rooms dirty with cobwebs and spiders, the floor is so dirty the the kids left dirty feet prints on the sheet

wifi was barely functional, under 1 mbs speeds

room was spacious. bed was comfortable. breakfast had lots of variety. staff were friendly.

parents, breakfast was delicious and room was very clean employees do an outstanding job, great parking lot ,

plenty of parking for our trailer

so, i was in the middle of chicago with two kids and all the places were more than 300dls per night

noisy kids running in the hall all night until 3am

the area was wrong no pool for the kids when we 1st got in we came to a room that wasn t clean and to be moved

kids running up and down the hall

had no pool for the kids and it was in the ghetto, i was unhappy with my stay i will never stay

the kids loved that the pool stayed open until 10 pm

the pull out bed the kids slept i. was horrible. the mattress was lumpy and very uncomfortable.

outdoor sitting and play area was ideal for kids and adults alike

my kids love the swimming pool and how easy it was to access the swimming pool 10 out of

the pool is so cold that my kids quickly turned blue & seemed at risk of hypothermia

want the kids to swim but they want 50 dollars

restaurant and bar on site was a big plus

is an excellent service and room, gym and pool are very good but a jacuzzi next to the pool can be awesome

all the staff was amazing and the pool was also clean

access to a guest laundry room

the staff was very nice the facility was very clean and the kids love the pool

arrived about 2 am with several kids

walls are thin you can hear into other rooms and the lobby had kids everywhere playing in the halls and lobby

assumed our kids were the ones not drying off when there were

the way the employees talk to me an my kids i feel because of our race

just for the guy to change my room just for the tv in the other room to be broken too there were kids running

the water in the pool was a bit cloudy. but other than that, everything was great!

drapes with holes no shampoo only two towels and none available until next day no lobby coffee bar in room coffee

property, the parking, the guest laundry is a joke, not even free coffee let alone breakfast

the shuttle to the airport ran like clockwork

was a good bonus, because i can t travel anywhere without there being a indoor pool because my kids loveee to

many kids running through the hallways from parents booking hotel swimming parties for their

the hot breakfast buffet had plenty of options for the kids, my wife and i

one night we took our grandson to the pool a group of 8 kids one adult constantly on her phone not watching the

near airport & good breakfast kids enjoyed indoor pool

small pool overrun with kids

i have 5 kids and it was comfortable enough for all of us and the staff did not bother me

my kids loved that design of the hotel and how it was cylindrical

the guest was very loud kids running in the hallway could not rest.

my kids enjoyed the pool and we all had a great time

very clean. we stayed 2 days. they even folded the kids blankets in our pack and plays.

my kids and i were leaving at 4am for a flight out of midway

the lady that checked us in was very nice and she remembered us and saved my kids some cookies!

kids running in the halls all night

was loud, kids screaming and running around, got a 530 am wake up call i didn't order, and wifi didn't work

people having sex in their car in front of our kids

my kids enjoyed the free breakfast

which is essential when you re traveling with little kids

loud outside in the hallway, kids running up and down, yelling by both kids and the adults

good room service, complementary airport shuttle, and complementary breakfast

breakfast & my worse thing was when we was sleeping one night fire alarm start sound my wife & kids really scared

some rowdy kids that were running around middle of the night around 2am.

there was a lot of noise late during the night- talking in the hallway, kids running up and down the floor

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i

location and shuttle to the airport

the kids enjoyed the wifi, breakfast and the many tv channels.

he then yelled at the house keepers infront of us which made my kids not feel safe staying there

we arrived after midnight and my kids were thirsty, we asked for water they said they don t have

breakfast was horrible, the kids wouldn't even eat it

were kids sitting running playing laying and talking on the phone in the hallways and in front of the

i traveled with my kids and my husband and when i booked something via online is because it looks good and

called earlier to see if we could check in a little earlier since we had been traveling with kids and we were

parking spaces are limited and a little hard to maneuver around.

