Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
there is a pool and a playground for the kids
just the problem with tv and wifi
great breakfast !!! great location !!!
continental breakfast was included and good. the staff was extra friendly.
the breakfast included in the room fare is descent.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
staff slowed kids to run up and down the hallway at 21:00, not an appropriate hr for noise
also gym had the multi machine being repaired and this was not
easy access to parking lot and entrance
the breakfast area, they didn't let you know which food was for free, they told me when i already have
of breakfast was good but not explained as to how to use very well
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast and fast wifi
employees' service and breakfast
isn't an in-hotel restaurant or breakfast service, the only options are starbucks or liverpool for breakfast
- when i decided pay for the breakfast, i wanted to go to my room with food, and the staff was annoyed because
the pet friendly rooms only had one double bed, i made the reservation for two beds
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
fitness center is too small and too few choices, and the swimming pool was under construction during my whole
fitness center is too small and too few choices, and the swimming pool was under construction
the kitchen in the lofts is nice to
cleanliness of the property, and the service of the staff, specially of our room service lady martina
told by the staff that there was taxis to take us to the stadium, so we wouldn't have to find parking during
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
great location...clean facility. the food was great...kids had an awesome time..
wifi, dirty, and food
very good breakfast!
nice swimming pool, nice breakfast . clean rooms and clean bathrooms.
looked somewhat old, especially the lobby, the kitchen, the neglected backyard and the closed pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wife and both tried the buffet breakfast and we do not recommend it at all
gym was quite small, with few equipment
breakfast wasn't included and it was quite pricey for mexico (almost $200 usd)
location and facilities from parking to hotel
good breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
need a lot of training are slow and they never make eye contact looks like you re dealing with kids
breakfast is delicious , the location is close to everything , is clean and the parking is always safe, and the
parking
no secured parking, no closets, no mini refrigerator to store food, also needs a vault to store personal items
excellent breakfast menu (continental), and reasonably priced
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the pool is small
bathroom pretty old, pool was very cold also my eyes get irritated in the pool
parking is convenient, staff is great, breakfast is delicious, building and rooms are clean
the fitness machinery in the gym does not work well.
on saturday 11st, pool was not warm enough
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the parking process.
they've got a great breakfast spread and the dinner options have all been great, along with the happy hour
the rooms on the homewood side have kitchenettes and feel a bit nicer
breakfast quality was good
there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target)
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
as son i exited my car the security was asking if i really needed to park on a handicap parking space
overall cleanliness excellent breakfast buffet!
poor shuttle bus service not 24/7
breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wifi was not working
24 hours room service which was great especially after traveling for so long
the shuttle service was very helpful in transporting us to-and-from the airport, and also
awesome staff. free airport shuttle.
the room was great. the breakfast was delicious.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
were a sport team of kids and the couches and the staff of the hotel didn't work with them to give to the others
great breakfast
cleanliness & good breakfast
the breakfast and coffee were really good.
wifi didn t worked at all, we were on floor 7 of the hotel, wifi connection was terrible, on
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was very simple and not very good. the location is awful.
the breakfast selection was great and delicious
they said breakfast start at one hour and they didt have anything ready
parking lot staff
breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
the pool and gym
renovated property, clean and modern with onsite parking.
room service was not good, will call for ice (ice machine not working) or towels, sometime they
room service is awful and pay no attention to clealiness whatsoever.
the rooms were nice and the room service quite good.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
and they have so many amenities for kids to play and be busy
> the breakfast was good
breakfast, location, incredible stuff, cleanliness
breakfast but kind of small breakfast area
the gym was a good size and there's a pool as well
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
specify on the booking the age of my kid, however during the check in i have to paid for two kids under 13 as
for the extra towels for my kids they took forever pillows and mattresses were the worst i have had in years
breakfast was limited to 1 because we hadn t added our kids to reservation even though we added them
the parking lot wasn't too comfortable.
rooms was clean but noticed the pool area wasn t the cleanest
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast was amazing
the breakfast was awesome and the staff went out of their way to make sure we were happy.
maybe they kept them open due to covid concerns but everything else in the breakfast area, many people touched
personal was very friendly,the location was i plus , i really enjoyed the atmosphere even the parking espacio
hospitality and the room very cousy , the pillows are amazing and the bed super clean sheets, the breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
weren't in the room much, but when we would go back to the room after an exhuasting outing, the kids like to
everything .good price. excellent management. good breakfast i love everything
breakfast and no wifi in the room.
the breakfast needs a little more variety.
the breakfast and the view.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was ok, although the breakfast area is rather sober and crammed
breakfast was ok if you make some eggs and meat or even something traditional from mexico would be
location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit
we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the
to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area
the parking entrance is on the main avenue through the casino but once again, it looks dirty and old
the parking entrance is on the main avenue through the casino but once again, it looks dirty and old
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
it has a parking lot what is something that i like
the room was clean and the beds comfortable. breakfast was sooo good
the gym was very dark; needs more sunlight.
convenient, good breakfast
breakfast was a bagged sandwich. it would have been better if no
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the wifi was very good when working (90% of my time there in 3
room too cold for me. no way to control temperature. wifi very poor.
