people above us had noisy little kids who ran around constantly but that was not the hotel s

they may of had kids so with me having kids, but not with me at the time, i completely understand

it's beautiful just like the two staff that met me on arrival and their seriously super cute kids

electric fireplace in the room didn't work and on-site staff couldn't help

parking a little difficult, but ok.

we stayed with the kids, and it was ok

we ordered room service and that was fun for the kids

when you have kids you try to tip toe around when they re asleep but the toilet is enough to make you nervous

the view was beautiful, i can't say enough about the staff they were like our kids we loved this hotel better

but we brought our electric scooter and skateboard and kids bike and wagon and we had a great time accessing

was great, our kids are very picky eaters

breakfast included, it made traveling with kids easy

my kids loved that it was walking distance to the beach

we loved it and want to bring out kids next time

several families with lots of kids. busy at breakfast

location was ideal for my family with small kids to walk around to coffee shops, stores, and a delicious japanese

staff was so wonderful and kind to us and our kids

had to bang on ceiling to get them to settle their kids down at 10:00pm

location was good for us, between kids' houses and central for our purposes

it ruined not only my sleep and rest but also of my wife and two kids

late at night the receptionist offered to change my room but it was difficult to move sleeping kids with all of

they shouldn't sell that as a 4-person room but 3, even with kids

the biggest shock was that the hotel lost my laundry

lie:they donot have swimming pool

spa needs to be updated

great breakfast. kids loved the waffle maker

stayed two nights, wifi cut off after one night

great breakfast. kids loved the waffle maker

refurbished with very comfortable beds, blockout blinds, heating, electric fireplace, new spacious bathroom and

clean, handsome up to date room with all amenities, easy parking close to room

really enjoyed my stay here with my kids for 5 days, the location was amazing close to many restaurants and

kids jumping and running in the upstairs unit late night

my family was on the trip with kids

kids were happy, so do i

kids enjoyed the outside area and staff was very nice at check in

our room was nice and was great for our kids.

of the rooms we got smelled like cigarette smoke and the kids clothes reeked of it when we left in the morning

families w/kids and patrons waiting for shuttle hanging out at tables after finishing)

the size of our room was great for our kids, very cold ac alwaysssss a plus lol

my kids found a dildo under our bed and condom wrappers by the furniture

gave us the wrong room, there was no sofa bed, my kids slept on the ground

bed very comfortable. accommodated my early check in request.

we were able to do early check in so my elderly friends can get a nap in and not be cranky scrooges

clean, quiet room--pleasant decor and lots of space; excellent breakfast.

laundry inside the hotel helps us during our stay

the staff was extremely nice and hospitable. free hot chocolate machine made my kids day

i travelled with kids and many pieces of luggage, there wasn't anyone to help with bags, the reception was man

we travel with 3 young kids we have other expectations

didn't ask for any room cleaning service first day, but got charged $25 pet cleaning both days

free fast wifi

we have had a little flight the staff was so nice to our little kids

room service and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry

room was clean and had good ameneties in the kitchen

large room with kitchen area and nice bathroom

the gym was well maintained, and the pool was well maintained

it is also close to a mall that my kids loved

they hadn t extra bad for kids under 2 years old

the shower tub is not that good for families traveling with kids under 3 years old

beds, sink too high for kids

close to airport, amenities not listed on web site (breakfast, gym)

kids playing in the sports hall

a small bistro inside the hotel and a f&b store helped us because we were travelling with kids

like do you have wifi

only thing was that the shuttle driver took a 1/2 hour to find us because he wasn't told we're to look

i think you had to pay for the wifi? i'm cheap though so

great view! good service! happy smile! all is perfect for my kids! they are all exciting!

the ease of access to the hotel as we did as we had a flight out at 6am and travelling with 3 kids is a challenge

once i was checking in they upgraded me to a awesome room so the kids could see the planes

the restaurant and bar food and service was also exceptional

linda lu who served us breakfast was unbelievable professional and friendly. she was great!

it's always clean and has a great lobby for kids with games and pool and a bar for adults

they are good to me and to my kids

great for kids, shuttle

other than that, my kids really enjoyed staying there

the games in the lobby and the pool were a nice bonus for my kids

right over office, but had there been more people, particularly kids, soundproofing could be better

we're night owls so late check out is always something we ask for and regency was happy too accommodate an

limited access to public transit options, slow wifi.

the room was very pleasant and the parking spaces were large

wifi speed was lacking at times, so maybe it's an older wifi router in use that's in need of

we could hear the music and kids screaming

were a large number of very loud kids playing in the hallways

) too many kids

clean rooms and very nice pool area for the kids.

