming

breakfast great.staff excellent pool wonderful fitness room fun

it felt like being in a cave, being told we had to pay for wifi was a total shock

location to major highways, very well maintained property ample parking

the kids were the sweetest things and i felt awful that they were left in that situation

it s not the ritz but for one night near my kids school it was fine

in the kids room

room i was in was not accessible for bobcat to remove snow so parking was difficult

parking right outside of the door and all on ground level

is a seperate bedroom / living room space which is better with 3 of us staying in here (me and 2 kids 9 & 11yrs

could have been a little better, hear noise of shower, water from next room and lots of kids running down halls

basic and missing a few items in the kitchen, but it does the job for when i am visiting my kids

kids were bummed the pool was out of service

this hotel was great for a family of 2 adults and 3 kids

the staff even made the kids chocolate chip cookies for a snack

the basketball court was a plus for the kids

plentiful hot water, and a well-appointed kitchen

wifi not strong and wide enough.

pool was not open

the pool closed at 8. kids wanted to swim later.

the kids loved the pool

it was so completely wrong which almost made us stay elsewhere for we wanted the pool for our kids

it s not always easy to feel comfortable in a hotel especially with a lot of kids

kids love the pool

love that it s set back and there are many walking/riding trails so it was great for the kids and their bikes

the kids loved it

there was no way to split us up with the amount of kids we had

unwanted guests with so many kids at the lobby areas everyday during we stayed so couldn't able to use the area

convenient location, great price. kids enjoyed tne pool.

stations within walking distance for us to grab some drinks or snacks without having to pack the kids up to take

kids were swimming at 3p

i would highly recommend to anyone with kids

kids at pool in the early am

far for the price, easy to downtown boston have a pool that my kids loved quiet rooms

the only thing i didn't like were some kids running n screaming early in the

my kids would have loved to hop in the pool, which wasn t open

the late check out is at 12 lo later which sucked because kids barely had pool time in the am

the staff was amazing and breakfast was always served and my kids loved it

kids running and knocking on my door

there was obviously a family with young kids either on the same floor or above, but they were running up and

the staff was great! the pillows were soooo comfortable, kids loved the pool and hot tub

should also offer chocolate chip cookies without walnuts--so many nut allergies these days and kids do not

all the kids in the pool and the unprofessionalism with one of the receptionist

the room was great and the kids loved the

with kids, expensive with no breakfast, squeaky floors (when you have a baby that needs to stay asleep,

and i want to mention, there's a little dog park in the back are the parking lot

good parking, excellent staff & over-the-top hospitality, outdoor dinner ambiance, lots of living

wifi only usable in the lobby

signage was a bit unclear as to how to locate the front desk from the back parking lot and how to find the guest

the lobby was over run with kids when we arrived which just made a hectic, messy image for a first-blush view

pool was out of order (big disappointment for my kids), the ice machine was broken and there was a hour long

i love kids, but not running in the halls and parking lot of my hotel at 11pm

the pool was awesome my kids loved it

the bar closes early, at 10 pm. unfortunately, i was not able to patronize it.

very loud, kids running the halls all hours of the night

hardly big enough for just my two kids to swim in

is unacceptable - not even toast is being offered, only yoghurt, some cereals predominantly for kids and some

it has everything we need-laundry, food, kitchen, gym

indoor pool, kitchenette

a little bit annoyed there were dozens of kids constantly in it i wasn t able to use it once

comfort wth kids, amenities, cleanliness,staff, and the location had great dining

the room upstairs must have had kids. they were running around and it was a little disturbing.

everything was very clean and up to date the pool and spa is very nice

the pool was open but totally understand why it s closed because of the pandemic right now

marijuana smell seemed to be coming through the vents and it continued through the night and with kids in the

indoor pool: certain guests felt like they own the pool and demanded the kids to stay away from

easy to get to. the kids enjoyed the pool. the staff was nice.

we swam with a child ourselves, so this isn't an anti-kids comment

the indoor pool is a plus b/c of rain, kids loved it

toilet paper, rough towels, too many down feather pillows, no hand lotion ( the bar soap was nice but stripping

beautiful fall atmosphere the take and go breakfast was perfect

loved the gym. the room was luxurious. loved it! will stay again soon!

very spacious room, plenty of parking

my only issue was the breakfast was almost all very sweet items. everything else was perfect

breakfast was just perfect for a mom of two kids and myself

the staff was super friendly and the kids had a blast in the pool

pool wasn't open for the kids.

we saw many families with kids

was traveling with my family (2 kids, 2 and 5 years old)

that was a pool but it was too small and was being used by some groups for swimming lessons for kids so was too

my kids were beyond excited to pick out a candy bar and drink when we first arrived- little things

i had to drag my 3 young kids out to a diner both mornings

heated indoor pool a plus if you have kids

like the cigarette butts, dog poop, used masks, and other trash all over the front entrance and parking lot -

in room kitchen is great for traveling with kids

i was offered to move to a different room, but with kids (and a baby) not possib

everything was good! my kids had fun at the pool.

