rooms where too hot making it uncomfortable for the kids and i.

wifi could have been better

the bed was comfortable and room service was tasty and arrived quickly

location and safe parking and quiet.

staff,excellent parking especially for a large van,breakfast was lovely,all in all great value and location and

everything is good. my kids enjoyed pool time lot.

hotel, a little dirty in the main corridor but that was where alot of families were staying and kids running

pool was closed 7pm exactly the time we arrived and the kids were anxious to go there

kids swimming timing has to be same with adults thanx

45pm only to be told that kids were not allowed into the pool after 6pm

thankfully didn t wake the kids

noise from other customers and kids running around the hallways

of the pictures showed a pool so the kids were looking forward to that but we were told this park inn did not

would have preferred more tv channels as no channels for kids.

safety windows opened wide on 3rd floor not safe for kids even adults if drunk

parking could have been better.

wifi was breaking

my stay was so enjoyable that i chose to stay in, ordered room service instead of going out for food as i

we had room service dinner and it was delicious, so was the breakfast

had room service both nights and breakfast

kids absolutely loved the stay, and staff couldn't have been more attentive going above and beyond,

the only thing we didn t know was that the kids eat for free

kids enjoyed the pool area.. plus s was easter and stuff done a little egg hunt for them

this hotel is very kids welcoming

prefer separate beds for kids instead of a double pull out bed.

it was clean and good size with kids

staff were super friendly and really supported us with our two young kids needs

kids acknowledged and given gift bags

very comfortable stay for our family with two young kids

staff, excellent value for money, great breakfast and loved the activity packs for the kids

alarms going off in the night and most the night i had loud guests up and down the hall way and kids running up

don't have rooms big enough for kids with parents, so we had to book 2 rooms so the price was double, but if

missing room service information and do not disturb card

there was no room service. aftet a tiresome day, that would have been truly helpful.

also no prices up at the bar and was charged 5

swimming pool should be open till 8pm for kids

too many kids in the pool.

too many kids running around, disrespectful to other guests & unsafe due to where they were

the food is impeccable and the spa is so welcoming of kids as well as adults

was a very large event going on and there were lots of kids running around with no supervision and using the

you could have done , but lots of kids running about the halls after 11 pm and before 7 am , but all in all ,

noisy with kids running along the corridors, 2 fire alarms back to back, staff attempted to enter the room and

it was more like a kids meal

we felt it was nauseating to see staff behaviour, especially in regard to young kids

first night there were school kids running up and down

since had to email owners because her clothes were ruined there was a table full off screaming kids running

fab all round service and a superb pie and chips in the bar below

no disabled parking

friendly staff, great bar & restaurant with fantastic food

comfy rooms and a bar plus beautiful meals this place is just right if your working or visiting friends in the

great breakfast, could use all facilities. kids loved the pool.

had everything needed for a trip with kids for a tournament

were kids running up and down the corridors screaming and shouting at 7am

the area is great i take my kids so they love it clean and tidy with lots to do

food was nice and kids enjoyed having plenty of choice

room only had a functional snooker which the kids enjoyed all other gadget weren t

and because signal on my ozone wasn't great i was without internet at times and when ur wiv ur kids that like

availability of kitchen facilities makes it very suitable for myself travelling with family and kids

i wanted just 2rooms for myself and the little kids but a suite with 4rooms

doors in my room shut very quick which can be dangerous for little kids, they are also very loud

great with the kids, park across from kingstanding inn again great for kids

all over though we requested non smoking room the establishment is not for kids even for n overnight which this

kids running round all public areas, including past rooms etc

kids play room was not open due to fixing it up but park across the way done the same thing

loud music, gangs of kids outside, no kettle or drink making condiments

required when paying cash which left me a bit short on money that i had planned to spend on the kids for the

they asking me for work permit which i had no problem but have little kids running around the hotel

no matter the time you will hear kids running up and down, the ground floor is the worst you got a kitchen

was really rude if you have toddlers who like to play do not go there as she approaches my kids instead of or

i am very upset that i had to put my kids through this which was supposed to be a holiday

to move us pictures are of hotel room you get put in a prison block out back with refugees kids banging on door

lovely reception and bar area

good self service buffet breakfast free parking and free wifi a

wifi not working

room very functional, nice bar area and very good value. staff friendly and helpful

go up anf down the stairs even for the checkout there was nobody to help with the bags me and my kids who are

the fact that the hotel doesn't have breakfast.