wifi wasn't working this day, and the cleaning woman didn't know anything about the internet, so i
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
also, they were building the new parking lot all night outside our window, we didn't manage to get any
is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its
traffic noise whereas the backside is more quiet with a view and very close to a multiple floor parking lot
wifi could have been better
is old, the room is ugly, the window was small in the corner of the room with the view to the parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
to close to the swimming pool could hear kids yelling
i could hear clearly the noises from the kids playing in the pool until almost midnight
it was lots of kids screaming and making sounds until 11 pm at the pool which made it impossible to have an
i liked the fact that the property had a pool and slide for the kids
price and breakfast buffet kids not included
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
both our mattresses had large patches of stains presumably from kids wetting the bed
the macroplaza is very big with lots to do for the kids
saw roaches in our room, you could hear all the noises from the people in the next room (they had kids so it
breakfast was decent
even room service was not available when i tried to call them in the morning
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
my laundry ticket was changed and they tried to charge me more than the price of dry cleaning a formal
gym equipment a bit old
breakfast (few options, low quality), gym has a good size and several equipment but equipment is worn
slowest wifi on earth
the rooms are big, the staff are very nice, the room service was great
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
the bar at the hotel is very nice, lady mixed one of the best martini's ever
wifi was often unstable.
wifi in room was not good
disastrous wifi. administration not great.
breakfast buffet was good but dinner a la carte was poor. lobby a bit cramped. pool was a joke.
Booking Options
Kid Friendly, On-Site Childcare
need to improve room service, no tv remote control, towels and coffe in room.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
wifi was a bit slow, text and email communication was in spanish only.
location, pet friendly, nice an comfy rooms. great staff
the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet
stay after a long drive - pet friendly & great location
great location, very helpful reception staff, spacious room, good gym
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
free underground parking garage so vehicles are safe
easy to find,restaurants around ,stores close by,parking is good , staff will help you
pool was being refurbished, i wish they had mentioned something before as that was the one feature
because the staff was in a phone call with a costumer that took nearly 20 mins, the small parking lot, the damp
they didn t turn the lights on the pool area
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
working on the night of july 4th, was competent enough to resolve the problem that i had with the parking card
the breakfast is good, they have free parking the location is very good.
the free breakfast hours were a little too short.
the continental breakfast is very
more variety of breakfast. one hour early free transportation to the tec of monterrey
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
the speed of the elevator very fast but funny for my kids
gym and pool area with a breath taking view of the mountains
they have a buffett breakfast everyday with authentic mexican food
breakfast, great service, the staff is very friendly
the bar could be bigger though
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
shocking breakfast , no tea , orange juice dispenser not working
food , not very helpful girl at breakfast .
the breakfast
the breakfast is not good, and the area wasn t clean
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
they said they'll give me complimentary laundry but charged
our stay was excellent very clean very nice staff nice pool
laundry is delivered in the evening of the same day (very convenient)
the staff and food mainly the bar and food staff
stuff is great. location is great. food at the restaurant is ok. great wifi.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
is suposed to be pet friendly but the restaurant is not
the location is perfect, right in the centre and its pet friendly
confortable, clean, modern, pet friendly and great food! excellent breakfast!
had to call the front desk to have room service
is no elevator from the parking lot to the lobby
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
the room was a little dirty and old-looking. also the pool area looks messy
the gym and pool facilities are also unmanned and under equipped
the room service phone never worked and there was no hair dryer in the room even though it was listed
room attendants were rude and room service was horrible
next day, i wake up to loud noises from upstairs, it sounded like the laundry room, then i hear dripping noises
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
location, comfort, and last minute availability. the hotel also offered airport shuttle service
layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service
was great, they also had shuttle service that could take us up to 10km around, i liked that
the location the gps told me wasn't the correct one and the hotel parking, very limited
associates shower was spacious shuttle
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we were told the parking was secure but the gates opened for anyone and there were two restaurants adjacent in
great breakfast food
parking lot is very open and not secure
modern, wifi worked great, staff friendly and helpful, good breakfast buffet
i like their services, breakfast, and shuttle facilities
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
ac kake a lot noise i needed turn off ,som people and kids make a lot noise they talk a lot and the kids running
group of kids were making a lot of noise across my room, so i decided to ask to be change to another room
they allowed me to check in at 12 pm which was great for my kids
i still waiting for the extra towels for my kids
was little noisy ,kids running in the hall ,even adults making noise they tought they own the hotel ,playing
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
stuff and shuttle was great
good shower, shuttle service and swimming pool
i loved the breakfast because it was real food, not just toast and cereal
did not had a chance to taste the breakfast but it looked good
good shower, shuttle service and swimming pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
place, confortable bed, you can access several international and national tv channels, decent breakfast
and a convenient store few buildings away, so this compensates for the non-availability of room service and
also, free shuttle to the airport, with a good selection of stores and restaurants beside the hotel
pool was under maintenance and they didn't specify that to me before making the reservation, i
wifi is not working well
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
liked that it has 3 restaurant options nearby and the ease of shuttle to the airport every 30 min
the room service food was good and speedy
misleading information about free breakfast with reservations
pool is closed.
shuttle to the airport was great