Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
adjoining king room with junior suite for kids was perfect and had kitchen with dining table
nowhere to hang wet swimsuits, no bathrobes for going to the pool
they cleaned staff not very friendly not balance money- service never people on the swimming pool bar o other
at the level of quality and service, i thought it was rare to ask at check in an extra fee for wifi, and the
free parking and the security were also excellent
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
we had no problem reaching the center on foot with the kids, in the heat - no problem
must have been a mix up, because we requested a packed breakfast since we had to leave by 6 am and would have
the breakfast is excellent
was perfect the breakfast was delicious and the waiter was very attentive to anything that we
included breakfast had lovely fresh fruit, small amounts of granola and yoghurt, coffee/tea, which made it a
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids were screaming until late at night at the pool
pool and wifi both excellent
the pool is a little small.
parking free wifi connection confortable bed service room
the wifi was awful and only 2 bars of cell service in the room
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
great breakfast selection fantastic location to downtown - around 15-20mins walk excellent parking underground
awesome hotel, location, beautiful, great breakfast, nice rooms, great staff.
free breakfast, free parking
breakfast was great. good variety of food
love the pool & bar and gym
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
large rooms, comfortable hotel. very good value for money. kids loved the pool.
of paseo montejo (walking) enough space on the parking place enough space on the rooms even for kids
we stayed in a jacuzzi suite, best deal ever! they even have bubbles! my kids were extra happy!
the wifi was spotty and completely down on our last night.
pool area is super nice and naturally there is a bar next to it, however there was never anyone to serve you a
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
kids really enjoyed the swimming pool
all good is just due to my agenda i couldn t try the pool
the gymnasium is really ridiculous
to celebrate my daughter's 17th birthday, i reserved a deluxe room with two queen beds and free wifi
parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i travel with my husband and 2 kids
like most nh collection hotels, this one was pet friendly
the pool and gym where very nice and equipped with towels
the bar and the hotel restaurant is way overpriced for what they give you
husband and i are major fitness junkies and the gym was a major let down there was not enough attachments for
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
super nice room and rooftop pool + gym. also great breakfast.
clean, modern hotel. comfortable bed. decent gym.
rooftop bar had limited food choices
pool size
the breakfast was not as expected
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
too much noise in the hallways, kids screaming, people walking, you can hear all what's happening out there in
valet parking was great
very good breakfast, outdoor pool and an oxxo in front of the hotel if you want to fill the minibar by your
we also were able to order room service by 2 am and the food was absolutely amazing
gym is so-so
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
location, big rooms, quiet, and perfect pool for kids and families
there was live music really loud up until 2 am coming from the lobby; and tons of kids and teenagers running
you could hear people dragging the pool chairs around, kids yelling, etc
the club is great for breakfast and a drink in thr evening
the water didn t work for 40 minutes leaving her with soap and foam, last day we used the laundry service
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
open parking lot with not clear access. too old facilities: restaurant, lobby and swimming pool.
were doing renovations so did not have any sun umbrella,s by pool i was in the shade most of the time
we travelled with 2 little ones and they had a blast at the swimming pool
clean, big rooms. nice clean pool, restaurant facilities and english speaking / polite staff.
first room i was given was a king, but the view was terrible, because it overlooked a parking lot
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
only got 2 towels we were told because the kids stay free because of age, they got no towels
food at fatih tacos arabes, parking was nice, the pool was great, on the rooftop, so incredible views
does not take you all the way to rooftop where pool is
little outdated room, dingy looking linens and towels, no service at the bar area at the roof top pool
the pool was not functionable.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there is no small fridge in the room, in case you have kids and need to pack stuff
a lot of options for breakfast, great location
location, breakfast, service, staff
the staff at the bar were poor. had to keep getting up for service
free wifi and parking, and even when in the business part of merida (behind us consulate) it felt quiet
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
charged for hot chocolate for kids whereas coffee was free - somewhat
was a little weak and some of the machines in the gym weren t working, otherwise lovely place
location, beautiful design, rooftop bar, delicious breakfast, nice swimming pool, friendly staff, spacious room
the restaurant menu (which was also the room service menu) was over engineered one couldn t get a simple
wifi was not as good as it should be, and i would like the room to be darker at night.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
wonderful. great fun for the kids. lovely place. very comfortable suites.
we thought expensive especially as breakfast not
great place, design, ambiance , location. staff,decor, pool
wonderful. great fun for the kids. lovely place. very comfortable suites.
could have better gluten free breakfast options- otherwise the breakfast was very good!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
good location, near paseo montejo ample parking lot friendly staff
very polite staff, parking area seemed secure.
couldn t find the pool, when i did it was chained off
and the only thing that disappointed us was the pool
was disapointed because the pool was not available
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
there was not breakfast
plenty of hot water. we did not have breakfast.
the pool was very cold
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
i would have like the gym to have more weights
liked the location, the staff, our room, the pool
photos of the pool were very deceiving
coffee pot in room but nothing else to make coffee. wifi was not good on 2 nd floor.
the wifi is terrible
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
is a little run-down and it gets quite loud in the morning when kids are running around
conditioner was noisy, pool seemed not too clean 1,000
on site parking, the breakfast was quite good
mat on the outside of the balcony so you could dry your feet after swimming in the pool is missing
even when the cars are parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
and my kids were really uncomfortable
so we went to the walmart next door and bought an air mattress for one of the kids
the small sitting pool on the roof was cool and just what you need after a hot walk into town
i really wish they had a coffee maker, in the room. but room service was efficient.
