we ate in the restaurant the food was fantastic and with kids eating free great value for money

i really like the bar area it was nice to spend the evening there playing uno with kids and watching football

food was delicious and received a 10 money off voucher, kids also eat free which is a real bonus

staff to the lovely food, we love swimming in the pool and relaxing in the big bar area with the kids, such a

very accommodating with my sons oxygen needs too and also kids under 13 eat free which was a lovely bonus

friendly and helpful staff. very easy parking, easy to find and a good sized room.

onsite parking. property full of character. friendly & helpful staff.

breakfast was very tasty and a great choice

thought the bar was a bit vibeless, it felt a bit like a waiting room

the history of the building is so rich and the decor really fits the property. ample parking.

in was effortless, sofa bad already made up for the 2 kids

so if you have kids and teenagers who like to sleep the place is not for you

and cheerful, clean, well located (for what i needed anyway) welcoming staff, excellent breakfast

safe parking, lovely grounds and only five miles from the m5

nice room,good and friendly staff,nice bar and food was excellent,breakfast was good, all in all excellent,

were great, also lovely walk through woods 2 minutes from hotel to a wonderful park if you have kids and mcdonalds

had everything we needed including a double sofa bed that was ready made up for us for the kids and the bathroom

what we needed it for (stop over on our way to liverpool with 3 kids) it ticked all the boxes

had decent option for kids and adults

place was clean, quiet and the kids enjoyed their stay

clean hotel, friendly staff and just a 1 minute walk to a golf course and tennis courts

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

parking is a bonus as i often finish work late and am glad to be able to park with ease and relax

location was gorgeous - surrounded by woodlands; plenty of parking; the bed was really comfortable; good sized

there is not coverage for cellular service and the wifi was very poor

evening meal and breakfast good quality and presented well and hot

very good variety at breakfast & the location of hotel was just exceptional

space for disabled parking badly signposted and often occupied by same car

nothing, it was excellent (other than the wifi was a bit slow).

spacious room, great breakfast, ample parking very good value for money

a sad experience for my wife and kids birthday

children's room just met our kids expectation

the bar, breakfast, wifi and parking were good.

to find with great car parking

we didn't miss a cooked breakfast either

the night staff were lovely and made a fuss if my kids

sofa bed is a bit hard but perfect for kids, nothing we didn't like.

located near the train station shopping precinct walking distance good for kids.

booking a room for 2 adults and 2 kids we got a double bed and a sofa bed which is fine but they couldn't provide

lovely bed( fussy with beds), pillows, sofa bed for kids all good

there should be a lounge where more mature guests could go to get away from screaming kids

8 quid for a kids portion of pasta was way to pricey and a rip off

party meant a lot of noise, kids running down corridors into the night

rooms are tidy and spacious, the room service is excellent and the food from blakes was amazing

vet clean, friendly staff, 24 hour room service, comfy, lots of parking

free parking to side/rear of property

and some time to myself, good that its just a short walk to the shops, and was good because of early check in

parking very clean recently refurbished room excellent grohe shower opposite a nice pub with real

no wifi access. television hard to use.

com app, good wifi, good parking space

they helped to handle screaming kids and keep them busy

nice hotel and grounds. evening restaurant staff were lovely. kids eat free was good.

people taking kids into jacuzzi and steam rooms bit dangerous

to get the kids into golf

swimming pool times are restricted for kids. they can not swim in the morning.

daughter and her two kids had a room further down the hallway which i didn't visit however after they returned

party in the function area which when finished some people stayed in the bar area and there kids where running

was not hot and awkward to hold plate and lift kids on food counter at same time no space to

a sewer outside it, when you opened window ot was the most foul disgusting smell, i had 3 young kids with me

there was 2 wedding parties while we were there and kids aged 10/12 years old running round till 5am in the

lots of space for the kids to run around

fantastic grounds with loads of space for kids to explore, play and pick blackberries

only thing which is not the hotels fault, was the noisy young kids running around and shouting at 2am in the

was a prom going on the kids looked amazing, even though the hotel were busy, staff had time and smiles for

specifically, bar and restaurant staff were all brilliant; and the food was first-rate

we had a family room (31) for 2 adults & 2 older kids

massive bed with 2 smaller beds set up for the kids, lovely size room with everything you would need

the breakfast and the kids bed very poor quality

it said a large double with two single beds, however we had a pull out sofa bed for the kids which took up the

fruit juice was like a cordial and not even our kids would drink it

pole was hanging off, only 1 light worked, the 2 room, wasn't much better, tried to run my kids a bath no hot

car parking was easy and secure

good service. quite rural location, good breakfast, easy parking for large van.

