Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
pool was very hot
quality of the services ud83dudc4c ud83dudc4f the huge room and windows the quick valeting parking the professional
the staff were great, and we really loved the fast, free valet parking
great breakfast and a good little gym
good breakfast, wide choice. valet parking.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
came in a big group, several families with lots of kids
the breakfast was awful, it was so bad that we were forced to get food somewhere the next day.
came in a big group, several families with lots of kids
ac made noise the control for tv didn't work the mattress was awfull the wifi didn't work and the reception
pool, very clean & friendly staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
and bar were great
wifi in the room was weak
my husband, you'll need to bring your own and ask the staff for milk as there is none in the minibar
only negative things that i can think of was the very limited breakfast menu and the minibar prices being quite
other facilities like swimming pool and gym are also very good
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area
the courtyard with pool and a greenery is just made for relaxing and enjoying outdoors
the pool was not clean
the home had several nice lounge areas and i loved the game room that had a nice pool table and great movie
great to have access to kitchen as needed
a good breakfast is served by a very friendly hostess
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
super easy stay and fun for kids too
no parking available during mall hours. pillows smelt moldy.
i would of liked fruit in the buffet for breakfast
the bed was comfortable, and a nice breakfast buffet was included in the cost of the room
location breakfast delicious ud83dude0b comfortable rooms very good front desk guest service
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
parking lot problem,with valet parking waiting to much..
gym was being reconstructed, pool was dirty
the swimming pool was great!
parking lot was a little far and was crowded due to the casino s traffic.
very dirty pool and there was never water in the fitness center.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids enjoyed going to the mall across the way
hotel is excellent, the breakfast really good
i hated breakfast. i have to say that's my only complain
the room clean and comfortable. nice bed. the breakfast so good. i really like the hotel.
rooms are modern and comfortable with a full kitchen
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
good breakfast and great location
parking spaces too smal
wish they had a bigger pool area.
the breakfast was average, but we loved the coffee
location was great! closed to everything. very comfortable and clean. breakfast was awesome!
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
there was a bus load of high school kids taking up three floors of the hotel just running around, screaming,
i had no chance to try // i was staying 6th floor no wifi reception at
very quiet. nice room. loved the breakfast. was offered choice of 3 breakfasts.
the parking area is fair sized and easy to access
had a business breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was the same for 10 days
the wifi works, the shower was hot, the parking was ample
upon arrival, they claimed their system was down, and had no wifi for guests, requested a cash deposit for the
price, nice staff, breakfast included, pool
breakfast was great..staff were great...awesome overall experience.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
from staff on situation where customer ask for attention, staff should be more customer oriented breakfast was
the location good , clean , breakfast very nice
the breakfast staff and the food were
pool was always full of tree leaves
breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we loved going to restaurants with playgrounds for kids, which was not expensive and very nice for our
room has no mini fridge, so if you are traveling with kids (like we were) it can be difficult to store their
it was conveniently located, nice rooftop ( could use a bar there or service )
the best part was the gym and the swimming pool on the roof
good facilities- the pool and gym were great
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there's a drugstore next to the hotel entrance; a small convince store (oxxo) and a kids playground nearby ,
it was a family with kids and i did not sleep well because of it
pool was not available. not sure why the word spa is included. i was not aware of any spa there.
the elevators work well, and the roof garden bar and restaurant are lovely
the roof terrace bar just opened when i arrived and the view is amazing, on top of that you are allowed to
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very strange breakfast deal
parking was free and easy
pool was horrible and not maintained
fantastic staff who went above and beyond, lovely update to a former mansion, pool was really nice
nice bar and restaurant, warm and professional staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area
there is a wonderful pool behind the restaurant, outside tables and deckchairs
the whole hacienda is beautiful. the pool very relaxing and nice.
thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have
products included and the room was made up spotless clean and decorated with beautiful flower petals from the
lovely pool surrounded by palms and nature
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
the pool was very cold
there was not breakfast
plenty of hot water. we did not have breakfast.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there is no small fridge in the room, in case you have kids and need to pack stuff
i loved that you can bring your pet
it is within minutes of the historical center of merida, shops, cafes, restaurants and the ample parking was
that the bar was not open. not their fault.
location, breakfast, service, staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
and my kids were really uncomfortable
so we went to the walmart next door and bought an air mattress for one of the kids
bathroom had a shower and a jacuzzi, clean with a rainfall shower, very spa like
no bar simple but lovely staff
the wifi is stable
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there was live music really loud up until 2 am coming from the lobby; and tons of kids and teenagers running
location, big rooms, quiet, and perfect pool for kids and families
you could hear people dragging the pool chairs around, kids yelling, etc
breakfast was excellent on the weekend but terrible monday
clean, great rooms and pool, fitnessroom is great
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
kids really enjoyed the swimming pool
but the building, elevators, pool, room services are old and slow
room service guys were great too
room service did great going back and forth plenty of times because they would give them
kids really enjoyed the swimming pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
laundry service rates were a bit high
the water of the pool too cold.
nothing except price was high but we had a really nice room by the pool.
the staff are very friendly and gave me an excellent king room in front of the swimming pool area, which is a
we travelled with 2 little ones and they had a blast at the swimming pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids were screaming until late at night at the pool
a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities
the staff was couterous and the spa was divine.
also i asked for a salad roll from room service
parking free wifi connection confortable bed service room
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast buffet, gym, and spacious rooms
breakfast was amazing nice variety of local dishes and american dishes buffet always full great
beds are so comfortable, and parking is available
yucatan, i had no problems whatsoever and my stay was very pleaseant, good brekfast and swimming pool
alfredo was super friendly and makes a delicious margarita at the rooftop bar - one of the best we ve ever
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
too much noise in the hallways, kids screaming, people walking, you can hear all what's happening out there in
staff support from concierge (includes luggage at the street level) to front desk to room service to the beautiful
location, parking, friendlyness of staff
used so much cleaning product in the gym it smelt so strong
very good breakfast, outdoor pool and an oxxo in front of the hotel if you want to fill the minibar by your
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
adjoining king room with junior suite for kids was perfect and had kitchen with dining table
they also gave us late check out
it was a beautiful property. perfect amenities. gym, restaurant, bar, pool and a gift shop.
car park - the room was enormous - it felt like a 5 star hotel but for an incredible value - gym and pool were
the restaurant at the hotel was great for dinner and breakfast and the pool is a nice touch too
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
we had no problem reaching the center on foot with the kids, in the heat - no problem
themed rooms with wall art in every room, great location, parking available, good wifi.
the toasts they gave us at breakfast were a bit hard a couple of times
was perfect the breakfast was delicious and the waiter was very attentive to anything that we
we had no problem reaching the center on foot with the kids, in the heat - no problem
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
the pool wasn't clean and the whole place was kind of run down
and the only thing that disappointed us was the pool
it was ok for a 2 day stay. parking spot
and pillow uncomfortable,need upgrading pool was dirty and lacked atmosphere with no shaded area or lounge chairs
couldn t find the pool, when i did it was chained off
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast wasn t good at all.
everybody else already comment, the breakfast is very simple, which is a pity
underground parking included lovely pool, although a little small but it was not crowded at all very nice and
we had to go back to reception after check-in to get the wifi access to work
stylish hotel, room offers everything you need, cool rooftop pool and overall very friendly and attentive staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i travel with my husband and 2 kids
for me, the best asset of the nh merida is the 8th floor rooftop pool and terrace with expansive views over
nice shower bathroom with good pressure, big closets, fast free wifi
you have free parking under the hotel, in case you rent a car
pool had no shade or umbrella and no bar service at the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
only got 2 towels we were told because the kids stay free because of age, they got no towels
does not take you all the way to rooftop where pool is
little outdated room, dingy looking linens and towels, no service at the bar area at the roof top pool
i was disappointed that there was no lunch or dinner service or bar service
a plus for the hotel is a pretty good gym
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
is a little run-down and it gets quite loud in the morning when kids are running around
parking on site, friendly staff
even when the cars are parking
it was quiet, with great parking and very
conditioner was noisy, pool seemed not too clean 1,000
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
large rooms, comfortable hotel. very good value for money. kids loved the pool.
