she interacted with my kids and just really made it amazing

stay, kids were able to use the pool which was a huge plus

kids running halls until 12pm called front desk at 1030 to complain but nothing was done

modest breakfast spread was raided both days by parents hoarding food for their day trips and kids with total

there were a bunch of young kids running and yelling up and down the halls and they would sit right outside

the front desk lady was super friendly and nice, she interacted with my kids when they talked to her too

to hot tub,pool area full of kids,very noisy, loud music,no towels

spa rooms are perfect for a parents get-a-way from the kids

the pool to small water cold not fun for thd kids to swim

celine did an excellent job cleaning the tub. my kids loved it greatly.

the breakfast could be improved upon

the kitchenette appliances were not clean; nor was the bathrroom floor

pool hours 6am-11pm and 24 fitness was great

stated heated pool but it was not heated.

breakfast was great the sausages were delicious but there was only one waffle maker and it wasn't

continental breakfast consisted of 2 kids of cereal, bananas, pitcher of juice

i couldn t because they said there was a noise complaint my kids weren t being loud we were actually pretty

i like everything nice parking

accesible from the northway,quite,parking was easy ,clean,affordable and to top it off there was a denny's

i couldn’t because they said there was a noise complaint my kids weren’t being loud we were actually pretty

was nice except that when i went in to go back to my room there was bunch of young kids at the main lobby making

they never added any cleaning soloution in the pool so all the kids were sick the next day

could have had some juice for kids. but it was good.

we had kids with us and there was no kid friendly cereals

kids were excited to use the pool but were disappointed when it was cold

kids running in hallway and yelling

didn't work - bathtub had a constant drip and loud kids playing in hall for quite some time

kids playing in the parking lot was a bit scary

to fix it, no housekeeping the whole time we stayed, hot tub jets were broke so they call it a kids pool now,

nice pool and hot tub. breakfast was good also

running and screaming kids in a hallway during an hour 9-10pm

i thought there would have at least been yogurt and cereal options for the kids

the had a nice grab and go breakfast because of covid

the location and free wifi

pool is in ad pics only booked cause wanted a pool very disappointed when arrived with no pool on

was a little bit noisy on my floor, kids running in the hallway

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

the gym was great and useful

relatively new, very clean, with ample parking

clean, great gym, safe well lit parking lot.

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

the kids loved the pool and basketball court

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

the kids loved the pool and basketball court

breakfast lacked

bathroom, bed, were excellent. kids enjoyed the pool.

everything was great the kids had a blast, maybe with our next trip the hot tub will be working.

the kids were running around the hotel well past the

they felt that it was ok for there kids to jump around the room like a jungle gym and bang on the metal frame

kids loved pool and jacuzzi

all over the parking lot

i wanted a smoking king with spa, instead i got a regular smoking room for basically the same price

they seemed nice enough but they were having bbqs in the parking lot and sat up talking all night

had a non smoking room but it still smelled like someone had smoked in there

the bar next door steals their parking spots

noisy kids running up and down the hallways til midnight

and the best was the breakfast the next morning, my kids loved the fresh waffles

second surface that could be used as table with two additional seats is handy when traveling with kids

kids loved the variety for breakfast, it was easy for them to select something

big room, comfortable bed, good breakfast, modern. you won't go wrong staying at this hotel.

after waiting for over 1 hour i rushed out the place because my kids were fighting in a local tournament and

free and ample parking

piles of dirty laundry in front of the bedrooms doors, in the halways

the staff was very friendly and there were great facilities on site (gym, etc

location, gym, laundry, new property

my kids loved the pool

staff was great, courteous and respectful even to my kids

ended up having to pay more for a presidential suite to fit my kids and husband

i also liked the parking that was in very close proximity to the entrance

loved that a great bar and resturaurant are on property. great food and drinks and servers!

that made me mad cause my kids wanted to go swimming

although my kids usually love the pool most, i think we really enjoyed the lobby as well sitting by the fire,

understand that the hotel may not have been intended for kids so much, but my kids loved it

process made for leaving housekeeping top but what about the shuttle driver

pool was closed for maintenance on the weekend

kids running up and down the hallway in the floor above me

he also told my kids that they could only have one hot chocolate and to stop wasting it

the staff were friendly and the breakfast for the kids was perfect !!

kids were running in the hallway at 10 pm.

fair number of kids and pets, which was fine with me, but be aware of it

arrived we had to ask for breakfast vouchers and got only 2 adult meals without 2 meals for our kids

had a big group of kids staying that were loud in the hallway.

