breakfast, could be better. at least add milk, for kids it is necessary.

i use cash app for things more to do with sending my teenage kids money or lend borrow from friends therefore

of kids screaming in lobby running back and forth from pool to bar where their parents were

pool was good for kids but not adults, gym could use some real weight machines.

i loved the pool and breakfast! easy check in process.

i arrived at checking the fire alarm was blaring and fire department did turn it off (kids had gotten in via

the bus had several kids/adults scared

the kids loved the pool, i loved the shuttle service to the airport

pool was great for kids during layover.

gym is lacking of equipment

it allows parents and kids both to get what they want

11:30 about 5 kids checked into the adjoining room

we got there from the airport with tired kids and there was a long time to check in

it was horribly noisy, blaring music, every tv set full on and shrieking kids made for a gruelling time

great view of the planes which our kids very much enjoyed

they sell mini-bar type packages at the front desk but nothing non-alcoholic for kids and no snacks

bed size, double beds are not for couples, kids ok. i thought they were queens.

so had to help kids on turning it off

my kids were very upset and made my stay thier

me up at 6 am, heard it til at least 10pm also could hear neighbors clear as a bell talking and kids on other

really enjoyed our stay especially the kids because they have an indoor pool

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

pool was cold. was told it was a heated pool, not sure what it was heated to?

we really enjoyed the bar and pool

the pool are was not clean

no kids food on room service, pool was closed

kids had a great time in the pool

location. kids enjoyed the pool which is open later than some pools

i went with my two kids, 7 and 4

we had kids with us (6 and 10), and

restaurant is expensive, not an hotel for travellers with young kids

the place , was a great space for me and my kids

trip, they gave us the 2nd floor overlooking the city (not romantic at all with college kids yelling and running

dangerous for kids

they even had a game section on the bookshelves for kids and families

great position, big and cozy room. highly recommended if traveling with kids.

the tower to lookout the rooms and the kids activity room

the front desk saw us walk in with two young kids and called our room to see if we needed a pack and play

had a beautiful observation deck to view the city and a game room for the kids

nice events organized by staff for both adults and kids - helpful staff

everything was clean, great fresh and they also treated us so good me my wife and my kids are very pleased

beautifiul hotel great location . kids liked saltwater pool and hot tub.

star hotels are very nice, but being a family with 2 young kids i felt like an alien there

excellent location, harbour view from room. good food at restaurant. kids enjoyed pool.

was nice, my kids enjoyed it

am not sure why the second night, both my kids and i had severe asthmatic symptoms requiring us to take our

loved the scooter and camera for kids

the kids really enjoyed the back elevator for access to the cambridge mall

took kids to museum of science and my husband met a friend for celtics game so the location was perfect

also, no laundry on site

our room was beautiful, and had enough space that me and my 3 kids felt like we had room to move and open our

wonderful pool and high speed wifi

room service menu

was very professional, friendly and accomadating from the bellman to the spa assistant

oatmeal at breakfast can be tastier

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash

need a bigger gym or access to bsc next door

no bar to meet our friends we visited

also breakfast is not included in prices and is very expensive

good price but with that comes partying kids in the rooms

crowds of drunk kids. rude bar-staff. lousy location for walking around.

with crib they give us the most noisy room ever the were partying so if you are a couple with kids just find

with crib they give us the most noisy room ever the were partying so if you are a couple with kids just find

through hotel, walkable neighborhood away from the center, clean during covid, big bathroom, pet

shout-out to claire, who works at the front desk and remembered when i had checked in with my kids a month ago

outdoor private green space with bar service, lounge furniture, and lawn games in the evening for kids and adults

great hotel for kids with pool and service on back lawn.

helpful especially when traveling with kids and with early mornings

was not clear that the kids need to pay the breakfast the breakfast space have long wait

the bar was most of the time closed and there was no foodservice at our arrival available

room service hours were unacceptable and may cause us to not stay at ritz any longer.