ok the room had wifi and a tv with only 4 channels and a leather sofa and a four poster bed, there hadn t

room (maybe a room with 2 beds in or just a bed which is more practical than a four poster) the wifi was very

arrived at some dinky little watering hole with a few oak tables scattered round a old-fashioned bar and a few

parking was a bit of a nightmare when the restaurant was busy,even to the rear of the building

very clean, easy parking, spacious and cosy.

it's a shame that they do not keep the bar open for guests a bit longer

also, this place has the best bar snacks ever

the pool was a bonus for the kids

sadly, we found a pair of socks and kids toy in our room which is my biggest issue

kidderminster) for breakfast and tea both nights we were there which was perfect for us and the kids

the pool is small and full of screaming kids i think they have a membership, but really worn down and in that

little things like the goody bag given to the kids was a lovely touch (and kept the kids quiet at the dinner

location was quiet no traffic noise. nice open area for kids to play. breakfast was excellent.

kids and wedding party waking me up at 1

cobwebs in room small, quality playground would be nice for the kids

u advertised a nice relaxing peaceful stay but there was a prom on and kids outside our window with a disco

parking outside the room so i can manage bags with the kids, plus it s a

the place is really good and we like it. kids love it and the people are nice, too!

with an unsafe atomspshere and weird men walking round stealing drinks and trying to talk to your kids

are rather echoey obviously depending on just how many kids parents are allowing to run around and slam

we stayed only one night as we were with kids and tired after long travels

much noise all hour till 4am there kids running around all hours and people shouting all hour and banging on

the wifi was occasionally patchy, but generally fine.

some parts of the property were a bit tired only street parking available

parking was hard, but apart from that, everything was great

the wifi was good, room was clean

difficulty parking.

checked out early,should of asked for refund,but didnt want to come in contact,with any of the kids running this

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

not safe fot kids

this was all served in a kids party bag with no protection from handling food due to the current covid situation

rooms need better soundproofing if staying with kids

table lamp working only with main room light and unablebto have light durring night for kids

we ll set up , room was spacious for me and the kids

from my family is so table lamp working with main light so can by switch on durring night for kids

kids playing piano for hours in the lobby

was comfortable but a lot of noise from kids running about upstairs and doors slamming

when juggling the kids between you one adult might it in the room with the kids while the other sorts out the

kids and parents screaming and banging late at night

poor choice on drinks at breakfast for the kids there was only water or milk(meant for hot drinks) only 2 of

had a family room as we was travelling with young kids

good value for money. staff very friendly. my kids like to stay again.

might be best to room teachers in same area as kids

staff were excellent. always polite and helpful. the ev charge point was very useful.

we didn't make use of the bar or restaurant so can't comment on that, but the dining space looked relaxed

staff excellent, parking and ev charging right outside front door

room service food was epic

it was too expensive - nearly 50 for 2 adults and 2 kids was out of our budget with so many other options

i went with 2 kids and we could use the pool etc after 8

busy spa n no kids pool

children are friendly hotel kids love the swimming and we love the spa

no swans/geese or ducks in river for kids and something to do

was really rude if you have toddlers who like to play do not go there as she approaches my kids instead of or

, came to fix heater too, i lost the hat so he helped me out alot , other guy helped me out with kids places to

they asking me for work permit which i had no problem but have little kids running around the hotel

required when paying cash which left me a bit short on money that i had planned to spend on the kids for the

we booked for us couple and 2 kids under 2 years

to move us pictures are of hotel room you get put in a prison block out back with refugees kids banging on door

easy parking and local to city centre

hotel was really clean and beds were comfy can't beat a free car park and free wifi

there are several available parking

convenient location for casino lots of parking great full english breakfast

don't have rooms big enough for kids with parents, so we had to book 2 rooms so the price was double, but if

alarms going off in the night and most the night i had loud guests up and down the hall way and kids running up

wifi was slow

good parking

there was no room service. aftet a tiresome day, that would have been truly helpful.

