asked they said it was reserved and we couldn't use it, i was traveling with my newborn baby my 2 kids and my

night the pool was closed so my kids couldn t swim but it was back open sunday morning and the kids got to

booked this room for my kids, the women at the front desk had it fully cleaned for them in 20 minutes and even

my kids were definitely disappointed in that

the pool hours.

the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside

kids were in the pool area up until it closed

pool and hot tub were a hit for both the adults and kids

1 person thought she heard 'room service'

the bathroom was a bit bigger and that there was room service for dining

beds were comfortable enough that even my kids fell asleep fast

kids and adults enjoy our stay

or you have younger kids with

it's a lot easier with kids to be able to just leave the keys in the room than stand in line

clientele and the ignorant people that let there kids run around and do whatever

my kids loved the breakfast variety

it's only 20 min from home, it was the perfect place for our mini vacation for the kids to enjoy some pool time

kids running around in pajamas,no shoes noisy.

kids liked swimming in the pool

pool was closed which was rough for my kids, bedding/mattress were average-uncomfortable.

love the breakfast idea also $10 for adults and free for kids

the kids enjoyed the huge screen

liked that this hotel has free parking lot for guests

breakfast not included l, very slow room service

no room cleaning service the whole stay. idiotic one way turn in and out of the parking.

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running

my kids loved the cable tv

price was right, great location, very clean, staff was great, good parking.

towels, floor was dirty , didn t have a remote in the room so i asked the front desk and the wifi/cable was

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

the kids enjoyed the wifi, breakfast and the many tv channels.

he then yelled at the house keepers infront of us which made my kids not feel safe staying there

were kids sitting running playing laying and talking on the phone in the hallways and in front of the

breakfast was horrible, the kids wouldn't even eat it

we arrived after midnight and my kids were thirsty, we asked for water they said they don t have

the inside pool was ok just super full of kids splashing and jumping and had to be cleaned more than once and

my kids love the indoor and outdoor pool. staff was extremely friendly especially the manger.

i took my kids there for the first time for labor day weekend, and they absolutely loved it

late check in. bathroom small, no microwave, hot tub not very hot and kids allowed in it.

very nice suite and we had so much fun in the pool my kids enjoyed it

pool is awesome and made 7 of my grandkids very happy except for the crabby old people that can t handle kids

pool filled up with unruly kids on weekends

it was kids and dog friendly as well

lots of family's with kids cause there is a pool

the kids got in and then right out shivering, so that was disappointing for an indoor pool

went to spend the night away escaping from my little yoing kids because i am a burnt out mama

in bolingbrook), so i like to be close but not too close as i visit friends in chicago, the bar is great, the

it s location near to a golf course gave it a resort-feel

look forward to seeing the swimming pool in summertime and renovations on the fitness center

room service was incredible

specifically booked this room type as we were traveling with small kids

on-site parking was convenient

free parking. easy access to restaurants, malls.

address pops up in gps as coordinates for the parking lot across the street

unacceptable: in direct violation of state and federal law (under the ada), all the handicapped parking spaces

s roomy it s different things to do for adults an kids it s a great experience to do to get away we ll

i like the pool and spa for me and my kids

a total of 5 kids

one night we went to the pool where there was at lest 15 young kids with 4 adults

everything was nice, the kids had a wonderful time

clean, free parking. kids love the walking thru between two rooms.

to use the hot tub, it was full of 10 year old kids screaming and yelling, never got to use it, very disappointed

the staff and the room, loved it. my kids also loved the pool

too many kids

many kids making noise

work started the next morning at 8am banging and drilling right above us while our kids were still sleeping

we stayed 3 days with our kids and he was so rude to us when we asked a

many kids on premises

and 2 kids died on a 4 wheeler in your parking lot while staying

kids being loud, the shower and bathroom setup, and the small spaces for a large amount of people

it was date night for me and hubby kids free

limited access to room service for breakfast requiring 24-hour notification.

the gym was decent

enjoyed the location of the property and was thankful they could accept my pet

right next to the mall and several great bar and restaurant options to choose from

not enough parking!

there was sufficient parking

laundry was extremely dirty

loved the cleanliness, the always working fast wifi, the convenient location near highway and mall and eateries

very clean, great breakfast, convenient parking.