of paseo montejo (walking) enough space on the parking place enough space on the rooms even for kids
we stayed in a jacuzzi suite, best deal ever! they even have bubbles! my kids were extra happy!
modern clean, tea kettle in room. well kept and good parking.
very clean. friendly staff. nice pool. have stayed multiple times. best place in merida.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
charged for hot chocolate for kids whereas coffee was free - somewhat
the restaurant menu (which was also the room service menu) was over engineered one couldn t get a simple
design food gym location
breakfast was superb! bread outstanding.
charged for hot chocolate for kids whereas coffee was free - somewhat
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
the pool and gym are quite small so you have to pick your moment
free convenient parking
it was so old and the gym was neglected.
free parking was also great as we had hired a car to travel out to dzibilchaltun and mayapan
parking is one block behind but with no access to the hotel so we had to walk with suitcases in the
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
- there is some educational institute/school closeby, and we could hear the kids very well early during the
the pet-friendly room had a tile floor and air conditioning, which worked well
super but super speedy wifi, what else do you
no spare toilet paper pool was neglected, very worn and dirty towels well worn
clean easy access swimming pool - the pool is easy to get to and right next to the kitchen for a relaxing snack
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
breakfast perfect and the small pool area was very cosy
wifi good, pool was enough to cool off
5 minutes away from the park though not many things in the seas no bar the room terrace can do with a bit of
the pool refreshing
the breakfast was not the best.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
wonderful. great fun for the kids. lovely place. very comfortable suites.
i am vegan and they prepared a special breakfast for me that was outstanding
great place, design, ambiance , location. staff,decor, pool
could have better gluten free breakfast options- otherwise the breakfast was very good!
we thought expensive especially as breakfast not
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the pool was out of commission the last day and there were a lot of kids running around playing
was bit deteriorated, the kids play room was bit old, broken chair. but the pool are was good.
there was loud music coming from a bar next door
wifi was erratic at best, and room keys kept stopping working, necessitating a trip to the front
i liked the bar staff.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
beautiful common areas and swimming pool
about food, wifi, etc
no wifi in the room
from the friendly welcoming staff to the amazing breakfast each morning
location in merida, close to the centre, nice rooms and a beautiful garden with the small pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was pretty small- kids cereals, fruity, rolls would have loved eggs/pastries.
it - most comfortable bed ever, it's like sleeping on a cloud - air conditioning, shower and wifi are great -
location, rooms, staff, pool
breakfast was excellent and included fruit, good croissants, yogurt, cereals, and a good selection
the hotel is new, smells nice, pool is huge and refreshing, enough seating for weeks, free coffee any time of
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
was very cold almost all shade toilets did not work for 3/5 days adult only place with kids
buildings, very kind staff, perfect location, pools, nearby parking, unique art, an oasis of peace, large room
wifi was good
beautiful setting small hotel at times had the pool to
breakfast and bar was a little limited
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
parking nearby
auto parking is free in a secured parking lot nearby
lovely pool, incredible large and romantic bedroom with balcony and great view
caught in hurricane milton but the hotel staff made arrangements to assure all guests and the bar making sure
wifi signal in our room 8 furthest from reception was very weak and kept dropping out
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
pretty outdoor seating area & pool
the secure on-site parking was a huge bonus
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
hotel with a pool the kids really enjoyed
even my kids complained that it was not enough with 3 quesadillas or pancakes not to mention my husband ;)
nice room, small pool but kids enjoyed it.
to use the pool facilities as there was a ( very noisy) kids' birthday party going on
station and traffic light, lot of noise all day and night from the street not suitable for small kids since