she interacted with my kids and just really made it amazing

stay, kids were able to use the pool which was a huge plus

kids running halls until 12pm called front desk at 1030 to complain but nothing was done

modest breakfast spread was raided both days by parents hoarding food for their day trips and kids with total

there were a bunch of young kids running and yelling up and down the halls and they would sit right outside

the front desk lady was super friendly and nice, she interacted with my kids when they talked to her too

to hot tub,pool area full of kids,very noisy, loud music,no towels

spa rooms are perfect for a parents get-a-way from the kids

the pool to small water cold not fun for thd kids to swim

celine did an excellent job cleaning the tub. my kids loved it greatly.

the breakfast could be improved upon

the kitchenette appliances were not clean; nor was the bathrroom floor

pool hours 6am-11pm and 24 fitness was great

stated heated pool but it was not heated.

breakfast was great the sausages were delicious but there was only one waffle maker and it wasn't

continental breakfast consisted of 2 kids of cereal, bananas, pitcher of juice

i couldn t because they said there was a noise complaint my kids weren t being loud we were actually pretty

i like everything nice parking

accesible from the northway,quite,parking was easy ,clean,affordable and to top it off there was a denny's

i couldn’t because they said there was a noise complaint my kids weren’t being loud we were actually pretty

burn holes on bedspread in a non-smoking room

there was feces on the toilet seat when we walked in we tried to call the front desk to get the wifi

non-smoking room (as booked in the reservation) was described as a smoking room upon check-in, and

spa tub was perfect for two and the king bed was comfortable

close to where i needed to be clean spacious room and parking

and the best was the breakfast the next morning, my kids loved the fresh waffles

kids loved the variety for breakfast, it was easy for them to select something

noisy kids running up and down the hallways til midnight

second surface that could be used as table with two additional seats is handy when traveling with kids

was great from professional friendly staff, clean and smoke free rooms, pool and gum were great options also

a bad weekend to stay, kids over took the place, pool and billiards room

had a big group of kids staying that were loud in the hallway.

the kids were excited to swim in the pool and it was very dirty so i didn't let them go in

kids had a blast and we got to relax and eat some delicious food

the quirky, vaguely colonial-era design of the main, jungle-like atrium (kids loved the massive coi in the

understand that the hotel may not have been intended for kids so much, but my kids loved it

that made me mad cause my kids wanted to go swimming

although my kids usually love the pool most, i think we really enjoyed the lobby as well sitting by the fire,

the surprise that i would have to pay for parking!!!! i won t use booking.com again!

not so good wifi

lots of kids roaming the halls making noise. local hockey tournament.

my kids would have liked a comforter or quilt

we have never ever been charge a fee for a pet and it was not listed on booking

breakfast was good. staff was exceptional.

perhaps the breakfast could have had a little more variety, but it was ok

my kids were extremely upset the pool was closed

it was super easy to find, plenty of parking and a quick check in

luckily there s a great little coffee/bagel shop across the parking lot

we checked out and used shuttle service and ended up back at room for 4 more hours

pool is not heated

great pool for kids and adults too, excellent location to get to saratoga without the hefty price tag

fair number of kids and pets, which was fine with me, but be aware of it

lots of kids in pool very loud was there to get away and the noise was crazy

he also told my kids that they could only have one hot chocolate and to stop wasting it

the lobby (my kids would have loved it)

if if had another day i would have stayed again just to let the kids swim and play

the horribly rude kids and parents who abused the pool area

was great out suite was very big, bit enough for 2 adults n 4 kids

the only thing that made me uncomfortable was there were so many kids occupying the pool that there was an

the kids running around the hallway

after waiting for over 1 hour i rushed out the place because my kids were fighting in a local tournament and

the staff was very friendly and there were great facilities on site (gym, etc

piles of dirty laundry in front of the bedrooms doors, in the halways

bathroom needs a towel bar by the sink.

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

one of my kids slept in his car the first night because the mattress was severely stained, no discount

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with

no channels for the kids

you have a pool and kids swimming hut all windows are clear as day for anyone to see inside

fact that there was some sort of basketball tournament and the kids in the hotel kept us up all night

pool area

the staff was extremely pleasant, without exception, it's always nice to have free parking, and the breakfasts

all fine, no real complaints. bar and dinner was excellent.

the pool had too much chlorine, and my kids had a reaction from it.

kids

pillows were small a lot of kids in the pool cold in the hallways

they allowed us to change our arrival date at no charge and gave us a poolside room for the kids

of kids running unsupervised and bathroom a bit cramped but overall good value for price and location

it is very hazardous especially travelling with kids

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

the pool was heated and easy to get into with the kids

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

was well situated nice pool and gym

my kids loved the pool

ended up having to pay more for a presidential suite to fit my kids and husband

staff was great, courteous and respectful even to my kids

like that it was a pet friendly hotel

we were with family for a funeral, the staff was very great and allowed a late check out.