a bad weekend to stay, kids over took the place, pool and billiards room

were kids running in the halls periodically all night, and pounding on the doors of my and other guests'

kids had a blast and we got to relax and eat some delicious food

my kids were extremely upset the pool was closed

bar soap for bathroom sink, bartender service lacking - too busy talking to friends and seemed put

hotel shuttle to airport the next morning was fast and easy

plan ahead iand reserve if planning early morning shuttle ride to airport

to other hotels in the area and booked this one because i liked the outdoor and the indoor bar and the pool

my kids would have liked a comforter or quilt

lots of kids roaming the halls making noise. local hockey tournament.

breakfast was good. staff was exceptional.

cost, comfort, cleanliness, bar, breakfast. was very impressed. also quiet! no loud heating.

pool, breakfast, parking, bar everything i need right there

clean, great staff, and the kids loved the pool

was great out suite was very big, bit enough for 2 adults n 4 kids

the only thing that made me uncomfortable was there were so many kids occupying the pool that there was an

the horribly rude kids and parents who abused the pool area

if if had another day i would have stayed again just to let the kids swim and play

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their

no channels for the kids

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing

one of my kids slept in his car the first night because the mattress was severely stained, no discount

you have a pool and kids swimming hut all windows are clear as day for anyone to see inside

fact that there was some sort of basketball tournament and the kids in the hotel kept us up all night

good service, room was clean and conformable, and having a glass of wine at the bar was relaxing

parking sort of scarce but there was a garage

i asked for room near the gym and i was given a room on the 6th floor. gym is on the first floor

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

it is very hazardous especially travelling with kids

the pool was heated and easy to get into with the kids

heated pool and workout room

was well situated nice pool and gym

the pool had too much chlorine, and my kids had a reaction from it.

always stay here when i come in from nc to spend time with the kids an grands

they allowed us to change our arrival date at no charge and gave us a poolside room for the kids

kids

pillows were small a lot of kids in the pool cold in the hallways

staff on thursday night seemed put out by us but it was fine, i was in a rush anyway to get the kids in the pool

dirty and the room could have been cleaned skittle better there were many stains but over all the kids had a

the kids enjoyed the pool

the pool is great for kids

costumer services, great location , clean and safety place to stay with kids

in the room saying she see 3 men and me going in the room when it was 2 my man and brother and 4 kids she never

we arrived after 11:00 pm and i just wanted to get my kids to bed, yet we had to wait another 30 minutes because

natural view with huge swimming pool and playing with bunny at night along with kids

settle the matter and could not fall asleep cause people kept walking pass my room all night with kids crying

bathroom was not 100% clean, bathtub drain did not function (making it a challenge to bathe the kids) and the

overall, the kids enjoyed

gave us a room near a child's birthday party, screaming kids running by room till 11:00 p

kids and adults running up and down the hallway

was super happy they allowed my entire family in one room as my kids are way too young to stay alone or separate

kids in hallway and adults hanging out at night being

kids loved the pool!

not be available and that was one of the main things we were looking forward to doing with our kids

kids still got wet, little cold, but it s winter time breakfast- eggs were burning in warmup

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

went with the kids to use the pool from one day to another and pool was not working at the

kids and adults running and screaming through hallways into the middle of the night

hotel didn't have extra pillows which we needed to prevent young kids from falling off bed

and the hotel couldn't help us but they decided to put little kids next to us and they were up until 2 am

could have more choices for snake bar when the restaurant is closed.

the pool was amazing!! and the room space was out of this world

my kids like the breakfast.

disappointed group of kids

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

paper mounted to far from toilet, no bathroom venting, blinking lights above bed from alarm and wifi panels

was construction all around, thus the problem with parking

clean. spacious. easy parking. kitchen. good shower.

kitchen in room

great breakfast , comfortable bed, and the cleanest motel i have ever experienced

clean. spacious. easy parking. kitchen. good shower.

great breakfast host he was kind and efficient and helped everyone with joy in his voice

breakfast menu for kids not so great. for me was good

fitness center and bar were closed due to covid

i ended up moving to a hotel down the street that offered a water view and nice coffee bar and breakfast for

friendly staff, good food, walking distance to the casino

super clean! comfortable. nice pool. helpful, friendly employees

loved that there was a waffle station so kids can make their own

but if you have kids, it looks like it would be a good activity for them

traveled with our young kids

the people above us. they had kids and ran around.

otherwise it was a good option for a lot of college student families who were there to get their kids

pool was on the cooler side, not a big deal as the kids still went in, but as an adult it was too cold for me

very good for the kids

tub plug to take a bath or bathe kids, the big square hole above the shower and how small the bathroom is

walking distance to huge shopping mall with lots for kids and adults to do

kids were shivering

of family's showed up with lots of kids

room change to a suite better suited for two adults and tw0 kids under age 5

the pool was everything and my grand-kids could not get enough

staff were friendly and offered lots of information. kids loved the pool. room was spotless.

clearly set up for kids (the oatmeal had chocolate chips and pineapple chunks to add, no nuts or granola)

two kids it was impossible to sleep, the sofa was not ready and was really not comfortable

the gym was surprisingly good

very clean, great security, large rooms, free breakfast, plenty of towels.

