to the restaurant with esplanade we had kids noise until close to 2 am and we couldn't shut the window because

there was no wifi in the rooms. other than that no other issues

the bar is very eclectic and brimming with character

is no dedicated parking for the hotel, but there is plenty of free parking available in the immediate area

location for travelling to ferry ports with good access from motorway, easy secure parking in front of hotel

there is a laundry room which is free to use for guests

front area to relax and make coffee was fantastic , aswell as access to laundry facilities which are essential

beautiful attention to detail, comfortable room, cold foot spa

amazing stop on my camino!! comfortable, peaceful great food. and laundry!!

parking for the motorcycle was inside the property walls and felt very secure

the staff were very helpful, the room was good, the food in the bar was excellent.

been here it s very convenient on the cross spain route clean comfortable and nice easy snack bar at reasonable

no wifi in rooms. aircon is a ceiling fan.

the room was very comfortable the staff very pleasant and he s got a nice bar and restaurant

wifi good

went out of his way to make sure i could access wifi, thanks for your extra support

wifi very strong

wifi good

location to visit places around burgos, family room with some privacy for kids / parents, surprisingly good

very convenient for our trips. staff always helpful. kids area is fantastic.

great quality food and drinks, amazing kids area, great customer service!

liked it very much found it hard to access the car at night as i needed something for the kids.

kids, kids everywhere, kids party in progress. smell of drains in bedroom

as backpackers on the camino de santiago this stay was luxury, but we the laundry bill was very expensive for

smart tv and wifi did not allow chromecast

hotel is beautiful, the personnel is great and very attentive, the restaurant and the bar are nicely furnished

room service breakfast was not good value or even good quality

for our overnight stop with a fully loaded car - close to motorway, has a secure underground parking area, and

our kids also

example breakfast 15 euros per adult and and kids (mine were 4 and 6) pay 10 euros

the kids loved the pool after riding in a car all day

ready to accommodate whole family(2 adults + 2 kids) with beds ready, linen, towels,amenities

pool was very nice and big enough to actually swim in it in the morning, when there were yet no kids

the room at night can hear people talking in the lobby, after midnight, not well acoustic proof; fitness center

great location, room spacious and good wifi

the lounge bar also very pleasant and staff good

location, secure parking, modern bedroom with good bathroom. bar and breakfast.

also, it would have been nice to have the bar open more hours

pedestrian area so perfect for kids

i would have liked more written information on service such as laundry etc. in the room.

very expensive laundry

it smelled like the laundry had been left in the wash too long before drying

the wifi was good

we have inter communicated rooms so very convenient for our family of 2+ 2 kids

there were no laundry facilities although they were advertised in the room

bed was comfy. wifi worked ok. breakfast good with good selection should you want it.

level 9, the room was comfortable and spacious if a little dated, the staff were friendly and the wifi

the room was clean and comfortable, with free wifi

breakfast hall was super noisy with kids all over

something i have never seen was the breakfast table for little kids

sauna and gym facilities really made this a great stay

pet friendly hotel but pet not allowed in restaurant

although the small bar was closed due to covid restrictions, but suspect we could have asked for room service

staff was amazing, we had four little kids and they were great to them, got us all rooms in same corridor, made

very convenient for a short walk to the cathedral and main restaurant and bar area

staff was amazing, we had four little kids and they were great to them, got us all rooms in same corridor, made

tried to get ice for the room for a pre dinner drink and was told no ice until bar opens at 8pm!

no laundry. breakfast should have fruit not just 2 bread.

it was convenient to the camino, laundry was cheap, and the breakfast was good.

a small inconvenience with the wifi: you have to provide your email address and telephone number before you can

the laundry was reasonable and so nice to have them fold and deliver

location, elevator, very good breakfast for god price, laundry services

the wifi isn t very good.

access, service, duplex twin room with enough space, kids slept downstairs, parents upstairs

of everything, and lots of restaurants and coffee shops around, no access to cars around so kids can run around

wifi wasn't great, and i kept having to reconnect

large bathroom, everything clean, good wifi

wifi practically don't exist

there was a noisy group of school kids on my floor, but that wasn't the fault of the hotel.

