Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
bathroom pretty old, pool was very cold also my eyes get irritated in the pool
the fitness machinery in the gym does not work well.
i would say the breakfast was good, also the gym.
enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to
have an excellent service, they have a computer's room if you need one, a great heated pool, and the room is
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
need a lot of training are slow and they never make eye contact looks like you re dealing with kids
wifi connection is good
parking
breakfast!!
location atmosphere price breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
beds were super comfortable, the bar in the hotel is a plus
the gym was under remodeling in all our stay and don't respect schedule of pool.
they have good wifi and save parking. there's also a little ceasers and a oxxo right across.
everything besides the hours of the pool
lack of signs indicating stairs in the parking lot
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
great location...clean facility. the food was great...kids had an awesome time..
pool it's not heated anymore, also, they need to check the behavior around the pool, unfortunately
the pool wasn't climate
gym equipment n pool was dirty, n no heated pool either
the size of the room. the location. the staff. breakfast.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
there is a pool and a playground for the kids
gym is outdated, but will suffice for a short stay
breakfast was adequate
great breakfast !!! great location !!!
pool on site
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast
people serving on breakfast, i assume this is due to the pandemic and the precautions that are being taken, so
isn't an in-hotel restaurant or breakfast service, the only options are starbucks or liverpool for breakfast
breakfast was very good. staff at restaurant was excellent. at checkin was just ok.
breakfast and fast wifi
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
and they have so many amenities for kids to play and be busy
clean, easy parking, near metro, nice pool area.
and they have so many amenities for kids to play and be busy
nice breakfast included. great location close to the arena and fundidora park.
i didnt get to try out the pool, hot tub, gym or visit patio but i did see that they were really
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
hotel is great beautiful pool staff is great property is clean and property is close to
security and traffic control to keep cars safe. pool and amenities available. main road access.
it was close to everything.hotel is always clean so is pool
told by the staff that there was taxis to take us to the stadium, so we wouldn't have to find parking during
location, room service, housekeeping
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
breakfast was limited to 1 because we hadn t added our kids to reservation even though we added them
for the extra towels for my kids they took forever pillows and mattresses were the worst i have had in years
specify on the booking the age of my kid, however during the check in i have to paid for two kids under 13 as
the parking lot wasn't too comfortable.
close to park fundidora they allowed us to do an early check in
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was ok if you make some eggs and meat or even something traditional from mexico would be
breakfast was ok, although the breakfast area is rather sober and crammed
said that there was a gym, that is actually why we choose the hotel, however, the gym is closed and full of old
location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit
we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
personal was very friendly,the location was i plus , i really enjoyed the atmosphere even the parking espacio
parking was a bit stressful but not too bad
hotel was great, and breakfast was hot, ready, and delicious
the breakfast was awesome and the staff went out of their way to make sure we were happy.
the service and location breakfast was great and the view was awesome i always stay in holiday inn
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
few minor details, the pillows are worned out, there is no direct entrance from the underground parking to the
really like my stay here, the location is great and the facilities are really modern, wifi is good and you can
breakfast was good, staff members helped you out with it.
the breakfast is delicious
more variety of breakfast. one hour early free transportation to the tec of monterrey
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
there was no hot water for the first 2 days and the pool was dirty
was no changing room for the gym and pool area, nor a coffee maker or water boiler to make tea in the room
next day, i wake up to loud noises from upstairs, it sounded like the laundry room, then i hear dripping noises
i liked the location, bar hours and the restaurant
room service got it all wrong took three trips to fix and by then it was cold there is always
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
room too cold for me. no way to control temperature. wifi very poor.
wifi wasn't working this day, and the cleaning woman didn't know anything about the internet, so i
the wifi was very good when working (90% of my time there in 3
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the macroplaza is very big with lots to do for the kids
both our mattresses had large patches of stains presumably from kids wetting the bed
saw roaches in our room, you could hear all the noises from the people in the next room (they had kids so it
no swimming pool
like the pool, the gym and breakfast buffet
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast selection was great and delicious
they said breakfast start at one hour and they didt have anything ready
breakfast
breakfast was very simple and not very good. the location is awful.
breakfast staff were very friendly
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
only thing i would say is that the bar closed early haha
ay the breakfast bar i saw a roach ud83eudd2e
gym equipment a bit old
bar closes too early
breakfast was great as well as location
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
looked for other hotels but you have to find parking and walk far to get to the hotel and i have kids so that
breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and the mall was
comfortable bed, large room. free breakfast and parking. great cost benefit.
my daughter love the pool, very close to a lot of restaurants
the pool is closed very early 8:00 pm no time to enjoy
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
big room size, nice hotel staff, very centro location, fast wifi speed.
gym was well lit with natural light instead of the usual hotel basement
the location, the bar and the history of the hotel
wifi is dreadful
i had to change rooms twice due first the ac not able to control and the second time due noise of gym being way
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet
the rooms were hot, it was not easy to contact room service. the carpets are aged.
great location, very helpful reception staff, spacious room, good gym
being pet friendly is a big
wifi was a bit slow, text and email communication was in spanish only.
