our kids enjoyed the pool, which, was why we chose to stay here

use this hotel as a half-way point on our way to visit kids in college

wonderful pool and spa

there is a restaurant, bank atm,starbucks and gym on the premise

parking was hard to find and one room key did not work so we had troube working the elevators

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

disappointed group of kids

my kids like the breakfast.

parking and cleanliness

parking a bit crampped

and the hotel couldn't help us but they decided to put little kids next to us and they were up until 2 am

kids and adults running and screaming through hallways into the middle of the night

hotel didn't have extra pillows which we needed to prevent young kids from falling off bed

the pool closing early

coming home late night, there was no parking

the ppl/kids playing tag all hours of the night

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

and i booked a month in advance they did give me two rooms same price but wat if i brought kids i didn't get a

musty, but, the breakfast was excellent, water was hot, plenty of dishes and storage in the kitchen

love to have kitchen in room.

wonderfully helpful, enthusiastic staff, from the shuttle driver to the reception desk to housekeeping

from the moment i rang to book the restaurant before i arrived, to the staff offering a shuttle from the train

room service was really good

free shuttle bus to anywhere in the city and free collection from anywhere

convenient shuttle service and exceptional staff

pool for kids

were a very large group of teenage kids who were loud and abnoxious on our third night and woke us up

we were finally accommodated, but it took close to an hour after 4 hour drive with kids

my kids just wish there was a pool

good with late night booking safe for my kids

never told us the pool was closed we had 3 kids crying over a hour about it honestly won t ever go

i can t believe,my kids found opened condoms on the window

someone was wandering with kids music on their phone most of the night

the housekeeper woman was so friendly to our kids they loved her

this is an essential item when you have kids that are dependent on late night snacking

two kids it was impossible to sleep, the sofa was not ready and was really not comfortable

cleanness friendly breakfast was excellent n place nice n quiet.

only a long bar with only five selections of

as i needed to get sleep); room was not cleaned properly (there were still artificial flower petals under bed

pet friendly also a plus

was unable to even log in to the free wifi due to a system malfunction it had poor signal strength so it probably

wifi didn't work in my room

front desk staff was very friendly, and the breakfast was exceptional

you have to do your own laundry/ delivery pick-ups

very clean, bed comfortable. good location and decent wifi. good shower pressure.

kids still got wet, little cold, but it s winter time breakfast- eggs were burning in warmup

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

kids loved the pool!

not be available and that was one of the main things we were looking forward to doing with our kids

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

otherwise it was a good option for a lot of college student families who were there to get their kids

traveled with our young kids

is basic, enough for kids to have fun, but it's small and shallow, so no good for an adult workout

was clean, comfortable, the pool was a nice feature and my kids loved it

breakfast was great the kids enjoyed it.

the adjoining rooms were perfect for adults and kids to have their own spaces

breakfast was great and there were many options

good value - friendly staffs - clean & comfortable - good location - breakfast included - room is new (likely

we went there for the ny bar exam and you could walk to the venue in 10 minutes

breakfast but great location

very noisy kids running in hallways at 12 at night loud talking all night

kids in hallway and adults hanging out at night being

stay place was very clean and the pool was open ud83eudd17so that was a+ in my book cause now my kids had

was super happy they allowed my entire family in one room as my kids are way too young to stay alone or separate

the pool is small but my kids enjoy it nonetheless, they were the only one swimming when we were there

the room was beautiful, clean and spacious, plenty of towels for myself and my 3 kids.

we also had the misfortune of having a family with very young kids right over head

the outdoor dining/ fireplace are was super cozy and the gym was impressive

very good wifi

with so few guests there, i feel like it could have been open for time slots like the pool

fact that there was some sort of basketball tournament and the kids in the hotel kept us up all night

you have a pool and kids swimming hut all windows are clear as day for anyone to see inside

the indoor pool being in use

parking

the staff was extremely pleasant, without exception, it's always nice to have free parking, and the breakfasts

kids

the kids noticed this (and the police presence) and were not impressed

they allowed us to change our arrival date at no charge and gave us a poolside room for the kids

of kids running unsupervised and bathroom a bit cramped but overall good value for price and location

always stay here when i come in from nc to spend time with the kids an grands

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

it is very hazardous especially travelling with kids

the pool was heated and easy to get into with the kids

breakfast was included, which was a big plus

disappointed the pool was closed

no channels for the kids

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with

one of my kids slept in his car the first night because the mattress was severely stained, no discount

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their

awesome breakfast, pool and the mini market by the front desk.

clean. spacious. easy parking. kitchen. good shower.

