to get to, very quiet, secured parking, good value for money, second i stayed the apartment would be my top

bed, clean and spacious, perfect shower beautifully, beautifully lit and decorated, all the kitchen utensils to

the area was quite,facilities for children like the kitchen appliances.

bar and tapas / snacks in village

and clean, very quiet location, spacious room, comfortable beds, mini kitchen, easy to find just off ring

used for big parties local people taking up all the parking spaces and very noisy everywhere and kids running

staff during the check-in where only because we had two kids they made all the pressure to upgrade to a suite

t greet me, and started to making trouble with checkin in, we are family of two adults and three kids, and i

and polite and there is a nice playground which makes your life a bit easier when you have kids

staff were excellent and the cafe was great. we used room service, which was excellent.

a cycle lane leading rom hotel yo town was fantastic as we have kids with us so very safe

with 3 kids trying to sleep, it was not a nice experience

location was very good, since we were just passing by. had a good inside park for kids to play.

a bit noisy at first as they were families with young kids. once they settled down it was fine.

the hotel is under renovation, i hope there will be an indoor playground for small kids.

had a family suite for the kids

good tapas bar and supermarket very close

busy road no bar open

the bar was disappointing. no red wine.

not aware that there would be a parking and pet charge until checkout has the response in the confirmation email

wifi good

went out of his way to make sure i could access wifi, thanks for your extra support

wifi very strong

our kids also

example breakfast 15 euros per adult and and kids (mine were 4 and 6) pay 10 euros

ready to accommodate whole family(2 adults + 2 kids) with beds ready, linen, towels,amenities

pool was very nice and big enough to actually swim in it in the morning, when there were yet no kids

the kids loved the pool after riding in a car all day

access, service, duplex twin room with enough space, kids slept downstairs, parents upstairs

of everything, and lots of restaurants and coffee shops around, no access to cars around so kids can run around

large bathroom, everything clean, good wifi

wifi connection was always interrupted

finally we ordered room service and it took one hour when they told 15m

kids liked their bunkbeds

the room was huge and with a separate room for a second tv where the kids stayed and relaxed while us parents

i didn't complain at the time as we arrived very late, around 23:00, had kids to feed and just wanted to sleep

were friendly, location was great only a short walk to the main tapas and bar area

need more attention to detail in the cleaning and better wifi

there was a noisy group of school kids on my floor, but that wasn't the fault of the hotel.

the area is a bit loud but the apartment was really nice so we had a good night with the kids

the wifi was very poor in the rooms. i had to sit in the hallway to get good reception.

wifi was slow or not available

comfortable, clean, centrally located and pet friendly

not very good if it is raining or with kids and luggage

to be charged an extra for bringing a pet without receiving any additional services for it.

no wifi available, even though it was announced on booking

the location is amazing, the room is clean and has the breakfast in time and is good and the bed

wifi didn't work very well

pedestrian area so perfect for kids

does it really take 24 hours to do laundry at the price of 30 euros?

it smelled like the laundry had been left in the wash too long before drying

good wifi

was located right next to the main cathedral and was very close to many shops, restaurants and laundry facilities

friendly staff, laundry service was key!! everything clean, perfect location!

the alda chain needs to put a password on their wifi and make it more straightforward to use

location, comfortable room and bathroom, elevator, breakfast at a reasonable fee, laundry

it was convenient to the camino, laundry was cheap, and the breakfast was good.

advertised laundry facilities but when i asked they said no the didn t have it

there is a carpet on the floor, so you do not hear the frantic jumping of unattended kids in the hallway

noise in the street from kids reving up at night on both nights (keep those earplugs near you)

free wifi internet worked well the breakfastbuffet was good with good choices but

no restaurant. wifi connection poor.

wifi not very reliable.

wifi fast

on the night we were in the hotel bar we had to wait for an employee to appear to serve us

great location, room spacious and good wifi

late afternoon we waited over 10 minutes for a receptionist to appear and, despite going to the bar and the

the room service had very few

something i have never seen was the breakfast table for little kids

breakfast hall was super noisy with kids all over

pet cost is 35 additional per pet

nothing except bar and restaurant closed

we ordered room service only after we were told to look for the qr code in the room for the menu (not at all

even the small kids roll straight to the middle

the smart tv didn t work and i had to extract the wifi password to connect the tv to the internet

no bar fridge for cold water but staff happy to provide ice in glasses

were not offered any wifi password

get place to stay with your pet

amazing because they host pets without any problem

the daytime bar with food is good, as can come back early for a drink and snack

gave us a very nice room were we could easily accommodate the extra bed and cot for the kids

view from my kids room the snow falling on 21/12/2025 the amplified mirror in the toilet

kids were running around the stairwell screaming all afternoon

bed was not particularly comfortable, sink didn't drain well. gym machines not in good repair.

modern, clean and comfortable bed. parking including ev charger.

family room was good for two adults and two kids

the rooms were clean, the staff were friendly and helpful, wifi was good, the room was quite big

wifi good location easy 5 to 10 min walk to cathedral and all main areas

poor wifi. needed to be near reception for it to work.

clean, bar right in lobby, just across bridge from center

staff was amazing, we had four little kids and they were great to them, got us all rooms in same corridor, made

bar closed after lunch until dinner

fabulous location close to old town , supermarket and laundry

the bar hours were not accommodating to pre dinner cocktails

so was the bar and room service

room service. couldn t order dinner until 8:30pm, late when you are starving.

- wear and tear all over the place - floor was damaged - big crack between door and door frame - wifi was so

no 24h room service

the views were incredible and the room service options were amazing

restaurant closed at 8pm which i feel is too early but room service available until 11pm

we have inter communicated rooms so very convenient for our family of 2+ 2 kids

wifi was dire

bed was comfy. wifi worked ok. breakfast good with good selection should you want it.

very good wifi

the room was clean and comfortable, with free wifi

very poor wifi

great wifi

wifi good

breakfast, laundry room, clean.

walk into old town easily, about 20minutes. good wifi. good breakfast. comfortable room

to the restaurant with esplanade we had kids noise until close to 2 am and we couldn't shut the window because

cleanliness, easy parking, helpful staff, good location for stopover to santander ferry.

on el camino, providing both evening and morning mesl service, plus excellent facilities for laundry

staff, room,bed, and wifi were all excellent

the bar is very eclectic and brimming with character

beautiful property. best to leave car at hotel and taxi to the center of town. limited parking.

charming & delicious restaurant, bar and cafe

room service breakfast was not good value or even good quality

parking notice on car.

valet parking - secure

ideal for overnight stop on way to ferry menu diario excellent value and breakfast ok also a bar serving

friendly staff at reception and restaurant but bar staff a bit abrupt

the room was very comfortable the staff very pleasant and he s got a nice bar and restaurant

wifi. there simply was none that i could connect to.

bar for a coffee or drink

comfortable bed, and vg wifi

the possibility to chose, the staff was nice and was able to accommodate our kids.

the retain price quality is great, the rooms are big and comfortable, free parking, kids playground , cafe and

the retain price quality is great, the rooms are big and comfortable, free parking, kids playground , cafe and

car parking is free and secured at night

large free car park, pet friendly, easy access from motorway. excellent value for money.

location to visit places around burgos, family room with some privacy for kids / parents, surprisingly good

very convenient for our trips. staff always helpful. kids area is fantastic.

kids loved the food and i had my favourite spanish dish, yum

great quality food and drinks, amazing kids area, great customer service!

travelled with our kids, 4 and 2 yrs old, and the indoors playground was amazing for them