very friendly staff, great breakfast

the parking lot

coke machine don't work horrible wifi not enough hot water

was dirty on both beds mattress one bed one was ate up the lock on the door broke i checked in late asked for

there were used condoms and syringes in the back parking

it was very quiet and everyone mind their own business parking by my window

wasn't very clean (holes in walls, baseboards coming off, pet food found behind dresser) and the location wasn

it was nice the kids enjoyed themselves

tv didn't work the first night there were kids talking and running down the hallway, and i got charged for my

i had to rush and get my kids out of the room

know how to talk to people the the talk black men was ver disrespectful and i will never bring my kids or my

had to go all the way downstairs pregnant and with two kids to heat up our food

roku tv was available for my kids.

i didnt eat the kids liked it

the elevator was broken so good luck if you had a lot of luggage or small kids and were unlucky enough to be

our kids were very

dirty napkins under the bed, a water bottle and a kids toy

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

pool and hot tub were a hit for both the adults and kids

the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside

kids were in the pool area up until it closed

attendance at bar and restaurant

pool and hot tub were a hit for both the adults and kids

as a parent that makes their kids rinse off, it was difficult to use

i traveled with kids and this place was an excellent choice

kids indicated the pool was ok

it's only 20 min from home, it was the perfect place for our mini vacation for the kids to enjoy some pool time

kids running around in pajamas,no shoes noisy.

beds were comfortable enough that even my kids fell asleep fast

it's a lot easier with kids to be able to just leave the keys in the room than stand in line

or you have younger kids with

clientele and the ignorant people that let there kids run around and do whatever

kids and adults enjoy our stay

no children s teams or partying kids

no children’s teams or partying kids

was in the room directly above the gym

the gym was a good size with all the necessary basic equipment

the rooms are spacious and well-appointed, and the quality of equipment in the gym facility was a welcome

night the pool was closed so my kids couldn t swim but it was back open sunday morning and the kids got to

asked they said it was reserved and we couldn't use it, i was traveling with my newborn baby my 2 kids and my

my kids were definitely disappointed in that

booked this room for my kids, the women at the front desk had it fully cleaned for them in 20 minutes and even

also the best part is the shuttle service that the hotel provides

the location for perfect for us to visit our kids at uchicago

room, gym, restaurant, staff, art.

bar service was extremely slow to the point of wanting to leave and the hallways were very warm

accommodating a guest who needed a late check out is a must for quality and return service.

i was even allowed a late check out since i checked in at about 10pm on arrival

maybe the hotel can make a rule for kids to be with parents at all times

area and when we went to the room i can't breath due to cigarette stench and also have two kids which is not

not enoungh parking room

i had a smoking room and it didn t even smell like cigarettes or weed at checking in

they were recovering the parking lot. very noisy and dirty. we had to park behind the building

clean, had a basic but adequate gym, has complimentary laundry facilities which are a complete game changer for

wifi was weak.

cleanliness and staff was friendly. also breakfast was delicious.

very nice size rooms, incredibly clean. they had a very nice continental breakfast as well.

lovely hotel, the breakfast was an added bonus! nice staff, clean rooms. would stay again :)

breakfast was good. rooms were neat and clean. hot pool was small but great for kids indeed.

the kids loved it as well since this was their first time in a hotel

heated pool was great

breakfast was probably one of the best we've had anywhere we've stayed

breakfast was good. rooms were neat and clean. hot pool was small but great for kids indeed.

it because it was unappetizing and i didn't care for the buffet presentation, where little kids were handling

not much there for kids.

the next time we go to visit our kids in chicago, this will be the only hotel i will consider

then yeah that s that s how bad it was that my mother-in-law s king got stolen out of the bar so yeah,

the bed was super comfortable and the breakfast was great. i absolutely loved staying here.

the kids enjoyed the huge screen

love the breakfast idea also $10 for adults and free for kids

breakfast not included l, very slow room service

parking was also abundant and easy

appreciated the attention to cleanliness, safety re covid 19, attentive staff, wifi capabilities, everything

no kids menu and more choices at the restaurant.

luckily the hilton we stayed at before let us check out late because we had a wedding to get 3 kids ready for

costly paid parking, wifi

the shuttle offered to get to the united center. also, the room was pretty spacious.

free wifi and free continental breakfast option would be huge improvements.

