we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

not safe fot kids

checked out early,should of asked for refund,but didnt want to come in contact,with any of the kids running this

i was in the car with 3 kids and i was booked for a dinner with a group of friends

rooms need better soundproofing if staying with kids

charge brake fast for kids. and i missed one breakfast . they dont give me full refund.

busy spa n no kids pool

access to swimming pool great for kids, fantastic meal on site

food was pretty good and lots of kids choices

no swans/geese or ducks in river for kids and something to do

threatened to cancel are booking, knowing it was already 11pm and we had no where to go with 2 kids and being

the parking is private and safe

very clean and spacious. free parking. very quiet so good nights sleep

theres a kitchen area with a full size fridge not a mini fridge like most hotels and a decent cooker and hob

liked the available parking, the cleanliness and feel of the room, the comfortable bed,

the reception area is uninviting and needs a revamp my kids room and the wing they were in smelt damp and there

bath taps or shower so we had to run a bath and leave it sitting for an hour just to clean our kids

but after spending the whole day out playing with the kids, all we needed next was a shower

had to spend a night out without kids

replied we only change them on the third day also only 1 beer on draught and it was run by young kids and bailiffs

i wanted just 2rooms for myself and the little kids but a suite with 4rooms

room only had a functional snooker which the kids enjoyed all other gadget weren t

and because signal on my ozone wasn't great i was without internet at times and when ur wiv ur kids that like

doors in my room shut very quick which can be dangerous for little kids, they are also very loud

availability of kitchen facilities makes it very suitable for myself travelling with family and kids

as we went to the black country museum , lots of food places near hotel , kids loved the swimming pool , the

noisy kids

location was great for the kids , the pool was warm , the staff were friendly and helpful

everything was in walking distance near the hotel pool was nice for the kids.

food was nice and kids enjoyed having plenty of choice

fantastic grounds with loads of space for kids to explore, play and pick blackberries

only thing which is not the hotels fault, was the noisy young kids running around and shouting at 2am in the

lots of space for the kids to run around

was a prom going on the kids looked amazing, even though the hotel were busy, staff had time and smiles for

a swimming pool or spa would have been brilliant

alarms going off in the night and most the night i had loud guests up and down the hall way and kids running up

don't have rooms big enough for kids with parents, so we had to book 2 rooms so the price was double, but if

wifi password, breakfast times

staff, bar n location

for late check out which was granted until 12pm but had house keeking knocking at my door from 11am

the bedrooms,public rooms, the grounds, the crocket lawn and equipment and the breakfast were out of this world

bar was well stocked, thoroughly recommend tom s negroni

toiletries, the heated bath towels, the little white doilies under the glassware, the view, the room service

easy parking

if it had also had a pool that would have been the icing on the cake.

we were able to check in early and every effort was made to ensure the kids were happy

staff, excellent value for money, great breakfast and loved the activity packs for the kids

it was clean and good size with kids

staff were super friendly and really supported us with our two young kids needs

i was with two kids so she helped us getting cereal and everything she possibly could to help kids have breakfast

since had to email owners because her clothes were ruined there was a table full off screaming kids running

wifi was not working

almost everything. great parking.

we struggled to connect to the wifi

rooms faded. poor to non existent wifi. dated tv. no shaving socket.

kids and parents screaming and banging late at night

we could hear the kids screaming in the next room

of hot food but the included coffee was like dish water and tables basically non existent with kids running

when juggling the kids between you one adult might it in the room with the kids while the other sorts out the

kids enjoyed very much ud83dude04

from my family is so table lamp working with main light so can by switch on durring night for kids

breakfast was too early 0630am to 8:30am - not easy to make it on time when you have kids

kids playing piano for hours in the lobby

we ll set up , room was spacious for me and the kids

table lamp working only with main room light and unablebto have light durring night for kids

pole was hanging off, only 1 light worked, the 2 room, wasn't much better, tried to run my kids a bath no hot

plenty of takeaways near by and room service available from local pub

very clean unfortunately the bar and restaurant was closed

place beds were very comfy little added touches like an iron and ironing board and the use of kitchen also had

lovely place to stop with parking close to kidderminster.

