i feel they are not welcoming, not respecting & no one wants to check me in for no reason (kids behavior from

great pool for the kids and a free laundry

location, and the suite layout is fantastic if you are traveling with kids

couch and 2 extra towel sets despite the fact that the reservation was for 2 adults and 2 kids; however, the

parking

indoor pool is a great bonus for the kids

my kids enjoyed the indoor pool

the room, neat bathroom and toilet, comfy sofa, comfy bed, 2 tvs (very useful when you are with kids), big enough

pool was great. swans in the lobby were a hit with the kids. location was great.

very clean and great staff. live royal swans hotel employees were a neat treat for the kids.

noise from late check ins- mainly kids yelling and laughing in parking lot and hallway.very

the website says it has an indoor pool for kids to swim, no pool

s experience ever the room smelled like gasoline kids are running up and down the hallway

the group was loud and kids were allowed to run around lobby and elevator area

so not a good option for families with young kids

and unfortunately when i arrived they told me that they were not any available cribs for my kids

the morning breakfast buffet was sufficient to satisfy the kids appetites before we headed out to the city for

one of the best hotels we have ever stayed at and we travel a lot for our kids sports

it afforded some separation between the kids and my wife and i in a single room layout and the breakfast buffet

it was very hard to find a table for me and my kids to eat when breakfast was near closing, making for a

parents not watching kids at the pool/gym

my kids didn't want to leave they enjoyed the pool plus, the hotel wasn't far from the places to get

the kids loved the pool and i enjoyed the workout room located right outside of the pool

and there were kids playing in the

loud, annoying kids in the bar area late at night

we used white noise since we had kids who couldn t do earplugs

pool wasn t working, which i had planned to use with my kids. that was disappointing.

the have a great kids menu for room service

there then get off to go get on a another one to get back to your room especially traveling with kids

hotels that provide a free breakfast as the restaurant would have been too pricey for myself and kids to have

the shuttle van will go to dulles airport, the reston town center and other nearby areas that while not

close to airport and great breakfast

it would make a nice area to relax and to eat breakfast

clean, well decorated and designed, nice gym, and close to a lot of suburban amenities, including metro

the shuttle took very long to pick us up at night. next day wasn t the case.

this arrangement would have also minimized the likelihood of other guests being disturbed by the kids

is a group with many kids arrived in the midnight and really noisy

thinking it was just them being kids again we ignored the knock

despite we all have kids

the wifi was very slow that i couldn t get a lot of my work done

neighboring occupants.. their kids kept on banging the door...

one afternoon there were kids running

if that wasn t bad enough the kids started screaming at 6:30 am in the same room

was very friendly, my kids loved the free suckers

was a bus load of kids there

is close to the highway, for easy access, and for me it is about mid-way between my kids snd parents

didn t open the pool on an overcast drizzly day (no thunder or lightning), kids would have easily swam in that

near the airport and kids really enjoyed breakfast

great for family s or traveling with kids

had a 4am wake up and kids were sitting in hall laughing make loud noise told them to keep quiet didn t work

very good location. kitchen provides flexibility to cook than eat outside.

breakfast was lovely, we really enjoyed it, especially my 8 & 9yr olds

breakfast was excellent with various varieties for all age groups and location was warm and cozy

the breakfast, was good

the breakfast is delicious and i love the property decoration

wish that it was an outside pool.

one bar of soap in room

awesome bar by the lobby

from the front desk staffs to the kitchen staff for breakfast to their house keeping staffs

staff was excellent, roof top bar was top tier

bed (and sofa bed for the kids) were comfortable

shuttle service hours were accommodating to my late night arrival

airport shuttle, breakfast

wifi hardly worked

comfortable rooms; decent breakfast; free parking; convenient for dulles; decent gym; good

being out allll day to come back to the room to relax we found the tv didn t work, and then the kids pulled

the kitchen is clean and selection of breakfast is good

the free shuttle to dulles airport was nice because we could catch the metro from there to go to dc and

the shuttle bus arrangements were rather vague.