kids loved the pool. i loved the price and proximity to airport.

but the most horrible part was that my kids and i were bitten all over by fleas

it was clean. kids really liked the breakfast

the room was ok. the staff allowed me a 30 minute early check in and check out.

we had an early flight and no shuttles were available so had to take two taxis

the room had a microwave and decent sized fridge, the breakfast was good value and included eggs, sausage, and

while complimentary, would be fine for kids, but i didn't care for the options

very close to the airport. the shuttle bus is very convenient. big rooms and good breakfast.

the wifi was hit or miss kept kicking my mobile phone off the system

mel was so very nice and we also enjoyed the friendly room service robot

shuttle was on time

everyone was pleasant and friendly. great with kids and made it really relaxing.

bit more expensive than others in the area but great for kids and shuttle bus was perfect for a next day 6:3

comfy beds, clean, great friendly staff who are good with kids

fit our family of five comfortably (3 kids)

kids took over the pool splashing like crazy and well

not get waterfront rooms as reserved and we also did not get the adjoining room that was for the kidsud83dude

service in the restaurant on both nights we stayed, the soft drink mixer was out and when the kids drinks came

i also had two kids with me, who cried and complained that they were freezing the entire shower because

gave us a good room with great view of airport which kids loved the most

kids had a lot fun just watching airplane landing and taking off

pool is outdoors, we had kids that were looking forward to using it but it was too cold to swim

my kids used the gym and appreciated that option was actually there, despite being a smaller hotel

was very important for our kids but it is under construction until mid of august

how great the breakfast was, and how the tables out in the main lobby had fresh fruit, candy (for kids), and

not a huge deal but i would prefer to not walk my kids by people drinking if possible

our 3 kids barely fit on the queen

the carpet in the room was filthy (my kids' feet were black

was perfect for a family, with small kids

wifi was too bad, please help to improve it.

shuttle bus driver saw me get out of a wheelchair, push one case in front of the door then go back

s not really kid friendly i rented a 2bedroom suite and had 6 kids with me yet i got threatened with eviction

were a few ants in the kids' bathroom

excessive noise upstairs all you heard was running up and down the hallways outside sounded like kids eventually

we can leave the kids (all young adults & teenagers) in staybridge while we go to outlets

kids said toilet seats were very

few hours, 2 cars full of kids pulled in, blasted the music and starting drinking and smoking, and they were

limited room selection - targeted to couples only. not great with kids.

the kids could watch the planes land over the water, but we didn't hear them when inside

room was clean and very spacious for 2 adults and 2 kids

stay was fantastic for my young kids as well

made my kids uncomfortable

my wife and kids couldn t physically do it

even the paper note was full of previous guests notes and various odd drawings seemingly of kids

i loved the inside swimming pool. specially for the kids.

we then went upstairs to give my kids a warm shower cause they were frozen from the pool and found long black

is shuttle bus to/from the airport

shuttle bus didn t show up after waiting for an hour an air crew staying in double tree advised

clean, nice area and convenient location and a shuttle that takes guests to the

nice clean rooms with comfortable beds. free shuttle was so a bonus

place with nice and helpful staff, decent breakfast and practical facilities, the free airport shuttle is a very

breakfast was okay, the kids liked the self-made warm waffles

the tv was large and newer, but the wifi was slow - even watching a movie on the hotel s own tv, it paused

breakfast with make your own waffles was fun

breakfast menu could be better.

bed really comfortable. amenities good and breakfast basic. staff helpful and welcoming!

liked the fitness room

the only nice part of the hotel was the bar

i also liked the fitness center with brand new equipment

i was able to get early check in and late check out

unclean. no room service. noise.

kids where excited to use the swimming pool

it was also fantastic to have the kids out to explore for the two hours before catching our flight (that really

nice room and friendly staff. kids enjoyed the indoor swimming pool.

the pool is heated, my 2 kids enjoyed it so much.

the kids in the pool and jacuzzi

which was stressful with kids

noisy, rude, loud --too much guest drama; local police has to be called for out of control guess; kids playing

the only drawback was the pool was just outside our window and there was some noise from the kids playing there

ssf police make frequent visit due to domestic disturbances;hotel needs more parking spaces; kids screaming in

not serviced as well as we are used to seems only one person refilling with over 50+ guests and kids to feed

i loved the complimentary breakfast, close location to the airport and the comfy/clean room.

at breakfast, the coffee and waffles were good

clean, comfortable and roomy. the breakfast and coffee was very good

staff was very friendly. location was very neat and tidy. breakfast was good.

