not very good if it is raining or with kids and luggage

staff on arrival very unhelpful phone in the room did not work and the wifi code was wrong she gave me 3

location and nice bar especially for an early breakfast

really good buffet breakfast

abrupt staff not so pet friendly unaware of additional pet costs until we checked out unaware that there was

noise in the street from kids reving up at night on both nights (keep those earplugs near you)

there is a carpet on the floor, so you do not hear the frantic jumping of unattended kids in the hallway

the wifi worked even on the third

good choice at breakfast - real coffee from the bar

wifi not very reliable.

there was a noisy group of school kids on my floor, but that wasn't the fault of the hotel.

the area is a bit loud but the apartment was really nice so we had a good night with the kids

location with friendly efficient staff, pet friendly rooms that were exceptionally clean

also pet friendly which is a bonus

only criticism was that wifi was not available in rooms, only in lobby.

even the small kids roll straight to the middle

the smart tv didn t work and i had to extract the wifi password to connect the tv to the internet

gave us a very nice room were we could easily accommodate the extra bed and cot for the kids

view from my kids room the snow falling on 21/12/2025 the amplified mirror in the toilet

kids were running around the stairwell screaming all afternoon

gym was not well equipped just one basic equipment. breakfast buffet could offer more choice.

wifi: free and worked well from our room

had a family suite for the kids

not aware that there would be a parking and pet charge until checkout has the response in the confirmation email

busy road no bar open

good tapas bar and supermarket very close

pet friendly hotel, in a central area, comfortable rooms and very pleasant staff

access, service, duplex twin room with enough space, kids slept downstairs, parents upstairs

of everything, and lots of restaurants and coffee shops around, no access to cars around so kids can run around

a bit weird and lacked proper curtains (not sure the neighbors enjoyed watching us), food, we had room service

great bar

wifi unavailable in room (103) hotel did not respond to email prior to arrival

many bar around, included one

the alda chain needs to put a password on their wifi and make it more straightforward to use

advertised laundry facilities but when i asked they said no the didn t have it

location, comfortable room and bathroom, elevator, breakfast at a reasonable fee, laundry

friendly staff, laundry service was key!! everything clean, perfect location!

family room was good for two adults and two kids

poor wifi. needed to be near reception for it to work.

kettle we had to move to another room due to both of the beds squeaking otherwise it was ok wifi was

clean, bar right in lobby, just across bridge from center

the breakfast was better in the bar as in the restaurant (breakfast buffet)

i didn't complain at the time as we arrived very late, around 23:00, had kids to feed and just wanted to sleep

the room was huge and with a separate room for a second tv where the kids stayed and relaxed while us parents

kids liked their bunkbeds

clean cosy and wifi easy to find staff lovely and helpful.

walking distance to all main sites of burgos and nice bar right next door very well priced drinks

pedestrian area so perfect for kids

good wifi

excellent breakfast and good wifi

pedestrian area so perfect for kids

no laundry

breakfast hall was super noisy with kids all over

something i have never seen was the breakfast table for little kids

expensive for a pet

ordered room service, pricey but the food was well prepared and nice

setting, very comfortable beds, spacious room, great shower, good room service menu and very reasonable cost

late afternoon we waited over 10 minutes for a receptionist to appear and, despite going to the bar and the

also, it would have been nice to have the bar open more hours

wifi fast

the lounge bar also very pleasant and staff good

great location, room spacious and good wifi

staff was amazing, we had four little kids and they were great to them, got us all rooms in same corridor, made

allowed me to drop off my big luggage 2 weeks before the check in date and when i came back, even early check

the bar hours were not accommodating to pre dinner cocktails

bar closed after lunch until dinner

staff was amazing, we had four little kids and they were great to them, got us all rooms in same corridor, made

very clean, excellent facilities, the gym is definitely a bonus! we ll come back!

wifi signal a bit weak, but, who cares

great wifi

room at a bath and free laundry wish was helpful.

wifi good

the kids loved the pool after riding in a car all day

example breakfast 15 euros per adult and and kids (mine were 4 and 6) pay 10 euros

our kids also

ready to accommodate whole family(2 adults + 2 kids) with beds ready, linen, towels,amenities

pool was very nice and big enough to actually swim in it in the morning, when there were yet no kids

we have inter communicated rooms so very convenient for our family of 2+ 2 kids

bed was comfy. wifi worked ok. breakfast good with good selection should you want it.

the wifi was a bit slow but really, that's not a problem...

level 9, the room was comfortable and spacious if a little dated, the staff were friendly and the wifi

the room was clean and comfortable, with free wifi

the views were incredible and the room service options were amazing

it was smaller than expected, room service was closed and there was no coffee, getting in and out of the parking

room service very helpful very nice bathroom

covid measures in place, room service was ordered in from an outside source

no kettle in the room bar not open no restaurant menu in the room no drinks menu with the room service

nearby park good for those traveling with a pet

it was no problem having a pet

wifi was non-existent all over the hotel

pet friendly good location good facilities easy car parking

fab bar dog friendly location was ok will definitely return

went out of his way to make sure i could access wifi, thanks for your extra support

wifi very strong

wifi good

a cycle lane leading rom hotel yo town was fantastic as we have kids with us so very safe

location was very good, since we were just passing by. had a good inside park for kids to play.

the kids play of their associated restaurant is great

the hotel is under renovation, i hope there will be an indoor playground for small kids.

food, pizza chips burgers etc, in the middle was a soft play area which, of course, was full of kids

hotel is beautiful, the personnel is great and very attentive, the restaurant and the bar are nicely furnished

parking notice on car.

the bar menu could do with adding more international choices.

charming & delicious restaurant, bar and cafe

stay in an old castle, lovely helpful staff, secure underground parking, huge room, very peaceful, great food,

and polite and there is a nice playground which makes your life a bit easier when you have kids

used for big parties local people taking up all the parking spaces and very noisy everywhere and kids running

staff during the check-in where only because we had two kids they made all the pressure to upgrade to a suite

t greet me, and started to making trouble with checkin in, we are family of two adults and three kids, and i

also the wifi works very well, great for working

no wifi in rooms. aircon is a ceiling fan.

the room was very comfortable the staff very pleasant and he s got a nice bar and restaurant

been here it s very convenient on the cross spain route clean comfortable and nice easy snack bar at reasonable

wifi good

ideal for overnight stop on way to ferry menu diario excellent value and breakfast ok also a bar serving

one of the cheaper ones in the area. free locked parking space close by.

the property has no staff and checking in at a bar nearby was a little difficult to locate but once we were

always free parking place around

parking, wifi.

our apartment had a nice view over fields easy street parking

kids, kids everywhere, kids party in progress. smell of drains in bedroom

location to visit places around burgos, family room with some privacy for kids / parents, surprisingly good

travelled with our kids, 4 and 2 yrs old, and the indoors playground was amazing for them

kids loved the food and i had my favourite spanish dish, yum

great quality food and drinks, amazing kids area, great customer service!

comfortable bed, and vg wifi

the retain price quality is great, the rooms are big and comfortable, free parking, kids playground , cafe and

the possibility to chose, the staff was nice and was able to accommodate our kids.

also the wifi is fast and of high quality

secure parking and a nice friendly bar where a super beer went down a treat after a long day's drive

dog friendly and we were allowed to take our pet into the bar area where we could order restaurant food

to the restaurant with esplanade we had kids noise until close to 2 am and we couldn't shut the window because

particularly appreciative of the easy road access at tardajos and the abundant and problem-free parking in close

you can get your laundry done if you get in early enough

laundry posibilities

location for travelling to ferry ports with good access from motorway, easy secure parking in front of hotel