breakfast was good, service was exceptional, and the room was very comfy.

only a long bar with only five selections of

good with late night booking safe for my kids

pool for kids

we were finally accommodated, but it took close to an hour after 4 hour drive with kids

the breakfast had good choices for both adults and kids

seemed like a homeless shelters kids in a room next to ours who kept yelling pass midnight

someone was wandering with kids music on their phone most of the night

never told us the pool was closed we had 3 kids crying over a hour about it honestly won t ever go

we were placed in a room that conjoins with the room next door, and we could hear kids screaming through bath

this is an essential item when you have kids that are dependent on late night snacking

bathroom was dirty the room need to be dust dust is coming down out of the ceiling on my kids so i leave before

convenient shuttle service and exceptional staff

room service was really good

room service at all so room not made up we were there 3 nights, we were not advised this do not

shuttle car was offered to any location

room service did not answer phone in morning

use this hotel as a half-way point on our way to visit kids in college

our kids enjoyed the pool, which, was why we chose to stay here

laundry services available on site. it is near the albany law school and albany medical center.

use this hotel as a half-way point on our way to visit kids in college

parking lot was small and not enough parking available.

bag of cold breakfast

wifi didn't work in my room

the following morning in the hotel breakfast area we were received with a big smile and hello by tina

pleased with cookies @desk & variety of items at complementary breakfast

very clean, bed comfortable. good location and decent wifi. good shower pressure.

the adjoining rooms were perfect for adults and kids to have their own spaces

we went there for the ny bar exam and you could walk to the venue in 10 minutes

breakfast but great location

clean and friendly staff bedroom good breakfast afterwards before we left

the parking lot was too small

and i booked a month in advance they did give me two rooms same price but wat if i brought kids i didn't get a

the ppl/kids playing tag all hours of the night

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

the pool was chilly

the breakfast was delicious and the facilities such as pool and jacuzzi were enjoyable

there were cobwebs all over the walls to the point my kids thought we were in a haunted house

the room was quiet - a huge plus given we had 2 small kids - and while our

our wifi never worked on our room.

very spacious

we stayed in king suite with spa tub

my kids are terrified to stay in a hotel now

were a bunch of kids running and screaming in the hallway up until midnight

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

free parking, comfortable beds, good fitness

we used the hot tub and pool a couple of times

kids loved it here they are very kid friendly my 11yr old choose this hotel cause he wanted to get

she got us checked in quickly and gave us great information on breakfast, pool hours & directions to the elevator

dog friendly kitchen facilities

the bed, breakfast and price.

have a gluten-free option for breakfast

how hot the pool room was if you weren t swimming and watching kids swim

the staff was very nice and attentive they allowed my kids to go into dining room to use silverware and microwave

hotel caters to sports teams for high school kids

a very busy lacrosse tournament weekend and the staff was amazing in controlling some unruly kids

the kids really enjoyed the pool

so neither my kids or us stay there for too

everything we needed and the kids loved the pool

two rooms, one for my mother-in-law; came into town for thanksgiving with my daughter and kids

really gross to have all those un-showered adults and many kids in there

the kids loved the pool and hot tub and i loved the gym

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

the pool was clean and heated for the kids and they had a great time

and parking availability was excellent, it was also very nice and quiet in it's location

great location and great breakfast selections

we also had the misfortune of having a family with very young kids right over head

the room was beautiful, clean and spacious, plenty of towels for myself and my 3 kids.

the hotel bar was not open due to staffing shortages.

a hot tub would be a nice addition to the pool room.

were two gas stations to choose from and two of my favorite fast food places just across the parking lot

the noise from kids running in the hallway ended after midnight, which made it uncomfortable to sleep

the pool was closed so it was a bit disappointing for our kids

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

allowed early check in

the wardrobe smelled like rotten food and kids were running through the halls until 10pm

from time to time kids running directly upstairs

fighting in the hallways, kids screaming and running around, room not as advertised

was a moderate price suite it is a mid range hotel as long as you stay in the non smoking

clean n plenty of towels,n parking

kids enjoyed the pool, spacious room, comfortable beds & good breakfast!

ups making out in front of kids in the pool

group of people staying around us was kind of rowdy, and the kids in the pool where not well supervised and very

hotel was very clean and the kids loved swimming in the pool

hotel was clean breakfast was great staff was friendly

first room was a smoking room,half the lights didnt work and shower didnt work either

asked for a non-smoking room and got a smoking one

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

people were siting next to my room door smoking and laughing with loud music

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

they charge 25$ for extra kids.

dated but managed a good workout, beautiful indoor pool open 6am so you can get in ahead of the kids, continental

i literally got the kids back in the car after starting to take everything out and we needed to book a 2nd

and can definitely hear kids running around

the pool for the kids