luckily the hilton we stayed at before let us check out late because we had a wedding to get 3 kids ready for

no kids menu and more choices at the restaurant.

find it disappointing in this age that a hotel needs to charge for wifi

the location was so great and their shuttle escorted us to and from the arena safely

nice facility and staff, restaurant has great breakfast buffet,business center has use of computer (there was

not much there for kids.

the next time we go to visit our kids in chicago, this will be the only hotel i will consider

it because it was unappetizing and i didn't care for the buffet presentation, where little kids were handling

great breakfast,the bar and lounge

room was beautiful with a kitchen breakfast was great although could be kept a little

the kids loved it as well since this was their first time in a hotel

breakfast was good. rooms were neat and clean. hot pool was small but great for kids indeed.

the friendliness of staff and the breakfast was surprisingly good with a variety of choices

breakfast and the pool

cleanliness, beautiful views, modern rooms, kind staff, amazing breakfast options, heated pool were just some

i'm much more into savory breakfast options, so this really didn't suit me at all and my kids were all hungry

breakfast very poor. swimming pool just for kids not adults.

its our go to when visiting our kids in chicago

at least 9:30, busy day, hard to be up, ready, and down there before 9 each day, especially with kids

could have been until 11:00 because we were trying to get around with kids to check out, and i did not make it

this saga played out from midnight until two in the morning and we had two kids with us who were unable to get

was our first christmas trip to chicago and we needed to find a hotel that was close to where our kids live

even brought the kids stuffed animals

of things weren't open yet in the hotel as of summer 2017--like the rooftop bar was not finished and the terrace

this saga played out from midnight until two in the morning and we had two kids with us who were unable to get

a lot of young kids running the show makes for a disappointing experience

wished there was a pancake or waffle option for kids

roof top bar is a joke - could be much better managed to give hotel guests priority.

loved the bar too

was quite good and room service was also good

wished there was a room to accommodate 1 adult and 2 kids

pool closes at 4? that s completely insane. really bummed about this.

pool ran out of towels and know one was able to fill them for a while

lobby bar is super cozy and the drinks a great

great modern hotel. rooftop pool and all bars amazing.

breakfast buffet was awesome even for the kids and everytime we needed something staff was right at our room

made a last-minute decision to spend christmas in chicago with our kids and needed to find a place to stay near

super noisy ( doors slamming, kids crying, people shouting, car alarms going off)

are friendly and it was clean and my kids love to it there nice view the food was very good my kids enjoy it

i loved the bar being right there so we could start our vacation.

need a day from the kids

kids in hotel pool after 9pm. room keys stopped working during stay. terrace area closed.

kids playing in the hallway late at night and pulling on my door handle it made me feel a little

i did make a point to get up for a coffee at about 9 and there were way too many kids for my comfort level (

it was good but should provide microwaves in the rooms considering families staying with small kids

wish i could of gotten 1 room with 2 queen beds for the kids but the kids enjoyed themselves in their city view

she is very ignorant and i was insulted with the way she treated my kids and i having sit outside lie supers

already a bad start i then was told my stay with my kids that the pool was closed

made my 4 kids (15, 7, 6, 4) and i wait outside until 12-1 am mind you i pre-paid $880

four adults stayed in the king suite but probably better suited to 2 adults and 2 kids due to size of the sofa

pool on the roof was so fun for the kids

my kids did not want to go in it

my kids enjoyed the swim in the evening

which prevented my kids from sleeping

i really enjoyed the fact that the restaurant was free for kids under 12 and the buffet food was pretty good

to everything and having a 24-hr marketplace was perfect when kids get hungry at night

the room was comp d but we picked wolf point because they had a pool and we were traveling with kids

the kids loved the indoor pool.

views, staff and breakfast!

no complimentary breakfast and i still haven't received my 100 you held for the room

good location, great breakfast and comfortable rooms for our family with 2 kids and a dog

only issue was i felt like the bed was hard but my kids slept in the other queen and enjoyed the bed

all goes to the landfill burdening our kids and grandchildren

noise. lots of younger kids or families late at night being loud

listed as family friendly, yet nothing offered for kids. pool would have been nice.

kids felt the pool was small

only non-perfect score was for the pool that was a little small (if there were kids in it, they kind of took

kids loved the pool area

normally wouldn't bother me but i have younger kids who crawl around

the pool is heated so it's great for the kids

our room was dirty, lots of young kids hanging around smelling like weed

through booking was included but the hotel said that it is included only for the adults and the kids have to

biggest complaint is i couldn't work on the room wifi

limited choices for breakfast but large portions and it was free with the vouchers

the breakfast was great!! i love the location of the hotel. the view was amazing.