in the living space, there was a tv sofa and a kitchenette

i'm not sure if this is a connection issue, but even connected to the hotel's wifi, i wasn't able to utilize

mobile phone link to get into the room, lags alot, poor wifi

good value for money. staff very friendly. my kids like to stay again.

of hot food but the included coffee was like dish water and tables basically non existent with kids running

kids enjoyed very much ud83dude04

we had our dinner in toby carvery was lovely kids had spaghetti and eat every

kids and parents screaming and banging late at night

i really enjoyed the stay and my kids loved it, we would definitely come again

kids were in room 212 and there was a peeping sound that refused to stop

brakfast choice, thie kids loved making their own waffles with whiped cream and chocolate sauce and sprinkles

were friendly, the room was a good size for a family of 4 the kids loved the fact you could see trains and trams

my kids enjoyed the breakfast

room service price was expensive as well as the hotel parking but there was complimentary drinks so

sure it was just frustration with the kitchen errors or something

room in partucular had a view of the kitchen extractor, a dirty flat roof and a set of derelict

barry and the other bar staff were lovely

couldn't connect to wifi for whatever reason and the tea at breakfast was a weird brand that didn't taste good

were great, we reserved a parking space and we had a 1 bedroom apartment for the 4 of us and the kids slept on

the apartment was spacious, clean, and well-equipped, making it perfect for travelling with kids

of 4 including 2 teenagers, the apartment included 2 single sofa beds which was perfect for the kids

the quiet spacious and clean apartment. kids really enjoyed it. will definitely be back

although we would probably have a 2 bedroom next time so the kids had a more comfortable bed as they slept on

breakdown buffet was great and kids are free

very loud party going on wasn t ideal with kids trying to sleep

the windows easily opened and unsafe for kids and the mould round the window was disgusting

piano in lobby with kids making a racket

location was great. staff were really friendly and helpful. they were lovely with the kids.

i hope they will introduced a new family rooms for small kids

had a small kids play area

extra bed in the family room like the sofa bed was so uncomfortable my kids didnt settle well

95 @ head, kids eat free

sofa beds for the kids were really uncomfortable

good free parking in the hotel rear ground

breakfast was awesome!!! stuff was amazing! room was amazing! felt like home!

very nice bedroom, good bar ( except for the taped up couches )

too ad the bar was closed but all minor

after the event i attended at aston park returning to the hotel, the bar was overly busy

that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from

location, great staff, great value for families as the hotel provides kid's meals and free kids breakfast if

is a menu in the room for 24 hour room service when we went to order some food at 11:30pm after our concert

gym is quite small so once 5 of us were in there it was a squeeze but the equipment is good.

and convenience to the theatre very friendly staff great comfortable foyer/ bar and restaurant

candy cane for the kids

the hotel seemed quiet, no noisy neighbours, screaming kids etc

ordered food and drinks from the menu, kids meal came with choice of two course, i ordered main and desert

top tier no fault attentive and kind to my kids

the staff were very helpful when i checked in i was told i had to get another room because i had kids

kids especially loved the pancake machine

sofa bed in family room was a little uncomfortable for larger kids

area was nice and everything was near by. the breakfast was nice and kids enjoyed it.

the christmas decorations ud83dude0d the friendly staff, the offer of a high floor, which the kids loved, and

and single bed, the spotless and well-equipped room, the plentiful breakfast with variety for kids, the attentive

even a pancake machine which impressed the kids

delicious breakfast and friendly staff. the kids play area was fabulous too.

we had kids so they were very tired and we arrived around 7pm

good location, amazing staff like salim he is so welcoming, funny, a good entertainer made my kids laughed alot

staff were so friendly and welcoming and even had an easter hunt for the kids to enjoy

kids aren t allowed in the pool

this is not kids friendly or even adult friendly for those who can t swim

kids under 12 not allowed in pool weekday and no kids at all on weekends.

i don t feel that s value for money reallyz i didn t get to use the facilities but normally kids under 1

sad that there was no flexibility on my kids being able to use the pool.

