people above us had noisy little kids who ran around constantly but that was not the hotel s

they may of had kids so with me having kids, but not with me at the time, i completely understand

it's beautiful just like the two staff that met me on arrival and their seriously super cute kids

electric fireplace in the room didn't work and on-site staff couldn't help

parking a little difficult, but ok.

we stayed with the kids, and it was ok

we ordered room service and that was fun for the kids

when you have kids you try to tip toe around when they re asleep but the toilet is enough to make you nervous

the view was beautiful, i can't say enough about the staff they were like our kids we loved this hotel better

but we brought our electric scooter and skateboard and kids bike and wagon and we had a great time accessing

was great, our kids are very picky eaters

breakfast included, it made traveling with kids easy

my kids loved that it was walking distance to the beach

we loved it and want to bring out kids next time

several families with lots of kids. busy at breakfast

location was ideal for my family with small kids to walk around to coffee shops, stores, and a delicious japanese

staff was so wonderful and kind to us and our kids

had to bang on ceiling to get them to settle their kids down at 10:00pm

location was good for us, between kids' houses and central for our purposes

it ruined not only my sleep and rest but also of my wife and two kids

great breakfast. kids loved the waffle maker

wifi was iffy.

has an issue with the wifi not working.

easy to maneuver, clean, free filtered water. solid wifi.

electric vehicle charging. laundry on premises. no touch door keys.

it was not too safe for small kids

nice place for my spring break with young kids

kids were happy, so do i

my family was on the trip with kids

were some very noisy kids upstairs that would run and jump for a while in the morning and night which was very

my kids found a dildo under our bed and condom wrappers by the furniture

our room was nice and was great for our kids.

of the rooms we got smelled like cigarette smoke and the kids clothes reeked of it when we left in the morning

noisy, kids running around playing in the elevator

the size of our room was great for our kids, very cold ac alwaysssss a plus lol

gave us the wrong room, there was no sofa bed, my kids slept on the ground

location close to bart and airport. comfortable mattress. clean. free wifi. fridge in room.

breakfast was the low point, as it was just a sparse offering of selection.

bed very comfortable. accommodated my early check in request.

get to work remotely before my trip, so this place provides a good wifi connection and a desk for me to get work

we travel with 3 young kids we have other expectations

i travelled with kids and many pieces of luggage, there wasn't anyone to help with bags, the reception was man

the staff was extremely nice and hospitable. free hot chocolate machine made my kids day

great value & comfortable room. late check out allowed.

we travel with 3 young kids we have other expectations

the shower tub is not that good for families traveling with kids under 3 years old

beds, sink too high for kids

they hadn t extra bad for kids under 2 years old

it is also close to a mall that my kids loved

close to airport, amenities not listed on web site (breakfast, gym)

kids playing in the sports hall

a small bistro inside the hotel and a f&b store helped us because we were travelling with kids

the location, free parking and wifi, and the spaciousness of the room

beds, nice to have a slide out desk/table and quality products in the shower, great to have gym

super comfy beds, spacious for 4, located 5 mins from airport, free airport shuttle.

late at night the receptionist offered to change my room but it was difficult to move sleeping kids with all of

they shouldn't sell that as a 4-person room but 3, even with kids

be better if the hotel also had somewhere you could buy snacks etc as we were limited to ordering room

fabulous weather. spectacular views. excellent golf.

looking out on ocean views abutted by cliff drops from the golf course greens is soothing, like getting a mental

we have had a little flight the staff was so nice to our little kids

was a great size and had everything we needed, including kitchen facilities

elevator was to far from the room, this didn t allow us to use the hotel pool or gym.

nice pool but water was cold

king studio was well equipped with a great kitchenette

great view! good service! happy smile! all is perfect for my kids! they are all exciting!

the ease of access to the hotel as we did as we had a flight out at 6am and travelling with 3 kids is a challenge

once i was checking in they upgraded me to a awesome room so the kids could see the planes

the restaurant and bar food and service was also exceptional

linda lu who served us breakfast was unbelievable professional and friendly. she was great!

right over office, but had there been more people, particularly kids, soundproofing could be better

wifi speed was lacking at times, so maybe it's an older wifi router in use that's in need of

pet friendly hotel

easy/free parking

that the rooms had hard surface floors rather than carpet, cotton sheets and towels, breakfast, parking close

they are good to me and to my kids

family friendly hotel - lots to keep the kids busy and great shuttle service to and from airport and local

my kids liked the pool table and video games

the games in the lobby and the pool were a nice bonus for my kids

really liked the lobby area, there were things for my kids to do (play games/pool) and they enjoyed the indoor

it was clean. kids really liked the breakfast

but the most horrible part was that my kids and i were bitten all over by fleas

friendly staff clean room comfortable bed large bathroom hot breakfast included

location, clean and spacious rooms, breakfast provided and there s always coffee/tea/beverages

breakfast was great

) too many kids

my son loves the indoor pool because let s fave it kids love swimming regardless of the time of

clean rooms and very nice pool area for the kids.

