continental breakfast consisted of 2 kids of cereal, bananas, pitcher of juice

i couldn t because they said there was a noise complaint my kids weren t being loud we were actually pretty

no elevator, timed wifi

free parking

only to 5 minutes later yell down parking lot at use that he made a mistake and we could stay

heated pool was cold

the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

i loved their pool, but water was too cold

loved pool and workout room availability

breakfast was not good,came in a sad frozen packets

the pool to small water cold not fun for thd kids to swim

room was way too hectic to eat in there-- nowhere to sit, kids running everywhere and screaming

celine did an excellent job cleaning the tub. my kids loved it greatly.

noisy group of college kids came in sort of late to a room down the hall, but quieted down fairly quickly

room was really hot and loud but the point of the trip was for the kids to have fun and they

there were a bunch of young kids running and yelling up and down the halls and they would sit right outside

asked the front desk for extra blankets since i had my family with me and the kids slept on the couch

my kids enjoyed the pool

she interacted with my kids and just really made it amazing

kids running halls until 12pm called front desk at 1030 to complain but nothing was done

burn holes on bedspread in a non-smoking room

there was feces on the toilet seat when we walked in we tried to call the front desk to get the wifi

non-smoking room (as booked in the reservation) was described as a smoking room upon check-in, and

spa tub was perfect for two and the king bed was comfortable

close to where i needed to be clean spacious room and parking

and the best was the breakfast the next morning, my kids loved the fresh waffles

kids loved the variety for breakfast, it was easy for them to select something

noisy kids running up and down the hallways til midnight

second surface that could be used as table with two additional seats is handy when traveling with kids

was great from professional friendly staff, clean and smoke free rooms, pool and gum were great options also

although my kids usually love the pool most, i think we really enjoyed the lobby as well sitting by the fire,

understand that the hotel may not have been intended for kids so much, but my kids loved it

that made me mad cause my kids wanted to go swimming

liked the fact we could park our car and take the shuttle to the airport.

if there were a hot tub we would have used it. alas, there was only the pool and gym.

the staff were friendly and the breakfast for the kids was perfect !!

fair number of kids and pets, which was fine with me, but be aware of it

kids were running in the hallway at 10 pm.

kids running up and down the hallway in the floor above me

we arrived in the evening, there were people & kids all over the lobby

had a big group of kids staying that were loud in the hallway.

kids trying to make echo sounds, banquet tables being set up, brunches etc

arrived we had to ask for breakfast vouchers and got only 2 adult meals without 2 meals for our kids

were kids running in the halls periodically all night, and pounding on the doors of my and other guests'

the kids were excited to swim in the pool and it was very dirty so i didn't let them go in

my kids were extremely upset the pool was closed

modern, clean, friendly staff; great coffee/breakfast shop, wired, across the parking lot.

it was super easy to find, plenty of parking and a quick check in

i appreciated the shuttle, which was prompt and efficient

very clean facilities, including pool and fitness center. lounge and bar space were nice.

lots of kids roaming the halls making noise. local hockey tournament.

my kids would have liked a comforter or quilt

breakfast was amazing

perhaps the breakfast could have had a little more variety, but it was ok

cost, comfort, cleanliness, bar, breakfast. was very impressed. also quiet! no loud heating.

if if had another day i would have stayed again just to let the kids swim and play

the horribly rude kids and parents who abused the pool area

was great out suite was very big, bit enough for 2 adults n 4 kids

the only thing that made me uncomfortable was there were so many kids occupying the pool that there was an

the kids running around the hallway

one of my kids slept in his car the first night because the mattress was severely stained, no discount

no channels for the kids

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their

the pool was heated and easy to get into with the kids

it is very hazardous especially travelling with kids

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

you advertise a free airport shuttle, you need to specify on your booking page that it's only for limited hours

to covid, pool and fitness room hours are temporarily limited

second after realizing the mistake it was opened again, but the pancake machine wasn t working, kids and us

--lots of noise from the street and in the hallway with kids running up and down yelling until midnight

kids

the pool had too much chlorine, and my kids had a reaction from it.

the kids noticed this (and the police presence) and were not impressed

fact that there was some sort of basketball tournament and the kids in the hotel kept us up all night

you have a pool and kids swimming hut all windows are clear as day for anyone to see inside

the staff were all really helpful and nice. the woman at the bar was awesome.

the heated pool was just right for our daughter

loved the room service pizza!