the pool was also clean and warm

the free breakfast was good too

breakfast

lots of kids roaming the halls making noise. local hockey tournament.

my kids would have liked a comforter or quilt

pool, breakfast, parking, bar everything i need right there

room was way nicer than expected and the breakfast was great

new and modern feel well designed living space with mini kitchen that was well stocked with essential tools

bed comfortable and kids enjoyed the pool

if if had another day i would have stayed again just to let the kids swim and play

the only thing that made me uncomfortable was there were so many kids occupying the pool that there was an

clean, great staff, and the kids loved the pool

the kids running around the hallway

my kids were extremely upset the pool was closed

bar soap for bathroom sink, bartender service lacking - too busy talking to friends and seemed put

there was no complimentary breakfast for what i paid and the pool was broken

plan ahead iand reserve if planning early morning shuttle ride to airport

also, the bar food was excellent the night of our stay and the bar personnel were very friendly

kids were shivering

i had to clean out old food from the cabinets in our kids room and i had to get the hotel maintenance

very good for the kids

went to get our kids out of the house

tub plug to take a bath or bathe kids, the big square hole above the shower and how small the bathroom is

the pool was everything and my grand-kids could not get enough

staff were friendly and offered lots of information. kids loved the pool. room was spotless.

room change to a suite better suited for two adults and tw0 kids under age 5

of family's showed up with lots of kids

game room was a plus for the kids

group of people staying around us was kind of rowdy, and the kids in the pool where not well supervised and very

hotel was very clean and the kids loved swimming in the pool

ups making out in front of kids in the pool

kids enjoyed the pool, spacious room, comfortable beds & good breakfast!

gym on one of the picture frames in bathroom

kids trying to make echo sounds, banquet tables being set up, brunches etc

were kids running in the halls periodically all night, and pounding on the doors of my and other guests'

the kids were excited to swim in the pool and it was very dirty so i didn't let them go in

had a big group of kids staying that were loud in the hallway.

arrived we had to ask for breakfast vouchers and got only 2 adult meals without 2 meals for our kids

in the room saying she see 3 men and me going in the room when it was 2 my man and brother and 4 kids she never

natural view with huge swimming pool and playing with bunny at night along with kids

settle the matter and could not fall asleep cause people kept walking pass my room all night with kids crying

bathroom was not 100% clean, bathtub drain did not function (making it a challenge to bathe the kids) and the

kids enjoyed the pool

the pool is great for kids

they do not view the cameras including the pool area where 15 year old kids were jumping in the pool splashing

staff on thursday night seemed put out by us but it was fine, i was in a rush anyway to get the kids in the pool

dirty and the room could have been cleaned skittle better there were many stains but over all the kids had a

screaming i m so drunk and the people at the front desk act like they knew nothing about it my kids couldn

from time to time kids running directly upstairs

fighting in the hallways, kids screaming and running around, room not as advertised

the wardrobe smelled like rotten food and kids were running through the halls until 10pm

parking

was a moderate price suite it is a mid range hotel as long as you stay in the non smoking

spa bath

the room was clean, fully stocked with supplies, free wifi, cable, phone, also complimentary breakfast in the

they seemed nice enough but they were having bbqs in the parking lot and sat up talking all night

very kind staff, spa tub was absolutely amazing. also wonderful diner near area.

oh , laundry facility on site next to the ice machine

kids running up and down the hallway in the floor above me

kids were running in the hallway at 10 pm.

great pool for kids and adults too, excellent location to get to saratoga without the hefty price tag

the lobby (my kids would have loved it)

he also told my kids that they could only have one hot chocolate and to stop wasting it

that made me mad cause my kids wanted to go swimming

although my kids usually love the pool most, i think we really enjoyed the lobby as well sitting by the fire,

understand that the hotel may not have been intended for kids so much, but my kids loved it

but having shuttle access to downtown albany would make it ideal

free parking. 5 minutes form the albany airport.