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
the speed of the elevator very fast but funny for my kids
you need a bigger bar
the indoor pool was wonderful
and we were not forced to wear a mask at all in the entire hotel except when we went to breakfast
the breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
weren't in the room much, but when we would go back to the room after an exhuasting outing, the kids like to
breakfast and no wifi in the room.
wifi wasn't the best in the room, i visited the hotel before and the twin rooms had much better
wifi a bit spotty
this hotel is located in a downtown there is much noise in mornings, breakfast was not really completed just
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
traffic noise whereas the backside is more quiet with a view and very close to a multiple floor parking lot
is old, the room is ugly, the window was small in the corner of the room with the view to the parking
wifi could have been better
also, they were building the new parking lot all night outside our window, we didn't manage to get any
is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
parking, front intrance
the swimming pool is small and is being shared with another hotel.
the swimming pool
acces to parking lot is hide,, it does not have a good sign that shows the entrance
coul de a bit more clean. towel shortage. wifi was really slow.
Booking Options
Kid Friendly, On-Site Childcare
need to improve room service, no tv remote control, towels and coffe in room.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
i liked the fact that the property had a pool and slide for the kids
with 5 children it s almost impossible to find a hotel that will be kind with kids
it was lots of kids screaming and making sounds until 11 pm at the pool which made it impossible to have an
to close to the swimming pool could hear kids yelling
pool got loud from all the kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
gym has just the bare minimum (dumbbells and that s it) and the cardio equipment is old and
laundry is delivered in the evening of the same day (very convenient)
gym could have some more equipment
room service hours? or maybe vending machines....
the gym is too hot. the ventilation at the restaurant is a bit loud.
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast
food , not very helpful girl at breakfast .
the breakfast is not good, and the area wasn t clean
shocking breakfast , no tea , orange juice dispenser not working
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
parking is very tiny
breakfast was amazing
bed is really comfortable, the shower sensational, wifi is excellent
the property was nicely staffed. breakfast was delicious and always well stocked.
didn't use the gym or pool but looked like it was close
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
staff slowed kids to run up and down the hallway at 21:00, not an appropriate hr for noise
the pool
no room service
great location, hotel very clean, good breakfast and great service.
really bad wifi
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
the front desk staff and the guard at the parking lot
super clean nice staff good breakfast lots of things inside the room
laundry service
the gym was very dark; needs more sunlight.
easy parking, friendly staff and great breakfast.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
paid for breakfast using booking but something went wrong and i pay at the hotel for
breakfast wasn't included and it was quite pricey for mexico (almost $200 usd)
breakfast and comfortable beds
wife and both tried the buffet breakfast and we do not recommend it at all
were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
she help us with the parking fee and offers us a late check out
breakfast is good with omelettes that you can order, chilaquiles etc
during the breakfast everything was dirty, dirty crockery on the food bar and there were only crumbs left
i might add that breakfast could be a little bit better
a slight confusion as i one of the waiter wanted me to pay the breakfast but told him was already included in
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
pool and location
loved the view from my room and that there was roof top over pool
pool was cold, we had to stay at the jacuzzi all the time
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
excepcional service , early check in and late check out with out problems. overall great.
location, ground floor with the lobby, restaurant, bar and garden
staff could improve the customer experience, i requested to take my clothes to do the laundry and after 2 days
like the hospitality and also the beds. gym was very goof as well.
parking lot is to small and gets overcrowded during weekends
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
they allowed me to check in at 12 pm which was great for my kids
ac kake a lot noise i needed turn off ,som people and kids make a lot noise they talk a lot and the kids running
group of kids were making a lot of noise across my room, so i decided to ask to be change to another room
was little noisy ,kids running in the hall ,even adults making noise they tought they own the hotel ,playing
i still waiting for the extra towels for my kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was great, the rooms are spacious and well equipped, perfect for longer stays with kids, good breakfast included
they have a bar area and also they sell starbucks coffee
breakfast was really good!
we didn t have breakfast. we had another event near by, sorry i can t rate breakfast.
the pool was beautiful
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i couldn t swim they were cleaning the pool ud83dude1e
excellent room, great breakfast
awesome breakfast! friendly staff
breakfast, and omg the pillows are amazing
i prefer the bar soap at the bathroom instead of the liquid one you use for the shower
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
were not clear about them accepting pets, they charged us extra for our pet while they did not explained on
facility was great and the same for the staff but the breakfast was really not worse the 300 + pesos for 2
staff, they put me out from breakfast, bar and common areas while i need to work
early check in accepted
breakfast was included and there was a great selection of everything (waffles, toast, cereal, eggs,
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
there was a nice, warm friendly vibe kind of hipster, with young families and kids in the lobby area plus a
location and free breakfast for the kids
i asked for room service and it arrived super late and the soup all over the plate
wifi doesn't work.
mini bar just a small bottle water for a couple
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
great location, awesome price, very nice rooms and the kids loved the pool.
no pool working and no breakfast insluded
big bathroom and good wifi connection
swimming pool too small, not enough parking lot
friendly staff parking good breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
need a pool for the kids! monterrey is so hot
spa facilities are an add on with an hourly rate
no pool
the restaurant and bar needs to work on their menu
is expensive and bar is also expensive
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
gym
spa dosent be for the residents it s open to every one and dosent have space and dosent have pool
that was no pool but everything else made up for it. no need for it.
cleanness and paper napkin for room service at breakfast.
i missed a swimming pool
Booking Options
Swimming Pool, Kid Friendly, Kiddie Pool, On-Site Childcare
kids in jacuzzi
my kids loved it, it has an extra tv area and a table for 4 with a little kitchenette with plates,
they have a game room, pool and beautiful garden
i love the gym , the pool, the bed
room service menu took a while to figure out and took a while to order.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
that kids couldn t be in the gym
being seated for the breakfast buffet while eating with my kids the waitress come up to me to tell me my room
pool was not full, so we didn t go swimming
terrible wine selection in bar area
wifi is slow and bounces in and out. food good, staff excellent