kids loved the pool. i loved the price and proximity to airport.

kids loved the heated pool (we made the trip in january)

we can leave the kids (all young adults & teenagers) in staybridge while we go to outlets

kids said toilet seats were very

s not really kid friendly i rented a 2bedroom suite and had 6 kids with me yet i got threatened with eviction

the breakfast was a buffet and my kids loved the pancakes maker

great for a family visit since the kids have their own space

while complimentary, would be fine for kids, but i didn't care for the options

great breakfast, great price, great location. breakfast and service were fantastic!

location was great. right by airport. appreciated getting early check in and late check out

the wifi is very weak inside the room. i will have to go to lobby for better wifi connections.

also, there was a kitchen sink and faucet, which came in handy

problem with booking, i booked 2 queen beds as travelling with 2 kids and was initially allocated 1 king

i also had two kids with me, who cried and complained that they were freezing the entire shower because

not get waterfront rooms as reserved and we also did not get the adjoining room that was for the kidsud83dude

gave us a good room with great view of airport which kids loved the most

our waiter at the lobby restaurant was also great considering we re dining with three kids under five

a family stayed in the room next to us and the kids got very loud early in the morning, so we're couldn't sleep

restaurant on premise too pricey with small kids

bit more expensive than others in the area but great for kids and shuttle bus was perfect for a next day 6:3

comfy beds, clean, great friendly staff who are good with kids

fit our family of five comfortably (3 kids)

the carpet in the room was filthy (my kids' feet were black

was perfect for a family, with small kids

our 3 kids barely fit on the queen

we had a reasonable spent value considering the high prices in the surrounding areas with parking fees

the shuttle to the airport was right on time and saved us lots of time

not a huge deal but i would prefer to not walk my kids by people drinking if possible

pool is outdoors, we had kids that were looking forward to using it but it was too cold to swim

my kids used the gym and appreciated that option was actually there, despite being a smaller hotel

was very important for our kids but it is under construction until mid of august

days, we skipped starbucks run in order to get to our room since we were tired and traveling with kids

few hours, 2 cars full of kids pulled in, blasted the music and starting drinking and smoking, and they were

limited room selection - targeted to couples only. not great with kids.

the kids could watch the planes land over the water, but we didn't hear them when inside

room was clean and very spacious for 2 adults and 2 kids

stay was fantastic for my young kids as well

made my kids uncomfortable

my wife and kids couldn t physically do it

even the paper note was full of previous guests notes and various odd drawings seemingly of kids

i loved the inside swimming pool. specially for the kids.

we then went upstairs to give my kids a warm shower cause they were frozen from the pool and found long black

breakfast was okay, the kids liked the self-made warm waffles

there is breakfast for a quick start to day

the gym was closed

nice and helpful and caring room was very clean cozy close to airport and san francisco downtown wifi was good

very broad and quiet in addition to some simple nearby extras you may want to have like a tiny gym room or a

nice clean rooms with comfortable beds. free shuttle was so a bonus

gym is very minimal.

airport shuttle information at the airport not clear.

room was clean and big. location is good and so is the shuttle service

shuttle bus didn t show up after waiting for an hour an air crew staying in double tree advised

liked the fitness room

the only nice part of the hotel was the bar

i also liked the fitness center with brand new equipment

i was able to get early check in and late check out

unclean. no room service. noise.

noisy, rude, loud --too much guest drama; local police has to be called for out of control guess; kids playing

note in the system requesting that we get a room in the main building since we are traveling with kids

not serviced as well as we are used to seems only one person refilling with over 50+ guests and kids to feed

it s very difficult especially if you re traveling with kids

ton of kids swimming by 8 am across from room

i loved the complimentary breakfast, close location to the airport and the comfy/clean room.

free breakfast, clean, friendly staff

clean, comfortable and roomy. the breakfast and coffee was very good

the gym open 24 hours we recommend

room was next to laundry. vent in bathroom leaked, no one resolved it.

the kids in the pool and jacuzzi

it was also fantastic to have the kids out to explore for the two hours before catching our flight (that really

kids where excited to use the swimming pool

the pool is heated, my 2 kids enjoyed it so much.