we had room service dinner and it was delicious, so was the breakfast

parking a little difficult

had room service both nights and breakfast

breakfast was delicious and we really enjoyed the room service

wifi was breaking

we did however enjoy a hearty breakfast (10% discount) at the cafe to the rear, used by golfers

wifi access was not very straight forward so i did not use it

close by, safe and free parking

was very good value for money,excellent welcome,free parking

plenty of free parking space

so if you have kids and teenagers who like to sleep the place is not for you

in was effortless, sofa bad already made up for the 2 kids

only negative i can say is that the wifi signal for work was terrible in the rooms - i had to walk back across

greeted warmly and everything was explained , dining room times and when we asked for a late check out it was

safe parking, lovely grounds and only five miles from the m5

no kids allowed to be using swimming pool that was a bit disappointing

when we arrived later than expected with tired kids the staff were very hospitable and allowed us to order in

good value, i really like the kids bed is a proper comfortable bed, not a sofa bed.

just if there was maybe a window of time for kids to swim gor example

i would have stayed for a couple of days if kids were allowed in the pool

staff were lovely and made an effort to chat with the kids aswell as making something off menu for my fussy 3

window was opened because it was hot and there were warps rushing in from 3am the kids were so scared that they

are rather echoey obviously depending on just how many kids parents are allowing to run around and slam

was bad, kids refused to use it

the place is really good and we like it. kids love it and the people are nice, too!

huge bathrooms to boot which is great when bathing kids

i was afforded an early check in for which i was extreemly grateful

has car parking at the back of property

great for parking, pets were welcome, really nice comfortable room.

even their wifi is superior to the usual hotel quality

the breakfast was nice with plenty of choices, even with a kids corner

restaurant and bar area food good and excellent value with kids eat free promotion

the pool facilities was just right and the kids loved it just needs updating, the staff were so friendly,

very accommodating with my sons oxygen needs too and also kids under 13 eat free which was a lovely bonus

we ate in the restaurant the food was fantastic and with kids eating free great value for money

no entertainment and not alot to do for kids

kids swimming timing has to be same with adults thanx

the breakfast is quite basic and kids shouting and running was sometimes disturbing

there were alot of kids who were left unattended by their parents

45pm only to be told that kids were not allowed into the pool after 6pm

family friendly, board games and a pool table as well as the swimming pool to occupy the kids with after a day

kidderminster) for breakfast and tea both nights we were there which was perfect for us and the kids

the pool was a bonus for the kids

little things like the goody bag given to the kids was a lovely touch (and kept the kids quiet at the dinner

clean and comfortable. staff very polite and helpful. nice pool for the kids to swim in.

very noisy, kids was running loudly, screaming, ok they live there,council families, but what about the other

no matter the time you will hear kids running up and down, the ground floor is the worst you got a kitchen

we booked for us couple and 2 kids under 2 years

kids running unchecked around corridors

was really rude if you have toddlers who like to play do not go there as she approaches my kids instead of or

to move us pictures are of hotel room you get put in a prison block out back with refugees kids banging on door

slow wifi, not really stable.

parking, free wifi, ease of journey to work from this base

when i was asked by room service if i needed my room cleaned, i said yes please i was given the towels

requested and got early check in for 4 rooms.

i like the bar and the scenery

only thing worth saying is the bar area isn't open all the time, though i do suspect that if you asked it would

lots of car parking available and lovely gardens to explore

we had the garden suite which was exceptional and very roomy, breakfast was included in our stay and was of

lighting in the room was poor and the wifi did not work

parking was on the road in front

nothing really apart from the bar wasn't open but saved me money haha

difficulty parking.

also there was no bar but said there was on website

the wifi was occasionally patchy, but generally fine.

might be best to room teachers in same area as kids

rooms are spacious and quiet full-size kitchen and a laundry, which is very nice.

pet friendly rooms too

they even offered me a drink at the bar on the house, which was such a thoughtful gesture after a very stressful

lovely clean hotel with ev charging

pizza from the bar, kids corner my daughter got to see the wolves players

room next door had a load of kids who were noisy and running around in the corridor.

only had 2 towels in the room and there was no room house keeping and staying for 3 night was as kids can be

is always great, with an adequate selection to suit even fussy kids

i liked the power shower and the tea&coffee facilities and the kids enjoyed theassive tv and lots of channels

huge windows in the breakfast room let daylight in and added to the friendly welcome every morning

breakfast was fresh and nicely made

safe parking too

my room was warm, clean, with a comfortable bed, fine for my work stay, wifi was pretty good too

had a very warm welcome from the loveliest receptionist who also served us in the bar and at breakfast

party meant a lot of noise, kids running down corridors into the night

there should be a lounge where more mature guests could go to get away from screaming kids