wifi was down the whole time.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
really comfortable and spacious with its own terrace overlooking the pool
the garden and pool area is very pleasant.
grounds and pool were very beautiful
every morning a different local breakfast which was delicious and the room was very colorfully decorated and
pool may need to have the filter working.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the pool was out of commission the last day and there were a lot of kids running around playing
was bit deteriorated, the kids play room was bit old, broken chair. but the pool are was good.
the pool schedule, closes early
included breakfast and update room with refrigerator and microwave as well as inside of the rooms because
american breakfast was the worst! location is great.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
the hotel is small and personal, with very well designed spaces and parking - and just a short walk to the
beautiful rooms, very kind staff and a nice complimentary breakfast
spacioua and clean rooms, good breakfast, friendly staff
tasty breakfast every morning
5 minutes away from the park though not many things in the seas no bar the room terrace can do with a bit of
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
was very cold almost all shade toilets did not work for 3/5 days adult only place with kids
the room overviewed the pool and was very well ventilated with both a ceiling fan and ac unit
buildings, very kind staff, perfect location, pools, nearby parking, unique art, an oasis of peace, large room
good parking for a car , near the hotel 3-4 min
great breakfast, nice staff parking lot available for free perfect location
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
non-street, secure parking in such a central location was a big plus
anyway, it didn't really matter: they have a really nice swimming pool with chairs,
the location was also perfect: like 5 minutes from the city center with free parking (1-2 minutes walking)
noise from bar next door
there is a/c, netflix, and free wifi
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was pretty small- kids cereals, fruity, rolls would have loved eggs/pastries.
plus a nice continental breakfast spread in the morning
nice pool which, unfortunately, we did not get to use
fast wifi, daily room service and free water provided
we enjoyed the swimming pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kind, speak great english, and know the city very well; - the swimming pool is fun for the kids - my daughter
is quiet and residencial but a little far from dinner options for small kids who don't want to walk
good location, nice pool, decent breakfast, and all at a reasonable rate.
i saw comments about the wifi being weak but it was actually very good so that shouldn t deter anyone from
com which stated there was parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
to use the pool facilities as there was a ( very noisy) kids' birthday party going on
hotel with a pool the kids really enjoyed
station and traffic light, lot of noise all day and night from the street not suitable for small kids since
even my kids complained that it was not enough with 3 quesadillas or pancakes not to mention my husband ;)
limited tv channels. channels with movies, sports, and kids programs, but no news.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
fantastic staff who went above and beyond, lovely update to a former mansion, pool was really nice
nice bar and restaurant, warm and professional staff
the breakfast is delicious and the breakfast room is beautiful
pool was horrible and not maintained
the breakfast which was included was delicious
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
pretty outdoor seating area & pool
the secure on-site parking was a huge bonus
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
- there is some educational institute/school closeby, and we could hear the kids very well early during the
the pool is nice however there are no hand rails and the first step into pool is very difficult for any
no spare toilet paper pool was neglected, very worn and dirty towels well worn
there is no elevator. entry to pool difficult.
hotel was shabby not clean near pool
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
but that was ignored by a family who decided to stay and play until 10 pm and then let their kids run around
kids running up and down the hallways late at night, guests blasting music before 7am and then
pool hours could start earlier, like 7
clean, professionally run, excellent wifi, excellent bed/ac/linens, all very well managed and comfortable
my son loved the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
i asked at the reception twice but the young kids manning the reception just loughed and said that
gym did not have air con, it was on the wall but not functioning
no coffee in the room, need to buy everyday, need to buy room voucher in order to charge room service to the
touristic locations in the downtown, and easy to transit to any other newer attractions, and good gym
it has a swimming pool, a gym, fantastic selection of food for
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
were so friendly and helpful, lovely pool area and breakfast buffet was great (139 pesos, 75 for kids)
could have been slightly cleaner but the kids didnt mind
great staff excellent location loved the pool
breakfast could have been included
super comfy beds, as well as pool and gym (in case needed) great deal
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
stayed with 2 kids in the hot summer and really liked the hotel
there was a noisy family with kids who didn t seem to have inside voices, and the parents were very lax about
and the laundry service is quick and cheap
room service was prompt, the lime mojitos were fantastic, sipping in the evenings by the pool, or
in early he helped me to take my luggage into storage and said that i could relax by the lovely pool until check
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
during the night i couldn t sleep because i could hear all the noise from the pool, there were kids playing
they initially refused to accept our credit cards and didn t allow us to leave our kids and belongings in
two kids (7 and 9 years old) and i had a room with queen beds
kids loved the pool. the staff was sweet.
the pool side and when i arrived my room was not in the pool area
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
sitting area/kitchenette was really goofy with useless furniture like a cabinet and bar counter that took up
and has its own parking, good
has a small, free, parking lot attached to the side with maybe 10 spaces which might fill up quickly
great jazz bar serving food called bird across the road and it s a nice short stroll to the
facilities, swimming pool, balconies, strong shower, lovely bed, friendly staff, quiet and overall value for