my kids loved the pool

ended up having to pay more for a presidential suite to fit my kids and husband

staff was great, courteous and respectful even to my kids

used the pool a bunch of times it was a bit awkward as it was nect to the bar and banqurt facilities

ended up having to pay more for a presidential suite to fit my kids and husband

after waiting for over 1 hour i rushed out the place because my kids were fighting in a local tournament and

hotel parking lot was free

free and ample parking

the parking area is behind the hotel, not by the check in area

the staff was very friendly and there were great facilities on site (gym, etc

the front desk lady was super friendly and nice, she interacted with my kids when they talked to her too

noisy group of college kids came in sort of late to a room down the hall, but quieted down fairly quickly

the kids enjoyed it

celine did an excellent job cleaning the tub. my kids loved it greatly.

the pool hours were long for the kids & the breakfast was

some monitoring of the pool that got a little out of hand with unsupervised kids

stay, kids were able to use the pool which was a huge plus

there were a bunch of young kids running and yelling up and down the halls and they would sit right outside

kids running halls until 12pm called front desk at 1030 to complain but nothing was done

asked the front desk for extra blankets since i had my family with me and the kids slept on the couch

than regular tobacco products but the price was good overall considering we stayed in a smoking room

very kind staff, spa tub was absolutely amazing. also wonderful diner near area.

poor wifi

all over the parking lot

there was feces on the toilet seat when we walked in we tried to call the front desk to get the wifi

free airport shuttle was a huge plus after a long day of travel!

walk to target kitchen in the room / nice room friendly staff family enjoyed the pool at night

breakfast time too short

the staff were excellent even at midnight when i checked in. breakfast was great.

not many gym

i couldn t because they said there was a noise complaint my kids weren t being loud we were actually pretty

continental breakfast consisted of 2 kids of cereal, bananas, pitcher of juice

i couldn’t because they said there was a noise complaint my kids weren’t being loud we were actually pretty

the breakfast sucked wasn t worth it

the parking and location.

lots of kids roaming the halls making noise. local hockey tournament.

my kids would have liked a comforter or quilt

breakfast was good. staff was exceptional.

pool, breakfast, parking, bar everything i need right there

i would like to have been able to stay longer and use the pool. next time.

my kids were extremely upset the pool was closed

i appreciated the shuttle, which was prompt and efficient

it was super easy to find, plenty of parking and a quick check in

roon was clean bathroom modern and clean no noise functional gym ample parking minimalistic

very clean facilities, including pool and fitness center. lounge and bar space were nice.

arrived we had to ask for breakfast vouchers and got only 2 adult meals without 2 meals for our kids

kids loved the fish pond and the gym access was awesome

the kids were excited to swim in the pool and it was very dirty so i didn't let them go in

the quirky, vaguely colonial-era design of the main, jungle-like atrium (kids loved the massive coi in the

kids trying to make echo sounds, banquet tables being set up, brunches etc

kids running around at 9pm on the 2nd floor.

clean, great staff, and the kids loved the pool

bed comfortable and kids enjoyed the pool

the kids very much enjoyed the pool

the horribly rude kids and parents who abused the pool area

fact that there was some sort of basketball tournament and the kids in the hotel kept us up all night

you have a pool and kids swimming hut all windows are clear as day for anyone to see inside

room service food

good service, room was clean and conformable, and having a glass of wine at the bar was relaxing

gym and location were great. onsite restaurant and bar was also very nice.

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with

one of my kids slept in his car the first night because the mattress was severely stained, no discount

no channels for the kids

kids

always stay here when i come in from nc to spend time with the kids an grands

of kids running unsupervised and bathroom a bit cramped but overall good value for price and location

second after realizing the mistake it was opened again, but the pancake machine wasn t working, kids and us

--lots of noise from the street and in the hallway with kids running up and down yelling until midnight

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

the pool was heated and easy to get into with the kids

it is very hazardous especially travelling with kids

breakfast was included, which was a big plus

you advertise a free airport shuttle, you need to specify on your booking page that it's only for limited hours

two kids it was impossible to sleep, the sofa was not ready and was really not comfortable

the gym was surprisingly good

the room was very nice, the bed was comfortable, and the breakfast was delicious

the breakfast ud83dude0b, the friendly staff, and the gym

localisation, clean and pet friendly

albany downtown is also not the best place, but we needed to stop and sleep with kids

there was a whole family reunion staying there and the kids kept me up the entire night running and screaming

the breakfast had good choices for both adults and kids

my kids just wish there was a pool

we were finally accommodated, but it took close to an hour after 4 hour drive with kids

understand that the hotel may not have been intended for kids so much, but my kids loved it

although my kids usually love the pool most, i think we really enjoyed the lobby as well sitting by the fire,

that made me mad cause my kids wanted to go swimming

although my kids usually love the pool most, i think we really enjoyed the lobby as well sitting by the fire,

have appreciated some kind of early morning granola bar or fruit before catching the 4:00 am shuttle

kids were running in the hallway at 10 pm.