8 quid for a kids portion of pasta was way to pricey and a rip off

plenty of parking

rooms are tidy and spacious, the room service is excellent and the food from blakes was amazing

with bags and young kids that walk was not practical as we had to go up and down several stair cases, long

breakdown buffet was great and kids are free

location was great. staff were really friendly and helpful. they were lovely with the kids.

hotel accommodated us with our child who is 5 years old but there was no kids menu available for us to dine in

lots of kids running round in breakfast room

super friendly and efficient staff very comfy bed no husband or kids present.

no longer seating in bar area - removed during covid & would be nice if it was reinstated.

there is plenty of free parking for guests

have been nicer if the bar area was open later, we were having a good time drinking and ended

with lovely clean and fresh rooms, superb friendly (and helpful) staff, great food and generous parking

but we knew size of room this beforehand and had two kids with us so hardly surprising we were bit cramped

this charming hotel had parking arrangements, extremely nice spacious bedrooms and all the facilities you need

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield

breakfast was a lovely bonus

breakfast great

charged for room service delivery

are good, gym is small but has most of what you need, nice restaurant and good out door space, staff very

good quality hotel with great staff. facilities good, and gym a bonus.

noise from the gymnasium coming through into the bedroom

room was excellent value for money, we had a lovely meal after returning quite late but the young bar staff that

not a problem but would like to know we had a spare especially with kids

great breakfast and really comfy bed. perfect for staying with kids and facilities are great.

pool was very warm for kids also

staff were helpful and friendly. swimming pool was nice size for kids.

comfy bed and spacious room - plus my daughter delighted with her kids bag of activities

hotel, beautiful reception area, the staff very obliging and gave us a late check out

wifi in room doesn't work on tv so you can't cast, okay if you're only there a night i guess, (we

modern facility, staff were friendly and we were given a complimentary late check out which was

gym could be better equipped

wifi did not work

adults, 2 kids, 7 & 9) stayed overnight and were very happy

i love this place ,kids enjoyed every bit of it

great location kids loved it the breakfast was lovely

very friendly staff especially claudia, good with the kids

staff were very helpful and kids loved the choices at breakfast.

location, great staff, great value for families as the hotel provides kid's meals and free kids breakfast if

that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from

no room service

early check in after long morning of travelling

ok for us but the bar did close a little early considering it was a new years eve stay.

kids friendly and pet friendly.

delicious breakfast and friendly staff. the kids play area was fabulous too.

staff were so friendly and welcoming and even had an easter hunt for the kids to enjoy

we had kids so they were very tired and we arrived around 7pm

even a pancake machine which impressed the kids

the hotel seemed quiet, no noisy neighbours, screaming kids etc

milk, darren was so kind and told me to help myself to a hot drink too and packed muffins for the kids

watching monster trucks live which was only a 5min walk, breakfast was good and at check out the kids were given

and a bit boring it would have been nice to have a chefs special like omelette or pancakes for kids

the staff were very helpful when i checked in i was told i had to get another room because i had kids

rooms where too hot making it uncomfortable for the kids and i.

free parking is a great bonus and breakfast was good

no gym like advertised and could do with updating

only the bar was close at 9 pm not very good

friendly staff, comfy bed, friendly bar, good facilities, nice outside space to sit, lots of parking space,

no paddle pool for small kids

kids aren t allowed in the pool

swimming pool only for kids 12+

sad that there was no flexibility on my kids being able to use the pool.

the spa is a nice, relaxing area (except when there are kids in)

noise from other customers and kids running around the hallways

the 123 teenage kids our room was in the middle of

the gym was tiny and for some reason they had allowed 2 children into the gym, the kids were running riot and

of the pictures showed a pool so the kids were looking forward to that but we were told this park inn did not

thankfully didn t wake the kids

were great, we reserved a parking space and we had a 1 bedroom apartment for the 4 of us and the kids slept on

kids friendly-they have additional on request if needed the location is about a 10-15 minute walk

great for a family with two young kids. priced like a travelodge but with so much more.