my kids loved the cable tv

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running

i drove past it twice before i ended up seeing the hotel from a neighboring parking lot

was mediocre the other one smelled like pet waste i don t recommend this place but for the price you get what

plenty of parking

desk people argued with me over changing my room when i asked to be moved to avoid screaming kids in the next

they are kids friendly!

breakfast on the rooftop was amazing. staff was super nice, helpful to the kids and friendly.

a guest from a different hotel and the lady stopped me at the door but let the white lady and her kids in

there where a lot of kids in there at the time so i attributed it to that

only thing i could suggest would be some basic options for the kids for food

the kids loved the hotel and loved their time in chicago

better food choices for kids.

of communication btw the kitchen and the reception, terrible check in and check out process with an attitude

to convention center, nice food court and also sit down restaurant, gym stocked with cardio and weight machines

specifically booked this room type as we were traveling with small kids

unacceptable: in direct violation of state and federal law (under the ada), all the handicapped parking spaces

the wifi is only available to marriott bonvoy members

location, pet friendly and quiet atmosphere

no grab bar in shower. hand soap too small. soap in shower mounted too high.

the room and bed are comfortable thou you can hear the sounds of some kids outside but overall its excellent

which prevented my kids from sleeping

my kids aks for the swimming pool , but the pool not open at that time because the covid 19

my kids did not want to go in it

one night there were kids running and yelling in the hall until midnight

traveled to chicago with our three young kids (6, 6 4) and dog for spring break from se michigan

could have been until 11:00 because we were trying to get around with kids to check out, and i did not make it

kids said the pool could have been a bit warmer, ha

breakfast very poor. swimming pool just for kids not adults.

its our go to when visiting our kids in chicago

location to walk to the museums , room was really nice , pool and hot tub were nice kids loved it

restaurant is very specialized, which might not be the best for families with smaller kids

sketchy elevator and kids diving in hot tub

nice and spacious) we went each night of our stay and every single time there were many screaming kids jumping

after we put our stuff away and kinda settle, i tried giving the kids a bath but come to find there are only

wasn t really breakfast. just coffee and yogurt. kids loved it but i m lactose

kids definitely wanted to swim and they ended up sad they had to keep their swimming suits in their

kids

do not recommend for families with small kids - trains are close and loud, but for business travelers - yes

went to bathe my kids and it s was just cold

breakfast buffet was awesome even for the kids and everytime we needed something staff was right at our room

super noisy ( doors slamming, kids crying, people shouting, car alarms going off)

are friendly and it was clean and my kids love to it there nice view the food was very good my kids enjoy it

made a last-minute decision to spend christmas in chicago with our kids and needed to find a place to stay near

super noisy ( doors slamming, kids crying, people shouting, car alarms going off)

it's not great for kids

kids only have access to the pool on the weekends until 3 pm

this is definitely not for families traveling with kids

very nice with great views. not a great place for kids.

i brought my two kids in the city to see hamilton and the hotel was within walking distance of the theater

to build a higher building, they don t keep the pool, which makes not so good for kids.

very unpleasant for my family as i really didn't need my kids being exposed to this

the walls are not soundproof so i heard crying babies or kids screaming throughout the day and the rooms are

our room so that my husband and i could have separate room from the kids

kids were upset

my kids and i got to here the people next to us have sex all night

no pool or game room for the kids

desk was a little stressed but they were friendly and took care of the noisy kids running up and down the elevator

my room i wanted a private room with a door or it and a kitchenette because i was traveling with kids and i

there were also a lot of little kids in the workout room hanging all over the the machines making it impossible

wished there was a room to accommodate 1 adult and 2 kids

room had so much character, shower was amazing, and rooftop pool was delightful!

hotel wifi barely worked

i didn t try the restaurant or roof top pool

really great extras such as the marshall speaker, the onsite bar/restaurant, great pool, and free use of hotel

wished there was a pancake or waffle option for kids

a lot of young kids running the show makes for a disappointing experience

coffee cups with room service, broken stemware i'm restaurant, no sushi bar until dinner (regular nobu restaurant

i suggest order room service and wait or go in the restaurant and dine in

they have a gorgeous rooftop bar where i enjoyed a drink and tuna roll for happy hour