recommend to anyone who wants secure parking behind a high wall and security gate

outdoor laundry facility for those on camino

free laundry

a beautiful architectural work ideally integrated into the space of such an impressive castrojeriz with a

it does not feel like you re in spain, you would be at any luxury spa in the world, the effect is that great

the room was very comfortable the staff very pleasant and he s got a nice bar and restaurant

food available after 8pm either at the bar or in the restaurant

we didn't want to go down for dinner so we found the hotel room service menu and chose a

plenty of parking, and good wifi

no wifi in rooms. aircon is a ceiling fan.

wifi good

went out of his way to make sure i could access wifi, thanks for your extra support

wifi very strong

and polite and there is a nice playground which makes your life a bit easier when you have kids

t greet me, and started to making trouble with checkin in, we are family of two adults and three kids, and i

staff during the check-in where only because we had two kids they made all the pressure to upgrade to a suite

used for big parties local people taking up all the parking spaces and very noisy everywhere and kids running

staff were excellent and the cafe was great. we used room service, which was excellent.

ready to accommodate whole family(2 adults + 2 kids) with beds ready, linen, towels,amenities

pool was very nice and big enough to actually swim in it in the morning, when there were yet no kids

the kids loved the pool after riding in a car all day

our kids also

example breakfast 15 euros per adult and and kids (mine were 4 and 6) pay 10 euros

valet parking - secure

charming & delicious restaurant, bar and cafe

hotel is beautiful, the personnel is great and very attentive, the restaurant and the bar are nicely furnished

fantastic indoor pool. wonderful staff. historic period and quality furnishings.

bar and restaurant were extremely busy during lunch and extremely deserted during dinner: not

the hotel is under renovation, i hope there will be an indoor playground for small kids.

with 3 kids trying to sleep, it was not a nice experience

a bit noisy at first as they were families with young kids. once they settled down it was fine.

a cycle lane leading rom hotel yo town was fantastic as we have kids with us so very safe

easy access and parking. kids playground.

pedestrian area so perfect for kids

it smelled like the laundry had been left in the wash too long before drying

the distance that i had to carry my suitcases the lack of laundry facilities on the site.

does it really take 24 hours to do laundry at the price of 30 euros?

old world charm with 21st-century comforts and wifi

the bar closed very early for this kind of hotel.

the bathroom is well equipped and designed, with places to hang my laundry

room service was prompt and nicely presented

the lounge bar also very pleasant and staff good

apart from that, supernice rooms, a very pleasant bar for late-night reading, and an amazing breakfast

breakfast hall was super noisy with kids all over

something i have never seen was the breakfast table for little kids

we didnt have time for the sauna or gym, but nice to know it was there

the bar area difficult to know the opening times and closed early for a hotel bar

advertised wifi was not operational in the room bbc world was offered on the television's menu, but did not

we have inter communicated rooms so very convenient for our family of 2+ 2 kids

iffy wifi

very good wifi

spooky underground parking poor wifi loose bed - moved around room elevator hammering noise

level 9, the room was comfortable and spacious if a little dated, the staff were friendly and the wifi

location, elevator, very good breakfast for god price, laundry services

it was convenient to the camino, laundry was cheap, and the breakfast was good.

the laundry was reasonable and so nice to have them fold and deliver

great location close to everything including camino friendly staff, laundry service.

many bar around, included one

access, service, duplex twin room with enough space, kids slept downstairs, parents upstairs

of everything, and lots of restaurants and coffee shops around, no access to cars around so kids can run around

sadly, room service was suspended for the night, which was quite disappointing

small bar area not often staffed while we were there

room was big and convenient (looked like two rooms) they offered a welcome drink in the external bar (we did

staff was amazing, we had four little kids and they were great to them, got us all rooms in same corridor, made

staff was amazing, we had four little kids and they were great to them, got us all rooms in same corridor, made

no bar or was closed, we couldn't understand the directions given by the reception staff

so was the bar and room service

fabulous location close to old town , supermarket and laundry

there was a noisy group of school kids on my floor, but that wasn't the fault of the hotel.

the area is a bit loud but the apartment was really nice so we had a good night with the kids

the wifi was very poor in the rooms. i had to sit in the hallway to get good reception.

location with friendly efficient staff, pet friendly rooms that were exceptionally clean

very pet and kid friendly, great location and extremely clean - impeccable

not very good if it is raining or with kids and luggage

the evening and kitchen staff were very busy and sometimes brisk

over and above help with directions on phone and kept the kitchen open for us to eat

croissant with confiture accompanied by a small orange juice and a coffee which we ate in the bar was

staff on arrival very unhelpful phone in the room did not work and the wifi code was wrong she gave me 3

noise in the street from kids reving up at night on both nights (keep those earplugs near you)

there is a carpet on the floor, so you do not hear the frantic jumping of unattended kids in the hallway

no fridge / drinking water in the room, no bar and no lounge

good choice at breakfast - real coffee from the bar

free wifi internet worked well the breakfastbuffet was good with good choices but

gave us a very nice room were we could easily accommodate the extra bed and cot for the kids

kids were running around the stairwell screaming all afternoon

view from my kids room the snow falling on 21/12/2025 the amplified mirror in the toilet

sky bar an 'interesting' experience in a thunderstorm

good wifi and decent tv

even the small kids roll straight to the middle

the smart tv didn t work and i had to extract the wifi password to connect the tv to the internet

had a family suite for the kids

wifi was weak but other facilities were good.

bed was really really comfy and wifi brilliant

the bar was disappointing. no red wine.

hotel cafe and bar only open till lunchtime

family room was good for two adults and two kids

the breakfast was better in the bar as in the restaurant (breakfast buffet)

the rooms were clean, the staff were friendly and helpful, wifi was good, the room was quite big

clean, bar right in lobby, just across bridge from center

nothing all was good restaurant bar downstairs very convenient.

kids liked their bunkbeds

i didn't complain at the time as we arrived very late, around 23:00, had kids to feed and just wanted to sleep

the room was huge and with a separate room for a second tv where the kids stayed and relaxed while us parents

however the bar staff were very good and the food was very good

location and the room service were great!

staff was very helpful with check in, allowing us to leave our backpacks prior to check in, laundry, finding

very poor wifi

room at a bath and free laundry wish was helpful.

breakfast, laundry room, clean.

wifi good

the views were incredible and the room service options were amazing

more like a 2/3 stars than a 4 wifi terrible

it was smaller than expected, room service was closed and there was no coffee, getting in and out of the parking

room service very helpful very nice bathroom

restaurant closed at 8pm which i feel is too early but room service available until 11pm

wifi was down no heat in room were given a portable unit reception staff ignored us for 10 min

wifi was non-existent all over the hotel

the daytime bar with food is good, as can come back early for a drink and snack

were not offered any wifi password

it s pet friendly and there s a park area at the rear for walking the dog

comfortable bed, and vg wifi

the retain price quality is great, the rooms are big and comfortable, free parking, kids playground , cafe and

the possibility to chose, the staff was nice and was able to accommodate our kids.

secure parking and a nice friendly bar where a super beer went down a treat after a long day's drive

very clean and comfort room, clean own bathroom, 24 hours reception and private parking are very useful when

the breakfast was a classic bar breakfast