Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool, the beach and all the different trees
breakfast was excellent
willing team of staff. swimming pool well maintained and clean. food good
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
pool and staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area
the whole hacienda is beautiful. the pool very relaxing and nice.
lovely pool surrounded by palms and nature
thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have
products included and the room was made up spotless clean and decorated with beautiful flower petals from the
there is a wonderful pool behind the restaurant, outside tables and deckchairs
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
kids took over the pool area - fortunately we werent counting on that for a place to relax
finally, the wifi does work for sending emails and whatsapp messages, but almost everything else is blocked
the room i had was very nice with a kitchen and a bathroom
the swimming pool was wonderful and they kept the whole hotel very clean
we were at almost 100 degrees every day, and we need ac, the cable don't have many channels, and wifi was not
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
the hotel's second floor infinity pool is a perfect placement with the sunset for a background
if you want to watch live tv, live sports, got to go to the bar or outdoors
breakfast available ( even though they have a restaurant) sheets were dirty on the 1st night (
restaurant downstairs served lunch and dinner, and we had a discount on its sister restaurant for breakfast
view of the beach and nice rooftop area with a small pool that overlooked the ocean and promenade
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area
a beautiful landscaped garden with a clean swimming pool, sun loungers by the pool, tables for sitting outside
superb coffee the pool was perfect
the pool was not clean
nice swimming pool, great breakfast made every morning fresh by the hotel keeper
excellent breakfast, everything was perfect, totally recommended
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
are still under expansion construction (the spa is being expanded), and while we were there, the jackhammers
only negative things that i can think of was the very limited breakfast menu and the minibar prices being quite
the spa next to the big pool was not available either as some construction work was being done
allergies, after 9 nights eating out in the region, the meal i ordered from the restaurant (for room service)
gym did not have
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids enjoyed going to the mall across the way
pool was out of service which would have been nice to know in advance as i would have booked
the rooftop pool area is nice though
continued to fly into pool glass enclosure and die
service is limited to breakfast only
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
super easy stay and fun for kids too
matrasses are very comfy, hotel is close to a mall, parking was big, nice shower, there is a nice lounge,
breakfast could be a little better.
the wifi works well on the room
i would of liked fruit in the buffet for breakfast
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
parking spaces too smal
very good breakfast
great room. fantastic breakfast. super clean.
- running belts in the gym were
nothing to complain. breakfast can be better
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
attentive to guests. on site restaurant available to room service. great location.
room service is really bad, no fresh food, someone tried to enter to my room at night, later i
the room felt very humid. parking is far away
the pool area and gym were a nice feature
parking lot was a little far and was crowded due to the casino s traffic.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
- there is some educational institute/school closeby, and we could hear the kids very well early during the
wonderful green grass space for pets
very nice pool in beauty garden
hot water wasn't hot in the shower, fridge wasn't cold, bed wasn't comfortable, couldn't use the wifi as it
pool too dirty to use
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
didn t like fact the hotel does not hire enough staff to help at breakfast
pool was always full of tree leaves
the meals, the gym, and the pool
pool was in cleaning mood all day, with the water pump off ud83eudd26ud83cudffb
nice warm pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we loved going to restaurants with playgrounds for kids, which was not expensive and very nice for our
room has no mini fridge, so if you are traveling with kids (like we were) it can be difficult to store their
strong wifi and very quiet room, with good soundproofing
hotel,great staff,free parking available,very tasty breakfast included with different choices, perfect accommodation
the parking under the hotel is convenient and made loading and unloading luggage easy
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
we refused to put our kids through it and we had to escalate a bit with the staff to communicate our children
the bar and restaurant kept me out of the pool, but it looked great and the kids loved it
we were traveling with kids and had to complain at the reception desk
room proximity to the pool made it easy to watch our kids enjoy the pool, while we cooled off inside
for example, breakfast only had coffee included, they wouldn t give hot chocolate to kids without paying
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area
the pool and exterior grounds were so lovely with comfortable, quality furnishings that made things so
the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living on the
the garden is well maintained and you can relax by the pool in the afternoon before going to the centre in the
the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living
very beautiful garden, terras, building, swimming pool and room
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids were screaming until late at night at the pool
also i asked for a salad roll from room service
parking free wifi connection confortable bed service room
the staff was couterous and the spa was divine.
nice old colonial villa, good service and good open bar with beer snacks and cocktails
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
adjoining king room with junior suite for kids was perfect and had kitchen with dining table
cocktails and breakfast are great
property had secure underground parking
be available, as it depends only of cuna, which is a great choice but if it gets crowded the room service is
the whole hotel, the open courtyard in the centre of the hotel, really good restaurant cuna for breakfast, lunch
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare
big parking space
good location, great pool. nice breakfast restaurant. good parking area.
good location, great pool. nice breakfast restaurant. good parking area.
easy secure parking
free wifi but it didn t reach my room, next time i ll ask for a room within its reach
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the staff were super kind, super comfortable bed, really quiet and restful, good hot shower, nice pool, made to
were having a pool party till 22
good size kitchen that was very well stocked
the breakfast was amazing!!!
water to fill up your empty bottles and also coffee, tea and some pieces from the bakery for breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
quality of the services ud83dudc4c ud83dudc4f the huge room and windows the quick valeting parking the professional
location , pool , restaurants , staff , room
the rooftop pool and bar is great in good weather
limited room service menu. milk at the restaurant was rotten.
great breakfast and a good little gym
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
the pool was very cold
there was not breakfast
plenty of hot water. we did not have breakfast.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
is quiet and residencial but a little far from dinner options for small kids who don't want to walk
kind, speak great english, and know the city very well; - the swimming pool is fun for the kids - my daughter
we also loved the pool area
the staff was really kind. breakfast was good. wifi was fast.