fair number of kids and pets, which was fine with me, but be aware of it

kids running up and down the hallway in the floor above me

the lobby (my kids would have loved it)

great pool for kids and adults too, excellent location to get to saratoga without the hefty price tag

friendly, helpful staff! kids loved the pool. excellent location.

this is an essential item when you have kids that are dependent on late night snacking

never told us the pool was closed we had 3 kids crying over a hour about it honestly won t ever go

someone was wandering with kids music on their phone most of the night

we were placed in a room that conjoins with the room next door, and we could hear kids screaming through bath

the breakfast

was unable to even log in to the free wifi due to a system malfunction it had poor signal strength so it probably

did run out of bananas at breakfast & the afternoon female front desk attendant was rather brusque, but compared

proximity to downtown, wifi was good

breakfast offerings were plentiful and arranged for easy access

wonderful shuttle service and great food at the restaurant

slight issues with room service order. but nothing major.

the wifi stretched to the lawn of the capitol

room service at all so room not made up we were there 3 nights, we were not advised this do not

free shuttle bus to anywhere in the city and free collection from anywhere

went with the kids to use the pool from one day to another and pool was not working at the

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

kids loved the pool!

not be available and that was one of the main things we were looking forward to doing with our kids

kids still got wet, little cold, but it s winter time breakfast- eggs were burning in warmup

kids loved the variety for breakfast, it was easy for them to select something

and the best was the breakfast the next morning, my kids loved the fresh waffles

noisy kids running up and down the hallways til midnight

second surface that could be used as table with two additional seats is handy when traveling with kids

the pool was very clean

the adjoining rooms were perfect for adults and kids to have their own spaces

breakfast was great and there were many options

the room was clean and the breakfast was good

no meat at. breakfast

friendly and helpful staff, spacious room, good breakfast, free parking

came in late we were up most of night listening to kids in hallway and doors open and close repeatedly

was super happy they allowed my entire family in one room as my kids are way too young to stay alone or separate

gave us a room near a child's birthday party, screaming kids running by room till 11:00 p

the pool is small but my kids enjoy it nonetheless, they were the only one swimming when we were there

kids and adults running up and down the hallway

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

the pool was clean and heated for the kids and they had a great time

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

great location and great breakfast selections

friendly front desk staff, excellent breakfast, excellent lounge area with fireplace, the room is well equipped

use this hotel as a half-way point on our way to visit kids in college

our kids enjoyed the pool, which, was why we chose to stay here

hotel if you re in albany for the bar exam

i liked the location, parking facilities, staff, security, and room.

wonderful pool and spa

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

disappointed group of kids

my kids like the breakfast.

paper mounted to far from toilet, no bathroom venting, blinking lights above bed from alarm and wifi panels

only one guest laundry in such a large hotel.

the noise from kids running in the hallway ended after midnight, which made it uncomfortable to sleep

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep

the pool was closed so it was a bit disappointing for our kids

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

we got to do the laundry which was great

hotel didn't have extra pillows which we needed to prevent young kids from falling off bed

kids and adults running and screaming through hallways into the middle of the night

and the hotel couldn't help us but they decided to put little kids next to us and they were up until 2 am

the pool was amazing!! and the room space was out of this world

clean, gym, and location. sweet room!

the ppl/kids playing tag all hours of the night

and i booked a month in advance they did give me two rooms same price but wat if i brought kids i didn't get a

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

breakfast was good, kitchen staff was overwhelmed by the amount of people coming through the facility

love to have kitchen in room.

we arrived after 11:00 pm and i just wanted to get my kids to bed, yet we had to wait another 30 minutes because

in the room saying she see 3 men and me going in the room when it was 2 my man and brother and 4 kids she never

settle the matter and could not fall asleep cause people kept walking pass my room all night with kids crying

natural view with huge swimming pool and playing with bunny at night along with kids

bathroom was not 100% clean, bathtub drain did not function (making it a challenge to bathe the kids) and the

the kids enjoyed the pool

told me the pool was open and when we get there o couldn t take my kids because it wasn

screaming i m so drunk and the people at the front desk act like they knew nothing about it my kids couldn

they do not view the cameras including the pool area where 15 year old kids were jumping in the pool splashing

costumer services, great location , clean and safety place to stay with kids

the wardrobe smelled like rotten food and kids were running through the halls until 10pm

from time to time kids running directly upstairs

fighting in the hallways, kids screaming and running around, room not as advertised

room smelled badly, i had reserved a non smoking room and was given a smoking room

parking lot and about 10 bed mattress and ac / heating units in parking lot and lots of mud at our

traveled with our young kids

cookies in the lobby were a hit with the kids and they were best cookies they have ever had

loved that there was a waffle station so kids can make their own

the people above us. they had kids and ran around.