but we knew size of room this beforehand and had two kids with us so hardly surprising we were bit cramped

the lounge area with coffee was an added bonus and parking was easy

at check-in , in restaurant and the bar were all lovely

we didn t have breakfast

wifi was down but i could get a signal from the pub next door

my husband took the kids for breakfast and swimming as i was having surgery and he said everyone was very kind

splash of colour, comfortable beds, kids were happy, nice staff, easy to check in and out, air

and the final straw to this is they kept me awake all night, i just couldn't sleep, the kids run up and down

fan didn't work in bathroom dust and cobwebs everywhere no space for the rollaway beds for kids fire alarm went

this visit too busy with kids and noisy corridors after midnight.

hotel accommodated us with our child who is 5 years old but there was no kids menu available for us to dine in

location was great. staff were really friendly and helpful. they were lovely with the kids.

little dated and we was quite a walk through the hotel with 2 young kids but wasn t a huge issue really

the windows easily opened and unsafe for kids and the mould round the window was disgusting

with bags and young kids that walk was not practical as we had to go up and down several stair cases, long

threatened to cancel are booking, knowing it was already 11pm and we had no where to go with 2 kids and being

bathroom and kitchen was immaculate

kitchen lacked cooking resources and had minor issues with the wifi but staff were great and helped resolve the

excellent parking

wifi was poor couldn t connect to the television without it buffering the lights were flickering

it was clean and good size with kids

i was with two kids so she helped us getting cereal and everything she possibly could to help kids have breakfast

we were able to check in early and every effort was made to ensure the kids were happy

nothing really as i felt that it was a nice experience and sort of kids / family friendly

the room was fresh and clean, and the kids loved how the towels were arranged as animals on the bed

pool was very warm for kids also

great breakfast and really comfy bed. perfect for staying with kids and facilities are great.

to allow older kids in same room when searching universities as it is an expensive time

spacious, comfortable rooms. kids loved the pool. great buffet breakfast with lots of choice.

the room was abit cold for us especially the kids

kids and teenagers in the carpark drinking being noisy you need to keep an eye on that

good to find family rooms with separate beds for kids

the takeaways on high st, i only travel up to see my kids

great location with ample parking

free parking (register with

we were given complimentary late check out at 1pm ( usual checkout is 11am which is still a decent time

ordered room service one evening that wasn't great either

good room service

no-one provided wifi

everything was clean, at the restaurant the food is good they also have a spa and a clean gym breakfast with

and also waited over an hour for kids meal of

site , you can t use the hotel pool as it states as it s rented to outside and full of kids, all food was

blasting out with flashing lights,after that party had finished people where very loud still with kids running

excellent, plenty of choice, hot and cold. the free breakfast for kids was fab!

2nd night, there was a party, and as soon as we walked in the whole place, stunk of drugs and kids running up

very friendly staff especially claudia, good with the kids

for the babies bottle, lovely breakfast and family friendly restaurant with crayons for the kids and very nice

breakfast was great, loved the waffle machine and the colouring for thr kids was great as i was on my own with

the kids loved the waffle makers! coffee was good

great location kids loved it the breakfast was lovely

even a pancake machine which impressed the kids

kids area in

we had kids so they were very tired and we arrived around 7pm

good location, amazing staff like salim he is so welcoming, funny, a good entertainer made my kids laughed alot

delicious breakfast specially menu according to satisfied ud83dude0b my kids , healthy, fresh dining

location, great staff, great value for families as the hotel provides kid's meals and free kids breakfast if

that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from

there was no tv channels in the room and no wifi in the room very disappointed with this as was tild on arrival

access to the gym necessitated a visit to reception before obtaining access but this was not a major issue and

tried the onsite gym but the facilities were pretty basic unfortunately.

really well decorated and staff were very kind to offer a late check out

kitchen facilities

communication was excellent, very accommodating, including a last-minute late check out… and small personal

little kitchen perfect, lovely bathroom

although we did not use the kitchen, it was equipped with all necessary items for a longer stay

spa pool was used by a kids club so no room to swim at that time which was disappointing.

too many kids running around screaming with no adult supervision in the pool area

was turned on every morning at 6 am and there was a constant buzzing noise coming from it, so my kids were woken

kids run around the pool, jumping in the jacuzzi, opening steam room doors constantly and jumping

bed was so comfy, had a great evening meal and breakfast. having a swim in the pool was great.

too small for 1 adult and 2 kids . shower extremely small .