staff on thursday night seemed put out by us but it was fine, i was in a rush anyway to get the kids in the pool

the pool is great for kids

screaming i m so drunk and the people at the front desk act like they knew nothing about it my kids couldn

told me the pool was open and when we get there o couldn t take my kids because it wasn

they do not view the cameras including the pool area where 15 year old kids were jumping in the pool splashing

kids enjoyed the pool

in the room saying she see 3 men and me going in the room when it was 2 my man and brother and 4 kids she never

natural view with huge swimming pool and playing with bunny at night along with kids

settle the matter and could not fall asleep cause people kept walking pass my room all night with kids crying

we arrived after 11:00 pm and i just wanted to get my kids to bed, yet we had to wait another 30 minutes because

stay place was very clean and the pool was open ud83eudd17so that was a+ in my book cause now my kids had

very noisy kids running in hallways at 12 at night loud talking all night

came in late we were up most of night listening to kids in hallway and doors open and close repeatedly

kids running up and down the hall late at night

kids in hallway and adults hanging out at night being

not be available and that was one of the main things we were looking forward to doing with our kids

kids still got wet, little cold, but it s winter time breakfast- eggs were burning in warmup

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

kids loved the pool!

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

after waiting for over 1 hour i rushed out the place because my kids were fighting in a local tournament and

the parking area is behind the hotel, not by the check in area

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

nice modern hotel. located near the centre, with parking. nice view of the river.

the drinks at the bar were way overpriced. i paid 3 + dollars for a perrier

kids and adults running and screaming through hallways into the middle of the night

hotel didn't have extra pillows which we needed to prevent young kids from falling off bed

and the hotel couldn't help us but they decided to put little kids next to us and they were up until 2 am

the pool was amazing!! and the room space was out of this world

due to a storm that came thru that day there was limited parking.

my kids like the breakfast.

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

disappointed group of kids

it would have been to get a drink in the evening but the bar upend only opens in the morning we were told

love staying at this hotel however it states that there s a game room, a pool and a spa, however, there is no

staff was great, courteous and respectful even to my kids

my kids loved the pool

ended up having to pay more for a presidential suite to fit my kids and husband

parking was tough because of an evening event but it cleared out later that night

have like pool/gym to be open, but with covid, actually ok it was appropriately closed

breakfast

great breakfast , comfortable bed, and the cleanest motel i have ever experienced

was disappointed that there was no breakfast for my stay

i love the pool and breakfast. staff was helpful and pleasant.

the breakfast wasn t great. stuff ran out quickly and there wasn t a great selection.

perfect for family and little kids vocation. room is stylish we were checked-in in 5 min

went to get our kids out of the house

tub plug to take a bath or bathe kids, the big square hole above the shower and how small the bathroom is

walking distance to huge shopping mall with lots for kids and adults to do

there and the 2nd night the pool was not even open due to a chemical imbalance, and the 3 young kids could not

but if you have kids, it looks like it would be a good activity for them

otherwise it was a good option for a lot of college student families who were there to get their kids

the people above us. they had kids and ran around.

loved that there was a waffle station so kids can make their own

breakfast was great the kids enjoyed it.

) they had coloring and activity pages for the kids to color

always screaming kids

not sure if this is common here but was the only negative and really not a bug deal as my kids slept soundly

clearly set up for kids (the oatmeal had chocolate chips and pineapple chunks to add, no nuts or granola)

the pool was everything and my grand-kids could not get enough

to fix it, no housekeeping the whole time we stayed, hot tub jets were broke so they call it a kids pool now,

kids running in hallway and yelling

kids playing in the parking lot was a bit scary

didn't work - bathtub had a constant drip and loud kids playing in hall for quite some time

good location close to everything main entrance needs updating parking lot confusing

they never added any cleaning soloution in the pool so all the kids were sick the next day

also kids running around halls and making

the staff was friendly, the rooms spacious and the kids loved the indoor pool

we had kids with us and there was no kid friendly cereals

could have had some juice for kids. but it was good.

was a little bit noisy on my floor, kids running in the hallway

and lastly, the indoor pool was pretty chilly for a heated pool

tell you room service every-other day

clean, great gym, safe well lit parking lot.

rooms and bathrooms, friendly staff, private and quiet area for working on your ipad, coffee and wifi

i thought there would have at least been yogurt and cereal options for the kids

running and screaming kids in a hallway during an hour 9-10pm

they treat you like family and are very pet friendly

for the price, and the fact they include breakfast its a no brainer

pool is in ad pics only booked cause wanted a pool very disappointed when arrived with no pool on

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

the kids loved the pool and basketball court

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

breakfast was hearty and very enjoyable

pool hot tub clean room everything you need to cook a meal and be comfortable

my kids swam for hours! mom was a happy woman. they fell asleep right away!

beds were very comfortable. rooms were clean. pool was great size for kids. breakfast was good.

everything was great the kids had a blast, maybe with our next trip the hot tub will be working.

the children were running wild and it seemed that they expected the hotel staff to babysit the kids

kids loved the pool

two kids it was impossible to sleep, the sofa was not ready and was really not comfortable

very cozy and awesome breakfast.

