beds, sink too high for kids

the shower tub is not that good for families traveling with kids under 3 years old

it is also close to a mall that my kids loved

they hadn t extra bad for kids under 2 years old

small complaint was that the underground parking garage was full when we returned in the evening

a small bistro inside the hotel and a f&b store helped us because we were travelling with kids

kids playing in the sports hall

the location, free parking and wifi, and the spaciousness of the room

phone the hotel (can use the airport shuttle phone to reach the hotel) and may be surprised the bar closes at

like do you have wifi

right over office, but had there been more people, particularly kids, soundproofing could be better

very close to airport, comfortable bed and spacious room, good wifi, friendly staff.

we're night owls so late check out is always something we ask for and regency was happy too accommodate an

the carpeting was the exception to the general cleanliness. pet deodorizer smell in room.

breakfast wasn't much and the wifi was spotty, the only place out of four where i had trouble

it was clean. kids really liked the breakfast

but the most horrible part was that my kids and i were bitten all over by fleas

loved that they offer a shuttle to the airport as well

good location, attention to guests needs, good breakfast, close to airport with free shuttle

quiet room, excellent wifi, friendly staff and good location.

were a few ants in the kids' bathroom

s not really kid friendly i rented a 2bedroom suite and had 6 kids with me yet i got threatened with eviction

great for a family visit since the kids have their own space

the room was clean and tidy, the kids loved the pool and there were laundry facilities

kids said toilet seats were very

breakfast was okay, the kids liked the self-made warm waffles

told us a lot of interesting things and provided good recommendations as well as agreed for a late check out

the tv was large and newer, but the wifi was slow - even watching a movie on the hotel s own tv, it paused

very broad and quiet in addition to some simple nearby extras you may want to have like a tiny gym room or a

the wifi was not very good.

my kids found a dildo under our bed and condom wrappers by the furniture

of the rooms we got smelled like cigarette smoke and the kids clothes reeked of it when we left in the morning

there were too many things in the room to make it unsafe to have small kids in the room like sharp corners on

families w/kids and patrons waiting for shuttle hanging out at tables after finishing)

our room was nice and was great for our kids.

my family was on the trip with kids

kids jumping and running in the upstairs unit late night

were some very noisy kids upstairs that would run and jump for a while in the morning and night which was very

it was not too safe for small kids

the pool was not heated like advertised so the kids froze but they still had fun.

also i wish each floor had laundry service

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

also apparently room service ends at 10pm and there is no other way to get food

the wifi was not strong and didn t work in certain areas.

broken refrigerator , lobby and bar renovation.

great breakfast. kids loved the waffle maker

no house keeping altho confirmed to do at check in wifi is unstable

wifi wouldn't work and the employee had no idea how to fix it

close to sfo, free parking, good breakfast, renovated rooms, we had a remote control fireplace which was

very clean and comfortable inn, has simple breakfast but also a healthy juice

the ease of access to the hotel as we did as we had a flight out at 6am and travelling with 3 kids is a challenge

great view! good service! happy smile! all is perfect for my kids! they are all exciting!

once i was checking in they upgraded me to a awesome room so the kids could see the planes

our dinner was very delicious and so was our breakfast

friendly, the restaurant serves excellent food, the rooms are spotless and comfortable, and the gym is well

not serviced as well as we are used to seems only one person refilling with over 50+ guests and kids to feed

room a little bit small if you traveling with kids but really comfortable but worth the mo

note in the system requesting that we get a room in the main building since we are traveling with kids

it s very difficult especially if you re traveling with kids

ssf police make frequent visit due to domestic disturbances;hotel needs more parking spaces; kids screaming in

the gym open 24 hours we recommend

the delicious warm breakfast provided a lovely start to a long day of flight

wifi; very spacious bedroom n bathroom; clean; very helpful staff; laundromat on site; super

room was next to laundry. vent in bathroom leaked, no one resolved it.

free breakfast, clean, friendly staff

com, the room would fit 2 adults and 3 kids

being able to get a cot for one of the kids, not available

were very clean, spacious and the two king beds were exactly what we needed with teen kids

the outside tables and umbrellas were a bonus space on warm days to work or just chill with the kids over

sounded like kids running around on top floor which woke me up earlier than i wanted

we were a party of 10 with kids and 3 rooms and had more space the

also too many kids parents not taking care of their kids at the pool not sure if there could be a limit or an

my kids love the pool n the staff where really friendly

wet by the elevators due to kids swimming and going in and out.

