to the restaurant with esplanade we had kids noise until close to 2 am and we couldn't shut the window because

there was no wifi in the rooms. other than that no other issues

the bar is very eclectic and brimming with character

is no dedicated parking for the hotel, but there is plenty of free parking available in the immediate area

location for travelling to ferry ports with good access from motorway, easy secure parking in front of hotel

wifi good

went out of his way to make sure i could access wifi, thanks for your extra support

wifi very strong

friendly and helpful staff, lovely clean apartment, secure parking

went to burgos by car and the parking was full on our return

our apartment had a nice view over fields easy street parking

to get to, very quiet, secured parking, good value for money, second i stayed the apartment would be my top

parking, wifi.

been here it s very convenient on the cross spain route clean comfortable and nice easy snack bar at reasonable

the room was very comfortable the staff very pleasant and he s got a nice bar and restaurant

the staff were very helpful, the room was good, the food in the bar was excellent.

wifi good

we didn't want to go down for dinner so we found the hotel room service menu and chose a

staff during the check-in where only because we had two kids they made all the pressure to upgrade to a suite

and polite and there is a nice playground which makes your life a bit easier when you have kids

t greet me, and started to making trouble with checkin in, we are family of two adults and three kids, and i

used for big parties local people taking up all the parking spaces and very noisy everywhere and kids running

ate in the bar cafeteria

easy access and parking. kids playground.

a cycle lane leading rom hotel yo town was fantastic as we have kids with us so very safe

with 3 kids trying to sleep, it was not a nice experience

location was very good, since we were just passing by. had a good inside park for kids to play.

the kids play of their associated restaurant is great

pool was very nice and big enough to actually swim in it in the morning, when there were yet no kids

the kids loved the pool after riding in a car all day

ready to accommodate whole family(2 adults + 2 kids) with beds ready, linen, towels,amenities

example breakfast 15 euros per adult and and kids (mine were 4 and 6) pay 10 euros

our kids also

pedestrian area so perfect for kids

no laundry

was located right next to the main cathedral and was very close to many shops, restaurants and laundry facilities

does it really take 24 hours to do laundry at the price of 30 euros?

the wifi was very good acorrding to my son who watched lots of videos on youtube

apart from that, supernice rooms, a very pleasant bar for late-night reading, and an amazing breakfast

great location, room spacious and good wifi

also, it would have been nice to have the bar open more hours

wifi fast

the bathroom is well equipped and designed, with places to hang my laundry

breakfast hall was super noisy with kids all over

something i have never seen was the breakfast table for little kids

setting, very comfortable beds, spacious room, great shower, good room service menu and very reasonable cost

gym facilities weren't great.

they would not let you get your laundry done on a weekend

it was convenient to the camino, laundry was cheap, and the breakfast was good.

wifi was ok

advertised laundry facilities but when i asked they said no the didn t have it

location, elevator, very good breakfast for god price, laundry services

location, comfortable room and bathroom, elevator, breakfast at a reasonable fee, laundry

of everything, and lots of restaurants and coffee shops around, no access to cars around so kids can run around

access, service, duplex twin room with enough space, kids slept downstairs, parents upstairs

good location, laundry service, good air conditioning, helpful staff.

room was big and convenient (looked like two rooms) they offered a welcome drink in the external bar (we did

however, as a hotel guest i could not register for the diner and no room service was available

we have inter communicated rooms so very convenient for our family of 2+ 2 kids

iffy wifi

bed was comfy. wifi worked ok. breakfast good with good selection should you want it.

level 9, the room was comfortable and spacious if a little dated, the staff were friendly and the wifi

wifi was not always available in room but staff did inform us if problems they were having with it

there was a noisy group of school kids on my floor, but that wasn't the fault of the hotel.

the area is a bit loud but the apartment was really nice so we had a good night with the kids

very pet and kid friendly, great location and extremely clean - impeccable

the wifi was very poor in the rooms. i had to sit in the hallway to get good reception.