room service got every item on my dinner order wrong

location, amenties, gym access, restaurants

location luxury gym

made things with 2 kids a lot easier

this hotel due to advertised pool (stayed with young kids) and high ratings

my wife s birthday so i wanted to take her out to celebrate and enjoy a night out without the kids

much not to like but the pool had kids jumping in it and it was 3ft deep and narrow the sauna was not working

loud kids in the room next to us up until 4 a.m. but the hotel took care of us!

great breakfast; a bit pricy; but well made. i had an egg white omelette and kids ate pancakes.

our kids locked some items in

cool hotel, friendly staff, kids loved it.

extremely disrespectful continuing their parties in the hallways after 2am and families with kids screaming

the staff at breakfast were really attentive and kind even though we had 3 loud young kids

staff was so friendly and great with my kids

our room had a great view of the park and the pool / gym were great

location, room, bed, staff, room service, restaurant, food, and housekeeping were all amazing

great bar area with people in black tie and jeans

the health spa was wonderful

- they had a king sized bed room but that came with a foldout couch, not ideal if you want your kids to sleep

comfortable beds, heating/ac worked fine, and a nicely-appointed gym (two racks of dumbbells, squat rack, lots

you have to go to the lobby to pick up food--room service is extra.

there was no breakfast! no amenities! no room service, no housekeeping, none!

used the hotel laundry service which ended up disastrous

didn t hand me an item i stored with luggage for my kids s camp

they doted on my kids and absolutely made our trip

didn’t hand me an item i stored with luggage for my kids’s camp

making arrangements for our kids to stay with friends for the night, my wife and i booked a room at the taj to

they gym has the potential to be much better considering the space available

our room has very large which was great with two teenage kids

booked a big corner room with a view over the city, travelling with two kids

loved the amenities. the kids played in the pool and had a lot of fun.

a gym but it really wasn't much of a gym so much as it was a small room with 2 treadmills and a small

utilised and enjoyed the excellent gym facilities on the 6th floor and the all-day provision of the chilled

was super busy and packed but had good coffee and yogurt and good value for families with kids

easy to walk to restaurants, even were able to take the kids to the movies one evening as the movie theater

this time i was with my kids and we enjoyed the

wifi login didn't work well with android.

can't buy a beer when the bar is open.

of 44 usd + tax for three nights on one room and two nights for the second room where my kids stayed

was exactly what i expected: clean, safe, and very comfortable for myself and my two kids

i say worked well because by the time my kids got up, it was close to 10 and most restaurants were packed

would love to be able to stay again next time possible with kids

door staff was very friendly with the kids

my kids loved the pool and spend more time there than doing anything else

we received 2 rooms first room was checked in at 10 pm in was fine my kids came in at 2 am and they were told

breakfast was very good as it had something for us adults and a variety for the kids

breakfast was ok, but the place was swarming with school kids this morning

were clean the pool was inside a great for the kids

fun for kids

paid wifi

bonnie at the bar made our bar meal just great

to many extra fees. charging for wifi room was extremely musty.

i wish i had known about the dog as we are not pet people

the guerlin spa was amazing also and my girlfriend really enjoyed and said it was the best massage she ever

the spa and pool were stunning

breakfast was disappointing

breakfast was pre-fab

amazing staff, location, room, spa, pool

however with a partner or kids, we definitely could not have fit in one room

location, cafe downstairs seemed very popular (our local kids said so too)

there were some changes because of covid-19 - the bar was closed, and the continental breakfast was a selection

small standard rooms but all with fridge, very comfy bed, and nice simple breakfast

and i am glad they had breakfast

corner room with connecting doors to another room where there were loud kids, so you can hear everything

i did not sign up to stay in a covid infested cesspool full of college kids

kids were running around, things are going slow, everything was a mess

booking could not be confirmed, kids were not included in the breakfast etc

patrons were loud, kids running in the hallways

bathroom & snack provided with the afternoon drink would of been great perk for the kids

especially our first night and after a long trip we couldn't rest because a family with kids were staying in

just the coffee....it is bitter and cold! however, my kids raved about the hot chiocolate!

they allowed us early check in and called us when the room was ready at 11:30am

in addition, the in-room fireplace was a surprise and we definitely utilized this feature of the room during

the gym is too simple

it would have been nice to have a bigger gym.

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.