the gym open 24 hours we recommend

liked having king size beds with kids

com, the room would fit 2 adults and 3 kids

my kids enjoyed making their own waffles

sounded like kids running around on top floor which woke me up earlier than i wanted

being able to get a cot for one of the kids, not available

pool was loaded with kids ,need more adult time til like 9-minight

wet by the elevators due to kids swimming and going in and out.

the kids really enjoyed the gaming area

was the ten floor room 2023 because the first three floors were packed with family with lots of kids

we were a party of 10 with kids and 3 rooms and had more space the

kids appreciated the wide array of options waffles, fruit, yogurt, cereal, sausage, eggs, oatmeal

nothing to entertain kids

improvement - could have more amenities outside room, like swimming pool/spa/games room for kids

group of kids came in for breakfast at 6am when we arrived as our plane was delayed significantly

desk lady could be nicer to kids and more welcoming

they had popcorn, hot cocoa bar & were so kind to my talkative kids

i like the self-service laundry for my business trip

the bed, vety comfortable & room service was excellent

no room service at night ... at times we had to pick up extra towel or toilet paper downstairs.

complimentary shuttle bus and laundry room

screaming kids and parents past midnight

free breakfeast menu for kids and advertisement for breakfeast included kind of sucked

i needed two beds and got one and a roll out bed big enough for one person but had two kids with me

especially with kids

we arrived late night with kids sleeping and he was super helful to make us feel comfortable enough

room smelled bad like pee and the pull out couch probably had bugs because my kids woke up with bugs bites on

floors/ceilings are very thin so we listened to the people's kids above us running back and forth all day and

closing it was properly was almost impossible by the kids and there was no door locks

we're not so sure if there are kids in there i told my husband what's up with the parking fees

comfortable beds, feather pillows, full kitchen, extensive breakfast, and it even has a small dvd library

it made a difference as we have large kids who can't share a full

since it was past midnight and my kids had just fallen asleep, i didn't request another room that night

having an indoor pool, the water were pretty cold and our kids did not enjoy staying in it much

we could hear the neighbor and their kids playing and talking when we were trying to get some sleep

very nice hotel... kids loved the indoor pool!

our hallway to our room smelled like weed, our tv would hardly work, kids running around upstairs mainly at

on the 2nd floor and the person above us spent all night pacing the room heavy footed and the kids in the room

upgraded our room, the reason they did this as they said with our family (traveling with three kids, one is tall

was one of those with a door connected to the next room and one night there was a family with kids and a baby

pet friendly and accommodated our and our pets every need

not good for big kids

not fair we have 3 kids and we had been driving for 6 hrs we were tired

the room was clean. the pool was really nice, my kids enjoyed it.

of the big deal for the kids were the inside pool but wasn't much satisfied

torrey pines hike/walk staff are kind, patient, effective, low key i ve taken my friends and my kids

my kids enjoy the pool so much and you they can be loud in having fun around the pool no one complain

there was a family above us and the kids screamed, ran and jumped until after midnight

bed was decent and kids enjoyed a home away from home

kitchen area was perfect.

24 hour self service laundry using the app was perfect for a long time stay

soft bed, free snacks, free parking

poor parking

they have the parking ground that you can use

parking lot slopes dramatically so when someone opens their car door next to you, it can swing open

the parking area is a little steaper.

they are very friendly with kids

day, my kids wanted to go to the pool but it was dirty

was a little noisy at times with kids running up and down the hallway

day, my kids wanted to go to the pool but it was dirty

wifi sometimes not good

no pool so not suitable fr kids or families. more of an adult/businessmen hotel.

the last night we had a family above us with kids jumping all over the hotel room until late at night

hotel has free parking, great free wifi, and a great breakfast

biscuits at breakfast were amazing, and the person that checked me in was mindful of my bonvoy

everything you need in the gym

travelled with kids, but only got 1 breakfast coupon, while front desk said kids eat for free, restaurant staff

free parking and wi-fi

the bar downstairs is awesome

no and that we hadn t paid for it specifically so we could either go fill our own water at the gym fountain

room service is bad, there was no water for a day and wifi got disconnected for a day

i have little kids a bathtub is a necessity

the staff was friendly, helpful, and always took time to ensure my five kids had what they needed even delivering

with two small kids straight off a long haul flight, this was brilliant

), kids screaming, i mean you name the noise, i probably heard it

was a lot of noise frim kids screaming outside

kids were looking forward for a free breakfast (as it mentioned on the website) but find out in the

it was for 4 adults, however, when we checked in they had it notated that it was 2 adults and 2 kids

hard to relax in the spa or pool with kids running around

she explained that she was not allowed to write '3 kids' on the coupon

we were here for volleyball so kids leaving to be at courts by 7