the area is a bit loud but the apartment was really nice so we had a good night with the kids

wifi is slow

fantastic location in the centre of town close to the river and cathedral, local restaurants pet

pet friendly very good staff location superb lovely looking hotel and reception

there is a carpet on the floor, so you do not hear the frantic jumping of unattended kids in the hallway

noise in the street from kids reving up at night on both nights (keep those earplugs near you)

the wifi could have better signal.

staff was using lift to move laundry so lift was unavailable to take luggage at checkout.

bar on premises

not very good if it is raining or with kids and luggage

to be charged an extra for bringing a pet without receiving any additional services for it.

loved having our dog with us all the time, even for a drink in the bar area

really good buffet breakfast

abrupt staff not so pet friendly unaware of additional pet costs until we checked out unaware that there was

bed, clean and spacious, perfect shower beautifully, beautifully lit and decorated, all the kitchen utensils to

great value for money, spacious room with small kitchen facilities.

our apartment had a nice view over fields easy street parking

location was close to the highway with private parking

the kitchen was tiny

view from my kids room the snow falling on 21/12/2025 the amplified mirror in the toilet

gave us a very nice room were we could easily accommodate the extra bed and cot for the kids

kids were running around the stairwell screaming all afternoon

was great apart from one chef/waiter saying the bar was closed when we wanted coffee even though the sign said

sky bar an 'interesting' experience in a thunderstorm

staff during the check-in where only because we had two kids they made all the pressure to upgrade to a suite

and polite and there is a nice playground which makes your life a bit easier when you have kids

used for big parties local people taking up all the parking spaces and very noisy everywhere and kids running

t greet me, and started to making trouble with checkin in, we are family of two adults and three kids, and i

wifi: free and worked well from our room

even the small kids roll straight to the middle

the smart tv didn t work and i had to extract the wifi password to connect the tv to the internet

family room was good for two adults and two kids

nothing all was good restaurant bar downstairs very convenient.

clean, bar right in lobby, just across bridge from center

the rooms were clean, the staff were friendly and helpful, wifi was good, the room was quite big

tried food at the bar that was part of the hotel and i am pretty sure it made me sick

a bit noisy at first as they were families with young kids. once they settled down it was fine.

location was very good, since we were just passing by. had a good inside park for kids to play.

easy access and parking. kids playground.

a cycle lane leading rom hotel yo town was fantastic as we have kids with us so very safe

the kids play of their associated restaurant is great

had a family suite for the kids

we were very well received with our dog, took care to leave the room prepared for the stay of a pet with a

pet

the bar was disappointing. no red wine.

for a bottle of cava in room mini bar which we didn t have, didn t even see one in the fridge

wifi was weak.

room at a bath and free laundry wish was helpful.

wifi good

very clean, excellent facilities, the gym is definitely a bonus! we ll come back!

wifi was intermittent

i didn't complain at the time as we arrived very late, around 23:00, had kids to feed and just wanted to sleep

kids liked their bunkbeds

the room was huge and with a separate room for a second tv where the kids stayed and relaxed while us parents

pet friendly, excellent day menu

location and the room service were great!

- wear and tear all over the place - floor was damaged - big crack between door and door frame - wifi was so

also in winter availability of room service and drink / alcohol facilities are

no kettle in the room bar not open no restaurant menu in the room no drinks menu with the room service

unfortunately the wifi was not good and as a result we missed some important emails.

would liked to have had laundry facilities within the hotel

beautiful room , very helpful staff, great value, nice bar too .

it s pet friendly and there s a park area at the rear for walking the dog

nice atmosphere, secure parking, good food at an affordable price. pet friendly.

pet friendly good location good facilities easy car parking

nearby park good for those traveling with a pet

comfortable bed, and vg wifi

the retain price quality is great, the rooms are big and comfortable, free parking, kids playground , cafe and

the possibility to chose, the staff was nice and was able to accommodate our kids.

secure parking and a nice friendly bar where a super beer went down a treat after a long day's drive

wifi reached well into our room even though we were all the way at the end of a hallway

proximity to motorway, friendly staff nice bar area