breakfast was really good and my partner's sister's kids loved the fussball table

clean rooms play area for kids

kids play corner was a nice surprise

no kettles or tea making arrangement. kids under 6 can't use the bunk bed.

milk, darren was so kind and told me to help myself to a hot drink too and packed muffins for the kids

kids- how about a children s play area - this could be great for bored kiddies

top tier no fault attentive and kind to my kids

candy cane for the kids

watching monster trucks live which was only a 5min walk, breakfast was good and at check out the kids were given

requested a room for 1 adults and 2 kids room was tiny with just the 1 double bed, bathroom wasn't very clean

pool tables and playstation for kids to play with. great breakfast with choice of hot food

everything ok but need to provide small bed for kids under 3 year

clean and modern, with super friendly staff and a great bar area with a pool table

24 hour bar and reception, games room with playstation and pool table (free) room service, we needed an iron

for a peaceful night away from kids hoping for a good night out and a bit of a lie in on saturday morning,

the hotel was a complete disaster run by kids , as soon as i checked in i asked for a wake up call

really enjoy using the well equipped gym, too

rang reception to ask for wifi password to be told plainly

clean, large and quiet; bathroom with large shower and plenty of towels; very efficient and fast room service

so very genuine, funny & brilliant with my kids - they loved him

friendly, good breakfast, parking.

location in a culdesack with good safe parking in a residential street

we arrived by motorbikes x2, and they moved the cars to enable secure parking

bed, the hot shower, the iron, the breakfast, cosy home, the very friendly superhost, and the dog

this was after driving around for 10/15 mins looking for parking

parking a little difficult

room service menu was expensive and there weren't many restaurants nearby.

parking appeared to be just on the road outside of the hotel which is very narrow and very limited

parking could have been better.

this is not kids friendly or even adult friendly for those who can t swim

no paddle pool for small kids

i don t feel that s value for money reallyz i didn t get to use the facilities but normally kids under 1

kids not being allowed into pool

kids under 12 not allowed in pool weekday and no kids at all on weekends.

the worse night with the kids i ve

everything was fantastic... kids loved it and breakfast was exceptional- 5 star service

had suite kids had put up beds in the living area at first walk though it looked really amazing

with 2 very tiring kids i really don t know what to do the hot water finally resume around 10 pm but

we had kids with us

staff were so kind and undestanding of kids needs which made our trip more enjoyable

great little perks for the kids and the breakfast choice the following moening was exceptional with the most

nice colouring packs for the kids nice big breakfast with lots of variety clean location great

given kids packs on arrival location great and close to bullring shopping

complimentary drinks, coloring books for the kids and home comforts really helped make this stay extra special

booked this room for our 10 years anniversary to be away from kids for a night

i didn t call down to reception as i didn t want to wake or alarm the kids

i didn't like kids making noise in middle of night

wasn t clear the spa wasn t for under 16 s we wouldn t have stayed here and the kids were very

don t recommend this hotel for family, rude pictures around which are not suitable for kids, limited area and

i think that should be specified in the description, as we came with two kids who weren t able to sleep much

heaters didn't work at all on first day in both rooms.its very uncomfortable with kids.

noise from the bar late into the night but i realise there was an extension of hours due to the royal

would be good to leave the wifi code in the room somewhere

side panel of bath loose and broken; two plugs, neither of which fitted the washbasin; dirty laundry in corridor

very engaging and were very good with the kids

someone to have used their initiative to ensure there were enough high chairs to babies/young kids staying

overall stay is good. however no tv channel for kids.

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely

late bar

was tiny , single bed was smaller than my kids single bed , no air con or even a fan it was absolutely boiling

almost put off with a 'no wifi' in the room put got the connection from my room.

free wifi 1 minute walking from train station

247 reception, team making facilities, lift, wifi, compact,

great bar with real good prices

moved our room to a ground floor one, delivered room service silently, supplied a cot bed, high chair ready at

exceptional room service evening meal

incredible building, great breakfast, huge room, fast wifi

exceptionally helpful and friendly, and even took the extra effort to give me a ring when the room service was

breakfast was exceptional, along with the evening menu

extra bed in the family room like the sofa bed was so uncomfortable my kids didnt settle well

sofa beds for the kids were really uncomfortable

had a small kids play area

kids would have liked a bath in the bathroom but we were only there a night at a time so it was no

due to kids' runny nose we asked for a vacuum cleaner which help to clean the kids' nose (do not worry, no