was the ten floor room 2023 because the first three floors were packed with family with lots of kids

improvement - could have more amenities outside room, like swimming pool/spa/games room for kids

desk lady could be nicer to kids and more welcoming

group of kids came in for breakfast at 6am when we arrived as our plane was delayed significantly

nothing to entertain kids

kids appreciated the wide array of options waffles, fruit, yogurt, cereal, sausage, eggs, oatmeal

gave us the wrong room, there was no sofa bed, my kids slept on the ground

need to update they don t have a pool and that if you book a queen you re going to get a full, if you book

bed was like a cloud the bacon was crispy the eggs were fluffy the wifi was amazing my room was amazing very

we were able to do early check in so my elderly friends can get a nap in and not be cranky scrooges

very friendly staff proximity to community around closeness to airport gym

they had popcorn, hot cocoa bar & were so kind to my talkative kids

parking was 23$ plus tax. wifi was 6$

the gym is enough

wifi is not included, you should register or pay for it.

additionally, there was coin operated laundry, bit no way to get change

room smelled bad like pee and the pull out couch probably had bugs because my kids woke up with bugs bites on

closing it was properly was almost impossible by the kids and there was no door locks

floors/ceilings are very thin so we listened to the people's kids above us running back and forth all day and

we're not so sure if there are kids in there i told my husband what's up with the parking fees

all inclusive with free use of washing machines and breakfast. will stay here again.

we have had a little flight the staff was so nice to our little kids

gym could have some more equipment

was a great size and had everything we needed, including kitchen facilities

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

room was clean and had good ameneties in the kitchen

the staff was extremely nice and hospitable. free hot chocolate machine made my kids day

i travelled with kids and many pieces of luggage, there wasn't anyone to help with bags, the reception was man

we travel with 3 young kids we have other expectations

only short-coming was the very weak wifi at the hotel - i ended up producing a hotspot with my phone and using

i travelled with kids and many pieces of luggage, there wasn't anyone to help with bags, the reception was man

really liked the lobby area, there were things for my kids to do (play games/pool) and they enjoyed the indoor

great for kids, shuttle

it's always clean and has a great lobby for kids with games and pool and a bar for adults

other than that, my kids really enjoyed staying there

the games in the lobby and the pool were a nice bonus for my kids

were a large number of very loud kids playing in the hallways

pool was a little too warm, and it would have been nice if there were some things for kids to use when at the

kids loved the pool. i loved the price and proximity to airport.

we could hear the music and kids screaming

kids loved the heated pool (we made the trip in january)

the kids kept joking about how rich they must be to stay in a hotel this nice lol

it made a difference as we have large kids who can't share a full

the kids slept through it

since it was past midnight and my kids had just fallen asleep, i didn't request another room that night

very nice hotel... kids loved the indoor pool!

was one of those with a door connected to the next room and one night there was a family with kids and a baby

our hallway to our room smelled like weed, our tv would hardly work, kids running around upstairs mainly at

upgraded our room, the reason they did this as they said with our family (traveling with three kids, one is tall

on the 2nd floor and the person above us spent all night pacing the room heavy footed and the kids in the room

pet friendly and accommodated our and our pets every need

while complimentary, would be fine for kids, but i didn't care for the options

the breakfast is good. the location is perfect for traveller, they shuttle too.

comp breakfast and we got an early check in and shuttle to

environment; spacious room; friendly, helpful, and professional staff; complimentary shuttle

they even accommodated my request for early check in and late checkout due to our flight times

i also had two kids with me, who cried and complained that they were freezing the entire shower because

not get waterfront rooms as reserved and we also did not get the adjoining room that was for the kidsud83dude

our waiter at the lobby restaurant was also great considering we re dining with three kids under five

kids had a lot fun just watching airplane landing and taking off

problem with booking, i booked 2 queen beds as travelling with 2 kids and was initially allocated 1 king

the carpet in the room was filthy (my kids' feet were black

our 3 kids barely fit on the queen

was perfect for a family, with small kids

breakfast was great, and the free airport shuttle was an added bonus

flexible management as we first had a room next to the hotel's laundry

like them to serve a hot breakfast again, right now they give you a small sack breakfast, small kids juice,

the kids could watch the planes land over the water, but we didn't hear them when inside

few hours, 2 cars full of kids pulled in, blasted the music and starting drinking and smoking, and they were

limited room selection - targeted to couples only. not great with kids.

room was clean and very spacious for 2 adults and 2 kids

the fridge didn t get cold at all. bought my kids some ice cream and it melted. completely.

they can provide an microwave that will be great since we have young kids, and sometimes we need to re-heat food

had a great time with my kids

not good for big kids

indoor pool was a hit with the kids, especially since it was cold and

time there were a couple of conferences with lots of kids who were over zealous at times

everyone was pleasant and friendly. great with kids and made it really relaxing.