-there was a laundry room on the premises, also a gym if you could go (i couldn't cause i had the kids)

my kids were thrilled with the ice lollies on arrival and having the car park booked in advance made

for a peaceful night away from kids hoping for a good night out and a bit of a lie in on saturday morning,

the hotel was a complete disaster run by kids , as soon as i checked in i asked for a wake up call

rang reception to ask for wifi password to be told plainly

coffee machine coffee very bitter look careful at final account, attempted to charge for laundry cleaning,

access to the gym and the room service option were just bonuses

great little perks for the kids and the breakfast choice the following moening was exceptional with the most

everything was perfect my kids enjoyed the mother day activities in the hotel thanks alot

staff were so kind and undestanding of kids needs which made our trip more enjoyable

it would be great to have an option with two single beds for kids in a family room!

nice colouring packs for the kids nice big breakfast with lots of variety clean location great

had a small kids play area

and hot chocolate was a lovely touch and 9 for a lovely breakfast was really reasonable (kids eat free too,

due to kids' runny nose we asked for a vacuum cleaner which help to clean the kids' nose (do not worry, no

sofa beds for the kids were really uncomfortable

95 @ head, kids eat free

go up anf down the stairs even for the checkout there was nobody to help with the bags me and my kids who are

it would be a plus if this was complimentary especially for the price paid, there is no hotel breakfast and

the hotel did not have restaurant or breakfast facilities

room was lovely, nice and roomy with a great kitchen area

very impressive wifi - fast too

requested a room for 1 adults and 2 kids room was tiny with just the 1 double bed, bathroom wasn't very clean

pool tables and playstation for kids to play with. great breakfast with choice of hot food

everything ok but need to provide small bed for kids under 3 year

the first floor balcony is under used and proper sun trap with great wifi and

room service was efficient and food tasty

don t recommend this hotel for family, rude pictures around which are not suitable for kids, limited area and

booked this room for our 10 years anniversary to be away from kids for a night

i didn t call down to reception as i didn t want to wake or alarm the kids

wasn t clear the spa wasn t for under 16 s we wouldn t have stayed here and the kids were very

i didn't like kids making noise in middle of night

was checked in early and was perfect for me and the kids

families allowing their kids to run up and down corridors screaming and laughing at late hours and continental

kids liked the bunk bed

too small for 1 adult and 2 kids . shower extremely small .

for the money paid, room was not what i paid for (double room - was smaller, bunk bed room) kids running around

staff, early check in to help with birthday night away for my boyfriends special day

nice bar and restaurant

room in partucular had a view of the kitchen extractor, a dirty flat roof and a set of derelict

was excellent- the reception staff were particularly helpful and pleasant so we're the bar staff

couldn't connect to wifi for whatever reason and the tea at breakfast was a weird brand that didn't taste good

kids were picking one when a staff member shouted

water pressure was amazing but would be worried if i had kids having a shower

kids eat free, excellent. comfortable room. handy location for molineux.

checked in of friday night to be greeted with kids running riot

i would loved sort of playground for kids outside or a pool table or something like that inside to entertain

lobby is so small for a big hotel that checking in and checking out with kids is not hassle

with 2 very tiring kids i really don t know what to do the hot water finally resume around 10 pm but

we had kids with us

everything was fantastic... kids loved it and breakfast was exceptional- 5 star service

the worse night with the kids i ve

couch bed was not comfortable. ok for kids but not for teenagers.

staff were exceptional, nothing was to much trouble and the breakfast was lovely plenty of choice kids were

i really enjoyed the stay and my kids loved it, we would definitely come again

the kids loved the waffles

was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like

didn't sleep until the last residents were back )just like home with the kids

it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it

enjoyed a deep, hot bath (luxury when you have kids

there were kids in the room above us who sounded like baby elephants stomping around the room from about 6 am

we have 3 kids and stay in hotels to have unbroken sleep where we don't have to worry about plumbing issues

was tiny , single bed was smaller than my kids single bed , no air con or even a fan it was absolutely boiling

it had all the amenities i was looking for such as a wifi, a bathroom (which i didn't have in my previous hotel

almost put off with a 'no wifi' in the room put got the connection from my room.

mostly everything, couldn't fault the hotel.except for the bar closing early.

clean: rooms and all floors they have lift to the upper floors reception: excellent very fast wifi

in the room all locked so no fresh air, in the room no toilet brush, no electric kettle, no kids chanel s on

he wifi worked well

very friendly staff, both on reception and delivering room service

excellent wifi

hotel is opposite new st station, the wifi is free and fast and the beds are very comfortable

however, for a three day stay we did feel (family of four with young adult/teenage kids) that the breakfast

it was my partner's birthday and after such a year working in the nhs, my kids and i wanted to treat her

rooms and breakfast were great

location and bar area and breakfast and comfortable bed great hotel!

best location, high quality linen and amenities. nice gym, friendly staff, very nice breakfast.