we arrived earlier than expected and they allowed us for early check in

rooftop bar is mostly inside and can be very loud and chaotic

the bed wasn t firm, sinks where you lay.guest laundry was not available, no machines.

room was wonderful, wifi working well

the gym is very small the location was a bit far from the activities we were hoping to see

i had breakfast and lunch there and both were amazing and relatively reasonable in price

we had drink and a light meal at the bar which was very perfectly prepared, in fact it might have been one of

the bar and good closing early. other than that great stay!

the lobby bar was fun and very friendly

they got a gym and the property looks amazing. the interior design was great.

arrived early and called to ask if it was okay to leave our luggage at the hotel so we could go site seeing

cool bar, gym had lots of machines and weights, free good coffee in the morning, very friendly staff and

the hostesses in the restaurant were very nice and very sexy. sheryl at the bar was cute too.

the bar is beautiful

was nothing in the info that i saw about the hotel being pet friendly

$15 for a single kids cup of mac and cheese is insane

we booked 2 days to get out of the house, swim, relax as a family (kids 7 & 4 who love swimming)

overall probably the best hotel experience we have had in chicago (kids loved the

kids loved the pool and hot tub

the kids enjoyed the pool

gym

wonderful pet policy and hotel employee at customer service was great

we arrive in the hot-point time ,when restaurant, gym and other shared rooms were closed,due to covid

staff was great the lobby is beautiful i love the daily credit i love that the hotel is pet

room was comfy, i liked the gym, staff was great, cute art & furniture

very nice with great views. not a great place for kids.

it's not great for kids

this is definitely not for families traveling with kids

kids only have access to the pool on the weekends until 3 pm

we liked everything it's highly recommended for family with kids.

noisy guests in the bar area. wrecked the calm and relaxing atmosphere

could not find the switch to turn off the bar lights

great location and cool design. gerin at the bar made the best french75. he was awesome.

bar and restaurant with great service and offerings

we enjoyed the live jazz by the bar in the evenings as well

walk to most major public transit without jumping on a bid first which is a bit much with little kids

days in a row my kids room was not cleaned

i truly recommend this place for families with kids

on weekends, they put out games like table tennis, air hockey and table football for the kids to enjoy

the air quality in the our suite and my kids room is very poor

the bed, bathroom, and gym facilities

pet-friendly

the free coffee/tea bar each morning was great

book one of their king spa

we had a nice bottle of red wine and the view was perfect the top bar made it that much better for us to have

they had a nice restaurant for breakfast and offered gf bread which was wonderful for two of my kids

they made excellent recommendations for our kids and remembered my name when i forgot my key in the room on

first night me, my wife and 2 kids couldn t sleep because of smoking smell

hotel was clean and had a nice set up perfect for a small getaway with older teenage kids

my son and i brought his kids (9 year old twins) to see a city that both he and i fell in love with during

but if we didn t have kids, we honestly would not have noticed

entrance, lobby, traveling facilities (laundry, lounge, various areas)

great location extra clean community kitchen is great

but we also love that they have a kitchen area, free laundry, and lounging space

the wifi was a little tedious to connect to but once online, it was brilliant.

lobby bar is a great place to meet other guests

the lobby bar is spectacularly fine

the wifi was my only beef. pretty slow, definitely subpar. everything else was perfect.

room was good, nice bar to relax in and good wifi.

great if traveling with a pet

the kids received a little gift when we arrived

the kids got little teddies upon arrival

the doormen really impressed my kids and very socialable

were greeted by a very helpful valet gentleman who then provided little stuffed animals for our kids

the one time i attempted to call the front desk and room service, no answer for either call

kids bed was low quality (poor condition)

wish there was a bit more variety for kids to choose from for the daily breakfast

it was perfect for a family with kids

on the christmas day after the room service visit the toilet got clogged

mention they gonna hold deposit for room service and parking though we didn't take any of the services

after arriving) and when they did, they didn't give me the room i paid for, and instead gave me a kids roll-in

ran out of food at 5 pm and at breakfast time there were kids screaming and running around a room about 20

great location, lobby bar and service.

the gym was fantastic! the peloton bikes were a huge plus, i may actually buy one!

was delicious, i would have preferred it served hotter as it was barely warm

with two little kids, we missed that but i am sure it has to do with covid protocol

gym could be a lot better. more equipment. space has not been optimized.

location, nice staff and pet friendly

the beatrix restaurant downstairs has superb food and offers room service

no complaints .. maybe be nice if bar was open later for a drink after returning.

