extremely helpful and really tried to keep the property cleaned up with the amount of kids and families there

are very thin, kids were running in the halls screaming and slamming doors until 11pm and couldn t sleep

food was also exceptional, my kids loved the menu offered, oh and the breakfast was also good

told me they did not have a double bed when i booked for a double bed because i was with my kids and then gave

good staff. they were nice to accommodate our requestfor a late check out

pool was close that means kids not wa happy no housekeeper no ice found in the ic machines

the shuttle service is a good to have

there are too many other hotel choices with better breakfast options and a bar if you like that sort of thing

airport shuttle doesn't operate before 6 am

parking

- walk right into nice shopping center that has everything you need, even a little playground for kids

fast and they were very nice and considerate when we asked them for a late check out ,even the shuttle to the

dust and dirt on the counters in the kitchen and on the refrigerator

staff from the shuttle driver to the front desk personnel

friendliness of the staff and the free shuttle.

kids running in the halls as well as them and their adults yelling down the hallway, but that has

kids enjoyed hanging out in the lounge area

and our kids absolutely love all the choices they get

walk in the door told the front he said he was telling his manager hours later still there with kids walking

the kids enjoyed the pool, and the rooms were nice

we were travelling with the kids, wished if we could had the connecting rooms

kids running all night long could not sleep paid too much money for the inconvenience.

noisy at night, kids/young adults running around inside being loud and no one said anything

small kitchen area useful with small kids

lots of kids running around

being out allll day to come back to the room to relax we found the tv didn t work, and then the kids pulled

breakfast was great!! lots of choices.

breakfast crew extremely accommodating to our needs, cleaning group excellent, front desk would go

t really like that you half to pay for wifi after the first night but other than that wonderful

kitchen and bathroom were fully stocked

my kids enjoyed the pool

room was spacious. nice pool for the kids. good breakfast options for everyone.

way to many screaming kids running the halls at all hours of the day

kitchen and basic pots/pans, plates, silverware available to make my own food

the room was very spacious and comfortable the breakfast was awesome

traveling for hours with kids and hoping to be able to get in our hotel, we tried to check in at 3 and our room

the kids especially loved the pancake maker

even the saturday morning farmers market was close by and a hit with the kids

in one loudoun, brand new, clean, fantastic facilities to cater for families especially with kids and teens

of rooms were available and we were paired next to a family that had loud kids at 10 o clock at night

travel with 3 kids

the room next to me had wild kids up at 5:45

i like the fact it was an indoor pool for the kids.

breakfast was good (no waffles though so my kids weren't super thrilled)

the bathroom lights too dim and was kind of expecting a larger pool.

bed (and sofa bed for the kids) were comfortable

very good gym facility excrement breakfast

comfortable rooms; decent breakfast; free parking; convenient for dulles; decent gym; good

shuttle service was excellent

breakfast was great! rooms are spacious, clean

great for family s or traveling with kids

is close to the highway, for easy access, and for me it is about mid-way between my kids snd parents

because we didn't know what it was for, i kept the kids away from it

pool would have been nice for the kids

didn t open the pool on an overcast drizzly day (no thunder or lightning), kids would have easily swam in that

room size was great, the heated pool was great for the kids, perfect location and plenty of parking

kids loved the

for the kids, nice bar for the parents, tables for bringing in dinner or eating breakfast - everything

kids loved the pool

only thing that i kinda hated, especially traveling with kids is that the lighting situation in the rooms was

thinking it was just them being kids again we ignored the knock

is a group with many kids arrived in the midnight and really noisy

this arrangement would have also minimized the likelihood of other guests being disturbed by the kids

despite we all have kids

we enjoyed our breakfast and the fact that it was so convenient to our family in reston

and there were kids playing in the

a large group the first night kids running every where all hours

my kids didn't want to leave they enjoyed the pool plus, the hotel wasn't far from the places to get

the lobby was great for the kids with the koi fish. also the terrace outside was beautiful.

kids pancakes were not tasty and there was no milk for kids cereal

it afforded some separation between the kids and my wife and i in a single room layout and the breakfast buffet

and unfortunately when i arrived they told me that they were not any available cribs for my kids

it was very hard to find a table for me and my kids to eat when breakfast was near closing, making for a

plenty of space for our family of five, the kids loved the pool and we all loved the breakfast!

i was traveling with little kids

the group was loud and kids were allowed to run around lobby and elevator area

the website says it has an indoor pool for kids to swim, no pool

so not a good option for families with young kids

s experience ever the room smelled like gasoline kids are running up and down the hallway

noise from late check ins- mainly kids yelling and laughing in parking lot and hallway.very

great pool for the kids and a free laundry

couch and 2 extra towel sets despite the fact that the reservation was for 2 adults and 2 kids; however, the

location, and the suite layout is fantastic if you are traveling with kids

i feel they are not welcoming, not respecting & no one wants to check me in for no reason (kids behavior from

liked rita how she was pleasant she reached out through email about my early check in request

hotels that provide a free breakfast as the restaurant would have been too pricey for myself and kids to have

there then get off to go get on a another one to get back to your room especially traveling with kids

we used white noise since we had kids who couldn t do earplugs

pool wasn t working, which i had planned to use with my kids. that was disappointing.