the complimentary breakfast a welcome bonus

kids running the halls all hours of the night and very uncomfortable bed and pillows plus our room

the parking was free when we returned to get the kids

outdoor pool was closed, a big disappointment for my grand kids

when i requested to just have access to the pool so the kids could swim while we waited for our room, the

me in basement level were i discovered that no one from skycap is going and i had to leave my kids outside in

kids couldn't play in the pool because of covid restrictions

was very clean, we got the connected rooms we prefer for having our kids close, we got flexibility for a reasonable

i was stress with two small kids

the swimming pool was nice , nice lifeguard and great for my sister and our 6 kids

bathroom was a little tight. not a lot of room for me to bathe the kids.

pet friendly

if a guest needs to go somewhere, the hotel provides a shuttle with a driver, which is very convenient

good facilities on site. convenient shuttle to metro. fabulous customer service by everyone!

cleanliness and easy access to public transportation, via hotel shuttle.

room service staff and food were wonderful

and our kids absolutely love all the choices they get

kids running in the halls as well as them and their adults yelling down the hallway, but that has

the kids enjoyed the pool, and the rooms were nice

kids enjoyed hanging out in the lounge area

we came with three families and everyone was so nice to the kids

the kids meal was $16 but looked and tasted absolutely

i chose to stay there because of the indoor pool, but it was too cold and kids were very disappointed

busy that evening and kids playing in the hallway in front of elevators on my floor twice; room and floor change

there were three sports groups and lots of rambunctious kids running the halls.

surprise, we had to pay for a puppy an extra $50 and as well for extra breakfast fee for kids

- walk right into nice shopping center that has everything you need, even a little playground for kids

friendliness of the staff and the free shuttle.

it was across from the pool area and gym so constantly people talking

cleanliness, breakfast and staff

s close to many stores, the kitchen in the rooms is great & stocked with dishes, pots & pans, silverware, &

was great, our kids loved that they can make their own pancakes

noisy family slamming doors, kids running in the hallway, screaming, and literally banging off the walls until

even though i was very happy overall with the hotel i probably won't go back since i have kids and they need

staybridge suite s free laundry (do-it-yourself) facilities make our pack-light way of traveling so easy

my room was immaculate, towels were soft and fluffy, loved having a full kitchen

the kids liked the pool

they ran out of breakfast because they could not accommodate two large buses of kids

great value... caring staff. convenient location and safe clean shuttle service

the breakfast had no fruts.

the breakfast was very good and location too was.good

also liked the shuttle from the airport to the hotel and from hotel to airport

a 5 dollar breakfast special before 10, they were 15 minutes from the white house, and they had shuttles that

great amenities, plenty of parking, quiet & comfortable room, friendly staff, very clean.

dulles airport was just a 10-15 minute drive from the hotel and a shuttle is offered

location, good service, clean rooms and convenient parking can t ask for more

it's a lovely place if you travel with kids or teens

pool area was perfect for the kids. beds were comfortable.

i booked in my search i filtered hotel with indoor pool because i was traveling with my kids and to get out of

breakfast item and freshness

the staff is particularly helpful and super nice in here, they scheduled a shuttle to the airport for me twice

the breakfast was good having fresh made waffles

breakfast was rather basic

we had a very comfort suit with a well-equipped kitchen. convenient and quiet location.

great location. extremely clean. welcoming, efficient staff. excellent breakfast.

breakfast was delicious, room was clean, staff was nice, restaurants and shopping center extremely

was a group of kids who were running through the hotel

besides the staff being great to us, the indoor pool being open was an a+ to help keep my kids occupied

the kids enjoyed the indoor pool and there was a nice outdoor sitting area just off of that

kids enjoyed the waffles a lot

was very loud and noisy with kids running around, pool was small

kids running all night long could not sleep paid too much money for the inconvenience.