it was suggested to us to grab a burger from other property across parking lot

has a salt water indoor pool and the breakfast is amazing with chefs who offer to make you what's not on the

reserved for a room with king size bed for me and husband and sofa for my 2 kids but when i arrived at my check

weren t working and we had a room on the fifth floor had to go up all those stairs with 2 kids and a baby in

first thing i noticed was the strong smell of wet paint and the three kids playing with on pillows in the

was a bunch of young kids and random people on my floor making noise all night and people coming in and out of

understand that housekeeping can be stressful, but they could've cleaned the kids dirty hand print on the picture

the hotel bar and restaurant (great wine list

breakfast was delicious

the hotel is well situated for sightseeing in the area and car parking was easily available

quality was terrible it s not the artistry on the green food that you get for room service and even the food

everything at dinner and breakfast was top shelf

a sports bar and not really good with kids

was great, staff we're so patient with my young kids and so helpful and friendly

10pm knowing we checked in with children they wouldn t give us sheets or pillows for the kids to sleep on the

kids didn't eat free

no couch to sit at during the day for the kids. only a single one.

soft beds and pool to entertain kids

kids enjoyed the breakfast

promised pool would be open memorial day weekend and was closed! kids bummed out ..

no airport shuttle and about a mile from public train to downtown

the whole point of booking there was the shuttle to the train station but we couldn't use it due to the lahey

really like the bed and pillows,so comfortable i traveled with my husband and my two kids

was comfortable, my kids loved it

to my kids, the pool was everything!

we had kids and some people (3 young persons) broke almost all the rules in the pool: they were diving,

worst was the busloads of rowdy kids running the halls and pounding the floor above us till way late

where we have kids who has specific food to make warm

room keys didn't work either day we were there, we had 3 small kids with us and this was very inconvenient

my first room smelled like cigarettes and the kids where noisy

we stayed here because of a power outage and my kids thought we were on vacation

the pancake machine was broken, and our kids had to be on a different floor

reserved a room for 4 people: 2 adults and 2 kids

some non classy guests and too many loud kids in the pool

wish there was more communication from waitstaff at the 3 places i went kitchen, cafe and rooftop on whether or

location, amenities, pool, food, decor

pool was amazing

i like my room it was very spacious. the pool and the gym .my kids really enjoy the pool.

the pool was clean and enjoyable for the kids

was like rubber turkey saucage sucked bananas were good and the stupid parents that let there kids scream also

we booked two rooms, a king and a twin with two queens for kids

kids loved the pool and my oldest was happy that at check-in the gentleman switched us to the 5th

it was down which is fine because we was told it would be open the next day and it was not my kids and i was

my kids and i each found something we liked to eat

staff was rude, i was roomed next too people who had three little kids and two husky puppies and the babies and

my kids enjoyed the salt water indoor pool, and had all the things we needed to cook in our rooms

away from the wall and you have to squeeze between kitchen counter & frig door to access it

breakfast was great so was the location. my kids had a great time

the matador restaurant (lunch and dinner) was phenomenal! kids loved the pool area.

food was great staff friendly i loved it my husband and our kids enjoyed the stay :) even the drinks at the bar

kids loved the pool and breakfast

the kids couldn't swim the pool was under maintenance for 3 days.

nice environment.the pool was really nice, the kids enjoyed it.

me and my kids really enjoyed the pool

pool a bonus for the kids

my kids were disappointed that the pool was out of service.

kids were very disappointed

my kids went into the pool at night and they couldn t breathe and their eyes teared

the internet was out our entire stay and our kids couldn t use any electronic devices

we had a great time. the kids loved using the pool.

was visiting for a soccer tournament and they were very kind to the kids

we had a great time. the kids loved using the pool.

kids and i have stayed here a few times when we ve had plans in boston

my kids loved it

the pool and customer service that my kids received

recently renovated large rooms, great bathroom, pool area is perfect: kids enjoyed it a lot

lots of kids staying here - a bit noisy

it s definitely a good choice for family, especially with kids

large, comfy bed, large room, plenty of parking, and a short 5 minute walk to a nice nearby restaurant

breakfast was very simple; we stayed for two days, but on the second morning we didn't go for

the breakfast was good. from 6 to 9 am. the staff was friendly.

breakfast

from the staff to the hotel in general, super clean, beautiful, grate room, kids loved the pool, breakfast was

staff was great and did everything possible to make the stay enjoyable for my kids and i

evening staff we re not very friendly or helpful my kids and i walked into a room that smelled like cigarettes

kids wanted a hot tub!