very friendly staff especially claudia, good with the kids

one lovely lady even offered me a takeaway box so i could bring food back to the room while the kids were

the kids loved the waffle makers! coffee was good

for the babies bottle, lovely breakfast and family friendly restaurant with crayons for the kids and very nice

adults, 2 kids, 7 & 9) stayed overnight and were very happy

comfortable large bed good bed linen friendly staff nice atmosphere in bar and dining area good wifi

great bar area very speedy room

kitchen staff work there socks off in the morning keeping all the food available

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean

service was top notch, got upgraded by the kind receptionist, we ordered room service for dinner and it was

not a problem but would like to know we had a spare especially with kids

the room was abit cold for us especially the kids

spacious, comfortable rooms. kids loved the pool. great buffet breakfast with lots of choice.

staff were helpful and friendly. swimming pool was nice size for kids.

pool was very warm for kids also

enjoyed a deep, hot bath (luxury when you have kids

it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it

there were kids in the room above us who sounded like baby elephants stomping around the room from about 6 am

we have 3 kids and stay in hotels to have unbroken sleep where we don't have to worry about plumbing issues

didn't sleep until the last residents were back )just like home with the kids

everything was perfect my kids enjoyed the mother day activities in the hotel thanks alot

great little perks for the kids and the breakfast choice the following moening was exceptional with the most

it would be great to have an option with two single beds for kids in a family room!

nice colouring packs for the kids nice big breakfast with lots of variety clean location great

they gave us a free kids welcome pack, checked up on one of our children when he was crying at breakfast and

however, for a three day stay we did feel (family of four with young adult/teenage kids) that the breakfast

it was my partner's birthday and after such a year working in the nhs, my kids and i wanted to treat her

good food at breakfast

breakfast was really good, received room upgrade which was amazing, staff were lovely

i was unable to turn the room fireplace on, although the main environmental controls for air conditioning and

but we knew size of room this beforehand and had two kids with us so hardly surprising we were bit cramped

breakfast is next door in the bar, the food was delicious and the bar again very well presented

finding the property was very easy and there was ample parking

in our room, no 12, didn't produce any hot water, despite running it for ages, and the menu for breakfast could

was perfect - the staff, the rooms and facilities and the bar next door

not small bottles of shampoo etc - only because i collect them for my kids who love them - these had nice big

booked this room for our 10 years anniversary to be away from kids for a night

definitely disappointed weekend break from the kids, got no sleep and i also do social media so was hoping for

i didn't like kids making noise in middle of night

wasn t clear the spa wasn t for under 16 s we wouldn t have stayed here and the kids were very

in the room all locked so no fresh air, in the room no toilet brush, no electric kettle, no kids chanel s on

the wifi cut out every so often but not enough to really annoy me

hotel is opposite new st station, the wifi is free and fast and the beds are very comfortable

staff very lovely and pet friendly. amazing location.

room service food good

the hotel was a complete disaster run by kids , as soon as i checked in i asked for a wake up call

for a peaceful night away from kids hoping for a good night out and a bit of a lie in on saturday morning,

close to station, close to tesco, restaurants nearby a s very good gym

no facilities at the bar to make coffee when starbucks was closed

really nice friendly bar area, overall excellent value for

room service knocked on my door even though i had asked to late check out

wifi is quick. the room is spacious.

staff very friendly great location clean brilliant gym and pool

gym & swimming pool was a bonus they were both spotless

incredibly friendly lady at the reception &swimming gym facilities available too

the ony channels i could watch was 1 or kids programs all the others were jumping

balcony doors did not lock and railings on the balcony were low so dangerous with kids.

free wifi only available in public lobby areas

hotel looked nothing like the actual hotel,damp,lift not working,bar closed down,no restaurant or room service

no wifi in room, even in lobby wifi was slow, sometimes unavailable

trip i was travelling with my family and the fact that the staff took the time to engage with the kids and make

would ve been nice to have a smart tv (netflix or disney available) for kids.

no kids menu, shower floor could have done with a scrub as the grout was very discoloured.

helpful staff, friendly face upon arrival, breakfast staff were amazing with my kids, they were friendly and

really when i chose aloft as our destination for the short holiday, my kids were skeptical because they wanted

was tiny , single bed was smaller than my kids single bed , no air con or even a fan it was absolutely boiling

clean: rooms and all floors they have lift to the upper floors reception: excellent very fast wifi

