there were another guests smoking other than tobacco on the parking lot

it was ok decent upgrade in room newer bed nice size kitchen

parking lot had people hanging around that weren t staying at hotel.

normally would just open a window but being on the first floor you can easily be seen from the parking lot (no

needs better, brighter lighting in parking lot at rear of hotel

the pool area especially that it has a kid pool for the kids and a hot tub also you can play volleyball in the

pool is amazing for kids of any age

there s a section just for kids and one for adults, not to mention the hot tub

great family atmosphere, staff was helpful, and the pool was great for the kids and adults.

beds, fun pool area for the kids, good breakfast selection, friendly staff, showers were very nice, liked that

that the kids couldn't go swimming

booked a one bedroom suite for my fiancee, my 3 kids, and myself

i closeness to family n friends it had what i wanted in there for the kids

i had kids with me from out of town too

it s like pretty much a rehab/ re-entry program for parolees and convicts i suggest not taking kids it s

room was nice, clean, bed comfortable & the best part of 3rd floor was not loud with kids

the pool was clean and my kids had a great time

where very clean all good things to say took my daughter here for her birthday nice game room for kids about 6

breakfast was good, building was clean staff was very kind! highly recommend!

the breakfast are extra exelent

fumes from the chemicals hurt kids eyes and unable to swim

the kids had fun in the pool while my husband and i enjoyed the hot

my kids loved it

the kids really enjoyed them too

book this hotel because there was a pool available and when you travel with kids do you want some thing for them

to be between 7-10, we went down at 9:15 on a sunday and to our as surprise no breakfast, my kids left the hotel

) the breakfast was simple nice enough for a work trip or quick start off for kids but pass that you need to

shady place keep your kids away

no breakfast in the morning as i was leaving out

was stained, reception didn't do anything about random people walking outside the hotel in the parking lot all

pillows were not supportive and the pullout bed was extremely uncomfortable even for the kids

called to request a room away from the elevator and asked about the indoor pool since i had kids with me

was no pool and the description stated it was not available in 2015

breakfast was

pet friendly, location

my shower was broken, the staff was rude, my remote control didn t work. no wifi.

continental breakfast, tv channels, wifi and parking

my wifi didn't work

the front desk customer service the hot breakfast and the room was clean

the parking lot was a quarter full of non-running cars, somehow they managed to be in the spots closest

this should be updated on this listing-- the kids were disappointed

could do better with plowing parking lot

parking lot was poorly plowed tons of snow not fresh snow either

the staff for the kitchen was just arriving when i was leaving

the staff were so accommodating to our needs- early check in then late check out due to flight delay

everything and my kids enjoyed the

reason for the leisure was to take the kids swimming every day

that the pool was closed and that s the reason i brought my kids was so they can swim

my kids were upset

good breakfast and free laundry

indoor pool for the kids

kids everywhere, noisy at

the kids love the pool area, too

high class, we got it for the pool but we didn t even get to swim (not the hotels fault, the kids were too

to stay on the 5th floor this time and, with kids, that can seem so far away from the door

kids loved the pool

there were a lot of high school kids there for a tournament so the breakfast line was big, but it moved quickly

is good, and there's a target right in front, which is very helpful if you're traveling with kids

my kids enjoyed the pool- extended hours, love that

we stayed for the pool but the.water was to cold my kids wouldn't even swim

we had 2 adults and 3 kids but we made it work

of hockey kids, no adult supervision

virginia went out of her way during this wild snowstorm to find my coat in the parking lot

pool was tiny and my child for the first time ever did not want to go in the pool

said there was a bar and no alcohol on the property. long drive and no beer

overcrowding of (undersupervised) kids in the small pool area.

we mainly went to take the kids swimming

fast, easy check-in. extremely clean rooms. breakfast was awesome.

same breakfast everyday

also the pool was very warm & the elevators definitely freaked us out

a lot of kids driving their cars up and down in the parking garage.

great new hotel. lovely interior and upscale decor. staff is very friendly. wifi is great.

breakfast was a joke 2) the wifi constantly dropped out of reach 3) my room still had leftovers in the fridge,

the upstairs bar was very nice and the lobby living room was lovely

sometimes it was a little noisy with the restaurant and bar down the hall.

good breakfast, great room with comfy beds, kids enjoyed the pool. we had a wonderful stay.

kids next door screaming and yelling and banging on the walls

pool is outside only but clean and nice

the pool should have been heated outside. too cold to go in.

everything was great - the common area, the room, gym, pool, etc. excellent!!

of the front desk talking to us and accusing the kids as to much noise they called the police when there was a

of kids running around

occasionally kids running in the halls

i could hear someone getting sick in the room next store and kids in the hallway

the kids liked the pool

pool area clean and fun for kids

party next door to my kids room. walls were apparently thin & their talking kept them awake.

our sofa bed was very nice uncomfortable. kids had to sleep on our bed

so i could rest as there was a big high school group checking in and i needed sleep without noisy kids so they

we ordered pizza from outside for the kids but had no paperplates or eating utensils

it was so bad that my kids wanted to leave

to many unattended kids in pool

better kids brkfst

arrival friday night at 7pm, the hotel was packed with kids/parents for a soccer tournament

the kids were having fun loudly in the hallway after 10:30 pm

kids were in awe

one of the guy did not even want to give water to the kids

we took our kids (indoor) swimming and it started to rain outside, then the rain starts pouring inside also,

did have a working pool which my kids enjoyed

we took our kids (indoor) swimming and it started to rain outside, then the rain starts pouring inside also,

kids loved the pool.

