thankfully no kids running up and down the halls

pretty good breakfast - standard fare. room comfortable and price reasonable.

only drawbacks were a very modest breakfast and loud doors that other patrons would let slam in the middle of

breakfast looked good! smelled delicious!

some kind of breakfast could have been provided. also, the towels were not very high quality.

we have kids and grandkids in elgin and this is the perfect location for us to stay

poor cable lineup, barely any sports, movie or kids channels

the room was clean the beds was great. the kids love the food.

kids liked it and i was pretty impressed

poor cable lineup, barely any sports, movie or kids channels

we asked for conjoining rooms said they would ended up our kids were down the hall were lied too

kids running yelling and jumping on the floor above my head all night even after i called and

the rooms are large and the cable channels are good. parking is great.

little store, free laundry, kitchenettes

i liked that hotel had a kitchen set up pots pans dishes stove dish washer

pool was great for the kids with a great breakfast selection

in the pool there were screaming kids taking swim lessons. it was weird.

slamming doors and allowing young kids to run around like a playground while the parents did nothing

pet owners beware: although listed as pet friendly they will charge you $75 for your pet even

didn t see the notice we could have requested one for our room until we were heading down for breakfast

it was a great room but the pool was amazing, kids had a great time

was very polite and kind everyone greeted me i remember one of my kids even asked me do they know you

com had sent us it was late and i had kids that was in sleepy and ready to go to

was excellent and my kids really enjoyed the swimming pool

after the kids went to bed the drunk parents took the

went to the hotel just to take the kids to the pool

only one kids channel too

breakfast selection kids loved the pool and there was always towels available and you needed a key to get in

there was no microwave in the room.. kids running up and down the halls.

kids had a blast had a great time very comfortable the breakfast was awesome will be staying there

nice and small, liked all of the breakfast options for picky kids :)

asked to take out trash and stuff outside the room which was very inconvenient especially with kids

the pool had kids spitting and coughing couldn t get in cause covid-19

the breakfast was very good and the staff opened the bar for us and our relatives who were also attending the

location and hot breakfast

it was the one night away from kids that we could sleep in

the pool was small and ice cold. my kids were freezing.

didn't have free continental breakfast. the pool had flies in it.

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

it took a while to connect to the wifi but other than that, love the property.

of hockey kids, no adult supervision

we had 2 adults and 3 kids but we made it work

food bar for breakfast.

rooms are fine, and i like that there is a decent bar in the lobby

only 2 miles from a wonderful cocktail bar

this should be updated on this listing-- the kids were disappointed

breakfast was great since we had items we could also take and go

breakfast was fine. i would recommend having juice set out for guests. the machines were not on.

great service and good breakfast

the pool and hot tub was out of service, which was a big disappointment.

was down so kids could not swim, could not get the tv channels to work went to desk day shift said he would

then restatred by 630 am, plus the screaming, normal laughing and carring on no problem but these kids just

when we arrived we found out we had a king bed for 2 adults and 3 kids

my kids can t even use their ipads

this hotel for the pool for the kids

that is a huge plus to be able to sit in the hot tub after kids go to bed

little happy hour, nice pool for the kids

stayed here strictly for my kids to use the pool

the pool hours were great- open until 11 for kids, 12 midnight for adults to have some quiet time

was clean didn't look dirty like some hotel pool, i also like they give adults pool time with no kids

easy to navigate, clean, friendly staff. kids loved the pool.

great pool for kids

but had another queen room down the hall and gave mr the keys but that was also a king so my 3 kids wound up

the indoor pool and coffee

didn t like breakfast being excluded within the hotel cost

fine for adults, but other than the pool, not very kids friendly

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

they did say that they allow pets

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

mention of a $100 nonrefundable pet fee

guests were pretty noisy, little kids jumping around and being obnoxious

adult and 3 kids

they need to have breakfast items that are gear toward kids not for older people

front office staff was great!! pool was small but kids still loved it!

each room had a bathroom and full kitchen, great for travel with kids

the pool was clean and my kids had a great time

room was nice, clean, bed comfortable & the best part of 3rd floor was not loud with kids

where very clean all good things to say took my daughter here for her birthday nice game room for kids about 6

room was nice, clean, bed comfortable & the best part of 3rd floor was not loud with kids

bed very comfortable. breakfast was great. friendly staff.

in pool was little cool for the kids

the halls smelled like weed, and you could hear kids running up and down the halls.

the pool area needs work too, my kids were swimming and i

parking is always available

wished they had made an effort to have some sort of free continental breakfast

had like 4 younger kids playing hide and seek till 11:30

loud kids running down the hallway after 9pm

breakfast wasn't free and cost $15 person, even kids.

that is really dangerous when you have kids and could risk them putting it in their mouth

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and

very frustrated since we have little kids who wanted to swim

during my stay a room full of kids down the hall were going in and out slamming doors and yelling down the

pool water to cold and to much chlorine in the water burn your eyes while watching your children

very clean, spacious and quiet room, excellent breakfast, friendly staff

pool water was too cold

my kids love the pool the most

our 2 kids loved the fact that we were treated special with a bottle of water

super clean rooms & great location! kids loved the pool :)

highly recommend, kids loved making waffles and fitness center is good

so , listen what happened, they put near my room the huge black family with 20 kids, who were acting absolutely

my kids have food allergies so the full kitchen was extremely appreciated.

