Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area
thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have
products included and the room was made up spotless clean and decorated with beautiful flower petals from the
lovely pool surrounded by palms and nature
there is a wonderful pool behind the restaurant, outside tables and deckchairs
the whole hacienda is beautiful. the pool very relaxing and nice.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool, the beach and all the different trees
breakfast was excellent
willing team of staff. swimming pool well maintained and clean. food good
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
we have two kids who loved the pool and facilities
same to me and they are right in front of the pool area, i think that is preferable if you have kids
room proximity to the pool made it easy to watch our kids enjoy the pool, while we cooled off inside
the bar and restaurant kept me out of the pool, but it looked great and the kids loved it
help whatsoever when travelling with a family and young kids
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
- there is some educational institute/school closeby, and we could hear the kids very well early during the
there is no elevator. entry to pool difficult.
clean easy access swimming pool - the pool is easy to get to and right next to the kitchen for a relaxing snack
hope the owner adds a hand railing to get in and out of the pool
the pet-friendly room had a tile floor and air conditioning, which worked well
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids enjoyed going to the mall across the way
time we visit we feel that the breakfast offered is of less quality
the pool bar was closed during our stay
breakfast was good location is great
almost everything, great breakfast included.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
super easy stay and fun for kids too
no parking available during mall hours. pillows smelt moldy.
the breakfast was great and we loved the beans with eggs
was a long-term stay for me, but included breakfast was a little different every day
good breakfast, free parking, location
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area
the pool and exterior grounds were so lovely with comfortable, quality furnishings that made things so
grand historic buildings with high ceilings and great outdoor spaces including a small swimming pool and garden
beautiful patios and gardens and a swimming pool to refresh after a day of visits
historic villa with many seating areas by the pool and under covered lanais
the garden is well maintained and you can relax by the pool in the afternoon before going to the centre in the
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
guys, you should clean the swimming pool, seriously !
beds were very comfortable - room was nicely decorated - friendly staff - swimming pool - good
pool was small and unattractively landscaped
nothing to complain. breakfast can be better
- running belts in the gym were
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare
good location, great pool. nice breakfast restaurant. good parking area.
easy secure parking
wifi connection was not really stable but this is not really a disadvantage.
big parking space
good location, great pool. nice breakfast restaurant. good parking area.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room service is really bad, no fresh food, someone tried to enter to my room at night, later i
the pool area and gym were a nice feature
attentive to guests. on site restaurant available to room service. great location.
the pool area and gym were a nice feature
to have a small cool bar in room, it is not there
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
they will soon be adding tables and chairs outside on the patio and pool
the breakfast was one of the best and biggest we had in mexico
were having a pool party till 22
the breakfast is cooked to order plus fruits, yoghurt and granola but there were 2 days that they
the pool is small but refreshing after a day out
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
came in a big group, several families with lots of kids
the room, swimming pool and breakfast area were clean. the staff was courteous.
pool, very clean & friendly staff
the pool needs a railing for older adult access and exit
big and clean rooms, nice beds, clean swimming pool, friendly staff.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kind, speak great english, and know the city very well; - the swimming pool is fun for the kids - my daughter
is quiet and residencial but a little far from dinner options for small kids who don't want to walk
good location, nice pool, decent breakfast, and all at a reasonable rate.
easy parking in street opposite hotel
friendly staff. very good location. breakfasts. very fast wifi.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids were screaming until late at night at the pool
also i asked for a salad roll from room service
the pool is a little small.
parking free wifi connection confortable bed service room
a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
is kiddie day and the pool is packed with screaming kids
people and kids were constantly screaming and running up and down the hall way very late into the night - all
pool is great for kids as there is a shallow side with dividing wall
on the weekend they let locals pay to bring their kids to swim
backyard, the pool and the pool bar area.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
adjoining king room with junior suite for kids was perfect and had kitchen with dining table
nowhere to hang wet swimsuits, no bathrobes for going to the pool
the restaurant at the hotel was great for dinner and breakfast and the pool is a nice touch too
it took for exemple almost 48h for someone to pick up the room service tray that was left by a cleaning lady
they all explained to me the rules for my dog and all the amenities in the hotel (restaurant, gym, pool, etc)
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we had a family room, the kids loved having a bed on the mezzanine level
the hotel bar never had a bar tender so you could only get cans of beers.
great wifi
the pool area was uninviting.