amazing place.... for kids...

i love the new look and was able to rest no kids running around

older teens in the pool with so much horseplay, that young kids were not safe to

fire alarm was as pulled by some kids and we did get the proper information about what to do

that morning some kids pulled the fire alarm and it took almost 30 minutes to turn off

i like the ability to schedule my kids swimming times. it really helped with planning.

breakfasts wasn't worth the money to high and the kids didn't like it

beautiful courtyard and good size pool for the kids

there were kids running up and down the hall way pass my room from 9:30 pm until 12:45 am

small pool for such a big hotel

the room was very spacious which is a plus when you have little kids.

so we came back late, with tired little kids, needing to take naps and the hotel manager, gave us extra time

pool was very cold, and there were unsupervised kids playing in the workout room for a long time, making it

we had two disappointed kids, but we were able to book with hyatt place last minute for less

i had gotten my wife and kids plates and when i went back to get mine they had

he had no idea the caucasian woman & kids were with me

there were kids running around the halls all hours

it was a snow storm and my kids played in the snow

room service

they dont have those heath bar at rhe front anymore

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

the room with 2 queens for our adult kids was great but our room wasn t ready until after 330 and we were

tv should be updated that you can access streaming services especially with kids

view outside room window was the pool and had to listen to kids screaming for hours

rooms were nice, would like to have families with kids and adults only floors separate.

my kids relocated from california to illinois for my sons job

paper bag breakfast with rock hard apples, kids would not eat them.

when i booked i requested a possible late check out, so i asked if it was possible but he was very rude about

i love that there is free breakfast every morning

requested late check out for 1 hour which helped

didn t even have time to really get my kids together

it was safe and fun for my kids and i to relax

we met very kids here but is very silent and great hotel

breakfast is all one could ask for

the full kitchen was well equipped allowing me to maintain a healthy diet.

the property was clean, staff was efficient. my kids loved swimming.

think there was a group of 40 kids that were in a dance team- they were running up and down the halls until 2

close to everything for our kids

the pool wasn't open at all during our stay and my kids were really looking forward to swimming.

screaming kids in the pool and they didn't quiet down even after asking; minor issue though!

t up and running says it on website also says complementary breakfast when i went to take the kids to get

i did not feel safe with my kids swimming alone

at one point in the night, i was entering the hotel with my kids, and a group of 10-15 people were by the

they sent me on a wild goose chase to find the coin operated laundry room

to meetings and party downstair on weekends, it was hard to find place for parking

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car

also, pool is a plus in our stay for the kids

the first night i really had my doubts about the place-crawling with screaming kids, and cops going in and out

sleep because of wild kids running doen halls unattended

kids ran the halls till 11 pm. noisy.

maybe the hotel can make a rule for kids to be with parents at all times

area and when we went to the room i can't breath due to cigarette stench and also have two kids which is not

room which was non smoking smelled like smoke

we had seven police car in the parking lot

of parking and i m a fan of opening the room door and going right outside

want the kids to swim but they want 50 dollars

cleaning towelettes in gym (they were dried out)

clean, easy location, had a shuttle to midway, security in parking lot

restaurant and bar on site was a big plus

enjoyed our stay, the pool was nice (but small) and the restaurant had good food for decent prices

the kids loved that the pool stayed open until 10 pm

the pool is so cold that my kids quickly turned blue & seemed at risk of hypothermia

my kids love the swimming pool and how easy it was to access the swimming pool 10 out of

the pull out bed the kids slept i. was horrible. the mattress was lumpy and very uncomfortable.

outdoor sitting and play area was ideal for kids and adults alike

the way the employees talk to me an my kids i feel because of our race

walls are thin you can hear into other rooms and the lobby had kids everywhere playing in the halls and lobby

was on the second floor and the room next to me was very noisy because it was a bunch of kids having a birthday

arrived about 2 am with several kids

were black kids -( about 30 of them) that took over the whole pool the entire night we were there

just for the guy to change my room just for the tv in the other room to be broken too there were kids running

caught a train into town was much appreciated the staff were very helpful and pleasant, and the pool was good

for shuttle to airport to pick up son and was told to wait 10 minutes

pool closings to soon.