gave us a room near a child's birthday party, screaming kids running by room till 11:00 p

stay place was very clean and the pool was open ud83eudd17so that was a+ in my book cause now my kids had

came in late we were up most of night listening to kids in hallway and doors open and close repeatedly

was super happy they allowed my entire family in one room as my kids are way too young to stay alone or separate

the pool is small but my kids enjoy it nonetheless, they were the only one swimming when we were there

the kids enjoyed the pool

the pool is great for kids

staff on thursday night seemed put out by us but it was fine, i was in a rush anyway to get the kids in the pool

costumer services, great location , clean and safety place to stay with kids

dirty and the room could have been cleaned skittle better there were many stains but over all the kids had a

settle the matter and could not fall asleep cause people kept walking pass my room all night with kids crying

bathroom was not 100% clean, bathtub drain did not function (making it a challenge to bathe the kids) and the

in the room saying she see 3 men and me going in the room when it was 2 my man and brother and 4 kids she never

we arrived after 11:00 pm and i just wanted to get my kids to bed, yet we had to wait another 30 minutes because

kids enjoyed the pool

kids loved the pool!

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

went with the kids to use the pool from one day to another and pool was not working at the

kids still got wet, little cold, but it s winter time breakfast- eggs were burning in warmup

not be available and that was one of the main things we were looking forward to doing with our kids

kids and adults running and screaming through hallways into the middle of the night

and the hotel couldn't help us but they decided to put little kids next to us and they were up until 2 am

hotel didn't have extra pillows which we needed to prevent young kids from falling off bed

clean, gym, and location. sweet room!

pool and fitness center

my kids like the breakfast.

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

disappointed group of kids

the bar wasn't open until 5pm and no breakfast room service only evening room service

no room service after first night

the staff was friendly, the rooms spacious and the kids loved the indoor pool

also kids running around halls and making

could have had some juice for kids. but it was good.

kids were excited to use the pool but were disappointed when it was cold

was nice except that when i went in to go back to my room there was bunch of young kids at the main lobby making

kids playing in the parking lot was a bit scary

kids running in hallway and yelling

to fix it, no housekeeping the whole time we stayed, hot tub jets were broke so they call it a kids pool now,

didn't work - bathtub had a constant drip and loud kids playing in hall for quite some time

nice pool and hot tub. breakfast was good also

was a little bit noisy on my floor, kids running in the hallway

quite close to stores and free parking

pool was a bit cool

clean, great gym, safe well lit parking lot.

i wish the restaurant was open later at least for room service. the shower was so dumb.

i thought there would have at least been yogurt and cereal options for the kids

running and screaming kids in a hallway during an hour 9-10pm

pet friendly.

for the price, and the fact they include breakfast its a no brainer

the had a nice grab and go breakfast because of covid

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

the kids loved the pool and basketball court

the pool

clean hot tub and pool

the children were running wild and it seemed that they expected the hotel staff to babysit the kids

beds were very comfortable. rooms were clean. pool was great size for kids. breakfast was good.

my kids loved the indoor heated pool and jacuzzi

they felt that it was ok for there kids to jump around the room like a jungle gym and bang on the metal frame

bathroom, bed, were excellent. kids enjoyed the pool.

clean. spacious. easy parking. kitchen. good shower.

kitchen in room

great breakfast , comfortable bed, and the cleanest motel i have ever experienced

clean. spacious. easy parking. kitchen. good shower.

great breakfast host he was kind and efficient and helped everyone with joy in his voice

was clean, comfortable, the pool was a nice feature and my kids loved it

loved that there was a waffle station so kids can make their own

cookies in the lobby were a hit with the kids and they were best cookies they have ever had

was temporarily closed during our stay, however they did offer 1 hour extension for check out so kids could

but if you have kids, it looks like it would be a good activity for them

pool was on the cooler side, not a big deal as the kids still went in, but as an adult it was too cold for me

there and the 2nd night the pool was not even open due to a chemical imbalance, and the 3 young kids could not

tub plug to take a bath or bathe kids, the big square hole above the shower and how small the bathroom is

walking distance to huge shopping mall with lots for kids and adults to do

i had to clean out old food from the cabinets in our kids room and i had to get the hotel maintenance

staff were friendly and offered lots of information. kids loved the pool. room was spotless.

game room was a plus for the kids

always screaming kids

) they had coloring and activity pages for the kids to color

of family's showed up with lots of kids

two kids it was impossible to sleep, the sofa was not ready and was really not comfortable

very cozy and awesome breakfast.

i asked breakfast cold me ask go to places for warm

as i needed to get sleep); room was not cleaned properly (there were still artificial flower petals under bed

i asked breakfast cold me ask go to places for warm

my kids just wish there was a pool

there was a whole family reunion staying there and the kids kept me up the entire night running and screaming

they came in at 00:45 with the kids playing with our door knob and laughing and running around in the room

pool for kids

albany downtown is also not the best place, but we needed to stop and sleep with kids

use this hotel as a half-way point on our way to visit kids in college

our kids enjoyed the pool, which, was why we chose to stay here

room service was great!