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

the pool was clean and heated for the kids and they had a great time

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

the parking lot was cluttered with construction materials, and we paid over $300 a night for this

it was under construction and i had read that they were working on the pool and the exercise area, but i had

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

the noise from kids running in the hallway ended after midnight, which made it uncomfortable to sleep

the pool was closed so it was a bit disappointing for our kids

we were pleased with the location. the staff, breakfast, and room comfort.

i couldn t because they said there was a noise complaint my kids weren t being loud we were actually pretty

continental breakfast consisted of 2 kids of cereal, bananas, pitcher of juice

i like everything nice parking

accesible from the northway,quite,parking was easy ,clean,affordable and to top it off there was a denny's

only to 5 minutes later yell down parking lot at use that he made a mistake and we could stay

quiet hotel with a good breakfast in light of covid

pet fee is very high

then asked for full room service, they said yes

breakfast was great the sausages were delicious but there was only one waffle maker and it wasn't

car noise right outside window of parking lot.

room was way too hectic to eat in there-- nowhere to sit, kids running everywhere and screaming

the pool to small water cold not fun for thd kids to swim

celine did an excellent job cleaning the tub. my kids loved it greatly.

spa rooms are perfect for a parents get-a-way from the kids

the pool hours were long for the kids & the breakfast was

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

didn t think to ask for a non smoking room

asked for a non-smoking room and got a smoking one

people were siting next to my room door smoking and laughing with loud music

after waiting for over 1 hour i rushed out the place because my kids were fighting in a local tournament and

nice new facility. on the water. bar and lounge area nice for evening work or relaxing.

gym for my 17-year-old son to use was appreciated

hotel parking lot was free

stayed at courtyard by marriott, troy, ny while taking the ny bar exam, and it was the perfect choice

noisy kids running up and down the hallways til midnight

and the best was the breakfast the next morning, my kids loved the fresh waffles

kids loved the variety for breakfast, it was easy for them to select something

second surface that could be used as table with two additional seats is handy when traveling with kids

free breakfast, nice room, ample free parking, and convenient location.

kids running halls until 12pm called front desk at 1030 to complain but nothing was done

some monitoring of the pool that got a little out of hand with unsupervised kids

my kids enjoyed the pool

asked the front desk for extra blankets since i had my family with me and the kids slept on the couch

stay, kids were able to use the pool which was a huge plus

staff was great, courteous and respectful even to my kids

ended up having to pay more for a presidential suite to fit my kids and husband

my kids loved the pool

we were with family for a funeral, the staff was very great and allowed a late check out.

parking was good, check in was easy and smooth, staff was nice.

indoor pool for kids and nice breakfast in the morning.

amount of kids in the pool / hot tub until it closed

ended up with a room on the first floor which was a must with little kids since they love to jump and run around

we asked for a new beddings to make sure we are using a new one since our kids have a very sensitive skin

kids loved the pool

the room was quiet - a huge plus given we had 2 small kids - and while our

there were cobwebs all over the walls to the point my kids thought we were in a haunted house

clean and very comfortable. spa tub. we stay here every time we go to new york

the spa tub was awesome

the entrance to the parking lot was pretty bad

breakfast menu for kids not so great. for me was good

trolley to the casino,

the location to the casino and other spots in the city.

no bar on site.

open the pool already

to fix it, no housekeeping the whole time we stayed, hot tub jets were broke so they call it a kids pool now,

didn't work - bathtub had a constant drip and loud kids playing in hall for quite some time

kids running in hallway and yelling

kids playing in the parking lot was a bit scary

pool was still closed for repairs and the pancake hot breakfast was not offered (machine was

could have had some juice for kids. but it was good.

was nice except that when i went in to go back to my room there was bunch of young kids at the main lobby making

they never added any cleaning soloution in the pool so all the kids were sick the next day

kids were excited to use the pool but were disappointed when it was cold

also kids running around halls and making

was a little bit noisy on my floor, kids running in the hallway

pool area wasn t very clean, and water wasn t warmed

the pool pump was broken so we were unable to use the swimming pool.

i wish the restaurant was open later at least for room service. the shower was so dumb.

quite close to stores and free parking

running and screaming kids in a hallway during an hour 9-10pm

i thought there would have at least been yogurt and cereal options for the kids

pet friendly, better than most options in this price category.

pet friendly but very quiet no pool no deck for smoking a cigar

my dogs are my children and have to stay at the pet lodge while i work

the kids loved the pool and basketball court

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

did not eat breakfast.

even the woman at breakfast was cheerful and helpful

my kids loved the indoor heated pool and jacuzzi

everything was great the kids had a blast, maybe with our next trip the hot tub will be working.

my kids swam for hours! mom was a happy woman. they fell asleep right away!

the children were running wild and it seemed that they expected the hotel staff to babysit the kids

kids loved pool and jacuzzi

rooms and common areas are clean and in good shape, good breakfast, attentive staff, pool for the kids - one of

was wonderful and the kids absolutely loved the heated pool and hot tub

the kids loved the pool and hot tub and i loved the gym

two rooms, one for my mother-in-law; came into town for thanksgiving with my daughter and kids

so neither my kids or us stay there for too