shuttle to midway

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i

some rowdy kids that were running around middle of the night around 2am.

breakfast & my worse thing was when we was sleeping one night fire alarm start sound my wife & kids really scared

there was a lot of noise late during the night- talking in the hallway, kids running up and down the floor

location, cleanliness & the bar downstairs.

so, i was in the middle of chicago with two kids and all the places were more than 300dls per night

and kids under 12 eat free

kids running up and down the hall

the area was wrong no pool for the kids when we 1st got in we came to a room that wasn t clean and to be moved

had no pool for the kids and it was in the ghetto, i was unhappy with my stay i will never stay

rooms dirty with cobwebs and spiders, the floor is so dirty the the kids left dirty feet prints on the sheet

they explained how breakfast worked and about the amenities that were offered

wifi cant use. and dont have more stuff. too dark.

location and parking

bed to rest on fridge and microwave to warm food whenever we like yo eat breakfast was

kids running in the halls all night

it was good and kept my hungry kids happy since we had an early flight and short time limit

the lady that checked us in was very nice and she remembered us and saved my kids some cookies!

had to switch room at midnight due to the people and kids screaming and banging around

my kids and i were leaving at 4am for a flight out of midway

which is essential when you re traveling with little kids

people having sex in their car in front of our kids

loud outside in the hallway, kids running up and down, yelling by both kids and the adults

my kids enjoyed the free breakfast

proximity to airport and availability of shuttle

one night we took our grandson to the pool a group of 8 kids one adult constantly on her phone not watching the

many kids running through the hallways from parents booking hotel swimming parties for their

my kids did not swim very long because of it

was a good bonus, because i can t travel anywhere without there being a indoor pool because my kids loveee to

the hot breakfast buffet had plenty of options for the kids, my wife and i

the rooms were clean, spacious for our large group with kids

kids loved the breakfast buffet

was pretty small, but not usually too crowded for kids to enjoy

room above me had kids running around and jumping off beds non stop

the kids loved the inside pool and the hours

i tried to go to the pool with my family we couldn t even enjoy it because there was about 10 kids not one

stayed on first floor, and could hear kids running over my head as i tried to sleep.

pool was freezing cold and our family was not able to swim with our kids due to the unheated water

they allowed kids in the floor above us to run in the hallways and in their room all night

pool and breakfast

great parking and amenities. the staff was very welcoming and helpful.

the bathroom and gym

excellent location, clean and comfortable. easy parking.

breakfast, location, cleanliness everything was great

gym was too small

my kids loved that design of the hotel and how it was cylindrical

small pool overrun with kids

i have 5 kids and it was comfortable enough for all of us and the staff did not bother me

were supposed to have 2 queen beds but we only had 1 for 2 adults and kids

there was a large amount of guest noise on the hallways.(kids)

my kids were harassed by a guest staying next door

that tied up alot of money we wanted to use to go and take the kids somewhere fun to have a good time but we

the room was pretty spacious for 3 adults and 2 kids. the pull out couch was a lifesaver.

no free breakfast maybe kids should be able to eat free something

sheets on both beds so the sheets kept coming off all night booked a room for two adults and two kids only had

the pool was nice for the kids ,rooms was big love that each room had microwave and a wet bar

air conditioning was leaking everywhere and my kids slipped trying to get into the room & all they did was put

akes it easier for us to sleep) frig and microwave and tv had plenty of channels for the kids

we traveled with 4 small kids and needed adjoining rooms

with kids, that was the most horrible part

went with friends and children and hoped to have joining rooms with the kids

had a problem with the security coming to my door messing my with my kids i was pretty upset she told me it was

pool was amazing!!! clean n warm!!! my kids enjoyed it very much and gym was nice n super clean!

my kids always enjoy the pool, this is the reason we come here.

then security comes at midnight, saying the received compliants about kids, but it was the large families across

the tv setup was complicated, kids running around with no parental supervision.

new year eve night we had a family stay above us that had lots of kids and adults, they were allowing the

my kids loved the pool

nice outside buildings free parking quite gym u can do a full body workout in

theres a laundry available , $3