they were accommodating of a late check out, and had ice packs for an injury to borrow

staff was amazing, we had four little kids and they were great to them, got us all rooms in same corridor, made

tried to get ice for the room for a pre dinner drink and was told no ice until bar opens at 8pm!

fabulous location close to old town , supermarket and laundry

so was the bar and room service

bar and bar staff

not very good if it is raining or with kids and luggage

pet friendly in the center of the city

no wifi available, even though it was announced on booking

the location is amazing, the room is clean and has the breakfast in time and is good and the bed

to be charged an extra for bringing a pet without receiving any additional services for it.

noise in the street from kids reving up at night on both nights (keep those earplugs near you)

there is a carpet on the floor, so you do not hear the frantic jumping of unattended kids in the hallway

good choice at breakfast - real coffee from the bar

they also don t have laundry facilities and you have to go on a 10ish minute walk to the closest laundromat

free wifi internet worked well the breakfastbuffet was good with good choices but

had a family suite for the kids

pet friendly. clean, comfortable and welcoming.

have recently adopted a cat and i've never had to look for a pet friendly hotel until now

near to the centre and pet friendly.

we were very well received with our dog, took care to leave the room prepared for the stay of a pet with a

gave us a very nice room were we could easily accommodate the extra bed and cot for the kids

kids were running around the stairwell screaming all afternoon

view from my kids room the snow falling on 21/12/2025 the amplified mirror in the toilet

service at the bar was outstanding.

30pm and there was no room service either

even the small kids roll straight to the middle

the smart tv didn t work and i had to extract the wifi password to connect the tv to the internet

restaurant was quiet, eating in bar had more atmosphere

nice swimming pool

it would be perfect if a small spa sauna steam and massage existed

beautiful property. best to leave car at hotel and taxi to the center of town. limited parking.

as backpackers on the camino de santiago this stay was luxury, but we the laundry bill was very expensive for

family room was good for two adults and two kids

nothing all was good restaurant bar downstairs very convenient.

tried food at the bar that was part of the hotel and i am pretty sure it made me sick

wifi good location easy 5 to 10 min walk to cathedral and all main areas

not fault the hotel or staff, but when i booked i was under the impression that there was free wifi and parking

i didn't complain at the time as we arrived very late, around 23:00, had kids to feed and just wanted to sleep

the room was huge and with a separate room for a second tv where the kids stayed and relaxed while us parents

kids liked their bunkbeds

excellent wine bar with access from reception area

pet friendly stop over from santander to valencia

walk into old town easily, about 20minutes. good wifi. good breakfast. comfortable room

breakfast, laundry room, clean.

room at a bath and free laundry wish was helpful.

wifi signal a bit weak, but, who cares

wifi was intermittent

more like a 2/3 stars than a 4 wifi terrible

room service. couldn t order dinner until 8:30pm, late when you are starving.

room service very helpful very nice bathroom

restaurant closed at 8pm which i feel is too early but room service available until 11pm

covid measures in place, room service was ordered in from an outside source

liked it very much found it hard to access the car at night as i needed something for the kids.

great quality food and drinks, amazing kids area, great customer service!

location to visit places around burgos, family room with some privacy for kids / parents, surprisingly good

travelled with our kids, 4 and 2 yrs old, and the indoors playground was amazing for them

kids, kids everywhere, kids party in progress. smell of drains in bedroom

ve always had good wifi access in the hotel but, this time, we were in the room furthest away from all other

no bar fridge for cold water but staff happy to provide ice in glasses

the wifi was good in the room

were not offered any wifi password

nice atmosphere, secure parking, good food at an affordable price. pet friendly.

comfortable bed, and vg wifi

the possibility to chose, the staff was nice and was able to accommodate our kids.

the retain price quality is great, the rooms are big and comfortable, free parking, kids playground , cafe and

cheap, clean, no frills hotel which is pet friendly

secure parking and a nice friendly bar where a super beer went down a treat after a long day's drive

to find, nice bar and excellent restaurant

parking is inside the walls and therefore secure

recommend to anyone who wants secure parking behind a high wall and security gate

secure parking

free laundry

lots of nice perks including access to laundry at no extra charge