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

bar at the bottom didn't have very good beers

free wifi was pretty slow, so i didn t use it

we had kids with us

lobby is so small for a big hotel that checking in and checking out with kids is not hassle

had suite kids had put up beds in the living area at first walk though it looked really amazing

everything was fantastic... kids loved it and breakfast was exceptional- 5 star service

with 2 very tiring kids i really don t know what to do the hot water finally resume around 10 pm but

everything ok but need to provide small bed for kids under 3 year

requested a room for 1 adults and 2 kids room was tiny with just the 1 double bed, bathroom wasn't very clean

pool tables and playstation for kids to play with. great breakfast with choice of hot food

the wifi wasn't very good

they even kept the room ready for early check in, without even requesting it

not good if you have baggage, kids or you're elderly

no kids menu, extra bed was very uncomfortable and cost 15

had to move to adjoining rooms on the second night of our stay which was very disruptive with 2 kids

room, champagne, chocs and cake and fruit. night away from the kids.

have stayed at this hotel a few times with my kids and each time, they have enjoyed it so much that they didn

overall stay is good. however no tv channel for kids.

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely

very engaging and were very good with the kids

someone to have used their initiative to ensure there were enough high chairs to babies/young kids staying

the foya and bar, the wifi was faultless

breakfast was really good and my partner's sister's kids loved the fussball table

clean rooms play area for kids

budget hotel and all the staff were great and my 3 year old loved the table football and the kids corner in the

kids liked the bunk bed

no kettles or tea making arrangement. kids under 6 can't use the bunk bed.

fire alarm came on in the middle of the night. kids not allowed to use the pool.

great with kids

the different type of function they had daily the kids love seeing ud83dudc40 that

when we arrived later than expected with tired kids the staff were very hospitable and allowed us to order in

i would have stayed for a couple of days if kids were allowed in the pool

our stay 3 families no kids this time

the walls are too thin and we were wedged between families with kids on each side

lovely quiet location, plenty of parking

wifi is free and very reliable

poor wifi in parts. a little remote location wise.

great to have star city across the road to keep kids entertained and some good dining options there also

ideally would have preferred one room as we have small kids

no hot chocolate options for room for kids, again evening staff sorted this

location was slightly noisey with kids walking past and the dual carriageway

a family upstairs i think kids were jumping off the beds at 12/1 am but everything else

staff were helpful, swimming pool was great with kids, lovely food and a fan for the heat

no swans/geese or ducks in river for kids and something to do

children are friendly hotel kids love the swimming and we love the spa

kids loved the stay

i went with 2 kids and we could use the pool etc after 8

huge bathrooms to boot which is great when bathing kids

wifi was a bit iffy

i was afforded an early check in for which i was extreemly grateful

we were asked for early check in payments!!! first time i heard of this. no breakfast available

wifi was a bit hit and miss.

might be best to room teachers in same area as kids

tried to get room service for over an hour and nobody was answering the phone to order it

rooms are spacious and quiet full-size kitchen and a laundry, which is very nice.

no knowledge of where the kitchen was to collect food, unable to operate the till to take food or drinks orders

it very easy to visit with my pet

great value for money, 72 for 2 adults and 2 kids, with a fantastic breakfast....bargain

loved the staff, the 3 secure parking & the big rooms, kids area with books

so i tried to get my kids to share a bed and nobody got any sleep

kids food menu so had to have huge portions that they were not going to finish and cost price of

only had 2 towels in the room and there was no room house keeping and staying for 3 night was as kids can be

could hear kids running and jumping about at

breakfast was generous, massive full english even for the kids

kids running around at 3am bed was uncomfortable unsightly stain in bath customers where cancelling

i had a family in the room next door to me with the kids (understandably as stuck in a hotel room and parents

the room is big enough for a family with kids, staff are friendly, lots of parking spaces.

if fridge could be added to room for kids milk and food.

free parking

great bar with friendly locals

parking was full so had to get a permit for the street but the staff sorted and even paid for it

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities

threatened to cancel are booking, knowing it was already 11pm and we had no where to go with 2 kids and being

property is incredible inside and out from the bedroom to the incredibly large kitchen/lounge to the amazingly

liked the available parking, the cleanliness and feel of the room, the comfortable bed,

that there was a bath with lots of hot water, facilities to do basic cooking and plenty of parking

lovely clean virtually new accommodation with plenty of parking

the bed was huge, bunk beds for the kids and enough room for a travel cot, staff were lovely, and the locals

towels noise kids were playing football right under our bedroom window where my car was parked shouting from

the room were 2 rooms for kids and master

that the drinks for cheap, and it was lovely and quiet for the kids

i stayed with 2 kids they couldn't sleep till 12music was so loud