we didn't need extra room because 2 adults and 3 kids

the pool was a bit small. with about six kids in it it started to feel crowded.

breakfast was okay. my kids are picky eaters, so they did not care for it much.

my kids love the pool the rooms made it feel like we was at home love it

the pool too small, she appear bigger on the pictures. no water games flr kids

loud kids running the halls

the kids like the buffet style better

there is generous parking in front

i like the place i wish the pool is bigger and the gym as well. i'll come back again

especially since i recently took my kids to disney, paid well over $3000

in wrong room,room service provided by me, set garbage in hall, walk down to lobby for towels,tiolet paper cups

the appointment was needed for a pool or gym use

breakfast, a jimmy dean breakfast sandwich and a granola bar is better than nothing

liked the breakfast, it was good

was perfect , the breakfast, the rooms were so spacious, kids love the pool and the staff was really

noisy kids

close to kids attractionsrestaurants and shopping

the staff were amazing!!!! super great to my kids and overall extremely accommodating.

it's fine for the family, but the kids even noticed it didn't match the picture

hide away bed was not useable for my kids

the breakfast was awesome my kids loved the selection

they said it would be fixed in the morning but the next day it was still too cold for my kids to go in

the staff was very nice to me and my kids

good free breakfast and the pool seems a hit with kids

he enjoyed the pool with other kids

my kids enjoyed the pool and having kitchen in the room

was perfect with the kids

and a nice hot breakfast too

great breakfast

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

both of my little kids slept amazing here

the kids loved the pool and hot tub

even though the executive club was closed they gave my 2 kids free breakfast

had a room full of loud bouncing off the walls kids next door (middle school age) that kept me awake

the kids loved the pool, fountain, fish tank, and

it was my second time staying and my kids first

everything was fresh and restocked and the ladies took exceptional attention to my kids needs

we were happily surprised by the happy hour,and our kids loved the jacuzzi and pool

my kids (9yo and 5yo) didn t even want to leave the hotel because of it

this worked out well in the end because kids eat free, so we had enough credit, but wasn t clear when i booked

the pool & hot tub were a great addition for the kids

big enough for me to bring my 4 grandkids

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so

great location! clean , friendly and a good restuarant and bar -pool

the pool was really nice for kids

the pool was warm and my kids loved it very much

swimming pool was clean and great for kids

breakfast was great. staff was great! kids enjoyed the pool.

the pool was closed was a bummer for the kids. but the stay was still great for them.

could've been cleaner, and thin walls (there was a soccer tournament that weekend and some of the kids were very

it was a great stay kids loved the pool and the breakfast was great also :)

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

room were quiet without kids running around at night

the kids loved it

the make your own pancakes was a great idea especially for kids, and they had a wide variety of other foods,

paid ---$ for a christmas night room for my kids to swim and wasn't told till i checked in that the pool was

checked in an went to take the kids swimming an a guest had the dog in the pool area an pool

their pool wasn't in working order and we have three kids looking to swim

it was ok decent upgrade in room newer bed nice size kitchen

needs better, brighter lighting in parking lot at rear of hotel

there were another guests smoking other than tobacco on the parking lot

parking lot had people hanging around that weren t staying at hotel.

normally would just open a window but being on the first floor you can easily be seen from the parking lot (no

pillows were not supportive and the pullout bed was extremely uncomfortable even for the kids

called to request a room away from the elevator and asked about the indoor pool since i had kids with me

breakfast was very nice, lots of choices and everything was stocked and fresh

to install a sign to indicate entrance to both townplace and fairfield parking lot

the pet charge of $100 for the stay seems excessive.

my kids loved it

book this hotel because there was a pool available and when you travel with kids do you want some thing for them

fumes from the chemicals hurt kids eyes and unable to swim

the kids had fun in the pool while my husband and i enjoyed the hot

the kids really enjoyed them too

my wifi didn't work

continental breakfast, tv channels, wifi and parking

the wifi connection was decent

the parking lot was very well lit at night and it s near the interstate but on a quiet street

plenty of free parking, decent exercise room, and nice walking paths in the area

overcrowding of (undersupervised) kids in the small pool area.

we mainly went to take the kids swimming

also the pool was very warm & the elevators definitely freaked us out

location and having a kitchen

the free breakfast is great with lots of options, and the evening socials on mon-wed are great

it s like pretty much a rehab/ re-entry program for parolees and convicts i suggest not taking kids it s

i had kids with me from out of town too

that the kids couldn't go swimming

i closeness to family n friends it had what i wanted in there for the kids

booked a one bedroom suite for my fiancee, my 3 kids, and myself

high class, we got it for the pool but we didn t even get to swim (not the hotels fault, the kids were too

indoor pool for the kids

kids everywhere, noisy at

the kids love the pool area, too

to stay on the 5th floor this time and, with kids, that can seem so far away from the door