i asked breakfast cold me ask go to places for warm

as i needed to get sleep); room was not cleaned properly (there were still artificial flower petals under bed

i asked breakfast cold me ask go to places for warm

use this hotel as a half-way point on our way to visit kids in college

our kids enjoyed the pool, which, was why we chose to stay here

room service was great!

our kids enjoyed the pool, which, was why we chose to stay here

parking

seemed like a homeless shelters kids in a room next to ours who kept yelling pass midnight

they came in at 00:45 with the kids playing with our door knob and laughing and running around in the room

the breakfast had good choices for both adults and kids

pool for kids

there was a whole family reunion staying there and the kids kept me up the entire night running and screaming

desk was not forthcoming with info that would have made our stay more pleasant, like having a shuttle

the hotel also had a very clean and quiet gym

loved the room service

was no breakfast available, except for room service with an added fee

room service did not answer phone in morning

friendly, helpful staff! kids loved the pool. excellent location.

bathroom was dirty the room need to be dust dust is coming down out of the ceiling on my kids so i leave before

we were placed in a room that conjoins with the room next door, and we could hear kids screaming through bath

we were not told the pool was under construction so the kids didn't have anything to do

the housekeeper woman was so friendly to our kids they loved her

the breakfast

the following morning in the hotel breakfast area we were received with a big smile and hello by tina

front desk staff was very friendly, and the breakfast was exceptional

wifi extremely slow.

pleased with cookies @desk & variety of items at complementary breakfast

and i booked a month in advance they did give me two rooms same price but wat if i brought kids i didn't get a

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

the ppl/kids playing tag all hours of the night

amenities were great, including the gym and the pool

decent breakfast,coffee not bad either

the adjoining rooms were perfect for adults and kids to have their own spaces

clean and friendly staff bedroom good breakfast afterwards before we left

lots of variety for breakfast, staff were great, room was perfect

of parking but that was due to snow and others not knowing how to park

the parking lot was too small

breakfast menu for kids not so great. for me was good

super clean! comfortable. nice pool. helpful, friendly employees

i had to drive 28 mins to a laundry mat

excellent location by the casino

i was concerned when i realized the hotel was located essentially at a casino complex but it is located far

there were cobwebs all over the walls to the point my kids thought we were in a haunted house

the room was quiet - a huge plus given we had 2 small kids - and while our

our wifi never worked on our room.

very spacious

we stayed in king suite with spa tub

we also had the misfortune of having a family with very young kids right over head

the room was beautiful, clean and spacious, plenty of towels for myself and my 3 kids.

clean fresh new pool

a hot tub would be a nice addition to the pool room.

with so few guests there, i feel like it could have been open for time slots like the pool

kids enjoyed the pool, spacious room, comfortable beds & good breakfast!

hotel was very clean and the kids loved swimming in the pool

ups making out in front of kids in the pool

group of people staying around us was kind of rowdy, and the kids in the pool where not well supervised and very

no hot breakfast and restaurant closed on weekends

fighting in the hallways, kids screaming and running around, room not as advertised

from time to time kids running directly upstairs

the wardrobe smelled like rotten food and kids were running through the halls until 10pm

parking lot and about 10 bed mattress and ac / heating units in parking lot and lots of mud at our

booked a smoking room and were told that s not what she had in computer i showed her my booking and she

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

the pool was clean and heated for the kids and they had a great time

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep

the pool was closed so it was a bit disappointing for our kids

the noise from kids running in the hallway ended after midnight, which made it uncomfortable to sleep

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

is the fifth time we've stayed here; it's conveniently close to our kids when we come to visit

rooms and common areas are clean and in good shape, good breakfast, attentive staff, pool for the kids - one of

everything we needed and the kids loved the pool

stay at this hotel every time we come to visit our kids

really gross to have all those un-showered adults and many kids in there

first room was a smoking room,half the lights didnt work and shower didnt work either

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

didn t think to ask for a non smoking room

people were siting next to my room door smoking and laughing with loud music

asked for a non-smoking room and got a smoking one

we asked for a new beddings to make sure we are using a new one since our kids have a very sensitive skin

kids loved the pool

ended up with a room on the first floor which was a must with little kids since they love to jump and run around

indoor pool for kids and nice breakfast in the morning.

amount of kids in the pool / hot tub until it closed

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

my kids are terrified to stay in a hotel now

were a bunch of kids running and screaming in the hallway up until midnight

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

good parking spot was great

kids loved it here they are very kid friendly my 11yr old choose this hotel cause he wanted to get

friendly staff, clean rooms and nice variety for breakfast.

location, accommodations, pet friendly, breakfast choices, outstanding staff!!

wifi

good breakfast options

hotel caters to sports teams for high school kids

breakfast is delicious and convienant for the kids

the kids really enjoyed the pool

how hot the pool room was if you weren t swimming and watching kids swim

the only available seats left (it was at the bar, in the morning - they had signs posted that no kids are allowed