the have a great kids menu for room service

when i requested to just have access to the pool so the kids could swim while we waited for our room, the

outdoor pool was closed, a big disappointment for my grand kids

kids loved the pool

kids running the halls all hours of the night and very uncomfortable bed and pillows plus our room

the parking was free when we returned to get the kids

we have kids

we all enjoyed watching the swans in the lobby and the kids enjoyed the pool and the breakfast.

side note the sleeper sofa mattress is thin so it s fine for lighter, younger kids but not older teens or

indoor pool is a great bonus for the kids

very clean and great staff. live royal swans hotel employees were a neat treat for the kids.

kids felt welcome and taken care of the second they stepped through the entrance and smelled the

fitness room could stay open later for people who want to work out after the kids go to bed

they had three pools and one is for 18 and older so that was really nice not to have kids not splashing around

beautiful resort, clean rooms. kids loved the pools.

kids in the hot tub

was a bus load of kids there

neighboring occupants.. their kids kept on banging the door...

the tables for breakfast is not enough. and we can't see any high chairs for kids.

if that wasn t bad enough the kids started screaming at 6:30 am in the same room

was very friendly, my kids loved the free suckers

value, laundry facilities, good gym.

clean, quiet, comfortable, hot shower, nice area, free shuttle

smell of the lobby, location, room design, bed comfortability, gym

the hotel also ran a shuttle to the metro stop

breakfast! guest should select from their menu ... no much selection at all.

i was stress with two small kids

walls meant the room next to me filled with drunk kids at 2am were disruptive

the swimming pool was nice , nice lifeguard and great for my sister and our 6 kids

bathroom was a little tight. not a lot of room for me to bathe the kids.

was very clean, we got the connected rooms we prefer for having our kids close, we got flexibility for a reasonable

one bar of soap in room

from the front desk staffs to the kitchen staff for breakfast to their house keeping staffs

wish that it was an outside pool.

it has a restaurant and a rooftop bar but unfortunately during my stay the weather wasn t too much cooperative

staff was excellent, roof top bar was top tier

the breakfast was plentiful and very tasty. we were very pleased.

breakfast was lovely, we really enjoyed it, especially my 8 & 9yr olds

the breakfast is delicious and i love the property decoration

very good location. kitchen provides flexibility to cook than eat outside.

the breakfast, was good

excellent front desk and shuttle service

friendly, personable helpful staff that calls you by name convenient shuttle bus

restaurant was closed and i brought guests to the hotel; had to use the bar area for dinner on monday night with

if a guest needs to go somewhere, the hotel provides a shuttle with a driver, which is very convenient

although that happened when we arrived, we had the best experience with the shuttle drive and guest services

surprise, we had to pay for a puppy an extra $50 and as well for extra breakfast fee for kids

would be very difficult to manage with babies or kids

there was not one channel for kids to watch cartoons on

i chose to stay there because of the indoor pool, but it was too cold and kids were very disappointed

busy that evening and kids playing in the hallway in front of elevators on my floor twice; room and floor change

plus, we be nice to have tv at couch area and also one bed area especially when you have kids staying too

pool was limited in size

the breakfast hours could be extended

pool and hot tub were clean

friendly, clean and pet-kind

the kids enjoyed the indoor pool and there was a nice outdoor sitting area just off of that

kids enjoyed the waffles a lot

was a group of kids who were running through the hotel

the pool and hot tub were a hit with kids (although the hot tub could use a little makeover-but it worked great

pool is enough for kids only

noisy family slamming doors, kids running in the hallway, screaming, and literally banging off the walls until

was great, our kids loved that they can make their own pancakes

even though i was very happy overall with the hotel i probably won't go back since i have kids and they need

there is a free laundry option and a small fitness center

it had a kitchenette with a 2 burner stove, full size

pool and gym were closed. had to asked for more coffees everyday.

great amenities, plenty of parking, quiet & comfortable room, friendly staff, very clean.

also liked the shuttle from the airport to the hotel and from hotel to airport

really liked the shuttle driver, je was courteous, the front desk ladies friendly and respectful and jovial,

location and 24 hr shuttle service

breakfast was rather basic

wasn't aware of the $100 pet fee until i checked in

we had a very comfort suit with a well-equipped kitchen. convenient and quiet location.

the breakfast was good having fresh made waffles

the breakfast as very good with plenty of seating available. the bed was very comfortable!!!