the linens smelled so fresh and my room smelled like fresh laundry

the pool was very clean and relaxing

this is an essential item when you have kids that are dependent on late night snacking

the kids enjoyed the pool

bathroom was dirty the room need to be dust dust is coming down out of the ceiling on my kids so i leave before

the housekeeper woman was so friendly to our kids they loved her

friendly, helpful staff! kids loved the pool. excellent location.

the hotel also had a very clean and quiet gym

no free wifi.

great bar tenders who mix wonderful drinks, good food for breakfast and lunch

the wifi stretched to the lawn of the capitol

in shower is a little slippery not enough places to hang bath towels better lighting over bar area adjust closure

the breakfast

the following morning in the hotel breakfast area we were received with a big smile and hello by tina

front desk staff was very friendly, and the breakfast was exceptional

wifi extremely slow.

pleased with cookies @desk & variety of items at complementary breakfast

and i booked a month in advance they did give me two rooms same price but wat if i brought kids i didn't get a

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

the ppl/kids playing tag all hours of the night

amenities were great, including the gym and the pool

decent breakfast,coffee not bad either

the adjoining rooms were perfect for adults and kids to have their own spaces

clean and friendly staff bedroom good breakfast afterwards before we left

lots of variety for breakfast, staff were great, room was perfect

of parking but that was due to snow and others not knowing how to park

the parking lot was too small

we also had the misfortune of having a family with very young kids right over head

the room was beautiful, clean and spacious, plenty of towels for myself and my 3 kids.

we went to enjoy the pool which was beautiful but was not heated or they didn't have it on .

pool is lovely and great hours (7am-11pm)

good amenities and easy to get to and has lots of parking

breakfast menu for kids not so great. for me was good

i ended up moving to a hotel down the street that offered a water view and nice coffee bar and breakfast for

only thing i thought might be a good recommendation is to have a shuttle to the casino.

convenient location for casino. clean and friendly staff

the lobby is comfortable and inviting and the gym is ok, but that's not enough to make the price worth it

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

the pool was clean and heated for the kids and they had a great time

on the pillow and complementary coffee and tea in the rooms as well as a wonderful complementary breakfast in

the pool was clean and heated for the kids and they had a great time

from time to time kids running directly upstairs

the wardrobe smelled like rotten food and kids were running through the halls until 10pm

fighting in the hallways, kids screaming and running around, room not as advertised

it was ok parking lot had lots of pot holes. check in area was nice.

non smoking room. however, the entire building smelled like marijuana.

hotel was very clean and the kids loved swimming in the pool

ups making out in front of kids in the pool

kids enjoyed the pool, spacious room, comfortable beds & good breakfast!

group of people staying around us was kind of rowdy, and the kids in the pool where not well supervised and very

actually made so that it did not close so the entire window was exposed to the nearby road and parking lot

the pool was closed so it was a bit disappointing for our kids

the noise from kids running in the hallway ended after midnight, which made it uncomfortable to sleep

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep

the pool was closed so it was a bit disappointing for our kids

there were cobwebs all over the walls to the point my kids thought we were in a haunted house

the room was quiet - a huge plus given we had 2 small kids - and while our

plenty of parking

nice breakfast also

disappointed their was no swimming pool.

didn t think to ask for a non smoking room

people were siting next to my room door smoking and laughing with loud music

asked for a non-smoking room and got a smoking one

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

first room was a smoking room,half the lights didnt work and shower didnt work either

really gross to have all those un-showered adults and many kids in there

stay at this hotel every time we come to visit our kids

was wonderful and the kids absolutely loved the heated pool and hot tub

two rooms, one for my mother-in-law; came into town for thanksgiving with my daughter and kids

we had a great stat. my kids enjoyed the pool customer service was good

we asked for a new beddings to make sure we are using a new one since our kids have a very sensitive skin

kids loved the pool

ended up with a room on the first floor which was a must with little kids since they love to jump and run around

indoor pool for kids and nice breakfast in the morning.

amount of kids in the pool / hot tub until it closed

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

my kids are terrified to stay in a hotel now

were a bunch of kids running and screaming in the hallway up until midnight

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

good parking spot was great

kids loved it here they are very kid friendly my 11yr old choose this hotel cause he wanted to get

friendly staff, clean rooms and nice variety for breakfast.

location, accommodations, pet friendly, breakfast choices, outstanding staff!!

wifi

good breakfast options

hotel caters to sports teams for high school kids

breakfast is delicious and convienant for the kids

the kids really enjoyed the pool

how hot the pool room was if you weren t swimming and watching kids swim

the only available seats left (it was at the bar, in the morning - they had signs posted that no kids are allowed