night guest disruptions with young kids

have to be very careful with kids

the bellman was great as well by pointing us to a great jazz bar and a great breakfast place

we spent time in the lobby bar and had great service

the gym was rusting and missing weights.

didn't know that it didn't have a pool, which my kids were disappointed about

check-in and check-out, reasonable breakfast, size of the room given we were a family with 3 kids we had 2 double

everyday sausage, no chocolate drinks provided considering travelers are family with little kids

was very friendly and she probably knew i was stressed tf out with my 3 kids but this wasn't much of a vacation

she was friendly and caring and bonded well with the kids

we had our kids there but left shortly after because our kids almost got hurt from all the rough housing from

food area but also to clean and sanitized table that was used as some people bring small messy kids

a bit of a walk to parks, very crowded on saturday night (couldn't visit pool with kids).

only complaint would be the pool is way to small for the size of the hotel, we went with our kids and they wanted

pool area did have towels and small kids took over the hot tub

also saturday night at about 10 pm went to go relax in the hot tub, a family had about 7 kids jumping in-and

it would have been great when my kids were smaller

( veronica ) i am not sure if i got the name correct made my kids very happy and i would give all of the staff

jacuzzi was out of order :( and the kids were slashing water everywhere but overall i enjoyed my stay

it was another work out for me, but my kids enjoyed running down the stairs

the breakfast was amazing!! more than i expected and i watched a manager clear tables.

would love to see a smoothie bar with greens, frozen fruit, oat milk, flax seed, etc

special thanks to judy at the front desk, angelica in the kitchen, and nicole in the bar for a very welcoming

would have appreciated bacon or a variety of fruit at breakfast

my key did not work for gym. so had to ask reception to open it for me every single time.

my family especially the kids enjoyed the lovely location of the facility

specially fanny and javier from breakfast- they were amazing everyday to us and our kids

at 7am our kids look forward to breakfast sausages, egg, bagel and oatmeal ud83dude0d thank you for making our

room was a little bit small for a family with small kids

eggs, sausages, etc were a 6/10, no waffle maker or pancake maker - which i really missed and kids enjoy -so

it was as big as my kids bedroom, but the view and the area were worth the cost

the pool is always full of little kids, which is great, but as adults we felt like we were intruding on families

i have stayed in this hotel with my kids several times and will be returning every time we visit chicago

hotel pool is closed and not clearly advertised as such which is a bummer when you bring the kids to enjoy spring

our party included six kids, 11-18

walls are thin and we could hear kids in the hallway late at night

and the bathroom could use a tiny bit of updating - but we got a great rate and kids don't care about that

my kids and i really enjoyed

area was great, though the water was a little cold for kids

sensor-activated snack tray and refrigerator was a frustration for a family with kids, as the sensor and charge

cookies for kids on check in

parents we don't get much time away from the kids

few amenities for kids

the kids and me were sneezing all of the night because of the dust

kimberly went above and beyond to make the stay special for our two kids

250 dollar, no breakfast, tiny room, nothing for kids

also, they didn't bring anything for kids

leave the kids in the room and go mingle at the lobby bar

the room was tiny! my two kids and i could barely move. that was frustrating.

staff was also friendly and we were offered an early check in for $30

kids loved the pool and we liked the terrace where you can enjoy coffee and snacks even a meal or

corner suite is incredible, our kids loved it!

teen kids taking advantage of the beautiful property and staff

the swimming pool was too small. it was mostly for kids to use rather than adults.

my kids enjoyed the pool and breakfast was good every time we went

booked a room for 1 adult and 2 kids and we had the smallest room from the hotel and only 1 bed in the room

in the end i disabled the toilet myself so the kids could sleep and just had them come to my room to use our

hotel is not ready for babies/kids and no structure available (when they say that hotel is kids welcome)

embarrassing me in front of my kids and her ppl, giving me a hard time checking in to my hotel room, lying to

excellent location, good wifi, need to add 17 $ for wifi and water - its must

my kids loved it

the sink, the porcelain dinnerware set and the dishwasher, it's very convenient for a family with kids

is way too far, very difficult for a family with small kids and/or travellers with luggages

was there with my kids and we thought there was a pool and they were very bummed there was not

we came back at night and didn t have any towels to bathe the kids, the trash hadn t been emptied, and the

rooms were nice and clean. kids enjoyed loft beds. aesthetics were cool.

i wish the kids could have enjoyed the view from the up room.

lot of street noise; difficulty with room service getting orders correct and complete; inconsistent

the discount was very nice, the gym, the bus and metro

great decor great view great tv and wifi.