julio prepared a few cocktails for me at the bar which were great
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
good climate in hotel + quiet but close to city center + good service (room service, laundry, parking) + english
location, safe parking, clean rooms, quiet, comfy bed, hot shower at night lasted entire time i was in it
excellent elevator, good wifi, good location near the main square, very hot shower
beds had problems getting hot water to work, but once it did, it really worked well 2 kilos of laundry washed
comfortable rooms - and free parking near by
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
thing to note for future visitors, the studio we stayed it said there is an oven, dishwasher and kitchenware,
we didn t use the pool but sat by it to relax
the pool is absolutely wonderful after a day of sightseeing or on a hot afternoon
the attached coffee shop provided a nice breakfast alternative to standard mexican fare
the part of the room facing the pool is quiet, but unfortunately the bedroom faces the courtyard on the street
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area
the pool was not clean
we had free use of the kitchen when needed and also the washing machine
i also appreciated the breakfast cooked every morning
superb coffee the pool was perfect
breakfast was excellent and i felt like i had the whole house to myself
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
friendly staff especially rogetwho spoke wonderfulenglish and was very helpful pool area is really lovely with
very central to the city centre. free parking spot just 1 block away.
the hotel promoted things to do in merida more with brochures and magazines to read also a little bar fridge in
breakfast was very convenient at adjoining restaurant that had good food and good service
the staff was really helpful, and room service was great
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
place could use some renovation my kids had the garden room but this room has no windows at all if you want
excellent location and suitable stay for family with kids
had three rooms, with a set of grandparents, then two families with tw kids each
the parking is not near.
laundry sent out came back with a strong unwanted smell.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast staff and the food were
the wifi was also very tricky at first to access
gym was small
the meals, the gym, and the pool
pool hours is too short especially for guess that returns after a long business day
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
to use the pool facilities as there was a ( very noisy) kids' birthday party going on
i heard kids playing noisily around the pool well after 10pm
station and traffic light, lot of noise all day and night from the street not suitable for small kids since
even my kids complained that it was not enough with 3 quesadillas or pancakes not to mention my husband ;)
hotel with a pool the kids really enjoyed
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
plus there was a wedding event and we could not have access to the bar nor restaurant
you can order room service and wine (the minibar is limited) to your suite as well, which we did
our rooms were immaculate & there were coati & pet cats
the breakfast is good, and the restaurant has excellent prices for lunch/dinner (which you can take to
the restaurant has excellent prices for lunch/dinner (which you can take to your room or ask as room service)
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
, it was noisy with kids
if you have a booking with multiple kids maybe best not to put them upstairs, kids running around until
the door was old and thin and kids in the pool was yelling and screaming a lot, felt like they were in my room
there for one night, but it was an amazing location, staff was great, everything was clean, good wifi/ac i
the swimming pool was amazing, really long and went around the corner as well, you could swim laps in it
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good breakfast
yummy breakfast and coffee i was able to walk to many stores and restaurants
pool may need to have the filter working.
the cleaning staff and kitchen staff were fabulous
we liked the location (at the city center) , delicious breakfast and really caring staff.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
i asked at the reception twice but the young kids manning the reception just loughed and said that
should improve the wifi also, put more contacts for laptops, ipads, iwatch, iphones,
nice pool
beautiful place, greenery, pool.....all very nice!
only 2 dishes available for room service on nye which might be understandable given they were hosting a big
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
we had no problem reaching the center on foot with the kids, in the heat - no problem
themed rooms with wall art in every room, great location, parking available, good wifi.
the restaurant food was good and the breakfast was filling
we had no problem reaching the center on foot with the kids, in the heat - no problem
you can have breakfast, lunch or dinner by the pool and watch/supervise them play
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
the pool was very cold
there was not breakfast
plenty of hot water. we did not have breakfast.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
we stayed in a jacuzzi suite, best deal ever! they even have bubbles! my kids were extra happy!
large rooms, comfortable hotel. very good value for money. kids loved the pool.
of paseo montejo (walking) enough space on the parking place enough space on the rooms even for kids
restaurant and room service could be improved, most of the food we tried to order was not available and the food
needs a little update. the wallpaper was peeling off. but good ac unit and good wifi.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast buffet, gym, and spacious rooms
amazing rooftop pool and asian cuisine
wifi was very slow and hard to connect to.
breakfast buffet, gym, and spacious rooms
we were assigned a low-floor room with a parking lot view, which was disappointing given the rate paid during
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we loved going to restaurants with playgrounds for kids, which was not expensive and very nice for our
room has no mini fridge, so if you are traveling with kids (like we were) it can be difficult to store their
great gym and pool area
strong wifi and very quiet room, with good soundproofing
i had to work during my stay and the wifi has a very good speed, it worked well for me
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
was very cold almost all shade toilets did not work for 3/5 days adult only place with kids
wifi was good
property (room, pool, breakfast
no bar or restaurant although there are
at night, loud music from a nearby bar or nightclub played until after 01
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
lovely pool, incredible large and romantic bedroom with balcony and great view
non-street, secure parking in such a central location was a big plus
friendly and easygoing staff, beautiful pool and lounge, good wifi, room was big and a huge bathroom
dedicated parking 50m
auto parking is free in a secured parking lot nearby