nice room and friendly staff. kids enjoyed the indoor swimming pool.

liked having king size beds with kids

com, the room would fit 2 adults and 3 kids

my kids enjoyed making their own waffles

sounded like kids running around on top floor which woke me up earlier than i wanted

being able to get a cot for one of the kids, not available

pool was loaded with kids ,need more adult time til like 9-minight

wet by the elevators due to kids swimming and going in and out.

the kids really enjoyed the gaming area

was the ten floor room 2023 because the first three floors were packed with family with lots of kids

we were a party of 10 with kids and 3 rooms and had more space the

kids appreciated the wide array of options waffles, fruit, yogurt, cereal, sausage, eggs, oatmeal

nothing to entertain kids

improvement - could have more amenities outside room, like swimming pool/spa/games room for kids

group of kids came in for breakfast at 6am when we arrived as our plane was delayed significantly

desk lady could be nicer to kids and more welcoming

they had popcorn, hot cocoa bar & were so kind to my talkative kids

i like the self-service laundry for my business trip

the bed, vety comfortable & room service was excellent

no room service at night ... at times we had to pick up extra towel or toilet paper downstairs.

complimentary shuttle bus and laundry room

room smelled bad like pee and the pull out couch probably had bugs because my kids woke up with bugs bites on

closing it was properly was almost impossible by the kids and there was no door locks

we're not so sure if there are kids in there i told my husband what's up with the parking fees

floors/ceilings are very thin so we listened to the people's kids above us running back and forth all day and

i would stay for a short visit also, especially because they accept pets

i needed two beds and got one and a roll out bed big enough for one person but had two kids with me

free breakfeast menu for kids and advertisement for breakfeast included kind of sucked

t stay again beds were comfy but could feel kids running up and down the halls past midnight

screaming kids and parents past midnight

especially with kids

it made a difference as we have large kids who can't share a full

since it was past midnight and my kids had just fallen asleep, i didn't request another room that night

having an indoor pool, the water were pretty cold and our kids did not enjoy staying in it much

we could hear the neighbor and their kids playing and talking when we were trying to get some sleep

very nice hotel... kids loved the indoor pool!

our hallway to our room smelled like weed, our tv would hardly work, kids running around upstairs mainly at

on the 2nd floor and the person above us spent all night pacing the room heavy footed and the kids in the room

upgraded our room, the reason they did this as they said with our family (traveling with three kids, one is tall

was one of those with a door connected to the next room and one night there was a family with kids and a baby

pet friendly and accommodated our and our pets every need

not good for big kids

not fair we have 3 kids and we had been driving for 6 hrs we were tired

the room was clean. the pool was really nice, my kids enjoyed it.

of the big deal for the kids were the inside pool but wasn't much satisfied

torrey pines hike/walk staff are kind, patient, effective, low key i ve taken my friends and my kids

my kids enjoy the pool so much and you they can be loud in having fun around the pool no one complain

there was a family above us and the kids screamed, ran and jumped until after midnight

bed was decent and kids enjoyed a home away from home

kitchen area was perfect.

24 hour self service laundry using the app was perfect for a long time stay

day, my kids wanted to go to the pool but it was dirty

they are very friendly with kids

was a little noisy at times with kids running up and down the hallway

close at 10pm and the hotel don t providence nice food except frozen food or dry food, and no bar , nothing

location, great facility, very clean, great breakfast, great wifi, and quiet and peaceful rest the entire time

poor parking

very close to restaurants, groceries, banks, and laundry mat

they have the parking ground that you can use

parking lot slopes dramatically so when someone opens their car door next to you, it can swing open

i liked the available parking, large room, comfy bed, clean, quiet and safe area.

no pool so not suitable fr kids or families. more of an adult/businessmen hotel.

the last night we had a family above us with kids jumping all over the hotel room until late at night

hotel has free parking, great free wifi, and a great breakfast

biscuits at breakfast were amazing, and the person that checked me in was mindful of my bonvoy

everything you need in the gym

travelled with kids, but only got 1 breakfast coupon, while front desk said kids eat for free, restaurant staff

free parking and wi-fi

the bar downstairs is awesome

no and that we hadn t paid for it specifically so we could either go fill our own water at the gym fountain

room service is bad, there was no water for a day and wifi got disconnected for a day

beds were nice and comfy. staff was really nice. i liked having a 1st floor room with kids.

she explained that she was not allowed to write '3 kids' on the coupon

hard to relax in the spa or pool with kids running around

kids were looking forward for a free breakfast (as it mentioned on the website) but find out in the

the kids love the pool, so easy to access