gave us room in the same floor as the kids suite which wasn t a good option and the room were next to the

many kids in the pool

then placed a few doors from the kids suite not ideal nor were the dogs on the floor

was frustrated/annoyed that when we couldn t drink in the bar - because it was full of loud kids, actual

the view from my room looked so amazing and i loved the pool size

kids and i really liked the pool and the outside lounge area

rooms didn t have refrigerators or microwave so if your traveling with kids, and have left overs from restaurants

we brought our 2 young kids and everyone was very happy

was not included and prices for the in-hotel restaurant were pretty high, especially with kids who might not

was full of screaming kids non stop from morning till night

restaurant option that kids could enjoy

kids were disappointed

my 2 year old was crying, the front desk personnel went to the lobby wheeling a drawer full of kids toys

i was alone with my 3 kids and we feel very safe at night

it might save time especially when we travel with kids

the room we stayed in was huge and worked really well for our family with two small kids

door would not close, remained open 3) hallway reeked of marijuana 4) thin walls, could hear kids screaming 5)

the kids especially loved the two reading nooks

we arrived at 4 pm with small kids and seniors from out of town, we have to wait for couple hours for the room

the kids loved the seatings on the windows, they are very cool

if you're looking in this area, are traveling with kids (small humans or adults), and want to be 'wow-ed' by

i also found i could hear the kids in the next room

we have 3 kids ranging from 11 - 21 and all 3 had a great time in the game room and bar

height of tub could be a problem for kids and short adults

s restaurant needs to better separate the bar area

room we had were very hot to the touch and definitely not meant for families with young curious kids

was supposed to be no smoking and you can tell people were smoking in the building and i have kids with asthma

a pipe broke and we had to move rooms 3 times . thee worse with five kids.

looks as old as it is, even that it looks like it was recently painted, (my kids mentioned it looked like a

my kids like the light on/in the elevator. the location and the price.

little surprises for kids is a nice touch

kids in the pool

i was pleasantly surprised that they have a kids program

kids lived it and though 5 and 7 years in age were very impressed and were always eager to return

the experience with kids cannot be beaten - they make everyone feel welcome regardless of age

com fault is that we were 4 people in the room, ( couple + 2 kids) and we just had 2 breakfast

kids wished there was a pool, and an included breakfast would have been nice for the price

i had to have a negative the only one i can think of is no pool but the upside is the kids didn't even miss that

so frustrating when you have a stroller and kids

kids loved that

the pool is small. kids were disappointed because it filled up quickly.

frame of the bed did not match up to the mattress and the kids kept bumping into and it caused some bumps and

there were college kids on the

location, extremely friendly and helpful staff that went above and beyond for my kids, and excellent price

i liked the location but the kids wanted to be closer to grant park for the lollapalooza concert

each room came with a mini-fridge and small microwave, perfect for bringing along snacks for kids

, hours of restaurant, is there room service

was a great help to have access to a laundry area in the hotel

wifi was not very strong

each room came with a mini-fridge and small microwave, perfect for bringing along snacks for kids

everything was spicy and nothing for the kids to eat

breakfast was marvelous ...kids enjoyed all the choices...great value for location in downtown

didn t like how none of the kids that were at the hotel wasn t able to get in the pool at all and how only

the evenings snacks and adults drinks were perfect as well as breakfast! the kids loved it all!

kids had a blast at the 4ft deep pool with other kids

able to walk to many restaurants, garrett's popcorn, and maggie daley park for the day with our kids

day before arrival, our request for connecting rooms was honored (which made traveling with our kids so much

a family was staying either next to or above us and we could hear the kids yelling and the parents yelling at

i liked that there was a restaurant and bar on site so that a family with tired kids can still have an evening

even my kids 3 and 6 year olds, flipping and tossing all night

reception staff did not attend to our requests to at least give us fans for our kids

only complaint about our stay was when we opened up our sleeper sofa for the kids to sleep in, the end of it

it was me and my two kids 9 and 12

i heard kids could get free kiddie cocktails and i wish i had been able to do that

floor in gym was dusty, looks like they never clean under equipment

vibe with the rooms & hotel especially with kids, the staff were great and helped with all the questions we had

i booked online and booked the wrong room and he made sure me and my kids were well taken care of

the couch bed was really bad. too uncomfortable for kids to sleep on.

it was perfect, as we could put the kids to sleep and sit in the living room watching tv

could hear kids screaming/playing in other rooms

found out the ghost stories after arriving. my kids loved that bonus of our stay!