i booked in my search i filtered hotel with indoor pool because i was traveling with my kids and to get out of

pool area was perfect for the kids. beds were comfortable.

it's a lovely place if you travel with kids or teens

i expected the pool to be open but it wasn't. also the gym was stuffy.

the grass was not cut , and many weeds in parking lot

the kids liked the pool

they ran out of breakfast because they could not accommodate two large buses of kids

the breakfast had no fruts.

parking was very easy with plenty of spots to choose from

shuttle drivers were especially friendly and helpful

my kids across the hall were also kept up, as was at least one other guest a few doors down because

a horrible front desk team , really rude and disrespectful with kids , i would never go back

week was fine second week the people next door were very loud and their kids screamed all hours i was there

i m glad my kids did not come it was

the bad breakfast option, rude hotel front desk service, disrespectful with kids especially with ones with

it was our last day in the us and i promised our kids that we would end the trip with a pool side hotel

the room service

location, extremely clean and comfortable room, and the airport shuttle got us to the airport at 4:30am as needed

the shuttle bus starts at 7am, and one must sign up for service

shuttle service was great! beds were very comfortable. room temp easy to adjust.

the hotel was unsafe, and i hit my two kids with me

dirt in the corner behind the man door, bath tub wasn't very clean (as in i cannot give my kids a bath

i thought there was a breakfast provided but it took me a while to find the food hidden under the closed cabinet

were apparently upgrading the rooms because there was a giant pile of mattresses in the parking lot

location was good. room was clean. bed was comfy. parking was easy. wifi worked great.

the room isn't soundproof; the receptionist mentioned that the kids are being too loud

and no swimming pool for the kids

had in my reservation 2 adults and 2 kids

i didn't get any breakfast because i have to be at work at six o'clock.

were no kitchen items of any kind

i also liked the food at the restaurant, and i liked that room service was a reasonable price

my room was on the opposite side of the hotel far away from the handicap parking.

value and bar experience

room was clean. pool and gym facilities. the trees outside.

parking is a little aways, but they do provide valet parking.

as a single mother of 3 kids, i was afraid to get out and change rooms

on our first night kids smoking weed out in thr courtyard

room service never emptied the trash or replaced towels

reasonable cost, central location (close to dc/md), waffles at breakfast, professionalism of both the front desk

location was convenient, there was available parking, and staff were extremely helpful.

spend 8 nights ( my waif my 2 kids and i ) we booked on suite with 2 rooms

having said that the kids were happy with the options that were there

wish the trash can in the kitchen was a little bigger and there wasn't little kids running around upstairs during

one of the nights there was a car alarm that went off and my kids were petrified with that alarm

with our 3 kids, we all just need to space to decompress while on vacay

rooms were quite big and we have no problems staying with kids

screaming kids in the lobby woke us up before 7am

too many kids, no tv, staff walked in my room without knocking twice

love the building big very nice great bar an clean great location

free parking, yes

grounds, nice gardens, loved the outdoor seating at the bar and grill

setting was beautiful. excellent fitness room and pool. on the weekend it was almost empty

in was marginal (inattentive staff), parking was inconvenient and challenging, access to the building confusing

breakfast selection is perfect for all appetites

no indoor pool

your breakfast area small.

the shuttle service was great so we didn t have to try to maneuver around traffic

breakfast was satisfactory

very very sterile environment, family and kids screaming in the next room well until after eleven, big trash

the location is not walakbale to anywhere especially if you are staying with kids

and we were all so very tired after a very long day of wedding festivities with our younger kids in the car

the kitchen staff and waiters were awesome

the room service comes every 2 daya only on request before 9 am which is a bit silly for a hilton

there was a sizeable bump that made it dangerous for my kids to walk on

loved the kids check in! the little details they attend to.

enjoyed our stay with our kids

even ordering straws for the kids took them over 45 minutes

hotel restaurants are undergoing renovation, so we couldn t go to the bar lounge, but from what we learned,

the netflix feature on the tv was a great tool for keeping my kids happy

is awful- bananas so overripe as to be inedible (black and disgusting), cereal choices only kids would like

late night and i can t remember the last time i ve been able to sleep in with my job and kids but housekeeping

lady in the morning by the breakfast bar was very rude and nasty to me

about 415 to get my room because it wasn t ready and no were on the website did it say the bar wasn t open

brought my kids

fact that my kids where strictly supervised by the life guard at the pool a parent can handle there kids at al

that the hot tub was removed, and the pool was too cold.

swimming pool; arcade games for children; spacious lobby allowing for interaction.

andrea at the bar was incredible, she knows how to make a great drink and converse with her guests

the pool was small, but good for the kids

room layout with the trundle bed for the kids with us

clean shower and friendly staff. tv / in room entertainment was good for the kids.

there was a wedding party staying at the hotel the weekend i was there with tons of kids

great breakfast, good for kids and location is convenient