great area, friendly staff, excellent breakfast, quiet, comfortable
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
amazing rooftop pool and asian cuisine
the staff so helpful, the room spacious and comfortable, best bed ever slept in, rooftop bar and pool fantastic
delicious breakfast and comfortable hotel and room
there is free parking underground with elevator to higher floors
renovated, the rooms were really confortable, the breakfast excelent and the roof top with the pool gorgeous
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was a full breakfast menu and all of the food i tried was delicious
nice bar and restaurant, warm and professional staff
very strange breakfast deal
fantastic staff who went above and beyond, lovely update to a former mansion, pool was really nice
pool was horrible and not maintained
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
we had no problem reaching the center on foot with the kids, in the heat - no problem
we had an early check in and mariela was wonderful in helping us.
we had no problem reaching the center on foot with the kids, in the heat - no problem
continental breakfast was tasty
you can have breakfast, lunch or dinner by the pool and watch/supervise them play
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
kids really enjoyed the swimming pool
beautiful lobby , bar , restaurant choice pool hallways
room service did great going back and forth plenty of times because they would give them
the pool area is small. it was so hot that the building a/c was not cooling the lobby.
swimming pool area was a bit of a disappointment
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
we stayed in a jacuzzi suite, best deal ever! they even have bubbles! my kids were extra happy!
of paseo montejo (walking) enough space on the parking place enough space on the rooms even for kids
large rooms, comfortable hotel. very good value for money. kids loved the pool.
room service, quality of preparation of food, friendly staff.
there was more than enough parking for our rental
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there is no small fridge in the room, in case you have kids and need to pack stuff
great location with friendly staff. good breakfast. good wifi quiet
there is no small fridge in the room, in case you have kids and need to pack stuff
the room is ok but they don t provide hand towels, other than that our stay was great, the breakfast is really
the staff at the bar were poor. had to keep getting up for service
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we had a family room, the kids loved having a bed on the mezzanine level
boutique hotel with stunning interiors, comfy beds and great little pool area
the inner courtyard is lovely for relaxing& having breakfast
breakfast was amazing. the location to the city is fantastic! the pool was refreshing.
we were offered a very nice breakfast too
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there was live music really loud up until 2 am coming from the lobby; and tons of kids and teenagers running
location, big rooms, quiet, and perfect pool for kids and families
you could hear people dragging the pool chairs around, kids yelling, etc
for business travellers and for people who use merida as a fall-out base for day trips rooms are spacious and
check in and out was very easy. loved the beautiful pool.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
too much noise in the hallways, kids screaming, people walking, you can hear all what's happening out there in
at bar and service at breakfast: could be better
location, parking, friendlyness of staff
looks impressive and i like the facilities inc gym, pool and tennis courts
undergoing works next door at 9am, phone ringing erroneously in the room, cutting the wifi just in check out
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
is kiddie day and the pool is packed with screaming kids
on the weekend they let locals pay to bring their kids to swim
pool is great for kids as there is a shallow side with dividing wall
people and kids were constantly screaming and running up and down the hall way very late into the night - all
of the restaurant staff, the bar did not open on time most days
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i travel with my husband and 2 kids
is extremely stylish, beautifully furnished, spacious rooms, lovely roof terrace with pool and gym
the bar and the hotel restaurant is way overpriced for what they give you
came with a car and was hard to find the hotel parking, which is infact the mall parking as well
great location. awesome pool.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
underground parking included lovely pool, although a little small but it was not crowded at all very nice and
we had an early flight so we missed breakfast
pool
roof top pool area had bar and drink facilities, but no staff
is too close to the wall and no enough water the storage space in the room is not big enough room service finish
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
sign out front says b&b but breakfast is not included
the complimentary breakfast was a wonderful gesture that we truly appreciated
i did not try the food there and the breakfast was only bread and coffee
the pool is absolutely wonderful after a day of sightseeing or on a hot afternoon
he also had breakfast every morning and it was just a really nice atmosphere
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
the water of the pool too cold.
clean, big rooms. nice clean pool, restaurant facilities and english speaking / polite staff.
open parking lot with not clear access. too old facilities: restaurant, lobby and swimming pool.
nothing except price was high but we had a really nice room by the pool.
swimming pool is excellent
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we also left laundry to be done whilst we were away and it was there waiting for us when we got back
they have a very cheap laundry service (1 dollar) and you will get your clothes the same day
it is so close to the city centre and it has free parking which was great.
pool is small but there is so much to do outside that it didn't bother us that much in the end
have to clue why the pool is there - it s impossible to use it and it produces a lot of
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was good
waiting for breakfast can take some time, once it was up to an hour.
great value, charming vibe, and peaceful pool courtyard
the staff were really helpful and organised parking and laundry for us
wifi is weak ...
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
and my kids were really uncomfortable
so we went to the walmart next door and bought an air mattress for one of the kids
i really wish they had a coffee maker, in the room. but room service was efficient.
great location. wonderful staff. good breakfast. lots of parking. all at a reasonable price.
a little dated, but very clean. very noisy bar across the street.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
location, friendly staff, super.clean and decent breakfast
good location, clean, wifi, nice pool
was very nice and clean hotel. great pool! very clean rooms and wonderful breakfast.
the room service was fantastic as we requesting food and drinks and it was immediately delivered
the location is very central with good parking.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
nice room, small pool but kids enjoyed it.
hotel with a pool the kids really enjoyed
on the weekend people allowed their kids to roam the hallway and make noise late a night
limited tv channels. channels with movies, sports, and kids programs, but no news.
to use the pool facilities as there was a ( very noisy) kids' birthday party going on