very close to the parks which were a hit with our kids

one of my young kids was positive she was dizzy from the strong odor in the bathroom

to the airport was $55 but ended up to be $75 creepy there is a 13th floor lol but my kids liked the

only thing that my kids would have liked if there was a snack machine on every floor we were on the 10th floor

wasn't really a place for young kids due to party downstairs at night

it was perfect! amazing price! we took our two kids and had a room to ourselves. very clean!!!

room was cool and certainly appealed to the kids with us

felt nostalgic as if it was camp or a sleep over as we were kids

this place is for poor college kids that want to share a room

my kids like the pool and we liked how convenient it was to everything

first with my parents and now i take my own kids

was fantastic for the attractions we wanted to visit, although kids complained about too much walking

there were a ton of kids in the hotel and never did we hear anything from inside our room

our room had two double beds and two bathrooms, which was convenient with kids

for traveler with kids it s an inconvenience to get out early and grab something to

very nice and luxurious but the room i was staying in at least, would not be good for kids

the staff was kind the spa was nice the view was amazing the bath towels were huge and soft early check

terrible wifi and insanely small rooms and bathroom

there is no swimming pool and the spa timing are limited.

added touches include little stuffies for kids

basically i did not sleep on my vacay without kids the front desk staff should know this and avoid occupancy

the plush toy gifts for the kids upon check-in was a great touch and the whole atmosphere was very

kept me on the desk for 90 min late at night (around 10pm) even after i said many times i left my kids (5 and

i didn't like that i was on the 23 floor and my kids were on the 4th.

for wi-fi per day is absolutely shocking, especially as you can use other amenities such as the gym for free

the gym in on point, and they have those beds that you want to call after you leave and find out what

location design rooms and view gym

they have is an early check in. and location was great

the cocktail bar lacked atmosphere and was noisy from the adjoining dining area.

after we put our stuff away and kinda settle, i tried giving the kids a bath but come to find there are only

sketchy elevator and kids diving in hot tub

location to walk to the museums , room was really nice , pool and hot tub were nice kids loved it

information on internet said a kids buffet was available

nice and spacious) we went each night of our stay and every single time there were many screaming kids jumping

the kids loved the pool area

staff was amazing: accomodated our dynamic family, engaged our kids, always offered more help

we traveled with two little kids, and enjoyed the pull out couch and utilizing our own pack n play in the living

staff was so friendly and treated the kids very well going out of their way to make kids feel welcome

rooms with ample space, great for families with small kids

between the screaming couple fighting in the hallway all night with the screaming college kids and then my bed

the walls are not soundproof so i heard crying babies or kids screaming throughout the day and the rooms are

kids were upset

very unpleasant for my family as i really didn't need my kids being exposed to this

i never wanted to spend this money on a hotel when it's christmas, my kids

room was smaller than expected, wouldn't bring the kids.

the elevator buttons allowed kids to hit them all sending a person on a long ride

room was very small so we didn't want to spend much down time there due to the kids needing space, but considering

the breakfast was wonderful, great for traveling with kids

our room was very small, so for families with kids it might not be ideal

a bunch of kids working in the front desk with no experience and a long wait is highly expected

it was at 12 after room service ended

the ambiance at the bar and outside area we love

also enjoyed use of their bikes, gym, bar and service by entire staff and concierge was outstanding

room, no do not disturb signs for door, we created our own, in order not to be woken up by room service

kids definitely wanted to swim and they ended up sad they had to keep their swimming suits in their

went to bathe my kids and it s was just cold

a family with 4 kids were robbed by 3 men in broad daylight right as i was going in to grab a table for lunch

especially when kids are there for more than one day and weather is bad outside

we had to lug our luggage and kids down to the lobby 3x to make it right

pullout sofa bed for kids

was a large group of college kids there and they were loud and obnoxious in the lobby most

fledge gym to go with spacious room

no wifi connected to tvs

wifi is for free and just fast

everything was nice and enough room for the kids

pool is shallow but definitely not a problem if you have small kids

the pool was only 3' deep. my kids were pretty disappointed!

my kids loved the pool

the room was great and my kids enjoyed the pool

movie night was a huge hit for my kids

pool was crowded with kids. location

pool needs to accommodate kids.

helpful friendly staff, great location, kids loved the pool,

enough space for a family of 4 with teenage kids

it was really disturbing because we had our kids and they were exactly where our room was

i had 4 kids with me and they were exhausted, hungry and upset

it would ve made the experience better with kids

my kids loved it

were a group of 8 people (5 adults and 3 kids)

my kids bed were fine though so i believe it was circumstantial to our room (1004)

let us do early check in which was so nice traveling with young kids

we just would head up to the continental breakfast to get coffee

great location , very clean super breakfast

location and kitchen