noisy at night, kids/young adults running around inside being loud and no one said anything

we were travelling with the kids, wished if we could had the connecting rooms

lots of kids running around

small kitchen area useful with small kids

for the kids, nice bar for the parents, tables for bringing in dinner or eating breakfast - everything

kids loved the pool

kids loved the

were ants all over the counter tops and they kept crawling on my kids as they played the staff tried as best as

checking in process and the people at the desk had very nice personalities and very kind to my kids & myself

extremely helpful and really tried to keep the property cleaned up with the amount of kids and families there

are very thin, kids were running in the halls screaming and slamming doors until 11pm and couldn t sleep

told me they did not have a double bed when i booked for a double bed because i was with my kids and then gave

food was also exceptional, my kids loved the menu offered, oh and the breakfast was also good

$75 pet fee for one night stay

way to many screaming kids running the halls at all hours of the day

room was spacious. nice pool for the kids. good breakfast options for everyone.

my kids enjoyed the pool

room was spacious. nice pool for the kids. good breakfast options for everyone.

the room was very spacious and comfortable the breakfast was awesome

it was our last day in the us and i promised our kids that we would end the trip with a pool side hotel

room service came in to clean took all the towels, but did not replace any

i especially appreciate the free parking at this property

parking and free shuttle to airport

quiet, restaurants nearby, hotel restaurant and bar with room service.

pool was close that means kids not wa happy no housekeeper no ice found in the ic machines

there are too many other hotel choices with better breakfast options and a bar if you like that sort of thing

parking

parking

it was a clean hotel, nice bar area

the hotel was unsafe, and i hit my two kids with me

dirt in the corner behind the man door, bath tub wasn't very clean (as in i cannot give my kids a bath

laundry room is disgusting and most machines don't work

isn't so much as didn't like but the free breakfast isn't much

handicap parking poorly placed

the room isn't soundproof; the receptionist mentioned that the kids are being too loud

had in my reservation 2 adults and 2 kids

and no swimming pool for the kids

the parking tag that big sign shows the roam number..that the issue about my privacy

a little kitchen with stove, had no dinnerware or pots/pans to use it

no places to to grab a bite to eat other than bar in hotel nearby.

not like that guest parking was about 250 steps from the hotel

room was clean. pool and gym facilities. the trees outside.

didn't like that there was no spa for a massage

green spaces and ev chargers.

and running the entire time, a big dog barking coming from the room under me and the family with kids yelling

spend 8 nights ( my waif my 2 kids and i ) we booked on suite with 2 rooms

with our 3 kids, we all just need to space to decompress while on vacay

living room, each bedroom and the living room had their own tv (had to confiscate the kids' remote, even), a

has plenty of outdoor space that is gated in for relaxing - especially if traveling with a dog or kids

rooms were quite big and we have no problems staying with kids

too many kids, no tv, staff walked in my room without knocking twice

screaming kids in the lobby woke us up before 7am

the amentities, parking, staff, location, restuarant, ambiance, everything.

screaming kids in the lobby woke us up before 7am

the kids especially loved the pancake maker

traveling for hours with kids and hoping to be able to get in our hotel, we tried to check in at 3 and our room

even the saturday morning farmers market was close by and a hit with the kids

in one loudoun, brand new, clean, fantastic facilities to cater for families especially with kids and teens

of rooms were available and we were paired next to a family that had loud kids at 10 o clock at night

travel with 3 kids

breakfast was good (no waffles though so my kids weren't super thrilled)

i like the fact it was an indoor pool for the kids.

the room next to me had wild kids up at 5:45

came in to dulles and looked up the hotel website, where it said there was not a shuttle from the airport to

brought my kids

fact that my kids where strictly supervised by the life guard at the pool a parent can handle there kids at al

my biggest pet peeve was that he told me to pull around the side to bring in luggage but failed to mention

andrea at the bar was incredible, she knows how to make a great drink and converse with her guests

wifi had been broken for some times. in door lights are dusk.