when allowing customers to book for some big school event they should find a way to keep the kids away from

no warm cookies. extremely busy with kids running the halls (we all did it as kids).

my kids told me that someone said room service and opened the door

was wonderful, kids loved the warm cookies

big enough for me to bring my 4 grandkids

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so

the pool & hot tub were a great addition for the kids

this worked out well in the end because kids eat free, so we had enough credit, but wasn t clear when i booked

great location! clean , friendly and a good restuarant and bar -pool

the room was pretty spacious for 3 adults and 2 kids. the pull out couch was a lifesaver.

arriving at 3am with 3 kids the staff went above to help us get settled as fast as possible

great place to stay kids and all of us had a great stay

that tied up alot of money we wanted to use to go and take the kids somewhere fun to have a good time but we

my kids were harassed by a guest staying next door

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

prefer outdoor seating away from the front parking lot .

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

i really liked the amenities, especially the basketball court, swimming pool, and grill area

fine for adults, but other than the pool, not very kids friendly

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

mention of a $100 nonrefundable pet fee

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

second floor room and the high fee for pet.

we stayed here specifically for the pool and the chlorine was so strong my kids eyes were burning we had to

there was nothing we did not like. it is our go to when we go visit our kids.

both the parents and kids enjoyed everything about our stay

the pool and hot tub are large

the whirlpool and pool were clean, delicious breakfast, staff was phenomenal

gym was too small

breakfast was mostly just cereal not really what we expected and the pool was very small and freezing

has changed what breakfast use to be, i understand, we went out for breakfast i appreciated late check out when

small pool. but only because my daughter was expecting something bigger.

the breakfast was great and had good rotation of hot items

pool was freezing cold and our family was not able to swim with our kids due to the unheated water

i tried to go to the pool with my family we couldn t even enjoy it because there was about 10 kids not one

stayed on first floor, and could hear kids running over my head as i tried to sleep.

they allowed kids in the floor above us to run in the hallways and in their room all night

however the coffee in the breakfast room was delicious

was pretty small, but not usually too crowded for kids to enjoy

room above me had kids running around and jumping off beds non stop

the kids loved the inside pool and the hours

the rooms were clean, spacious for our large group with kids

kids loved the breakfast buffet

the hot tub was my favorite part..the kids loved the pool

hall man harassing the kids, knocking on the door,watching them do tick tock etc

we traveled with 4 small kids and needed adjoining rooms

with kids, that was the most horrible part

the pool is large with warm water; nothing fancy, but kids had fun

new year eve night we had a family stay above us that had lots of kids and adults, they were allowing the

the tv setup was complicated, kids running around with no parental supervision.

my kids loved the pool

new year eve night we had a family stay above us that had lots of kids and adults, they were allowing the

the tv setup was complicated, kids running around with no parental supervision.

kids running down the halls loud late at night

family friendly hotel with activities for kids in mind

work started the next morning at 8am banging and drilling right above us while our kids were still sleeping

kids being loud, the shower and bathroom setup, and the small spaces for a large amount of people

many kids on premises

we just wanted to get away for a few days over the kids spring break

booked a night away with my husband to get away from the kids during this quarantine time used towels on the

was super clean and the breakfast staff was pleasant and even opened up the yogurt fridge for the kids who were

was nice answer all of my questions also due to the recent snow parking lot was clean as well as the

clean room, staff was nice daughter had fun in the pool

the staff was friendly and the pool was open until 11 and opened at 6 which was awesome for my kids

user friendly for kids

the beds were comfortable and the kids loved the pool

so i had to book another room elsewhere across the street just so my kids could go swimming

some kids partying until way after midnight and making a lot of noise

there was alot of noise in the back parking lot overnight which our room faced

breakfast was good.

thankfully no kids running up and down the halls

i made the reservation, i asked if early check in would be possible

sufficient parking

smelled like cigarettes in hall, dirty carpet

the breakfast food is good

kids liked it and i was pretty impressed

the room was clean the beds was great. the kids love the food.

we have kids and grandkids in elgin and this is the perfect location for us to stay

poor cable lineup, barely any sports, movie or kids channels

breakfast offering very minimal and not too appetizing.

we asked for conjoining rooms said they would ended up our kids were down the hall were lied too

kids running yelling and jumping on the floor above my head all night even after i called and

the free wash/dry laundry is gr8

having a kitchen, closet to store suite cases.

great location. comfortable bed and nice kitchen area.

college age kids in and out until quite late and noise from the upstairs

pool was warm kids enjoyed it

the hotel is away from traffic so at night its not noisy, other than kids running in the hall, and the usual

my kids were laying down and she came up and said there was a complaint

everything that could be broken was up to the elevator which 3rd floor with 3 kids is awesome

this hotel because it said 3 stars and listed as pool with spa to take the kids swimming

a bit noisy with kids

the kids fighting next door to my room

great breakfast for the kids

wish breakfast had been available a bit longer as it was hard to get down there with 2 kids