breakfast was great the kids enjoyed it.

the room was beautiful, clean and spacious, plenty of towels for myself and my 3 kids.

we also had the misfortune of having a family with very young kids right over head

i didn't try either the restaurant or the pool but both were open late

good amenities and easy to get to and has lots of parking

friendly and helpful, very comfortable room (king bed room), easily accessible hotel with good parking

kitchen in room

room was clean with a comfortable bed, spacious lounge area and bathroom, and well appointed kitchen

com--once about an early check-in, once about the pet policy--and never received a response

great breakfast host he was kind and efficient and helped everyone with joy in his voice

the breakfast wasn t great. stuff ran out quickly and there wasn t a great selection.

kids enjoyed the pool, spacious room, comfortable beds & good breakfast!

ups making out in front of kids in the pool

hotel was very clean and the kids loved swimming in the pool

group of people staying around us was kind of rowdy, and the kids in the pool where not well supervised and very

pool and hot tub, continental breakfast, close to albany med

went to get our kids out of the house

i had to clean out old food from the cabinets in our kids room and i had to get the hotel maintenance

perfect for family and little kids vocation. room is stylish we were checked-in in 5 min

walking distance to huge shopping mall with lots for kids and adults to do

kids were shivering

clearly set up for kids (the oatmeal had chocolate chips and pineapple chunks to add, no nuts or granola)

game room was a plus for the kids

not sure if this is common here but was the only negative and really not a bug deal as my kids slept soundly

always screaming kids

) they had coloring and activity pages for the kids to color

they never added any cleaning soloution in the pool so all the kids were sick the next day

kids were excited to use the pool but were disappointed when it was cold

also kids running around halls and making

we had kids with us and there was no kid friendly cereals

could have had some juice for kids. but it was good.

first room was a smoking room,half the lights didnt work and shower didnt work either

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

people were siting next to my room door smoking and laughing with loud music

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

asked for a non-smoking room and got a smoking one

kids playing in the parking lot was a bit scary

didn't work - bathtub had a constant drip and loud kids playing in hall for quite some time

to fix it, no housekeeping the whole time we stayed, hot tub jets were broke so they call it a kids pool now,

kids running in hallway and yelling

friendly staff, good amenities, excellent breakfast choices. love the pancake machine!

running and screaming kids in a hallway during an hour 9-10pm

i thought there would have at least been yogurt and cereal options for the kids

free wifi worked

you for making your hotel pet friendly

pet friendly, and no charge

was a little bit noisy on my floor, kids running in the hallway

quite close to stores and free parking

we were not warned that the gym was closed.

very clean and modernized, good bar and restaurant

clean, great gym, safe well lit parking lot.

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

the kids loved the pool and basketball court

even the woman at breakfast was cheerful and helpful

friendly and professional staff throughout the 3 night stay from check in to breakfast staff to housekeeping

bathroom, bed, were excellent. kids enjoyed the pool.

the kids were running around the hotel well past the

the children were running wild and it seemed that they expected the hotel staff to babysit the kids

they felt that it was ok for there kids to jump around the room like a jungle gym and bang on the metal frame

my kids swam for hours! mom was a happy woman. they fell asleep right away!

ended up with a room on the first floor which was a must with little kids since they love to jump and run around

indoor pool for kids and nice breakfast in the morning.

kids loved the pool

amount of kids in the pool / hot tub until it closed

we asked for a new beddings to make sure we are using a new one since our kids have a very sensitive skin

breakfast menu for kids not so great. for me was good

the pool was cold

excellent location by the casino

convenient location for casino. clean and friendly staff

i was concerned when i realized the hotel was located essentially at a casino complex but it is located far

the room was quiet - a huge plus given we had 2 small kids - and while our

there were cobwebs all over the walls to the point my kids thought we were in a haunted house

very attentive staff. clean and comfortable. excellent breakfast..

the entrance to the parking lot was pretty bad

wifi was unusable

rooms and common areas are clean and in good shape, good breakfast, attentive staff, pool for the kids - one of

was wonderful and the kids absolutely loved the heated pool and hot tub

the kids loved the pool and hot tub and i loved the gym

two rooms, one for my mother-in-law; came into town for thanksgiving with my daughter and kids

so neither my kids or us stay there for too

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

my kids are terrified to stay in a hotel now

were a bunch of kids running and screaming in the hallway up until midnight

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

good parking spot was great

kids loved it here they are very kid friendly my 11yr old choose this hotel cause he wanted to get

friendly staff, clean rooms and nice variety for breakfast.

location, accommodations, pet friendly, breakfast choices, outstanding staff!!

wifi

good breakfast options

hotel caters to sports teams for high school kids

breakfast is delicious and convienant for the kids

the kids really enjoyed the pool

how hot the pool room was if you weren t swimming and watching kids swim

the only available seats left (it was at the bar, in the morning - they had signs posted that no kids are allowed