clean shower and friendly staff. tv / in room entertainment was good for the kids.

we loved this hotel and loved that they were kind and welcoming to our two kids

room layout with the trundle bed for the kids with us

great breakfast, good for kids and location is convenient

we were not loud not even the 3 kids we had with us they were opening presents an sitting there an playing

assigned us to a room right next door so we were able to quickly move our things and our sleeping kids

finally, no more kids could be heard

two nights we had kids above us bouncing around making a lot of noise

my kids loved the crispy bacon

the office chair in our room was dirty and had pieces of kids toys on the seat

no kids play area, and no dinner/lunch options

you have coffee and tea 24hours a day free of charge, a great gym and even laundry room

i was working from the hotel and the desk provided was excellent and thank you for the free wifi

great to have separate bedroom and also kitchenette, and little living room

breakfast was terrific! the room was spacious and very comfy!

on our first night kids smoking weed out in thr courtyard

as a single mother of 3 kids, i was afraid to get out and change rooms

have cut back on room service

i was 2 doors from the pool. but was pretty quiet. froom and breakfast was good

bed was comfy, good wifi

fitness room could stay open later for people who want to work out after the kids go to bed

booking with the resort, amenities such as the indoor pool were promoted as our kids were joining us, only for

limited activities to do with young kids. no balconies.

beautiful resort, clean rooms. kids loved the pools.

kids felt welcome and taken care of the second they stepped through the entrance and smelled the

having a kitchen was way better than just a mini fridge and microwave

a lot) - breakfast is great - the location - laundry has more than 10 machines - the room - the shuttle (great

the shuttle driver, dale, was outstanding

your breakfast area small.

was spacious, clean, and comfortable, with access to gym and laundry

the location is not walakbale to anywhere especially if you are staying with kids

very very sterile environment, family and kids screaming in the next room well until after eleven, big trash

and we were all so very tired after a very long day of wedding festivities with our younger kids in the car

shuttle wasn t equipped to load and carry my electric mobility chair, i had to assist the driver

the kitchen staff were very nice and happy to answer any questions about the menu

is awful- bananas so overripe as to be inedible (black and disgusting), cereal choices only kids would like

the netflix feature on the tv was a great tool for keeping my kids happy

late night and i can t remember the last time i ve been able to sleep in with my job and kids but housekeeping

the first room i stayed in smelled overhwhelmingly like sweat or a gym

the netflix feature on the tv was a great tool for keeping my kids happy

even ordering straws for the kids took them over 45 minutes

enjoyed our stay with our kids

there was a sizeable bump that made it dangerous for my kids to walk on

loved the kids check in! the little details they attend to.

they were out of juice when i ordered room service and charged me $20 for waters

location is safe and kids friendly with lot of activities in the mall if you decide to spend time there

my kids picked this place because they liked the pool

false advertising and my kids were quite excited to swim

dining was from the restaurant down stairs and the food was very limited especially when you have kids and it

provided only one room to have my kids with me

no swimming pool, lack of activities for kids.

kids liked the

the only downside to our trip was non-hotel related, there happened to be a bunch of kids on our floor that

did not like no free wifi

nice staff- free shuttle service to the mall.. reasonable cost

it was great that they offer bedrails for our smaller kids, but only one, not 2

wasn t expecting it to be so many kids but i understand that it was a soccer team/ tournament going on so that

live music friday and saturday, lots of kids running around during the day, very family friendly

loved the look, the vibe, the smell, the feel, the room layout and comfort, the views, the gym, the outdoor

i only wished i was the perch area for putt putt golf was open but it is seasonal and was opening the day i

was not too willing to provide a bed for my kids until i said they would sleep in the lobby

the 2 kids and husband signed up first and i never got on although they said that they closed their

staff didn t tell me i had to ask them to clean my room , came back late at night tired with kids and room

we had some kids traveling with us along with family meeting us there

i asked for quiet but walked down the hall to crying kids in their rooms