breakfast, facilities, location, my kids loved the pool with warm water as well as the scrub mommy

our neighbors kids were extremely loud

reason a i booked this mini -overnight gateway with the kids was for relaxation and for the kids to use the

to small for four people especially two of them being kids

serene quiet and friendly staff at bar and reception

parking was good

loud noise from high school kids. crowded lobby

but was provided with smoking room even though i was with young kids and informed while booking

cleanliness and parking

all the above and the breakfast offered! thank you!

cleanliness, nice staff, breakfast, gym, laundry facility

of policing hallways of unattended running loud scoccer team kids about age of ten

the property had no issues it was just hard to find things for kids near by

kids were very sad that the water of the pool was so cold they couldn t swim on it

a nice perk for the kids in the morning

needless to say, whoever booked rooms aren't too bright, kids on bottom floor

for the price it was great. lounge area was very nice and the staff was good with kids.

was very quiet, decent price, and kids loved the pool

clean, comfortable beds, ample parking, microwave in the room, nice tv, wifi was good.

the pool was very small.

the pool was too cold to swim in.

room was in front of an opened space where lots of kids used it to play all night and early morning, talking

the rooms are really nice loved that we had separate bedroom from the kids

that was a very setbacked for my kids and i had to go to somewhere with pool & paid

cleanliness of the jacuzzis towards the end of the day, and kids playing in it

bed so comfortable. kids loved the pillows

very accommodating to our needs upgraded us for free of charge as he saw we had a baby and 3other kids with us

the pool was excellent and the kids appreciate the complimentary ice cream and cookies after

the breakfast was yummy and had a lot of choices for my picky kids

the pool was a bit cold... but kids still had fun..

the pool was great size the kids loved it nice and warm, breakfast there is definitely something for everyone

anyway :( we don't like those rooms because you hear everything next door, which we did -noisy kids early am,

there is a food tray with food and sensors that made me nervous with the kids

have more outside space to be with kids can t understand why the parking is paid at this distance from the

kids in pool too late and pool was cold

events going on, birthday parties , weddings, it was loud and obnoxious and pool area overrun by kids

not enough cable channels, but it was okay because the kids had their ipads

when kids are running up and down the hallway at night

the breakfast choices satisfied even my super picky kids

pool was fun for the kids

had a great pool my kids enjoyed the hotel stay

better for kids to play

complimentary breakfast

the gym the pool. the bigger towels for us plus size girlies.

the gym the pool. the bigger towels for us plus size girlies.

breakfast ud83eudd5e, cleanness and the location

the gym was full of kids and very noisy

the kids loved the breakfast, there were plent of options

lots of kids who are overall rude (but that is the fault of the parents)

very clean and quiet,live that, and the kids love the pool.

kitchenette was spotless

did not have breakfast. only coffee available

last minute trip to christmas shop without the kids

are some extended people living here as it is mostly 70% that clientele, so i would not let your kids go out

plenty of space for the kids and i

clean and super pet friendly

room was spacious, we had a full kitchen and refrigerator

booking. com photos need updating to remove bbq and laundry, as not present now.

clean, short and easy drive to boston, free parking, spacious suite, great value!

separate coin-operated laundry facilities

has just what you need ; clean bathroom, comfortable bed, full size kitchen, gym, helpful front desk,

super nice studio room, with full kitchen. nice staff and clean room! would def stay here again!

easily location to explore boston but with nice quiet surroundings for walking with kids and pets

not good for families we kids either

there was a little confusion if it included kids (email confirmation says yes, easily resolved)

we change rooms four times and even that way my kids and i clean the room that we end up don't be fooled for

was excellent the staff was so amazing and my kids were so happy

excellent beds. great breakfast. perfect for family with kids.

we didn't have kids with us

most of the time the staff were excellent, we encountered (as an example) laundry carts blocking the hall

great place, clean, excellent breakfast

the parking is not easy in snow storms

the price was perfect for this spacious room. breakfast was good and the kids enjoyed the pool.

pool area was recently redone and fun for the kids

the room had a pull out bed, so we could comfortably sleep all six of us(four kids ages 9-13) in one room

hotel is 5 minutes from our kids' house has free breakfast, free indoor parking and free wifi -- all worth good

ramona was exceptional.,the kids loved her.

my kids were getting sick from walking through it every time we left our room

were excited about the pool and the king room until we saw 20 kids splashing around

the breakfast had plenty of options, the kids enjoyed the pool and the location was nice.

kids loved the breakfast options

at 4:30am kids were yelling and running around in the room above me until 6am

there were kids running through the halls all night

and the absence of the lock on the bathroom sliding door, which is important when you travel with kids

was one of the worse i have ever had not tentative, not respectful and cared less of me and my 2 kids as customers

we paid for the breakfast for the family of four (two parents, and two kids) when we booked the hotel (it asks

a lot of kids running around the property and no supervision