restaurant on premise too pricey with small kids

kids took over the pool splashing like crazy and well

comfy beds, clean, great friendly staff who are good with kids

not a huge deal but i would prefer to not walk my kids by people drinking if possible

pool is outdoors, we had kids that were looking forward to using it but it was too cold to swim

was very important for our kids but it is under construction until mid of august

my kids used the gym and appreciated that option was actually there, despite being a smaller hotel

how great the breakfast was, and how the tables out in the main lobby had fresh fruit, candy (for kids), and

my wife and kids couldn t physically do it

shuttle r not free, also they said only adults will be charged, they charged for kids too

when i booked i was told breakfast was included for 2 adults 2 kids and i get there and they argue and say it

we then went upstairs to give my kids a warm shower cause they were frozen from the pool and found long black

even the paper note was full of previous guests notes and various odd drawings seemingly of kids

gym is very minimal.

wifi was so slow i couldn t use it for work

nice clean rooms with comfortable beds. free shuttle was so a bonus

excellent decor, quiet, large room, good facilities, extremely comfortable bed, airport shuttle

is shuttle bus to/from the airport

breakfast included, it made traveling with kids easy

was great, our kids are very picky eaters

several families with lots of kids. busy at breakfast

the 24/7 coffee bar with a variety of drinks was very nice, especially the hot chocolate for kids

my kids loved that it was walking distance to the beach

had to bang on ceiling to get them to settle their kids down at 10:00pm

it ruined not only my sleep and rest but also of my wife and two kids

staff was so wonderful and kind to us and our kids

location was good for us, between kids' houses and central for our purposes

location was ideal for my family with small kids to walk around to coffee shops, stores, and a delicious japanese

the kids in the pool and jacuzzi

kids where excited to use the swimming pool

it was also fantastic to have the kids out to explore for the two hours before catching our flight (that really

the pool is heated, my 2 kids enjoyed it so much.

nice room and friendly staff. kids enjoyed the indoor swimming pool.

t stay again beds were comfy but could feel kids running up and down the halls past midnight

i needed two beds and got one and a roll out bed big enough for one person but had two kids with me

we arrived late night with kids sleeping and he was super helful to make us feel comfortable enough

especially with kids

screaming kids and parents past midnight

people above us had noisy little kids who ran around constantly but that was not the hotel s

it's beautiful just like the two staff that met me on arrival and their seriously super cute kids

they may of had kids so with me having kids, but not with me at the time, i completely understand

entering and first glances- there was a used bar of soap left on the window sill in the shower

parking and the construction going on at the gas station. that was really the bummer!!

they are very friendly with kids

day, my kids wanted to go to the pool but it was dirty

was a little noisy at times with kids running up and down the hallway

clean and parking lot well lit for coming back later at night

location, great facility, very clean, great breakfast, great wifi, and quiet and peaceful rest the entire time

no pool so not suitable fr kids or families. more of an adult/businessmen hotel.

the last night we had a family above us with kids jumping all over the hotel room until late at night

a fair number of restaurant choices clean - almost brand new netflix on the tvs free and solid wifi

gym could be better

area is quiet with a few chain restaurants across from the hotel's parking lot

bed was decent and kids enjoyed a home away from home

there was a family above us and the kids screamed, ran and jumped until after midnight

my kids enjoy the pool so much and you they can be loud in having fun around the pool no one complain

the staff was wonderful. the kitchen in the room was fully stocked. weekend breakfast was great.

24 hour self service laundry using the app was perfect for a long time stay

travelled with kids, but only got 1 breakfast coupon, while front desk said kids eat for free, restaurant staff

friendly staff, clean rooms and pool

no room service, no breakfast included

comfortable beds, good wifi, covered and plentiful parking next to the hotel.

room was clean and spacious. free parking

she explained that she was not allowed to write '3 kids' on the coupon

apparently teams of young teens were staying at the hotel and both the kids and chaperones were very disrespectful

kids were looking forward for a free breakfast (as it mentioned on the website) but find out in the

beds were nice and comfy. staff was really nice. i liked having a 1st floor room with kids.

i promised the kids we were going to swim

we ordered room service and that was fun for the kids

the view was beautiful, i can't say enough about the staff they were like our kids we loved this hotel better

good place for kids who want to party drunk all night but not for families or anyone looking for a peaceful

we stayed with the kids, and it was ok

location, gorgeous hotel and rooms, amazing facilities onsite - a small mall, a huge playroom (my kids new

i was there for a whole week with kids and wasted a lot of leftovers

could hear the people above us walking heavily across their floor when we were trying to get our kids to sleep

2x queen room a bit small for a family of 4 with young kids.

the walls are paper thin - meaning we woke up to kids yelling at 6am everyday

i just turned up our tv and distracted my kids